Thanks for the question. The SMH1713W is designed to use a 40 watt incandescent bulb. Samsung does not recommend using a bulb with a higher wattage than that.

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answered 1 year, 9 months ago

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MsSamsung

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What are smh1713w vent cut-out details?

Have purchased an smh1713w over the range microwave. Unit will be delivered (along with other appliances) in a week. I would like to make the cut-out in the cabinet above for venting purposes. I do not see the download on your website with the cut-out details. Please supply. Thanks.

asked 1 year, 8 months ago

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Hal1

on SMH1713W 1.7 cu. ft. Over-the-Range Microwave (White)

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Thanks for the question. At this point in time, the wall and cabinet cut-out diagrams are available only as paper templates that come packaged with your new microwave.

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answered 1 year, 8 months ago

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Is this model supposed to have a rack?

Tags: average

asked 1 year, 5 months ago

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dflet

on SMH1713W 1.7 cu. ft. Over-the-Range Microwave (White)

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I was also under the impression from advertisments and store website model descriptions that there was supposed to be a rack. As per the user manual, there is no rack. Looking inside the oven, there is no place for a rack to be hung, and no pilot holes for hangers to be installed.

answered 1 year, 3 months ago

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Hi2U

Coram, NY

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Question

Actual model number is SMH1713S

Microwave clock/timer counts down rapidly when cooking is started ex.. 1 minute counts down in less than 10 seconds

asked 1 year, 8 months ago

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kohi30

Fallon, NV

on SMH1713W 1.7 cu. ft. Over-the-Range Microwave (White)

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I'm sorry to hear you're having an issue with your SMH1713S. Please try cycling the power to the microwave by turning the circuit breaker off then on again, or unplugging it then plugging it back in. If the problem persists, service may be necessary. Please submit your contact information to our support team through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Online support form: http://www.samsung.com/us/support/o...

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answered 1 year, 1 month ago

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MsSamsung

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How do I obtain the Charcoal Filter for my Microwave, since it has to be replaced about every (6) months?

Tags: replacing filters

asked 1 year, 7 months ago

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GedunkSwabby

New York

on SMH1713W 1.7 cu. ft. Over-the-Range Microwave (White)

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For information and availability of a replacement charcoal filter for your SMH1713W, please visit SamsungParts.com or call 800-627-4368 to speak with an agent who can assist you.

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Ms. Samsung

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answered 1 year, 7 months ago

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MsSamsung

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How to install as ductless?

I have never dealt with an over-the-range microwave before. The instruction manual seems too generic for me. I can not tell if the model was shipped for ductless install by default. The online pdf and included instructions do not include enough detail. how can I get more specific information for the exact model I purchased?

Tags: installation

asked 1 year, 6 months ago

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Anonymous

on SMH1713W 1.7 cu. ft. Over-the-Range Microwave (White)

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Thank you for the question. I can't tell you whether your particular unit was shipped with the blower motor facing forward. Please refer to the attached photo depicting the blower motor; the "openings" should face toward the front of the microwave for recirculating ventilation. Proper installation of the over the range microwave is considered moderately difficult and is often handled by experienced installers. For assistance locating a technician in your area, please call 800-SAMSUNG.

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answered 1 year, 6 months ago

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MsSamsung

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Documentation makes reference to a cooking rack, but where are they??

I bought two microwaves and neither unit has a cooking rack!

Tags: mfg. defect

asked 1 year, 5 months ago

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cordeg

Eden Prairie, MN

on SMH1713W 1.7 cu. ft. Over-the-Range Microwave (White)

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The SMH1713 is not designed to have a rack, though larger models such as the SMH1816 and SMH2117 do have a rack. I hope this helps to clarify.

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answered 1 year, 5 months ago

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MsSamsung

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