Search Samsung

Looking for Answers about samsung 950W 1.7 cu. ft. OTR Speed Oven Microwave?

Choose a Category
AppstoreApps(Q:636 A:259)
Battery(Q:1 A:0)
Chargers(Q:2 A:2)
Dishwashers(Q:16 A:25)
Dryers(Q:44 A:55)
Electric Ranges(Q:85 A:112)
French Door(Q:3 A:4)
Gas Ranges(Q:98 A:126)
Induction(Q:6 A:9)
LED Lighting(Q:2 A:3)
OTR(Q:117 A:171)
Pedestals(Q:8 A:7)
Side Vent Kit(Q:6 A:5)
Top Load Washers(Q:41 A:74)
UHD TV(Q:64 A:56)
Verizon Wireless(Q:109 A:125)
Washers(Q:25 A:37)
Water Filters(Q:14 A:14)
Shop now at Samsung
or
Choose a Category
Most Recent Questions
Recent Question:
The interior light does not stay on, and blinks. What can I do to fix this?
Recent Question:
How do you stop the turntable from roating?
Recent Question:
Is there a filler kit for 36 inch microwave installation
Recent Question:
why is a quality product like yours so noisy when running? I replaced a GE Profile with the Samsung microwave.
Recent Question:
What gives, neither the light nor the vent fan work?
Questions with Most Recent Answers
Question:
The interior light does not stay on, and blinks. What can I do to fix this?
Question:
How do you stop the turntable from roating?
Question:
Is there a filler kit for 36 inch microwave installation
Question:
why is a quality product like yours so noisy when running? I replaced a GE Profile with the Samsung microwave.

Customer Questions & Answers for
950W 1.7 cu. ft. OTR Speed Oven Microwave

Customer Questions & Answers:
123 Questions
 | 
113 Answers

Questions & Answers for samsung 950W 1.7 cu. ft. OTR Speed Oven Microwave

Question

Does it make decent toast? The SMK9175ST.

asked 4 years, 2 months ago
Anonymous
on 950W 1.7 cu. ft. OTR Speed Oven Microwave
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The SMK9175ST has a grilling element which enables the "toast" function, so yes, it can make decent toast.

Thanks for the question!
Ms. Samsung
answered 4 years, 2 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

If it makes toast, how? What heating method?

asked 4 years, 2 months ago
Toastless
on 950W 1.7 cu. ft. OTR Speed Oven Microwave
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The SMK9175ST has a grilling element on the top of the oven cavity which makes it possible to toast items like bread and even grill meat! The built-in recipe guide and User Manual include instructions for toasting, grilling, microwaving, convection baking and roasting a wide variety of foods. Feel free to download a copy of the User Manual from this website for more information.

Thanks for your interest!
Ms. Samsung
answered 4 years, 2 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Vent Fan Loud and doesn't work well

Has anyone else noticed that there fan sounds really loud and doesn't seem to suck in the steam. Is this a problem because its vented inside the house vs outside.
asked 4 years, 1 month ago
WalterP
on 950W 1.7 cu. ft. OTR Speed Oven Microwave
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I'm sorry to hear the vent fan on your SMK9175 is not working properly. Samsung's over the range microwave vent fans are designed to be both quiet and powerful; if this is not the case with your unit then it is likely the result of not being installed properly, or the unit requires service.

I would suggest reviewing the installation instructions which can be downloaded through the link below, or contact your installer for assistance.

Over the range microwave installation instructions: http://ars.samsung.com/customer/usa...

Please note that these instructions are the same for all Samsung over the range microwaves, and are not specific to any one model. If the problems persist after correcting any issues with installation, then please submit an online service request through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Online service request form: http://www.samsung.com/us/support/o...

- Ms. Samsung
answered 4 years, 1 month ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Are there any user sites for sharing cooking information?

for example, Where can I find out how to cook a frozen pie like Marie Callendar's Razzleberry Pie?
asked 4 years, 1 month ago
Gramps999
on 950W 1.7 cu. ft. OTR Speed Oven Microwave
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The SMK9175ST comes with a cookbook which corresponds to 200 built-in recipes already programmed (including pies), and there are also instructions in the User Manual for cooking many more items. I would suggest consulting the package for a particular frozen pie for instructions, keeping in mind the multi-functions of the SMK9175 Speed Oven would allow you to follow the pie's instructions for microwaving or baking, as well as roasting or grilling other types of items.

Thanks for the question!
Ms. Samsung
answered 4 years, 1 month ago
MsSamsung
SamsungHQ
-1point
0out of 1found this answer helpful.
Question

Where can I find installation guide for this product to download? It was not in the carton.

asked 4 years ago
bdmn19
Topeka, KS
on 950W 1.7 cu. ft. OTR Speed Oven Microwave
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
You can click here for a downloadable pdf of the installation instructions for Samsung over-the-range microwaves: http://ars.samsung.com/customer/usa.... Please note that these instructions are the same for all Samsung over the range microwaves, and are not specific to any one model.

Thank you for choosing Samsung!
Ms. Samsung
answered 4 years ago
MsSamsung
SamsungHQ
-1point
0out of 1found this answer helpful.
Question

NOISE WHEN USE HEATING PORTION

WHEN USING THE CONVECTION OVEN PORTION THERE IS A SOUND LIKE THE TURN TABLE IS SLIPPING
asked 4 years ago
AGENT
on 950W 1.7 cu. ft. OTR Speed Oven Microwave
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
If it sounds as though the turntable is slipping, I would suggest checking to be sure it's seated properly and there is nothing extending past the edge of the turntable that could be preventing it from turning or brushing against the side of the microwave. When you run the microwave again (be sure you are heating a plate with food, not running it empty), watch to see if the plate is turning properly. If not, your microwave may require service. To initiate service through Samsung, please submit an online service request through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Online service request form: http://www.samsung.com/us/support/o...

Thank you,
Ms. Samsung
answered 4 years ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

The provided glass tray doesn't fit inside the microwave.

After installing the SMK9175ST microwave, the microwave door doesn't close when the glass tray is put inside. I don't believe that the tray that came with the microwave is intended for this model. What can I do to rectify the situation?
Image(s)
User submitted image
User submitted image
asked 4 years, 1 month ago
Anonymous
on 950W 1.7 cu. ft. OTR Speed Oven Microwave
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I'm sorry to hear you're having this issue. The turntable that is intended to go with the SMK9175 microwave is part number DE74-20016A, and should measure 13-9/16" in diameter. If the one you received is larger than this, please contact 800-SAMSUNG to speak with an agent who will be happy to assist you.

- Ms. Samsung
answered 4 years, 1 month ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

availabity of microwave #smk9175st

asked 4 years ago
IHaveNoMicrowave
new york
on 950W 1.7 cu. ft. OTR Speed Oven Microwave
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
To find retailers near you that carry the SMK9175ST, go to the product's Overview page and click on the Retailer link for a list of online retailers. You can also type in your zip code in the field above the map to find your nearest retailers.

Thank you for your interest!
Ms. Samsung
answered 3 years, 11 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

why is my start button hard to acctivate?

My start button is hard to acctivate
asked 3 years, 11 months ago
wash1939
on 950W 1.7 cu. ft. OTR Speed Oven Microwave
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The buttons on the SMK9175 are designed to be pressed firmly in order to avoid being turned on inadvertently.

Thank you for the question,
Ms. Samsung
answered 3 years, 11 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

I would like to know the Power/Heat Temp and Microwave Percentages on the combination settings in order to devlope my owne receipes.

asked 3 years, 11 months ago
Mandamen
on 950W 1.7 cu. ft. OTR Speed Oven Microwave
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Please refer to page 45 of the SMK9175 User Manual for details and instructions on using the combination cooking feature. These instructions indicate the ability to manually select the % Power Level for the microwave; temperature is not selectable when using the grill or brown function in the same way that you would not set a temperature on a broiler. To develop recipes requiring a temperature control, please refer to the Convection Cooking instructions on page 44.

Thank you,
Ms. Samsung
answered 3 years, 11 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Where can I find installation instructions for this microwave?

asked 3 years, 11 months ago
crgpa
on 950W 1.7 cu. ft. OTR Speed Oven Microwave
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
You can click on the link below for a downloadable pdf of the installation instructions for Samsung over-the-range microwaves: http://ars.samsung.com/customer/usa.... Please note that these instructions are the same for all Samsung over the range microwaves, and are not specific to any one model. A hard copy of these instructions should come packaged with your new microwave, as well.

Thank you,
Ms. Samsung
answered 3 years, 11 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Is the turntable to rotate when the mircowave isn't in used?

asked 3 years, 11 months ago
BAR73
on 950W 1.7 cu. ft. OTR Speed Oven Microwave
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The User Manual for the SMK9175 recommends leaving the Turntable On for best results unless you need to turn it off for a large item such as a rectangular dish that would not be able to rotate.

Thank you,
Ms. Samsung
answered 3 years, 11 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

How can I get a replacement door handle for my microwave SMK9175ST.

Model #SMH7185STG/ SERIAL# J49M7MTQ800534Y How long will it take for the replacement part to arrive!! ?
asked 3 years, 11 months ago
UNO1
Memphis, Tn 678 Pope St. 38112
on 950W 1.7 cu. ft. OTR Speed Oven Microwave
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Please call 800-SAMSUNG to speak with an agent who will be happy to assist you with regard to replacing the handle on your SMH7185STG microwave.

Thank you,
Ms. Samsung
answered 3 years, 11 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

I would like to have a second ceramic enamel tray,how can i purchase one and how much does it cost?

asked 3 years, 10 months ago
alemaniae
tn
on 950W 1.7 cu. ft. OTR Speed Oven Microwave
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
For information and availability of extra parts and accessories for your SMK9175ST Speed Oven, please visit SamsungParts.com or call 800-627-4368 to speak with an agent who can assist you.

Thank you,
Ms. Samsung
answered 3 years, 10 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

What is Error 4?

The convection oven was preheating to 450 when it stopped and the panel said Error 4. I pressed clear and start and it worked just fine. I couldn't find any error message codes in the manual.
asked 3 years, 11 months ago
sdscj
Nebraska
on 950W 1.7 cu. ft. OTR Speed Oven Microwave
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for the question. When you receive an error code, try cycling the power by either unplugging the microwave or turning the circuit breaker off then on again. If the code returns, your SMK9175 will require service. To initiate service through Samsung, please submit an online service request through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Online service request form: http://www.samsung.com/us/support/o...

- Ms. Samsung
answered 3 years, 10 months ago
MsSamsung
SamsungHQ
-1point
0out of 1found this answer helpful.
Question

There is a squeaking sound when using the convection setting

asked 3 years, 10 months ago
AlanUK
Tucson
on 950W 1.7 cu. ft. OTR Speed Oven Microwave
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I'm sorry to hear your SMK9175 is making a squeaking sound. It's possible your microwave may require service. Please call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Thank you,
Ms. Samsung
answered 3 years, 10 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

What does an error code 3 mean on this microwave?

When I do convection setting, within 3 minutes I get this error (#3). I get this about 1 out of every 3 times doing convection. If I cancel and redo all settings it works as usual.I just started receiving this error about 2 months ago. I got the microwave about 6 months ago.
asked 3 years, 9 months ago
Webliser4
on 950W 1.7 cu. ft. OTR Speed Oven Microwave
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I'm sorry to hear you're receiving an error code on your SMK9175 Speed Oven. Try cycling the power off then on by unplugging the unit or turning the circuit breaker off then on again. If the error code returns, your unit will require service to determine the problem. Please submit an online service request through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Online service request form: http://www.samsung.com/us/support/o...

Thank you,
Ms. Samsung
answered 3 years, 9 months ago
MsSamsung
SamsungHQ
-1point
0out of 1found this answer helpful.
Question

My unit is making a clicking sound constantly when the door is closed. How can I get it to stop?

It does this when it is running or when it is idle. It only stops when you open the door or unplug it. Otherwise it works great. But the noise is so loud we unplug it when not in use.
asked 3 years, 9 months ago
jvpdiver
Georgia, USA
on 950W 1.7 cu. ft. OTR Speed Oven Microwave
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I'm sorry to hear your SMK9175 is making unusual noises. I would suggest calling 800-SAMSUNG to speak with an agent who can help determine whether your microwave will require service.

Thank you,
Ms. Samsung
answered 3 years, 9 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Is it safe to leave the 3 metal racks in the oven when microwaving?

Is it safe to leave the metal racks in the oven when microwaving?
asked 3 years, 9 months ago
Bellevista
on 950W 1.7 cu. ft. OTR Speed Oven Microwave
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for the question. It is fine to leave the metal racks in the SMK9175 Speed Oven while microwaving, as long as it is done in accordance with the "Accessory Usage" combinations described on page 36 of the user manual.

- Ms. Samsung
answered 3 years, 9 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

How to keep food warm for 30 minutes after cooking it?

I don't want to warm it up or cook it more, but just keep automatically warm until I serve it.( Like a warming drawer in a regular oven.)
asked 3 years, 9 months ago
StanE
on 950W 1.7 cu. ft. OTR Speed Oven Microwave
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The "Warm" button on the control panel of your SMK9175 will keep food warm at 175°F for up to one hour. For more information, please refer to pages 16-17 of the User Manual, which can be downloaded as a pdf file from this website.

Thank you,
Ms. Samsung
answered 3 years, 8 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
<<prev 1 2 3 4 5 ... 7 next>>
Copyright © 1995-2014 SAMSUNG All rights reserved.