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Most Recent Questions
Recent Question:
This unit is loud when operating is this normal?
Recent Question:
The interior light does not stay on, and blinks. What can I do to fix this?
Recent Question:
How do you stop the turntable from roating?
Questions with Most Recent Answers
Question:
This unit is loud when operating is this normal?
Question:
The interior light does not stay on, and blinks. What can I do to fix this?
Question:
How do you stop the turntable from roating?

Customer Questions & Answers for
950W 1.7 cu. ft. OTR Speed Oven Microwave

Customer Questions & Answers:
123 Questions
 | 
113 Answers

Questions & Answers for samsung 950W 1.7 cu. ft. OTR Speed Oven Microwave

Question

Does it make decent toast? The SMK9175ST.

asked 4 years, 3 months ago
Anonymous
on 950W 1.7 cu. ft. OTR Speed Oven Microwave
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0out of 0found this question helpful.
1 answer
Answers
answer 1
The SMK9175ST has a grilling element which enables the "toast" function, so yes, it can make decent toast.

Thanks for the question!
Ms. Samsung
answered 4 years, 3 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

If it makes toast, how? What heating method?

asked 4 years, 3 months ago
Toastless
on 950W 1.7 cu. ft. OTR Speed Oven Microwave
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The SMK9175ST has a grilling element on the top of the oven cavity which makes it possible to toast items like bread and even grill meat! The built-in recipe guide and User Manual include instructions for toasting, grilling, microwaving, convection baking and roasting a wide variety of foods. Feel free to download a copy of the User Manual from this website for more information.

Thanks for your interest!
Ms. Samsung
answered 4 years, 3 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Why is my new microwave making "Clik" sounds (coming from the circuit breaker panel) every few seconds for the past few hours?

It started since my 1st 2 minutes use of the microwave, and it has been going on since then none stop (already 3 hours and still going on). The "clik-clik-clik" sounds are really worrying me. Please advise, it is new and I just have it installed today.
asked 4 years, 2 months ago
Anonymous
on 950W 1.7 cu. ft. OTR Speed Oven Microwave
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The SMK9175ST Over the Range Speed Oven Microwave requires a 120V, 60 Hz power supply and a dedicated 20 amp circuit, meaning no other devices should be plugged into the dedicated outlet. The microwave must be grounded by plugging the 3-prong cord into a properly grounded, standard, 60 Hz, 20 amp, 115-120 volt outlet.

I would suggest having your installer review the installation instructions to ensure it was installed properly. A licensed electrician could verify the outlet is connected to a dedicated 20 amp circuit. If all installation and electrical requirements were followed and the microwave is still making noises upon plugging it into the outlet, please unplug it and contact 800-SAMSUNG for service.

- Ms. Samsung
answered 4 years, 2 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Vent Fan Loud and doesn't work well

Has anyone else noticed that there fan sounds really loud and doesn't seem to suck in the steam. Is this a problem because its vented inside the house vs outside.
asked 4 years, 2 months ago
WalterP
on 950W 1.7 cu. ft. OTR Speed Oven Microwave
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I'm sorry to hear the vent fan on your SMK9175 is not working properly. Samsung's over the range microwave vent fans are designed to be both quiet and powerful; if this is not the case with your unit then it is likely the result of not being installed properly, or the unit requires service.

I would suggest reviewing the installation instructions which can be downloaded through the link below, or contact your installer for assistance.

Over the range microwave installation instructions: http://ars.samsung.com/customer/usa...

Please note that these instructions are the same for all Samsung over the range microwaves, and are not specific to any one model. If the problems persist after correcting any issues with installation, then please submit an online service request through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Online service request form: http://www.samsung.com/us/support/o...

- Ms. Samsung
answered 4 years, 2 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Are there any user sites for sharing cooking information?

for example, Where can I find out how to cook a frozen pie like Marie Callendar's Razzleberry Pie?
asked 4 years, 2 months ago
Gramps999
on 950W 1.7 cu. ft. OTR Speed Oven Microwave
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The SMK9175ST comes with a cookbook which corresponds to 200 built-in recipes already programmed (including pies), and there are also instructions in the User Manual for cooking many more items. I would suggest consulting the package for a particular frozen pie for instructions, keeping in mind the multi-functions of the SMK9175 Speed Oven would allow you to follow the pie's instructions for microwaving or baking, as well as roasting or grilling other types of items.

Thanks for the question!
Ms. Samsung
answered 4 years, 2 months ago
MsSamsung
SamsungHQ
-1point
0out of 1found this answer helpful.
Question

why is my start button hard to acctivate?

My start button is hard to acctivate
asked 4 years ago
wash1939
on 950W 1.7 cu. ft. OTR Speed Oven Microwave
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The buttons on the SMK9175 are designed to be pressed firmly in order to avoid being turned on inadvertently.

Thank you for the question,
Ms. Samsung
answered 4 years ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

I would like to know the Power/Heat Temp and Microwave Percentages on the combination settings in order to devlope my owne receipes.

asked 4 years ago
Mandamen
on 950W 1.7 cu. ft. OTR Speed Oven Microwave
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Please refer to page 45 of the SMK9175 User Manual for details and instructions on using the combination cooking feature. These instructions indicate the ability to manually select the % Power Level for the microwave; temperature is not selectable when using the grill or brown function in the same way that you would not set a temperature on a broiler. To develop recipes requiring a temperature control, please refer to the Convection Cooking instructions on page 44.

Thank you,
Ms. Samsung
answered 4 years ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Where can I find installation instructions for this microwave?

asked 4 years ago
crgpa
on 950W 1.7 cu. ft. OTR Speed Oven Microwave
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
You can click on the link below for a downloadable pdf of the installation instructions for Samsung over-the-range microwaves: http://ars.samsung.com/customer/usa.... Please note that these instructions are the same for all Samsung over the range microwaves, and are not specific to any one model. A hard copy of these instructions should come packaged with your new microwave, as well.

Thank you,
Ms. Samsung
answered 4 years ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Where can I find installation guide for this product to download? It was not in the carton.

asked 4 years, 1 month ago
bdmn19
Topeka, KS
on 950W 1.7 cu. ft. OTR Speed Oven Microwave
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
You can click here for a downloadable pdf of the installation instructions for Samsung over-the-range microwaves: http://ars.samsung.com/customer/usa.... Please note that these instructions are the same for all Samsung over the range microwaves, and are not specific to any one model.

Thank you for choosing Samsung!
Ms. Samsung
answered 4 years, 1 month ago
MsSamsung
SamsungHQ
-1point
0out of 1found this answer helpful.
Question

NOISE WHEN USE HEATING PORTION

WHEN USING THE CONVECTION OVEN PORTION THERE IS A SOUND LIKE THE TURN TABLE IS SLIPPING
asked 4 years, 1 month ago
AGENT
on 950W 1.7 cu. ft. OTR Speed Oven Microwave
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
If it sounds as though the turntable is slipping, I would suggest checking to be sure it's seated properly and there is nothing extending past the edge of the turntable that could be preventing it from turning or brushing against the side of the microwave. When you run the microwave again (be sure you are heating a plate with food, not running it empty), watch to see if the plate is turning properly. If not, your microwave may require service. To initiate service through Samsung, please submit an online service request through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Online service request form: http://www.samsung.com/us/support/o...

Thank you,
Ms. Samsung
answered 4 years, 1 month ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

What is Error 4?

The convection oven was preheating to 450 when it stopped and the panel said Error 4. I pressed clear and start and it worked just fine. I couldn't find any error message codes in the manual.
asked 4 years ago
sdscj
Nebraska
on 950W 1.7 cu. ft. OTR Speed Oven Microwave
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for the question. When you receive an error code, try cycling the power by either unplugging the microwave or turning the circuit breaker off then on again. If the code returns, your SMK9175 will require service. To initiate service through Samsung, please submit an online service request through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Online service request form: http://www.samsung.com/us/support/o...

- Ms. Samsung
answered 3 years, 11 months ago
MsSamsung
SamsungHQ
-1point
0out of 1found this answer helpful.
Question

I would like to have a second ceramic enamel tray,how can i purchase one and how much does it cost?

asked 3 years, 11 months ago
alemaniae
tn
on 950W 1.7 cu. ft. OTR Speed Oven Microwave
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
For information and availability of extra parts and accessories for your SMK9175ST Speed Oven, please visit SamsungParts.com or call 800-627-4368 to speak with an agent who can assist you.

Thank you,
Ms. Samsung
answered 3 years, 11 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

availabity of microwave #smk9175st

asked 4 years, 1 month ago
IHaveNoMicrowave
new york
on 950W 1.7 cu. ft. OTR Speed Oven Microwave
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
To find retailers near you that carry the SMK9175ST, go to the product's Overview page and click on the Retailer link for a list of online retailers. You can also type in your zip code in the field above the map to find your nearest retailers.

Thank you for your interest!
Ms. Samsung
answered 4 years ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Is the turntable to rotate when the mircowave isn't in used?

asked 4 years ago
BAR73
on 950W 1.7 cu. ft. OTR Speed Oven Microwave
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The User Manual for the SMK9175 recommends leaving the Turntable On for best results unless you need to turn it off for a large item such as a rectangular dish that would not be able to rotate.

Thank you,
Ms. Samsung
answered 4 years ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

How can I get a replacement door handle for my microwave SMK9175ST.

Model #SMH7185STG/ SERIAL# J49M7MTQ800534Y How long will it take for the replacement part to arrive!! ?
asked 4 years ago
UNO1
Memphis, Tn 678 Pope St. 38112
on 950W 1.7 cu. ft. OTR Speed Oven Microwave
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Please call 800-SAMSUNG to speak with an agent who will be happy to assist you with regard to replacing the handle on your SMH7185STG microwave.

Thank you,
Ms. Samsung
answered 4 years ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

My unit is making a clicking sound constantly when the door is closed. How can I get it to stop?

It does this when it is running or when it is idle. It only stops when you open the door or unplug it. Otherwise it works great. But the noise is so loud we unplug it when not in use.
asked 3 years, 10 months ago
jvpdiver
Georgia, USA
on 950W 1.7 cu. ft. OTR Speed Oven Microwave
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I'm sorry to hear your SMK9175 is making unusual noises. I would suggest calling 800-SAMSUNG to speak with an agent who can help determine whether your microwave will require service.

Thank you,
Ms. Samsung
answered 3 years, 10 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Is it safe to leave the 3 metal racks in the oven when microwaving?

Is it safe to leave the metal racks in the oven when microwaving?
asked 3 years, 10 months ago
Bellevista
on 950W 1.7 cu. ft. OTR Speed Oven Microwave
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for the question. It is fine to leave the metal racks in the SMK9175 Speed Oven while microwaving, as long as it is done in accordance with the "Accessory Usage" combinations described on page 36 of the user manual.

- Ms. Samsung
answered 3 years, 10 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

How to keep food warm for 30 minutes after cooking it?

I don't want to warm it up or cook it more, but just keep automatically warm until I serve it.( Like a warming drawer in a regular oven.)
asked 3 years, 10 months ago
StanE
on 950W 1.7 cu. ft. OTR Speed Oven Microwave
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The "Warm" button on the control panel of your SMK9175 will keep food warm at 175°F for up to one hour. For more information, please refer to pages 16-17 of the User Manual, which can be downloaded as a pdf file from this website.

Thank you,
Ms. Samsung
answered 3 years, 9 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

There is a squeaking sound when using the convection setting

asked 3 years, 11 months ago
AlanUK
Tucson
on 950W 1.7 cu. ft. OTR Speed Oven Microwave
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I'm sorry to hear your SMK9175 is making a squeaking sound. It's possible your microwave may require service. Please call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Thank you,
Ms. Samsung
answered 3 years, 11 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Is there a replacemet plate available for Model MW4370W microwave?

asked 3 years, 9 months ago
lacylulu1
deptford nj
on 950W 1.7 cu. ft. OTR Speed Oven Microwave
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
For information and availability of Samsung parts and accessories for your MW4370W microwave, please visit SamsungParts.com or call 800-627-4368 to speak with an agent who can assist you.

Thank you,
Ms. Samsung
answered 3 years, 9 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
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