I'm sorry to hear you're having an issue with your microwave. Please try cycling the power by unplugging the microwave or turning the circuit breaker off then on again. If it still won't power on, service will likely be necessary. To initiate the service process, please submit an online service request through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.
Online service request form: http://www.samsung.com/us/support/o...
answered 1 year, 10 months ago