Search Samsung

Looking for Answers about samsung SMH1611W/XAA?

Choose a Category
3D(Q:52 A:47)
3D Accessories(Q:443 A:552)
A/V Receivers(Q:117 A:72)
AT&T(Q:24367 A:25972)
AT&T Tabs(Q:510 A:595)
AV Cable(Q:2 A:0)
Adapters(Q:54 A:40)
Air Conditioners(Q:35 A:17)
All-in-One PCs(Q:61 A:52)
Alltel(Q:162 A:173)
AppstoreApps(Q:636 A:259)
BL Series(Q:26 A:4)
Batteries(Q:13 A:11)
Batteries & Covers(Q:134 A:136)
Battery(Q:13 A:0)
Black Toner(Q:2 A:0)
Black Toner(Q:2 A:0)
Blu-ray Systems(Q:2061 A:861)
Bluetooth Headsets(Q:232 A:162)
Bluray Players(Q:14464 A:5451)
Boost(Q:1271 A:1361)
Bottom Freezer(Q:581 A:597)
Broadcast HD(Q:7 A:2)
Bundles(Q:1 A:0)
CRT(Q:10 A:4)
CRT TV(Q:75 A:1)
Cables(Q:15 A:15)
Cases(Q:15 A:8)
Central Station(Q:58 A:33)
Chargers(Q:41 A:31)
Chargers(Q:16 A:12)
Chromebook(Q:82 A:25)
Chromebox(Q:5 A:4)
Classroom(Q:11 A:0)
Color Laser Printers(Q:1069 A:215)
Combo(Q:641 A:59)
Combo TV(Q:26 A:0)
Conference Room(Q:7 A:1)
Covers & Bands(Q:15 A:10)
Cricket(Q:854 A:783)
Cyan Toner(Q:1 A:0)
DLP TV(Q:3922 A:401)
DRAM(Q:21 A:9)
DVD Camcorders(Q:71 A:4)
DVD Players(Q:212 A:14)
DVD Systems(Q:26 A:17)
Data Cables(Q:25 A:12)
Desktop Docks(Q:41 A:30)
Digital Memory(Q:117 A:6)
Digital Phones(Q:1 A:0)
Dishwashers(Q:623 A:693)
Docks(Q:23 A:6)
Dryers(Q:1610 A:1727)
DualView Dual LCD(Q:673 A:186)
Electric Ranges(Q:391 A:440)
External HDD(Q:1 A:0)
External ODD(Q:63 A:1)
Extras(Q:1 A:0)
Four Door(Q:67 A:75)
French Door(Q:4357 A:4508)
Full HD(Q:8 A:0)
Galaxy Players(Q:545 A:473)
Gas Ranges(Q:93 A:117)
Generic CDMA(Q:121 A:124)
HDD Memory(Q:7 A:0)
HDMI Cable(Q:4 A:0)
HDTV Monitors(Q:9 A:4)
HDTV Tuners(Q:41 A:15)
HELIO(Q:6 A:6)
Hi8 Camcorders(Q:51 A:1)
High Definition(Q:389 A:96)
Home Theater Systems(Q:3123 A:1047)
Hospitality TVs(Q:6 A:2)
Imaging Units(Q:1 A:0)
Imaging Units(Q:1 A:1)
Induction(Q:104 A:120)
Induction Hybrid(Q:24 A:24)
Internal ODD(Q:93 A:3)
Jitterbug(Q:1 A:1)
Keyboards(Q:58 A:40)
L Series(Q:63 A:4)
LCD(Q:43 A:3)
LCD(Q:2666 A:686)
LCD(Q:42 A:4)
LCD TV(Q:16395 A:6285)
LCD-Monitors(Q:10 A:4)
LED(Q:531 A:328)
LED Backlit(Q:5 A:0)
LED Lighting(Q:7 A:8)
LED TV(Q:19830 A:12257)
LED-monitors(Q:88 A:36)
Laptops(Q:58 A:61)
Lenses(Q:4 A:3)
MD Series(Q:2 A:1)
MP3 Players(Q:440 A:54)
Memory Cards(Q:2 A:2)
Metro PCS(Q:592 A:642)
Microwaves(Q:1115 A:1201)
Mini DV(Q:224 A:11)
NV Series(Q:34 A:5)
Netbooks(Q:10 A:0)
Netbooks(Q:813 A:203)
Notebooks(Q:440 A:234)
OfficeServ(Q:1 A:1)
Open/Generic GSM(Q:573 A:648)
Paper Handling(Q:1 A:0)
Pedestals(Q:10 A:8)
Plasma(Q:7 A:1)
Plasma TV(Q:7788 A:4252)
Pocket Cams(Q:99 A:53)
Point-and-Shoot(Q:1573 A:646)
Portable(Q:60 A:7)
Portables(Q:13 A:0)
Premium(Q:41 A:12)
Qwest(Q:16 A:19)
Ranges(Q:1 A:1)
Recordable(Q:79 A:4)
Routers(Q:6 A:4)
S Series(Q:116 A:41)
Series 5(Q:52 A:69)
Series 9(Q:25 A:34)
Side Vent Kit(Q:6 A:5)
Side by Side(Q:1718 A:1780)
Skype TV Camera(Q:8 A:9)
SlimFit HDTV(Q:233 A:11)
Solid State Drives(Q:419 A:376)
Sound Bars(Q:1019 A:301)
Sprint(Q:7689 A:8432)
Sprint Tabs(Q:584 A:662)
Standard Definition(Q:480 A:61)
Stylus(Q:4 A:2)
T-Mobile(Q:7771 A:8444)
T-Mobile Tabs(Q:555 A:634)
TV Cameras(Q:46 A:35)
TV Remote(Q:160 A:67)
Thin Client(Q:5 A:1)
Toner Waste Unit(Q:1 A:0)
Top Load Washers(Q:56 A:85)
Touch Overlays(Q:1 A:0)
Touch Screen(Q:10 A:1)
TracFone(Q:2513 A:2588)
Trumpet Mobile(Q:2 A:2)
UHD TV(Q:33 A:28)
US Cellular(Q:1159 A:1239)
US Cellular Tablets(Q:234 A:246)
Ubigate Routers(Q:2 A:0)
Ultra Mobile PCs(Q:39 A:13)
Vehicle Docks(Q:56 A:47)
Verizon Wireless(Q:12484 A:13409)
Video Wall(Q:3 A:0)
Virgin Mobile(Q:7 A:11)
Wall Mount(Q:53 A:13)
Washers(Q:2762 A:3242)
Water Filters(Q:15 A:15)
Wi-Fi(Q:469 A:197)
Wi-Fi Tabs(Q:4355 A:2693)
Wired Headsets(Q:18 A:9)
Wireless Keyboard(Q:18 A:20)
XM Players(Q:6 A:0)
Yellow Toner(Q:1 A:0)
Zero Client(Q:7 A:0)
neXus(Q:2 A:2)
Shop now at Samsung
or
Choose a Category
Most Recent Questions
Questions with Most Recent Answers

Customer Questions & Answers for
samsung SMH1611W/XAA

Customer Questions & Answers:
16 Questions
 | 
14 Answers
Overall Rating:
4.286 out of 5
4.3
out of
5

Questions & Answers for samsung SMH1611W/XAA

Question

How do I order a replacement part for my SMH1611W/XAA microwave?

I stripped one of the mounting screws when installing it. I need a replacement Self-aligning Machine Screw (1/4" - 28 x 3 1/4"). How can I order one?
asked 2 years, 7 months ago
stlmarkd
on SMH1611W/XAA
0points
0out of 0found this question helpful.
Answer this Question
2 answers
Answers
answer 1
Most common hardware stores carry this screw, however you can submit a repair request and the support team should be able to assist.

Thank You!
answered 2 years, 6 months ago
dd78100
US
0points
0out of 0found this answer helpful.
answer 2
For parts information and availability, please visit SamsungParts.com or call 800-627-4368 to speak with an agent who can assist you.

Thank you,
Ms. Samsung
answered 2 years, 7 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

How to I use the stop turntable feature?

asked 2 years, 8 months ago
davebon
Clearwater, Florida
on SMH1611W/XAA
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Thank you for the question. The SMH1611 model does not have the option of turning the turntable off.

- Ms. Samsung
answered 2 years, 8 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

HOW TO USE THE RECIRCULATING EXHAUST VENT

asked 3 years ago
Gerri8
Memphis TN
on SMH1611W/XAA
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
The SMH1611W can be set up to filter and recirculate air from the cooktop into the room by following instructions in the installation manual which can be downloaded from this link:
http://ars.samsung.com/customer/usa...
Please note that these instructions are the same for all Samsung over the range microwaves, including the SMH1611W, though it is important to confirm the blower is angled appropriately for your desired venting.

Thank you,
Ms. Samsung
answered 2 years, 11 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

The digital readout is dim and very difficult to see. How do I fix this?

If this is not repairable what do I do next?
asked 2 years, 7 months ago
ggolinsky
on SMH1611W/XAA
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Thanks for the question. There is no adjustment for making the display brighter, but if it does not appear to be working properly I would suggest you submit your contact information to our support team through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you in finding a solution.

Online support form: http://www.samsung.com/us/support/o...

- Ms. Samsung
answered 2 years, 4 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

I cannot figure out how to install the charcoal filter. Help please?

asked 2 years, 11 months ago
sbarrineau
Pensacola, FL
on SMH1611W/XAA
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Thanks for the question. Instructions for replacing the charcoal filter on the SMH1611 can be found on page 20 of the user manual, which can be downloaded as a pdf file from this website. In order to remove the grill from the front of the microwave, some models require sliding it to the left after removing the screws, but before pulling it out toward you. The slot for inserting the charcoal filter is located behind the grill.

If you require further assistance, please use the Live Chat option on the support page or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

- Ms. Samsung
answered 2 years, 9 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

I need a replacement self aligning machine screw the one provided had treads would not

screw into the top mounting recessed nut in the top of my Samsung modelSMH1611 , Serial # J5X17M0B900690J.
asked 2 years, 6 months ago
ddlautry
13215 Marlstone ln. Charlotte , NC 28215
on SMH1611W/XAA
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
I'm sorry to hear you are unable to use the screw that came with your microwave. Please call 800-SAMSUNG to speak with an agent for assistance ordering a replacement part.

- Ms. Samsung
answered 2 years, 6 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Are all of your over-the-range microwave ovens compatible when replacing range hoods that are not vented externally?

My current range hood does not have an external vent. Instead, it just returns the air into the room after it has been filtered. Is the SMH1611W suitable if there is not a vent?
asked 2 years, 7 months ago
geboone
on SMH1611W/XAA
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Yes, the SMH1611 and other Samsung over the range microwaves can be set up to recirculate filtered air into the room, or they can be installed for external venting. The installation manual provides instructions for both types of venting.

- Ms. Samsung
answered 2 years, 4 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Control panel random malfunction

My microwave control panel will randomly go mad, so pushing one button (say potato) will active another function (say turn on the vent fan). One thing for sure, no button will stop the madness, and reset it to normal!

It was purchased in Dec 2011, and installed two weeks ago (out of warranty). When it was just installed, we noticed that the "Stop/Canel" button doesn't work during cooking. We have to open the door first. I thought it was by design, but now I suspect it was the first sign of malfunction.
asked 1 year, 5 months ago
stqdgw
Sunnyvale, CA, USA
on SMH1611W/XAA
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Thank you for contacting Samsung. I'm very sorry for any inconvenience this may have given you. It seems that your device may need servicing. Please complete a service request here: http://www.samsung.com/us/support/service/request

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 1 year, 5 months ago
SamsungTech42
0points
0out of 0found this answer helpful.
Question

Over the range microwave. The installation instructions are not accurate for removing the top vent and installing the charcoal filter?

Poor illustration on installation procedure.
asked 2 years, 6 months ago
larry2012
Venice FL. 34293
on SMH1611W/XAA
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
I'm sorry to hear you're having difficulty installing the charcoal filter. Perhaps you'll find the instructions on page 20 of the SMH1611 user manual more descriptive. If you have a particular question about the instructions or are unable to complete one or more of these steps, please submit a new question with more details. We appreciate your feedback.

- Ms. Samsung
answered 2 years, 6 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

how to i defrost in my over the oven microwave model 2010-11

asked 2 years, 6 months ago
ladybuggs
Glenshaw Pa 15116
on SMH1611W/XAA
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
The SMH1611 has an Auto Defrost feature. Simply press the Auto Defrost button then enter the weight of the item you're defrosting using the number pad and press Enter/Start. For more information and tips, please refer to page 12 of the user manual which can be downloaded as a pdf file from this website.

- Ms. Samsung
answered 2 years, 5 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

How do I get the microwave and timer to both work at the same time? It's either one or the other.

asked 2 years, 6 months ago
Fred3
Longmont, CO
on SMH1611W/XAA
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
see a pro
answered 2 years, 1 month ago
BuckeyefanGoBucks
Columbus, Ohio
0points
0out of 0found this answer helpful.
Question

Is there trim kits available. I would like to replace a 36" vent-a-hood with this microwave.

asked 2 years, 6 months ago
rhsfarm
Arkansas
on SMH1611W/XAA
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Thank you for the question. Samsung does not make trim kits for the microwave. I would suggest contacting your cabinet maker or a kitchen designer for assistance.

- Ms. Samsung
answered 2 years, 6 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

operational question

When I first started using the microwave it was quite.Now it is very noisy and the inside light flickers when it is running. Is this normal?
asked 2 years, 4 months ago
jury
on SMH1611W/XAA
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Thanks for the question. Both the noise level and the flickering light could be caused by issues that you can correct yourself. If there are any loose connections in the installation of the venting (if external) or the blower motor or adapter, or if the grease or charcoal filters, vent cover, screws, turntable or roller guide ring are not installed securely, this could cause a rattling noise. If the light bulb needs to be replaced, if it is not screwed in securely, or if the microwave is not connected to a dedicated 20-amp outlet that is functioning properly, this could cause the bulb to flicker.

Please check each of these possible causes. If the issues persist, service may be necessary. To initiate service through Samsung, please submit your contact information to our support team through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Online support form: http://www.samsung.com/us/support/o...

- Ms. Samsung
answered 2 years, 4 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

The power level feature is not working.

asked 2 years, 7 months ago
kcaj39
Kansas City
on SMH1611W/XAA
0points
0out of 0found this question helpful.
Answer this Question
0 answers
Answers
This question currently has no approved answers.
Question

Is it too late to extend a warranty on a 1 and a half old SMH1611W OTR Microwave?

Above-mentioned was serviced "just prior to warranty's end." I opted not to extent such because it excluded actual replacement labor. Now it needs service that seems identical to previous service. Give me a break.
asked 1 year, 8 months ago
needed
Oxnard, CA
on SMH1611W/XAA
0points
0out of 0found this question helpful.
Answer this Question
0 answers
Answers
This question currently has no approved answers.
Question

My microwave (which we purchased almost 4 months ago) has started making a high pitched humming noise while it is being used, does it need service?

asked 2 years, 9 months ago
hmmm
on SMH1611W/XAA
-1point
0out of 1found this question helpful.
Answer this Question
0 answers
Answers
This question currently has no approved answers.
Page 1 of 1
Copyright © 1995-2014 SAMSUNG All rights reserved.