Hello and thanks for reaching out!
Try completely removing Kies mini from your computer and reinstall it following these steps:
http://www.samsung.com/us/support/S...If you are still having issues, please fill out this form
http://on.fb.me/sLqKwT with as much detail as possible including your contact information and an agent will be in direct contact with you.
Thanks and have a great day!
Samsung Mobile Support is now available on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungSupport (@samsungsupport)
facebook.com/SamsungSupport
Chat Support:
http://goo.gl/ZALJm