Looking for Answers about samsung SGH-T959V?

Hi LawrenceD,

Thank you for your inquiry. We understand that your phone, SGH-T959V is not turning on and we do apologize for the inconvenience this might have caused you.

You may try performing a soft reset on the phone as a basic troubleshooting step to fix it, by taking out the battery for at least 15-30 seconds, then put the battery back in again and turn it back on to refresh the software.

Please make sure the battery is fully charged.

Please check the information listed below for the charging time for your phone.

Initial charging time: 6-8 hours
Regular Charging time: 2-4 hours

You may also drop by at your service provider's corporate or local store to try using a different battery or charger to check if it would work.

We appreciate your continued interest in Samsung products.

Hello and thank you for reaching out!

Please call 1-800-726-7864 or Chat Live for assistance with this issue.

Thank you and have a great day!

Samsung Mobile Support is now available on Twitter & Facebook!
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Hi mcpat9999,

Thank you for your inquiry. We understand that you would like to know how to turn off safe mode and how was it activated on your phone, SGH-T959V.

You might have accidentally press and hold the Power key and during the start up animationsand then touched and hold the Menu key until the Lock screen displays or you might have downloaded a third party application not coming from Playstore that caused the phone to not function properly.

You may use the link provided below for steps on how to turn off safe mode on your phone.

Note: Please copy and paste the entire link on the search engine.

http://www.samsung.com/us/support/SupportOwnersFAQPopup.do?faq_id=FAQ00047179&fm_seq=50710

Do you have more questions regarding your Samsung Mobile Phone? For 24 hour information and assistance, we offer our new FAQ/ARS System - Automated Response System at http://www.samsung.com/support.

It's like having your very own personal Samsung Technician at your fingertips.

We appreciate your continued interest in Samsung products.

Hi emily1700,

Thank you for your inquiry. We understand that your phone, SGH-T959V is not getting service suddenly.

You may try performing a soft reset on the phone as a basic troubleshooting step to fix it, by taking out the battery for at least 15-30 seconds, then put the battery back in again and turn it back on to refresh the software.

If the soft reset won’t work, we recommend you to contact your Service Provider to check if there's a network issue or outage in your location, as they can provide you available options to fix network connection on your phone in a timelier manner.

You may reach T-Mobile 1-800-937-8997 for further assistance.

We appreciate your continued interest in Samsung products.

you need to register your device.

Hi dgroskopf,

Thank you for your inquiry. We understand that you send emails from your hotmaila nd yahoo account on your Samsung Galaxy S.

Please try to do a soft reset and follow the troubleshooting steps provided below. Turn of the phone, remove and put the battery back after 1-2 minutes.

You may also call your Service Provider's Customer Service to check your internet connection on the phone if its working fine.

If any of this won't work, please try to remove and then re-add your yahoo account. You may use the link provided below on how to properly setup an email account on your Samsung phone.

Note: Please copy and paste the entire link on the address bar of your search engine.

http://www.samsung.com/us/support/supportOwnersHowToGuidePopup.do?howto_guide_seq=6880&prd_ia_cd=N0000005&map_seq=47444

Do you have more questions regarding your Samsung Mobile Device? For 24 hour information and assistance, we recommend viewing the FAQs, Videos, How To Guides and other support materials on our Samsung Support website (www.samsung.com/us/support).

It's like having your very own personal Samsung Technician at your fingertips.

We appreciate your continued interest in Samsung products.

Try to restore your phone to factory settings and wipe data. If your worried about contacts or messages being deleted search the android market for back up utilities. You can link your contact to gmail by the way.

Hi MRodney617,

Thank you for your inquiry. We understand that you would like to set your phone to automatically saved downloaded apps on your memory card.

There is no configurable option on the phone to automatically save downloaded application on your memory card, since not all applications can be saved on the memory card. We apologize for any inconvenience this may present.

You may use the link provided below for steps on how to check and move applications on your memory card.

Note: Please copy and paste the entire link on the address bar of your search engine.

http://www.samsung.com/us/support/SupportOwnersFAQPopup.do?faq_id=FAQ00047161&fm_seq=50692

Do you have more questions regarding your Samsung Mobile Device? For 24 hour information and assistance, we recommend viewing the FAQs, Videos, How To Guides and other support materials on our Samsung Support website (www.samsung.com/us/support).

It's like having your very own personal Samsung Technician at your fingertips.

We appreciate your continued interest in Samsung products.

Hi joeyjoec,

Thank you for your inquiry. We understand your concern about your phone freezes and shuts off by itself. We apologize for any inconvenience this may have caused you.

Please try to do a soft reset. Turn of the phone, remove and put the battery back after 1-2 minutes.

If the soft reset won’t work, we recommend you to do a Factory Reset.

You may use the link provided below for steps on how to do a Factory Reset.

Note: Please copy and paste the entire link on the address bar of your search engine.

http://www.samsung.com/us/support/SupportOwnersFAQPopup.do?faq_id=FAQ00047175&fm_seq=50706

You may also drop by at your service provider's corporate store to try using a different battery to check if it would work.

Note: Using non-SAMSUNG charging accessories can cause battery life and other issues, as well as void the manufacturer’s limited warranty.

Do you have more questions regarding your Samsung Mobile Device? For 24 hour information and assistance, we recommend viewing the FAQs, Videos, How To Guides and other support materials on our Samsung Support website (www.samsung.com/us/support).

It's like having your very own personal Samsung Technician at your fingertips.

Your operating system is Android. If you want to know your firmware version go into settings, About Phone and look under Firmware version.

Hi Tonio,

Thank you for your inquiry. We understand that you would like to know how to set up your Microsoft Outlook to your phone, SGH-T959V.

You may set up your Microsoft Exchange Email (Outlook) on your phone by following the steps provided below:

1. From the Home screen, tap Applications ➔ Email.
2. If you already have other email account setup:
• Press Menu key and then tap Accounts.
• Press Menu key and then tap Add account.
– or –
Enter your Email address and Password information, and then tap Next. Consult your Network or IT Administrator for further details and support.
• Email address: your Outlook work email address.
• Password: typically your network access password (casesensitive).
3. Tap Microsoft Exchange ActiveSync (from the add new email account screen).
4. Enter a Domain, and confirm your Username, and Password information and tap Next.
• If your network requires SSL encryption, tap the Accept all SSL certificates field to place a check mark in the box and activate this additional level.
Important: If your exchange server requires this SSL feature, leaving this field unchecked can prevent connection.
5. If prompted with a connection or Auto discover failed error, tap OK and manually enter your Exchange server information within the appropriate field.
• Exchange Server: your exchange server remote email address. Typically starts with mail.XXX.com. Obtain this information from your company network administrator. Do not accept the default entry as this is a guess based on returned information.
Important: It is recommended that you delete any text in the Exchange server field and enter your server information manually.
6. With the new server information entered, tap Done ➔ Next.
7. Read the on-screen activation disclaimer and, if prompted, tap Yes.
8. Adjust the various on-screen configuration fields and tap Next.
9. Identify your new account with a unique name and provide the outgoing name text then tap Done.

Do you have more questions regarding your Samsung Mobile Phone? For 24 hour information and assistance, we offer our new FAQ/ARS System - Automated Response System at http://www.samsung.com/support.

It's like having your very own personal Samsung Technician at your fingertips.

We appreciate your continued interest in Samsung products.

Hi nartex2,

Thank you for your inquiry. We understand that you would like to know if when an Android upgrade will be available for your phone, SGH-T959V.

You may use the link provided below for steps on how to update the software on your phone to Android 2.3 Gingerbread through Kies Mini.

Note: Please copy and paste the entire link on the search engine.

http://www.samsung.com/us/support/SupportOwnersFAQPopup.do?faq_id=FAQ00045084&fm_seq=45686

Do you have more questions regarding your Samsung Mobile Phone? For 24 hour information and assistance, we offer our new FAQ/ARS System - Automated Response System at http://www.samsung.com/support.

It's like having your very own personal Samsung Technician at your fingertips.

We appreciate your continued interest in Samsung products.

Hi smplyrgr,

Thank you for your inquiry. We understand that you would like to know how to secure your phone when you use the tethering or wi-fi feature on your Samsung phone.

You may use the link provided below for the steps on how to add password when you setup tethering and portable hotspot on your Samsung phone.

Note: Please copy and paste the entire link on the address bar of your search engine.

http://www.samsung.com/us/support/supportOwnersHowToGuidePopup.do?howto_guide_seq=6870&prd_ia_cd=N0000005&map_seq=47419

Do you have more questions regarding your Samsung Mobile Device? For 24 hour information and assistance, we recommend viewing the FAQs, Videos, How To Guides and other support materials on our Samsung Support website (www.samsung.com/us/support).

It's like having your very own personal Samsung Technician at your fingertips.

We appreciate your continued interest in Samsung products.

Hi rachael626,

Thank you for your inquiry. We understand that you would like to know where you can download a driver for your Samsung Galaxy S so that you can use is asa mobile hotspot.

You have reached Samsung Telecommunications America. This inquiry concerns a model that is not manufactured for use here in the United States. Samsung Telecommunications America is unable to provide information, technical support, or repair services for models manufactured for use in other countries, as we do not have the knowledge base or components to provide this service.

Because this inquiry is in relation to a model manufactured for use in another country, please click here http://www.samsung.com/us/common/visitcountrysite.html and select the appropriate country of support. This will direct you to the main website for that country's support and provide you with a Contact Us link, located at the bottom of the page. Questions will then be directed to the proper support center for your model phone.

We do apologize for any inconvenience this may cause.

Thank you for your continued interest in Samsung products.

Hi goatchees,

Thank you for your inquiry. We understand that you would like to know where you can see the music on your Samsung phone and the music player is not able to find the music. We're sorry to hear this.

Are your musics stored on your phone's memory or to a memory card? Where did you download the music from?

We did not receive enough information regarding the concern for which you have requested assistance. Please send us another email inquiry with additional information regarding the issue about which you are inquiring, so that we may better assist you.

We look forward to your response.

We appreciate your continued interest in Samsung products.

Hi Heephop,

Thank you for your inquiry. We understand that the downloaded applications freeze and randomly uninstall on your phone, SGH-T959V. We do apologize for the inconvenience this might have caused you.

You may try performing a soft reset on the phone as a basic troubleshooting step to fix it, by taking out the battery for at least 15-30 seconds, then put the battery back in again and turn it back on to refresh the software.

You may reset the downloaded applications on your phone, just follow the steps provided below:

1. From your Home Screen, tap on Menu key.
2. Go to Settings.
3. Tap on Application Manager.
4. Tap All.
5. Select the application.
6. Tap on Clear Data.

Please bear in mind that Samsung does not support the use of any third party applications with our handsets. If you are having concerns with the use of a specific 3rd party application or service, we recommend contacting the manufacturer of that application or service for compatibility and support assistance.

Do you have more questions regarding your Samsung Mobile Phone? For 24 hour information and assistance, we offer our new FAQ/ARS System - Automated Response System at http://www.samsung.com/support.

It's like having your very own personal Samsung Technician at your fingertips.

We appreciate your continued interest in Samsung products.

If possible try a different card, and also try your SD card on a different phone.

I have a Galaxy s 4g t959v the unit will only show an mms received only if the internet is on. If it is not on it will say download but it never downloads the information. Why?

Hi ppettit630,

Thank you for your inquiry. We understand that you can't play the movie Inception that is pre loaded on your Samsung phone. We apologize for any inconvenience this may have caused you.

Due to contractual obligations in the Inception contract, we cannot provide replacements that extend beyond the expiration of the contract at the end of August 2012.

Do you have more questions regarding your Samsung Mobile Device? For 24 hour information and assistance, we recommend viewing the FAQs, Videos, How To Guides and other support materials on our Samsung Support website (www.samsung.com/us/support).

It's like having your very own personal Samsung Technician at your fingertips.

We appreciate your continued interest in Samsung products.

Hi Howell305,

Thank you for your inquiry. We understand taht you can't play the movie Inception that is pre loaded on your Samsung phone. We apologize for any inconvenience this may have caused you.

Due to contractual obligations in the Inception contract, we cannot provide replacements that extend beyond the expiration of the contract at the end of August 2012

Do you have more questions regarding your Samsung Mobile Device? For 24 hour information and assistance, we recommend viewing the FAQs, Videos, How To Guides and other support materials on our Samsung Support website (www.samsung.com/us/support).

It's like having your very own personal Samsung Technician at your fingertips.

We appreciate your continued interest in Samsung products.