Customer questions and answers for samsung SGH-T959V
Question
why can't i connect to home wi-fi?
I have verizon fios and phone recoginizes but can't obtain IP address & connect
asked 1 year, 7 months ago
Username
Anonymous
on SGH-T959V
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1 answer
Answers
answer 1
Hi JanetReid,
Thank you for your inquiry. We're sorry to hear that you can't connect to your home wi-fi. We apologize fro any icnovnenience this may have caused you.
Please try to do a soft reset on your phone. Soft Reset: Turn of the phone. Remove the battery for 1-2 minutes and then put it back then turn on the phone.
You may use the link provided below for the steps on how to properly setup or manually add a wi-fi connection on your Samsung phone.
Note: Please copy and paste the entire link on the address bar of your search engine.
You may also contact your network provider so that they can check the settings and status of your wi-fi connection.
Do you have more questions regarding your Samsung Mobile Device? For 24 hour information and assistance, we recommend viewing the FAQs, Videos, How To Guides and other support materials on our Samsung Support website (www.samsung.com/us/support).
It's like having your very own personal Samsung Technician at your fingertips.
We appreciate your continued interest in Samsung products.
Thank you for your inquiry. We understand that you would like to know on how to download applications from your computer.
Applications that you may download on your phone can be downloaded via Google Play Store and there's no configurable option downloading the via computer.
All Samsung products are manufactured to the specifications of the service
provider for whom they are produced.
Do you have more questions regarding your Samsung Mobile Device? For 24 hour information and assistance, we recommend viewing the FAQs, Videos, How To Guides and other support materials on our Samsung Support website (www.samsung.com/us/support).
It's like having your very own personal Samsung Technician at your fingertips.
We appreciate your continued interest in Samsung products.
Why does my phone power on when I plug in the charger?
If I turn my phone OFF and then plug in the charger it turns itself ON. I cannot charge my phone in the off position WHY??
Tags: power
asked 6 months ago
Username
mtcasher
Massachuetts
on SGH-T959V
0points
0out of0found this question helpful.
1 answer
Answers
answer 1
Hi mtcasher,
Thank you for your inquiry. We understand that your Samsung phone is turning on by itself when you plugged in the charger and it won't stay off while charging the phone. We apologize for any inconvenience this may have caused you.
As of the moment we cannot speculate why the phone won't stay off when you plugged in the charger to charge the phone. To isolate this concern, please try to do a soft reset. Turn of the phone, remove and put the battery back after 1-2 minutes.
You may also drop by at your service provider's corporate store to try using a different battery or charger to check if it would work.
Note: Using non-SAMSUNG charging accessories can cause battery life and other issues, as well as void the manufacturer’s limited warranty.
If any of this won't work, please perform a Factory reset on the phone.
You may use the link provided below for the steps on how to do a Factory Reset.
Note: Please copy and paste the entire link on the address bar of your search engine.
Do you have more questions regarding your Samsung Mobile Device? For 24 hour information and assistance, we recommend viewing the FAQs, Videos, How To Guides and other support materials on our Samsung Support website (www.samsung.com/us/support).
It's like having your very own personal Samsung Technician at your fingertips.
We appreciate your continued interest in Samsung products.
Thank you for your inquiry. We understand that you would like to know how to organize contacts by your phone, SGH-T959V or email.
You can manage display options of your phone by following the steps provided below:
(The Display options menu allows you to allows you to choose whether to display contacts saved from the Phone, SIM, T-Mobile Contacts Backup, external source, or all. You can also choose to display only contacts that have phone numbers.)
1. From the Home screen, tap . 2. Press and then tap Display options. Configure any of the following options: • Only contacts with phones allows you to display only those contacts containing phone numbers. • Sort by defines how the current list of Contacts are sorted: First name or Last name. • Display contacts by defines how the current list of Contacts are listed: First name first (ex: Steve Smith) or Last name first (Smith, Steve). • Choose contacts to display allows you to filter Contacts based on category entries from within the locations such as: Phone, SIM, T-Mobile Contacts Backup, Google, and Microsoft Exchange ActiveSync.
Do you have more questions regarding your Samsung Mobile Phone? For 24 hour information and assistance, we offer our new FAQ/ARS System - Automated Response System at http://www.samsung.com/support.
It's like having your very own personal Samsung Technician at your fingertips.
We appreciate your continued interest in Samsung products.
Phone displays the New Voicemail Icon in the upper left corner. When selected, phone connects to voicemail and the message is - "You have no voice mail at this time". After closing the voicemail, the Icon still remains. Turning the phone off and then back on does not remove the icon. How do I remove the icon, or get it to alert correctly?
Tags: false alerts
asked 1 year, 8 months ago
Username
jimsul
on SGH-T959V
0points
0out of0found this question helpful.
1 answer
Answers
answer 1
Hi jimsul,
Thank you for your inquiry. We understand your concern about the Voice mail icon showing on your phone even though its telling you there's no voice mail. We apologize for any inconvenience this may have caused you.
It appears as if your question is not within our support boundaries and would be better addressed by your service provider. Issues such as billing and minutes/data used, unlock requests and Voice mails are handled by your service provider.
It is possible that your voice mail is already full.
You may reach T-mobile at 1-800-937-8997 for futher assistance.
Do you have more questions regarding your Samsung Mobile Device? For 24 hour information and assistance, we recommend viewing the FAQs, Videos, How To Guides and other support materials on our Samsung Support website (www.samsung.com/us/support).
It's like having your very own personal Samsung Technician at your fingertips.
We appreciate your continued interest in Samsung products.
Thank you for your inquiry. We understand that you would like to know if you can increase the font size on your phone.
There's no configurable option to increase the font size on your phone.
All Samsung products are manufactured to the specifications of the service provider for whom they are produced.
Do you have more questions regarding your Samsung Mobile Device? For 24 hour information and assistance, we recommend viewing the FAQs, Videos, How To Guides and other support materials on our Samsung Support website (www.samsung.com/us/support).
It's like having your very own personal Samsung Technician at your fingertips.
We appreciate your continued interest in Samsung products.
Applications > Settings > About phone > Status. Third line down is your phone number.
answered 1 year, 6 months ago
Username
Blitz
Buffalo NY
0points
0out of0found this answer helpful.
Question
Why can't I send messages from my email boxes like Hotmail and Yahoo?
I just got my Samsung Galaxy 4G 2 weeks ago and I added Hotmail and Yahoo as my email boxes along with my Gmail. I can reply to Gmail, but I can't reply to my messages in the Hotmail and Yahoo email boxes. Why? Would you tell how to get it to work? It just puts them in the outbox and when I click on send outgoing message, nothing happens.
asked 1 year, 8 months ago
Username
dgroskopf
Camano Island, WA 98282
on SGH-T959V
0points
0out of0found this question helpful.
1 answer
Answers
answer 1
Hi dgroskopf,
Thank you for your inquiry. We understand that you can't reply to your emails on your Yahoo and Hotmail accounts. We apologize for any inconvenience this may have caused you.
Please try to do a soft reset. Turn of the phone, remove and put the battery back after 1-2 minutes.
If any of this won't work, please try to remove and then re-add your Yahoo and Hotmail account. You may use the link provided below on how to properly setup an email account on your Samsung phone.
Note: Please copy and paste the entire link on the address bar of your search engine.
We also recommend you calling your email provider customer care so that they can check if you have the correct settings for your email account especially for your outgoing server since you can't send out emails on those accounts.
Do you have more questions regarding your Samsung Mobile Device? For 24 hour information and assistance, we recommend viewing the FAQs, Videos, How To Guides and other support materials on our Samsung Support website (www.samsung.com/us/support).
It's like having your very own personal Samsung Technician at your fingertips.
We appreciate your continued interest in Samsung products.
I have a Samsung SGH-T959V Smartphone and would like to know how to shut off the gps tags on the camera photos and camcorder.
Tags: gps tag
asked 1 year, 8 months ago
Username
lisa2singer
on SGH-T959V
0points
0out of0found this question helpful.
1 answer
Answers
answer 1
Click the camera. On the right side of the screen is Settings. click that and then click the Wrench. Third line down is GPS tag. Check or Uncheck. This feature is not in the Camcorder menu.
answered 1 year, 4 months ago
Username
Blitz
Buffalo NY
0points
1out of2found this answer helpful.
Question
Display force closes
asked 1 year, 8 months ago
Username
Theman2
Anderson, SC
on SGH-T959V
0points
0out of0found this question helpful.
1 answer
Answers
answer 1
Hi Theman2,
Thank you for your inquiry. We're sorry to hear that the phone displays force close.
We did not receive enough information regarding the concern for which you have requested assistance. Please send us another email inquiry with additional information regarding the issue about which you are inquiring, so that we may better assist you.
We look forward to your response.
We appreciate your continued interest in Samsung products.
I keep getting a warning that im low on space. I need to transfer data stored internally on my phone to my sd card. How do I do that?
asked 1 year, 7 months ago
Username
dosentendres
on SGH-T959V
0points
0out of0found this question helpful.
1 answer
Answers
answer 1
Hi dosentendres,
Thank you for your inquiry. We understand that you would like to know how to transfer data stored on your phone memory to your SD card on your phone, SGH-T959V.
1. From the Home screen, tap Applications ➔ Files. 2. Tap a folder and scroll down or up until you locate your selected file. 3. Press Menu key. 4. Tap on More. 5. Tap on Move. 6. Mark all the files you want to move on your SD card. 7. Tap on Move. 8. Select the folder of your external SD card. 9. Tap on Move here.
You may use the link provided below for steps on how to move applications installed on your phone to your SD card.
Note: Please copy and paste the entire link on the search engine.
Do you have more questions regarding your Samsung Mobile Phone? For 24 hour information and assistance, we offer our new FAQ/ARS System - Automated Response System at http://www.samsung.com/support.
It's like having your very own personal Samsung Technician at your fingertips.
We appreciate your continued interest in Samsung products.
How can I connect an SGH-T959V to an HDTV via HDMI?
asked 1 year, 7 months ago
Username
guitarfreek64
Port Orange, FL
on SGH-T959V
0points
0out of0found this question helpful.
1 answer
Answers
answer 1
Hi guitarfreek64,
Thank you for your inquiry. We understand that you would like to know how to connect your phone, SGH-T959V to an HDTV via HDMI.
The phone is not capable of HDMI. We do apologize for the inconvenience this might have caused you.
All Samsung products are manufactured to the specifications of the service provider for whom they are produced.
You may use AllShare (DLNA) Application on your phone.
AllShare is Samsung's content sharing service that allows you to search for and play video, photo, and music files freely across many devices that support AllShare services, such as PCs, TVs, mobile phones, and digital cameras. You can do this either wirelessly or with a cable.
You may use the link provided below for steps on how to use AllShare Application on your phone.
Note: Please copy and paste the entire link on the search engine.
Do you have more questions regarding your Samsung Mobile Phone? For 24 hour information and assistance, we offer our new FAQ/ARS System - Automated Response System at http://www.samsung.com/support.
It's like having your very own personal Samsung Technician at your fingertips.
We appreciate your continued interest in Samsung products.
Do you have more questions regarding your Samsung Mobile Device? For 24 hour information and assistance, we recommend viewing the FAQs, Videos, How To Guides and other support materials on our Samsung Support website (www.samsung.com/us/support).
It's like having your very own personal Samsung Technician at your fingertips.
We appreciate your continued interest in Samsung products.
how to get contacts on to new sansung galaxy s11 from my sim card
asked 1 year, 7 months ago
Username
aileen
on SGH-T959V
0points
0out of0found this question helpful.
1 answer
Answers
answer 1
Hi aileen,
Thank you for your inquiry. We understand that you would like to know how to get contacts on your new phone, SGH-T959V from your sim card.
You may transfer contacts from sim card to your phone by following the steps provided below:
1. From the Home screen, tap . 2. Press Menu key. 3. Select Import/Export: imports or exports contacts to or from the SIM card or microSD card.
Do you have more questions regarding your Samsung Mobile Phone? For 24 hour information and assistance, we offer our new FAQ/ARS System - Automated Response System at http://www.samsung.com/support.
It's like having your very own personal Samsung Technician at your fingertips.
We appreciate your continued interest in Samsung products.
Thank you for your inquiry. We understand that you would like to install a different language on your phone, SGH-T959V.
You may try downloading third party application from Google Play Store to have this functionality on your phone.
Please bear in mind that Samsung does not support the use of any third party application with our phones. If you will be having issues with the use of a specific 3rd party application or service, we recommend contacting the manufacturer of that application or service for compatibility and support assistance.
Do you have more questions regarding your Samsung Mobile Phone? For 24 hour information and assistance, we offer our new FAQ/ARS System - Automated Response System at http://www.samsung.com/support.
It's like having your very own personal Samsung Technician at your fingertips.
We appreciate your continued interest in Samsung products.
Do you have more questions regarding your Samsung Mobile Device? For 24 hour information and assistance, we recommend viewing the FAQs, Videos, How To Guides and other support materials on our Samsung Support website (www.samsung.com/us/support).
It's like having your very own personal Samsung Technician at your fingertips.
We appreciate your continued interest in Samsung products.
How do I save pictures that were e-mailed to me. I want to save them in my gallery.
Tags: pictures
asked 1 year, 8 months ago
Username
escapeMN
on SGH-T959V
0points
0out of0found this question helpful.
1 answer
Answers
answer 1
Open the picture in the message, then hit the menu button soft key, after that hit Attached Items. There should be a pop up that allows you to click and save.
how can I help the battery last longer I am only getting 7-8 hours of battery life
Tags: help
asked 1 year, 8 months ago
Username
duckwafer
florida
on SGH-T959V
0points
0out of0found this question helpful.
1 answer
Answers
answer 1
Hi duckwafer,
Thank you for your inquiry. We understand that you would like to know how to make the battery life last longer on your phone, SGH-T959V.
Battery life durations specified on our products are tested in our labs under multiple different conditions and the talk and standby times are a realistic average maximum dependent on customer usage variables.
Battery power consumption depends on a number of factors, such as network configuration, signal strength, operating temperature, features selected, frequency of calls, and voice, data, and other application usage patterns. Some variables that may affect battery life are:
-Backlight settings set to always on or a long amount of time. -Ring tone settings set to higher volume settings. -Vibrate settings turned on. -Using Internet Services including Text Messaging. -Making and/or Receiving calls in, or simply standing by in, analog service area. -If you tend to be in a "weak" coverage area where your signal strength meter shows only 1 to 2 bars. -Using non-SAMSUNG charging accessories can cause battery life and other issues, as well as void the manufacturer’s limited warranty. -Application pattern usage.
Please check the information listed below for the charging time for your phone.
Do you have more questions regarding your Samsung Mobile Phone? For 24 hour information and assistance, we offer our new FAQ/ARS System - Automated Response System at http://www.samsung.com/support.
It's like having your very own personal Samsung Technician at your fingertips.
We appreciate your continued interest in Samsung products.