I'm sorry to hear you're having an issue with your SMH1713S. Please try cycling the power to the microwave by turning the circuit breaker off then on again, or unplugging it then plugging it back in. If the problem persists, service may be necessary. Please submit your contact information to our support team through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.
Online support form: http://www.samsung.com/us/support/o...
- Ms. Samsung
answered 1 year, 1 month ago