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Most Recent Questions
Recent Question:
The interior light does not stay on, and blinks. What can I do to fix this?
Recent Question:
How do you stop the turntable from roating?
Recent Question:
Is there a filler kit for 36 inch microwave installation
Recent Question:
why is a quality product like yours so noisy when running? I replaced a GE Profile with the Samsung microwave.
Questions with Most Recent Answers
Question:
The interior light does not stay on, and blinks. What can I do to fix this?
Question:
How do you stop the turntable from roating?
Question:
Is there a filler kit for 36 inch microwave installation
Question:
why is a quality product like yours so noisy when running? I replaced a GE Profile with the Samsung microwave.

Customer Questions & Answers for
samsung 2.1 cu. ft. Over-the-Range Microwave (Stainless Steel) SMH2117S

Customer Questions & Answers:
6 Questions
 | 
10 Answers
Overall Rating:
4.111 out of 5
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Questions & Answers for samsung 2.1 cu. ft. Over-the-Range Microwave (Stainless Steel) SMH2117S

Question

How do you install the charcoal filter on ths SMH2117S model microwave?

asked 1 year, 11 months ago
Anonymous
Fredericksburg, VA, USA
on 2.1 cu. ft. Over-the-Range Microwave (Stainless Steel) SMH2117S
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2 answers
Answers
answer 1
The instructions are in the owners manual. It goes at the top, front. You do have to remove the vent cover. Very easy to change.
answered 5 months, 1 week ago
rustyone
Rio Rancho, NM, USA
0points
0out of 0found this answer helpful.
answer 2
Thank you for contacting Samsung.

We recommend you review the following support article:

http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=51569&modelname=SMH2117S%2FXAA

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 1 year, 11 months ago
SamsungTech73
0points
0out of 0found this answer helpful.
Question

micro wave oven

I have built in custom cabinets, do you make a smaller common unit with the same features?
asked 1 year, 11 months ago
customize
Plano,
on 2.1 cu. ft. Over-the-Range Microwave (Stainless Steel) SMH2117S
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2 answers
Answers
answer 1
yes
answered 1 year, 11 months ago
Mattdurb
Clovis, NM
0points
0out of 0found this answer helpful.
answer 2
Thanks for your interest. At this point in time, Samsung microwaves are made to fit the standard 30" wide over the range cavity. The heights and depths may vary slightly based on the oven capacity, but the widths are the same.

- Ms. Samsung
answered 1 year, 11 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Loud Buzzing/Vibrating Noise

Yesterday we purchased an SMH2117S. On its first use it made an EXTREMELY loud buzzing noise. We cannot find anything in your documentation about this problem. This buzzing is loud enough that we consider the unit to not be worth keeping. Please advise.
asked 1 year, 10 months ago
MCB27858
on 2.1 cu. ft. Over-the-Range Microwave (Stainless Steel) SMH2117S
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2 answers
Answers
answer 1
I'm not sure what caused the buzz, but it didn't impact the performance. I still love the product.
answered 5 months, 1 week ago
rustyone
Rio Rancho, NM, USA
0points
0out of 0found this answer helpful.
answer 2
Thank you for contacting Samsung.

We recommend you file a service request:

http://www.samsung.com/us/support/service/request

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 1 year, 10 months ago
SamsungTech73
0points
0out of 0found this answer helpful.
Question

When LED light is on high, is any blinking expected?

LED light on high stays lit for 1 minute then begins blinking continuously.

Low setting so far appears okay.

Any one else have this experience? Would causes this?
asked 9 months ago
Darbyjo
New Jersey
on 2.1 cu. ft. Over-the-Range Microwave (Stainless Steel) SMH2117S
+1point
1out of 1found this question helpful.
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2 answers
Answers
answer 1
no did not see it yet
answered 5 months, 1 week ago
Dolon
Woodbridge, VA, USA
0points
0out of 0found this answer helpful.
answer 2
Thank you for contacting Samsung.

We apologize for the delay in replying to your product concern. We recommend you file a service request:

http://www.samsung.com/us/support/service/request

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 9 months ago
SamsungTech73
+1point
1out of 1found this answer helpful.
Question

How do you stop and start the turntable

asked 4 months, 4 weeks ago
rwhall
The Villages, FL
on 2.1 cu. ft. Over-the-Range Microwave (Stainless Steel) SMH2117S
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1 answer
Answers
answer 1
Thanks for contacting Samsung. Unfortunately, that specific model does not have a manual on and off switch for the turntable.

If you have any further questions, please contact us at qasupport@sea.samsung.com and let us know how we can assist you further. Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 4 months, 3 weeks ago
SamsungTech42
+1point
1out of 1found this answer helpful.
Question

How do I use the 2-level cooking feature?

The specifications state that there is a 2-level cooking feature but I can not find any information in the quick start guide, the user manual, nor online as to how to use this feature. Thank you.
asked 3 days ago
Pachymonster
on 2.1 cu. ft. Over-the-Range Microwave (Stainless Steel) SMH2117S
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1 answer
Answers
answer 1
Thank you for contacting Samsung.

Please refer to the attached image for an overview of 2-level cooking.

Thank you for being a Samsung customer!

The Samsung Online Support Team
Image(s)
User submitted image
answered 2 days ago
SamsungTech73
0points
0out of 0found this answer helpful.
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