To set the SMK9175 microwave for simple one-stage cooking, you should simply need to press "Microwave", then use the number buttons to set a cooking time, as instructed on page 42 of the User Manual. You'll need to enter the seconds in addition to the minutes you'd like it to cook for, then press the Start button. For example, to cook for one minute, press 1-0-0; for two minutes, press 2-0-0; for 20 minutes, 2-0-0-0, then Start.
If this is not what you are experiencing in trying to cook with your microwave, then it may require service. To initiate service through Samsung, please submit an online service request through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.
Online service request form: http://www.samsung.com/us/support/o...
answered 2 years, 5 months ago