I'm sorry to hear the vent motor in your SMH9151 is not working properly. Please make sure your microwave is connected to a 120V 20-amp dedicated power supply, and cycle the power by unplugging and replugging or turning the circuit breaker off then on again. If the vent fan will not turn on when you press the Vent Hi/Lo/Off button firmly, your microwave will likely require service. To initiate service through Samsung, please submit an online service request through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.
Online service request form: http://www.samsung.com/us/support/o...
- Ms. Samsung
answered 3 years, 5 months ago