Looking for Answers about samsung 950W 1.7 cu. ft. OTR Speed Oven Microwave?

When my Hood Exhaust fan rattled, I found it was the Charcoal filter wasn't in place correctly for the exhaust outtake. To test I removed the cover for the exhaust vent, removed the charcoal filter then ran the fan to see if it still rattled.

Since you're talking about the convection part, were you cooking something below on a range as well? The Fan auto starts to protect it from heat from the range. I'd check the charcoal filter first just in case. Easy fix if it is the case.

No the convection fan should not, but on ours it did. You can fix this with a wire coat hanger, wire cutters, and pliers. This will not void your warranty. What is happening is that the convection fan spins and pushed back and rattles on the side wall of the unit. You need to pull the fins back towards the inside of the microwave. If you take the wire cutters and cut off a six inch piece of wire coat hanger, next take the pliers and make the wire straight. Next take the pliers and bend the wire on either end such that the ends are perpendicular to the wire. Each end should be shaped like an L. One end is so you can get a grip on it, the other is to insert into the holes and slip behind the convection fins. Pull on the wire and it will flex the fins to the center of the microwave. Twirl the fan slowly around and repeat on each fin. Remove the wire and congrats, no more rattle! Technical support with samsung is of no help. They also refuse to send out a technician until it is mounted. These units are not cheap but a poorly tuned fan sure makes them sound that way. Hope you enjoyed the quick and easy fix, maybe they can teach the Malaysians to do this before sending them off the assembly line.

Thank you for the question, and for the positive feedback on the SMK9175!

Samsung's recommended clearance for mounting the over the range microwave is the same for gas and electric ranges. I've attached the image below which provides all the measurements.

- Ms. Samsung

To set the SMK9175 microwave for simple one-stage cooking, you should simply need to press "Microwave", then use the number buttons to set a cooking time, as instructed on page 42 of the User Manual. You'll need to enter the seconds in addition to the minutes you'd like it to cook for, then press the Start button. For example, to cook for one minute, press 1-0-0; for two minutes, press 2-0-0; for 20 minutes, 2-0-0-0, then Start.

If this is not what you are experiencing in trying to cook with your microwave, then it may require service. To initiate service through Samsung, please submit an online service request through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Online service request form: http://www.samsung.com/us/support/o...

Thank you,
Ms. Samsung

Thank you for the question. The SMK9175 does not have the option of displaying the temperature at any given time. After the temperature is set, the Speed Oven will let you know when it has reached that temperature, and it will remain there until it shuts off or until it changes to a different programmed setting.

- Ms. Samsung

The SMK9175 User Manual available on this site fully treats reheating all types of food with the Microwave. If you download the PDF version from Support & Downloads, you can easily search and find every reference to "reheat" in the entire manual. Open the manual with Adobe Acrobat reader and right click on any page and select search from the menu.

GLC in NH

The actual button is the size of a erasier on the end of the pencil. But the decal of the button is bigger, so you have to zero in on the spot

While Samsung is consistently pushing the limits of technology in the living room and the kitchen, there are still limits to that technology. Unfortunately, at this time, this model does not have the ability for a user to reprogram its 'recipe' functions. I'm very sorry if this will cause you any inconvenience.