Regarding the error code, please try cycling the power by unplugging the microwave or turning the circuit breaker off then on again. If the error code returns, your microwave will require service. To initiate service through Samsung, please submit an online service request through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.
Online service request form: http://www.samsung.com/us/support/o...
Regarding the use of metal pans, please review the user manual for advice on recommended cookware. I would suggest using either microwave-safe cookware (not metal), or the cookware that came with your Speed Oven as recommended for the different types of functions.
answered 2 years, 4 months ago