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Newest questions
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out look does not let u send or open an attachment
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can I enter a + sign with a telephone number?
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Customer questions and answers for (Unknown)

Question

IS THERE A VIDEO RECORDER ON THIS PHONE

asked 1 year, 5 months ago
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BROKER64
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answer 1
Yes, it's the same app you use to take pictures. Just select the camcorder option instead of the camera.

If you are looking for a different application, you can purchase CameraZoom FX on the market. It's really good, but the app that comes with the phone is good enough.
answered 1 year, 5 months ago
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zbass
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Question

how can i get update ice cream sandwich 4.0 to my samsung galaxy s2.thanks

asked 1 year, 5 months ago
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vincent1965
usa
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answer 1
Thanks for reaching out!

Unfortunately, we do not have any information as to when or if the GS2 will be getting ICS but please check back for updates or visit www.samsung.com for news.

If you need additional assistance or information, please just write us again on this forum or you can chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsuppoert for speedy responses in the U.S.

Chat Support:
http://goo.gl/ZALJm

Thanks and have a great day!
answered 1 year, 4 months ago
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SamsungSupport9
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Question

how do I switch the browser from mobile mode to normal view

asked 1 year, 5 months ago
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kcroyaltim
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answer 1
Thanks for your question!

Regarding your concern, please contact the developer or your service provider as we do not support 3rd party apps or web browsers.

If you need additional assistance or information, please just write us again on this forum or you can chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsuppoert for speedy responses in the U.S.

Chat Support:
http://goo.gl/ZALJm

Thanks and have a great day!
answered 1 year, 4 months ago
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SamsungSupport9
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Question

How can I calibrate the gyroscope?

The gyroscope of my phone is not calibrated, the little blue ball does not move
If I put it on a flat surface the screen rotates to the left
My phone is a : SGH-T989
asked 1 year, 5 months ago
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chibitec
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answer 1
have try to factory restore the phone to see if that helps it
answered 1 year, 1 month ago
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tanktaz
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Question

how do I change the lock screen

asked 1 year, 5 months ago
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fvillha
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answer 1
Hello there.

Please try to use the default pass code to unlock your phone. Default pass code is 0000 or 00000000. If the default password won’t work, we would be glad to give you further assistance in unlocking your phone. Just call Samsung Support Hotline at your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

If you need additional assistance, feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.

Thanks and have a great day!
answered 1 year, 4 months ago
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SamsungSupport13
SamsungSupport13
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Question

how do i add hebrew

I did it but then i lost it
asked 1 year, 5 months ago
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galhanan
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answer 1
Hi, We recommend downloading a 3rd party application from the Android Market that can perform this function.
answered 1 year, 4 months ago
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Samsung10
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Question

how do I download itunes?

asked 1 year, 6 months ago
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Anonymous
Huntington, NY
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answer 1
Hi there,

Thank you for your inquiry! We appreciate your patience. Unfortunately, there is no configurable way to perform this on your device.

We thank you for your patience and appreciate your continued interest in Samsung products!
answered 1 year, 6 months ago
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Samsung10
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Question

How do I program numbers into speed dial?

asked 1 year, 6 months ago
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lbiker3
Home
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answer 1
Click Phone, click keypad (left upper corner, blue icon), click menu then choose speed dial setting
answered 1 year, 6 months ago
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Colt149
NJ
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Question

how do I e-mail a photo from my phone

asked 1 year, 6 months ago
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di12
on
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answer 1
Look for Gallery, click it open, then click any photo of preference, then click send via, it will give a lot of option
answered 1 year, 6 months ago
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Colt149
NJ
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Question

transfer music from windows computer

asked 1 year, 4 months ago
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Anonymous
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answer 1
Thanks for your question!

Regarding your concern, please refer to the link below for steps and more info.

http://www.samsung.com/us/support/SupportOwnersFAQPopup.do?faq_id=FAQ00044155&fm_seq=44754

If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support:
http://goo.gl/ZALJm

Thanks and have a great day!
answered 1 year, 4 months ago
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SamsungSupport9
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Question

sync with outlook

Does can phone sync with Outlook 2007 which is on my personal PC? If so, how do I do it?
asked 1 year, 4 months ago
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robtronan
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answer 1
Thanks for your question!

Regarding your concern, please refer to the link below for steps and more info.

http://www.samsung.com/us/support/supportOwnersHowToGuidePopup.do?howto_guide_seq=5685#C

If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support:
http://goo.gl/ZALJm

Thanks and have a great day!
answered 1 year, 4 months ago
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SamsungSupport9
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Question

how do I get my contacts to sync?

Only my Google and T-mobile contacts appear in my contacts list and Twitter won't sync at all. I also have a bunch of Google contacts that appear more than once even though it's the same information for that contact. When i delete one it deletes all listings for that contact.
asked 1 year, 4 months ago
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irieswire
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answer 1
Thanks for your question!

Regarding your concern, please refer to the link below for steps and more info.

http://www.samsung.com/us/support/supportOwnersHowToGuidePopup.do?howto_guide_seq=5678

If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support:
http://goo.gl/ZALJm

Thanks and have a great day!
answered 1 year, 4 months ago
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SamsungSupport9
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Question

What is a CDC Serial???

I try to connect my phone samsung galaxy s II and a message come that say "window needs to install driver software for you CDC Serial"... I click the buttom that says "locate and install driver software (recomended)" and then came a message that says "Insert the disc that came with tou CDC Serial"... And I don't hava a disc... what i can do???
asked 1 year, 6 months ago
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jd1982
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answer 1
Hi there,
Thanks for reaching out for support. This inquiry is best addressed by calling into our customer service center. At your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

For future inquiries, you may also contact us via Twitter or Facebook.
Follow us on Twitter @galaxyssupport or @samsungsupport
To find us on Facebook, please visit https://www.facebook.com/samsungsupport
You may also reach us via live chat at the following link: http://goo.gl/ZALJm
Thanks and have a great day!
Samsung Mobile Technical Support
answered 1 year, 6 months ago
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SamsungSupport11
Austin, Texas
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Question

How to keep the screen ON, when in a phone call?

asked 1 year, 6 months ago
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TalkFusion
Kent, WA
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answer 1
Go to setting=click Call=uncheck or turn off the proximity sensor..
answered 1 year, 6 months ago
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Colt149
NJ
+1point
1out of 1found this answer helpful.
Question

how do i delete mini paper apps on my phone, and also delete som widgets?

asked 1 year, 4 months ago
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ayushta
on
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1 answer
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answer 1
Thanks for your question!

Regarding your concern, please refer to the link below for steps and more info.

http://www.samsung.com/us/support/SupportOwnersFAQPopup.do?faq_id=FAQ00044036&fm_seq=44635

If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support:
http://goo.gl/ZALJm

Thanks and have a great day!
answered 1 year, 4 months ago
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SamsungSupport9
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Question

Does Samsung have any rights to the content placed on their phones?

I have a new Galaxy S II I love the phone but hate the preloaded contant on it. The majority of the preloaded programs are making me rethink having a smart phone. The problem is when these programs are not regulated (killed) regularly they cause the phone to get exetremly hot and shut off. Another problem found is that the programs run logs and submit activites of the user, this is a breach of privacy. My question is, is there anyway to changed the operating system on this phone to another version of Andriod or to alter the current one to remove allot of this malicious software? I'm rather unsatisfied with this situation, I have comtemplated returning this phone.
asked 1 year, 6 months ago
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CDar
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answer 1
Hi there,

Thank you for your inquiry! We appreciate your patience.
This is an issue that can best be resolved by reaching out to chat support at http://www.samsung.com/us/support/

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungSupport (@samsungsupport)
Facebook: Facebook.com/SamsungSupport

We thank you for your patience and appreciate your continued interest in Samsung products!
answered 1 year, 6 months ago
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Samsung10
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Question

Problem with the samsung dive locater....Read below...

I created a samsung account and im trying to ah activate the samsung dive tracker so i can track my samsung galaxy s2, but im stuck on the step where it says to "sync the samsung account" I went under accounts and i cannot find samsung account and i cannot find the download on the android market, and the samsung dive website keeps saying register your mobile phone now, a samsung account is required. Kinda frustated, How do i add this samsung account to my thing account so this will workkk??? >.<
Tags: how to use, samsung dive, samsung galaxy s2
asked 1 year, 3 months ago
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Crusty101
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answer 1
Thanks for your question!

Regarding your concern, unfortunately, there is no configurable option to do this on your device.

If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support:
http://goo.gl/ZALJm

Thanks and have a great day!
answered 1 year, 3 months ago
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SamsungSupport9
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Question

how can i add arabic langauage to my phone?

Tags: how to add language
asked 1 year, 3 months ago
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maged12
usa
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1 answer
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answer 1
Thanks for your question!

Regarding your concern, unfortunately, there is no configurable option to do this on your device. Please check the Android marketplace for a possible 3rd party app.

If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support:
http://goo.gl/ZALJm

Thanks and have a great day!
answered 1 year, 3 months ago
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SamsungSupport9
-1point
0out of 1found this answer helpful.
Question

Kies and Vista 64 will they ever work together?

Kies worked a few times and then I cannot get it to connect to my SGH-T989. I think the product when working is wonderful. Please tell me why I can't get it connect with my Vista 64 laptop via USB cable
Tags: how to use
asked 1 year, 3 months ago
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RonaldB
New York city
on
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answer 1
Thank you for your question!

Please try to do a soft reset on the phone by powering it off and removing the battery then placing it back again after a few minutes to reboot the handset. Then try here for steps, you can also try connecting wirelessly:

http://www.samsung.com/us/kies/

If this does not work, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support:
http://goo.gl/ZALJm

Thanks and have a great day!
answered 1 year, 3 months ago
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SamsungSupport9
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Question

audio jack sound level low.

I plug in my ear buds and even at full media volume I can barely hear music. I have tried several different pair of head phones. they work with old phone just fine.
I've gone under (settings, sounds, volume, media and turned it all the way up) It helped very little). It sounds like a software issue but, I don't see any complaints on here so I'm afraid it may be my phone.
Phone works well in every other sense so far.
Tags: repair issues
asked 1 year, 3 months ago
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frito
Oklahoma, USA
on
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answer 1
Thank you for your question!

Please try to do a soft reset on the phone by powering it off and removing the battery then placing it back again after a few minutes to reboot the handset.

If this does not work, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support:
http://goo.gl/ZALJm

Thanks and have a great day!
answered 1 year, 3 months ago
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SamsungSupport9
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