I bought T939 few days back, somehow I am not able to run video on youtube. when I click on any video on youtube, It tell me video 'Cannot play video,sorry this video cannot be played"

Tags: video played

asked 1 year, 5 months ago

Username

Sachinnihcas2000

Germantown, WI-53022

on Samsung Behold® II Android Smartphone

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2 answers

Answers

answer 1

Hi there,

Thank you for your inquiry! We appreciate your patience. This is an issue that can be resolved by performing a soft reset: power down the device, remove the battery for several minutes, then re-insert and power up. Should this not resolve your issue, please contact Chat support at http://www.samsung.com/us/support/

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungSupport (@samsungsupport)
Facebook: Facebook.com/SamsungSupport

We thank you for your patience and appreciate your continued interest in Samsung products!

Top 10 Contributor

answered 1 year, 5 months ago

Username

Samsung10

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answer 2

from settings make lower resolution.

Top 1000 Contributor

answered 1 year, 5 months ago

Username

archfoe

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Question

isnt there any application you can use to sync phone to the computer

asked 2 years, 8 months ago

Username

marlys

minnesota

on Samsung Behold® II Android Smartphone

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2 answers

Answers

answer 1

There is no application but there is a way to transfer data, just follow the steps below.
From PC To Behold II

1. Launch Windows Media Player (WMP) on your PC
2. Connect the Behold II to your PC using the supported USB data cable
3. On the device, pull down the Notification Bar and tap USB Connected > Mount
4. On the PC, if prompted, give the device a name
5. Click on Artist, Album, Songs, Genre, or Year on the left side menu and when the device shows in WMP, click on Sync
6. Drag and drop supported media files from your PC to the Sync list
7. Click on Start Sync to transfer the files to the device

From Behold II To PC

1. Repeat steps 1 - 4 above
2. In the left side menu, click on Artist, Album, Genre, or Year to view content on the device and then click on Sync
3. Drag and drop media content from the device to the Sync list
4. Click on Start Sync to transfer the files to the PC
You can sync Gmail and Exchange Mail contacts with the SGH-T939 (Behold II). Follow the steps below for each account type:

Gmail

1. Tap the Widget Bar and then tap Settings
2. Tap Data Synchronization
3. Tap Contacts
Note: If the Auto-Sync option is enabled, Google contacts are automatically synchronized every time a change is made whether the change is made on the device or on a PC. If Auto-Sync is disabled, simply follow the steps above to perform a one-time sync.

Exchange Mail

1. Tap the Widget Bar and then tap Email
2. Press the Menu key and then tap Advanced Settings
3. Tap Contacts Options > Next
4. Tap the On button, tap OK to to po-up warning, and then tap Save
The Behold II supports Google Calendar and Exchange Calendar. Follow the steps below to sync a calendar:

Google Calendar
1. Tap the Widget Bar and then tap Settings
2. Tap Data Synchronization
3. If Auto-Sync is disabled, tap Calendar

Exchange Calendar
1. Tap the Widget Bar and then tap Email
2. Press the Mnu key and then tap Advanced Settings
3. Tap Calendar Options > Skip
4. Tap the On button to enable Calendar sync
5. Under Date Range, tap to pull down the list and then tap a desired range
6. Tap Save

Top 25 Contributor

answered 2 years, 6 months ago

Username

SamsungJoseL

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answer 2

install dropbox on your phone from the google market

Top 1000 Contributor

answered 1 year, 5 months ago

Username

archfoe

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Question

is there a download for samsung pc studio

asked 2 years, 8 months ago

Username

marlys

minnesota

on Samsung Behold® II Android Smartphone

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2 answers

Answers

answer 1

Unfortunately, the Behold II is not compatible with Samsung's New PC Studio software.

Best answer
Top 25 Contributor

answered 2 years, 7 months ago

Username

SamsungJoseL

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answer 2

Technically, NO. However I downloaded the PC Studio from either Samsung (try a similar phone model) or cnet or some similar place. It does NOT fully work. However it did recognize the phone enough that I was able to use the software to TYPE in my computer several COntacts and some appointments and it synced that. Disappointed the SMS did not sync.

answered 1 year, 3 months ago

Username

Anonymous

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Question

when will 1.6 be out

asked 2 years, 7 months ago

Username

joey442

on Samsung Behold® II Android Smartphone

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2 answers

Answers

answer 1

Hi joey442, Behold II update to Android 1.6 (DONUT) was released last June 21st by T-mobile and its being done over the air or Firmware update over the air (FOTA)

Have a good day.

Top 10 Contributor

answered 2 years, 7 months ago

Username

Samsung7

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answer 2

If you don't have it over the air you can download it from internet, search for "samsung behold 2 custom rom" in google.

Top 1000 Contributor

answered 1 year, 5 months ago

Username

archfoe

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Question

IS THE BEYOND 2 3G?

asked 1 year, 9 months ago

Username

papadragon

jackson Mississippi

on Samsung Behold® II Android Smartphone

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2 answers

Answers

answer 1

Hi there!

Thanks for reaching out!

Here are the full specifics for this device: http://www.samsung.com/us/mobile/cell-phones/SGH-T939MNATMB-specs

Thanks!

Samsung Technical Support

Top 10 Contributor

answered 1 year, 9 months ago

Username

Samsung10

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answer 2

Yes it is 3G but only in areas where 3g is supported.

Top 1000 Contributor

answered 1 year, 5 months ago

Username

archfoe

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Question

Why won't my samsung link with the samsung pc studio?

I am really wondering why I can't make my own files and things on my phone transfer to the samsung studio. It doesn't even say that it is connected via usb port.

Tags: samsung pc studio

asked 2 years, 8 months ago

Username

Dot2dot830

Ogden, Utah

on Samsung Behold® II Android Smartphone

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1 answer

Answers

answer 1

Hi Dot2dot830,

Thank you for your inquiry. We understand your concern that you can't transfer files from your Smasung Behold II to the Smasung PC Studio.

The Samsung Behold II is not compatible with the Samsung New PC Studio software.

You may use the link provided below for the steps on how to transfer media files like pictures and videos from your phone to PC.

Note: Please copy and paste the entire link on the address bar of your search engine.

http://www.samsung.com/us/support/SupportOwnersFAQPopup.do?faq_id=FAQ00041052&fm_seq=41220

Do you have more questions regarding your Samsung Mobile Device? For 24 hour information and assistance, we recommend viewing the FAQs, Videos, How To Guides and other support materials on our Samsung Support website (www.samsung.com/us/support).

It's like having your very own personal Samsung Technician at your fingertips.

We appreciate your continued interest in Samsung products.

Top 10 Contributor

answered 6 months ago

Username

Samsung5

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Question

i got the behold 2 and i wont the know how to get the update the 1.6 i've been told it will be sent when in sent but i read that it been out sense

july and it september and thats the only update the behold 2 is going to get and i'd like to have it updated to that one PLEASE TELL ME WHAT I HAVE TO DO TO GET THIS update

asked 2 years, 8 months ago

Username

Jsolis18

Topeka,KS

on Samsung Behold® II Android Smartphone

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1 answer

Answers

answer 1

if you don't have it over the air look for "behold 2 custom rom" in google

Top 1000 Contributor

answered 1 year, 5 months ago

Username

archfoe

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Question

The music player that came on my Behold II does not recognize the music files that I uploaded.

I tried WMA and mp3 file type.

asked 2 years, 8 months ago

Username

lbiker3

Home

on Samsung Behold® II Android Smartphone

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1 answer

Answers

answer 1

STEP 1. Configure USB Settings

From any home screen, tap Quick List > Settings
Scroll down to and tap Phone Settings > USB Settings > Mass Storage > Save

STEP 2. Mount the Memory Card

Connect the data cable to the Behold II and a PC or laptop
When the Notification Bar indicates "USB Connected" tap, hold, and pull down
Tap USB Connected > Mount
On your PC, if prompted, allow USB drivers to be installed

STEP 3. Locate Music

On your PC, open My Computer and then oprn the Removable Disk that has been assigned to the device
Locate the Music folder
From here, supported music files can be freely copied and pasted to and from folders on your PC

Top 25 Contributor

answered 2 years, 7 months ago

Username

SamsungBryanA

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Question

how do i get back into my behold 2 when i forgot my gmail password and recovery question answer?

Tags: urgent

asked 2 years, 7 months ago

Username

poison

on Samsung Behold® II Android Smartphone

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1 answer

Answers

answer 1

Hi there!

This issue is one that is best helped through calling our Customer Support Center, as they can help you troubleshoot this issue in a timelier manner than we could through forum correspondence.

At your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

Thank you for your continued interest in Samsung products.

Top 10 Contributor

answered 2 years, 4 months ago

Username

Samsung7

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Question

how can i connect my phone to internet?

I have a behold II

Tags: internet

asked 2 years, 7 months ago

Username

ramana

india

on Samsung Behold® II Android Smartphone

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1 answer

Answers

answer 1

Thank you for your inquiry. For you to be connected to the internet using the phone, you must have the internet and multimedia settings be configured by the network provider (T Mobile). However, if you intend to connect the phone as a tethered modem for internet connectivity, you may still contact your network provider (T Mobile ) if there would be any software/program and drivers that they can provide you, apart from the data plan that you have for your phone.

Thank you for your continued interest in Samsung products.

Sincerely,
Technical Support

Top 10 Contributor

answered 2 years, 7 months ago

Username

Samsung4

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Question

Text is not working, what do I do

asked 2 years, 7 months ago

Username

trucker66

on Samsung Behold® II Android Smartphone

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1 answer

Answers

answer 1

Thank you for your inquiry.

Regarding the issue of your phone that you are unable to send and receive text messages, you need to contact your Service Provider so they can check and configure the Text Messaging Settings of your phone.

T Mobile 's Customer Care (1-800-937-8997)

Thank you for choosing Samsung.

Sincerely,
Technical Support

Top 10 Contributor

answered 2 years, 7 months ago

Username

Samsung4

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Question

how do i upload pictures to my pc

asked 2 years, 7 months ago

Username

widget

on Samsung Behold® II Android Smartphone

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1 answer

Answers

answer 1

Thank you for your inquiry.

For you to connect the phone to the PC to transfer pictures, it would require you to have the memory card inside the phone and a data cable that is part of your standard box contents. Once you already have the requirements, then try to do the following steps:

Ensuring The Device Is In Mass Storage
From any home screen, tap Quick List > Settings
Scroll down to and tap Phone Settings > USB Settings > Mass Storage > Save

Mounting The Memory Card
Connect the data cable to the Behold II and a PC or laptop
When the Notification Bar indicates "USB Connected" tap, hold, and pull down
Tap USB Connected > Mount
On your PC, if prompted, allow USB drivers to be installed

Locating Pictures On The Device
On your PC, open My Computer and select the Removable Disk assigned to the device
For pictures, locate and open the Images folder then open the Photos folder.
Photos can be copied and pasted freely between these folders on your device and folders on your PC

I just hope that this piece of advice will be helpful to you.

Top 10 Contributor

answered 2 years, 7 months ago

Username

Samsung4

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Question

using my phone internet on my laptop

I am wanting to use my tmobile internet service on my laptop and my dad said i need to download a program from samgung first. can you help me?

asked 2 years, 7 months ago

Username

Anonymous

tuttle, ok

on Samsung Behold® II Android Smartphone

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1 answer

Answers

answer 1

Hi there!

The SGH-T939 certainly has this capability however the Carrier may require a certain tethering plan or software to be used for this capability. Please contact your Carrier for additional information.

Thank you for your continued interest in Samsung products.

Top 10 Contributor

answered 2 years, 4 months ago

Username

Samsung7

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Question

How do I get rid of photos in the photo gallery but keep them in my files?

If people go to the photo gallery they can see all of my pictures. I woud like to know how to block those pictures but still have them for me to view

asked 2 years, 6 months ago

Username

Druskie

on Samsung Behold® II Android Smartphone

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1 answer

Answers

answer 1

Hi, the phone doesn’t have an application lock where in you can set up a passcode on your gallery.
Have a good day

Top 10 Contributor

answered 2 years, 6 months ago

Username

Samsung7

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Question

HOW DO USE IT AS A MODLIM

asked 2 years, 6 months ago

Username

PT109JFK

on Samsung Behold® II Android Smartphone

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0out of 0found this question helpful.

1 answer

Answers

answer 1

Greetings!
If you intend to use the phone as a modem to transfer media files, then you may utilize the mass storage functionality of the phone please follow the steps below:
To transfer pictures and videos follow the steps below:
Ensuring the Device Is In Mass Storage
1.From any home screen, tap Quick List > Settings
2.Scroll down to and tap Phone Settings > USB Settings > Mass Storage > Save
Mounting the Memory Card
1.Connect the data cable to the Behold II and a PC or laptop
2.When the Notification Bar indicates "USB Connected" tap, hold, and pull down
3.Tap USB Connected > Mount
4.On your PC, if prompted, allow USB drivers to be installed
Locating Pictures and Videos On The Device
1.On your PC, open My Computer and select the Removable Disk assigned to the device
2.For pictures, locate and open the Images folder then open the Photos folder. For videos, locate and open the Videos folder and then open the Videos subfolder
3.Photos and videos can be copied and pasted freely between these folders on your device and folders on your PC

However if you intend to use the phone as a tethered modem for the internet connectivity we have to advise you that the phone does not support dial up networking profile to do so you may always contact your Network Provider if they can give you a software drivers and data plan that will allow the phone for tethering.
It was a pleasure doing business with you.
Technical Support Team

Top 10 Contributor

answered 2 years, 6 months ago

Username

SamsungSupport11

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Question

how do you save a picture to your phone that was received in a text message?

Tags: pjotos

asked 2 years, 6 months ago

Username

contina

on Samsung Behold® II Android Smartphone

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1 answer

Answers

answer 1

Open the message that has the picture attachment content, then tap and hold the picture > save attachement.

Top 10 Contributor

answered 2 years, 6 months ago

Username

samsung6

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Question

How do I hard reset phone to factory settings?

asked 2 years, 7 months ago

Username

MDME

on Samsung Behold® II Android Smartphone

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

Thank you for your inquiry.

Here's the instruction on how you reset the phone.
Just follow the steps below:

1. Shut down the device
2. Press and hold the End key, tap Power Off, and then tap OK
3. Remove SIM card
4. Remove the battery cover, the battery, and then remove the SIM card. Replace the battery and battery cover.
5. Three-key combination
6. Press and hold the Volume Down key, Send Key, and then End Key in succession. 7. Make sure that all three are being pressed simultaneously and that the End Key is pressed last
8. When the graphic is displayed, press the Menu key to begin factory reset

Have a good day,

Technical Support

Top 10 Contributor

answered 2 years, 7 months ago

Username

Samsung10

0points

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Question

How can I log out of my gmail account on the Behold 2?

asked 2 years, 6 months ago

Username

ummpumpkinseed

on Samsung Behold® II Android Smartphone

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

Hi Ummpumpkinseed!

There are no configurable options to manually log-out your Gmail account on your SGH-T939 (Behold II) handset, unless you will reset the phone.

Note: Resetting the phone will delete all information/data saved on the phone or it will go back to its default settings.

Samsung Technical Support

Number One Contributor

answered 2 years, 6 months ago

Username

SamsungSupport9

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Question

Where can I learn how to transfer information from my phone to my computer?

Also, are there any software updates available for my phone?

asked 2 years, 6 months ago

Username

Lizzieking18

Kingwood, TX

on Samsung Behold® II Android Smartphone

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

There is no software updates available for the phone upon checking on Samsung website. To transfer files such as pictures and videos follow the steps below:

Ensuring The Device Is In Mass Storage

Insert a memory card properly into the phone
From any home screen, tap Quick List > Settings
Scroll down to and tap Phone Settings > USB Settings > Mass Storage > Save

Mounting The Memory Card

Connect the data cable to the Behold II and a PC or laptop
When the Notification Bar indicates "USB Connected" tap, hold, and pull down
Tap USB Connected > Mount
On your PC, if prompted, allow USB drivers to be installed

Locating Pictures And Videos On The Device

On your PC, open My Computer and select the Removable Disk assigned to the device
For pictures, locate and open the Images folder then open the Photos folder. For videos, locate and open the Videos folder and then open the Videos subfolder
Photos and videos can be copied and pasted freely between these folders on your device and folders on your PC

If connection is unsuccessful, kindly try to check the following....

> Try using a different USB port (if using a desktop PC, please try to connect the USB data cable at the back port of the CPU)
> Restart the PC and soft reset the phone (turn off and remove the battery for about a minute and put it back in the phone and turn it on again)
> Make sure that the USB cable is samsung genuine accessory
> Try using a different USB cable
> Turn off or disable the bluetooth connectivity of the phone

Top 10 Contributor

answered 2 years, 6 months ago

Username

SamsungSupport13

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Question

Will the Behold II get the 2.0 upgrade?

asked 2 years, 6 months ago

Username

Cassg1

on Samsung Behold® II Android Smartphone

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0out of 0found this question helpful.

1 answer

Answers

answer 1

Your Samsung Behold II will only be upgradeable up to 1.6 version. There's no other available software upgrade for your handset.

Top 10 Contributor

answered 2 years, 5 months ago

Username

Samsung10

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Looking for Answers about samsung Samsung Behold® II Android Smartphone?

Customer questions and answers for Samsung Behold® II Android Smartphone

Customer questions and answers for samsung Samsung Behold® II Android Smartphone

Youtube video

isnt there any application you can use to sync phone to the computer

is there a download for samsung pc studio

when will 1.6 be out

IS THE BEYOND 2 3G?

Why won't my samsung link with the samsung pc studio?

i got the behold 2 and i wont the know how to get the update the 1.6 i've been told it will be sent when in sent but i read that it been out sense

The music player that came on my Behold II does not recognize the music files that I uploaded.

how do i get back into my behold 2 when i forgot my gmail password and recovery question answer?

how can i connect my phone to internet?

Text is not working, what do I do

how do i upload pictures to my pc

using my phone internet on my laptop

How do I get rid of photos in the photo gallery but keep them in my files?

HOW DO USE IT AS A MODLIM

how do you save a picture to your phone that was received in a text message?

How do I hard reset phone to factory settings?

How can I log out of my gmail account on the Behold 2?

Where can I learn how to transfer information from my phone to my computer?

Will the Behold II get the 2.0 upgrade?

Customer questions and answers for

Samsung Behold® II Android Smartphone