Customer questions and answers for samsung Samsung Memoir™ Cell Phone
Question
My phone says it;'s in 'no sim mode' but my sim card is in it. How do I fix it?
asked 2 years, 6 months ago
Username
ericaaa
Auburn, WA
on Samsung Memoir™ Cell Phone
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2 answers
Answers
answer 1
"No sim mode" appears on the phone's screen after turning it on when simcard is not on its slot or removed from the phone. In other cases, simcard is not placed properly or correctly on its slot so you have to check it. However, if you have placed it correctly on its slot and its still giving the same message then please try another simcard on the phone. If the new simcard worked then it only means that the other simcard is defective and you have to replace it with a new one.
First, turn-off and reinsert your sim. Turn your phone back on. Also try manually re-selecting your network. I had this problem recently and this worked for me.
answered 2 years, 5 months ago
Username
Damani
Brooklyn
-1point
0out of1found this answer helpful.
Question
how do i reset my password
I have forgotten my password to lock my phone. How do i reset this?
asked 2 years, 8 months ago
Username
BILLCK
Gardner, KS
on Samsung Memoir™ Cell Phone
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0out of0found this question helpful.
1 answer
Answers
answer 1
Hi BILLCK!
With regards to your concern, you may try to use the default password for your phone which would be “0000” or “00000000”. If these codes will not work, then you may call the Samsung Customer Support Center, as they can help you troubleshoot this issue in a timelier manner.
At your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.
Thank you for your continued interest in Samsung products.
Press "menu" at the bottom of the main screen. Press the "settings" icon at the bottom of the menu screen. Then select "Sound Profiles". Select "normal". Then select "Ringtone". Then select the ring-tone you would like for your phone. Also you can select a song on your phone and then select "Set As" and it gives you the option of setting it as a ring-tone. To select a ring-tone for a specific caller. Open the phone book. Select the contact. Then select "Edit" at the bottom of the screen. There are 5 tabs at the top. The first is a phone and the second is a silhouette of a person with a musical note. That is the one you need to select. On the screen that pops up the second selection is a music note. Select that one and select "Change". Then select the tone you want.
answered 2 years, 7 months ago
Username
rbaloo72
Hobart, Indiana, U.S.A.
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Question
How do I change my memory settings?
I have had this phone for two years now. I have been please with it until recently. I have taken very good care of it. I cant send any pictures out now because it says my memory is full. I have deleted everything possible in the phone memory. I have a 16gb memory card in the phone. What can I do to fix this problem? I am thinking about getting a new phone now.
Tags: memory
asked 2 years, 7 months ago
Username
Veronica98
on Samsung Memoir™ Cell Phone
0points
0out of0found this question helpful.
1 answer
Answers
answer 1
Hi Veronica98,
Thank you for your inquiry. We understand your concern about not being able to send out picture message because your phone is saying memory is full. We apologize for any inconvenience this may have caused you.
Please try to do a soft reset. Turn of the phone, remove and put the battery back after 1-2 minutes.
You may also use the link provided below for the steps on how to delete some data on the phone.
Note: Please copy and paste the entire link on the address bar of your search engine.
Do you have more questions regarding your Samsung Mobile Device? For 24 hour information and assistance, we recommend viewing the FAQs, Videos, How To Guides and other support materials on our Samsung Support website (www.samsung.com/us/support).
It's like having your very own personal Samsung Technician at your fingertips.
We appreciate your continued interest in Samsung products.
wHAT SHOULD I DO IF I FORGOT MY PHONE LOCK CODE FOR MY SAMSUNG MEMOIR?
asked 2 years, 7 months ago
Username
flakachanga
chicago
on Samsung Memoir™ Cell Phone
0points
0out of0found this question helpful.
1 answer
Answers
answer 1
Thank you for your inquiry. Regarding your concern, what we can offer as passcodes would be “0000” or “00000000”. If these codes will not work, then you may call the Samsung Customer Support Center, as they can help you troubleshoot this issue in a more timely manner than we could through this forum.
At your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.
Thank you for your continued interest in Samsung products.
I own a Memoir and the screen is very scratched, is there a way to repair or change the screen?.
Tags: screen
asked 2 years, 6 months ago
Username
telecamara
San Diego
on Samsung Memoir™ Cell Phone
0points
0out of0found this question helpful.
1 answer
Answers
answer 1
This issue is one that is best helped through calling our Customer Support Center, as they can help you troubleshoot this issue in a more timely manner than we could through forum correspondence.
At your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.
Thank you for your inquiry.Unfortunately No, there are no configurable options available to add a signature to outgoing messages on the SGH-T929 (memoir) handset.
We thank you for your patronage of Samsung products. With best regards, Technical Support
How do I transfer text messages from my phone to my sim card?
I am running out of space. In addition I need to know how I can tranfer them from phone to computer
asked 2 years, 6 months ago
Username
AnniesRose
on Samsung Memoir™ Cell Phone
0points
0out of0found this question helpful.
1 answer
Answers
answer 1
Hi there!
I would like to inform you that there are no configurable options to transfer text messages from phone's memory to SIM card.
First 30 text messages that you receive on the handset will automatically saved on the SIM’s memory and 30 onwards will be saved on the phone's memory.
Thank you for your continued interest in Samsung products.
I have a memoir and the screen locked up. How can I fix it? sgh-t929
asked 2 years, 6 months ago
Username
kaaren
S.C.
on Samsung Memoir™ Cell Phone
0points
0out of0found this question helpful.
1 answer
Answers
answer 1
Hello.
If you are having "PIN LOCK" or "PUK LOCK", it's a lock on the simcard and you can ask for assistance with your service provider to help you with the PUK or PIN CODE to unlock it.
If the phone has a "Phone lock" and it's asking for a passcode, use "0000” or “00000000” as a default passcode.
For further assistance, please contact our Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m.Monday through Friday and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.
I have a att account but i was trying to put it into a different phone carrier for tmobile, it told me to put in a code for the sim unlock i got it wrong after a couple of try's and it went under phone freeze
Tags: help
asked 2 years, 4 months ago
Username
Jdog123432145
San Diego
on Samsung Memoir™ Cell Phone
0points
0out of0found this question helpful.
1 answer
Answers
answer 1
Hi there,
We apologize for any inconvenience this may have caused you. Regarding with this issue it is best to call the Samsung Customer Support Center, as they can help you troubleshoot this issue in a more timely manner than we could through this forum.
At your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.
Do you have a software or firmware that include Vietnamese language for the SGH-T929 instead just English, Francais and Spanish?
asked 2 years, 4 months ago
Username
iWonder
on Samsung Memoir™ Cell Phone
0points
0out of0found this question helpful.
1 answer
Answers
answer 1
Hi iWonder!
Thank you for taking the time to inform us of the many issues concerning your Samsung product. We always appreciate hearing from our customers, as your comments are vital for us to continue improving our products, as well as our business.
We will forward your feedback along to the concerned parties for further review and consideration.
We are unable to speculate when/if a software revision with this feature might be available due to the fact that this might lead to inaccurate information and confusion.
Thank you again for your comments. We hope that you will give us another opportunity to serve you.
How to install JAR applications in Samsung in T929
I am unable to install any JAR application in my T-Mobile Samsung T929. It shows error unsupported file type. Kindly guide me what I am supposed to do.
Tags: complaint
asked 2 years, 2 months ago
Username
becham
Lahore
on Samsung Memoir™ Cell Phone
0points
0out of0found this question helpful.
1 answer
Answers
answer 1
Hi becham!
Thank you for your inquiry. This file type is not supported byt the phone itself. However, you may need to call your service provider for compatible downloads for your Samsung Memoir (SGH-T929).
We sincerely apologize for any inconvenience this presents.
How do i unlock my samsung memoir if forgot password?
forgot password
Tags: real
asked 2 years, 2 months ago
Username
sandykarim
on Samsung Memoir™ Cell Phone
0points
0out of0found this question helpful.
1 answer
Answers
answer 1
Hi Sandykarim,
Thank you for your correspondence.
Regarding your concern, what we can offer as passcode for the phone is either "0000" or "00000000". If these codes will not work, then you may call the Samsung Customer Support Center, as they can help you troubleshoot this issue in a more timely manner than we could through this forum.
At your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.
We sincerely apologize for any inconvenience this presents.
We appreciate your continued interest in Samsung products.
How do you transfer text message from a samsung memoir to your pc?
I've been trying to connect my samsung memoir to the computer with PC studio 3 with the USB, but apparently it doesn't connect. It works when I connect it with the "Mass storage" but for some reason PC studio setting won't let me connect to the computer. I need to transfer my text message to my Windows 7 because I don't want to lose my text and don't want to keep deleting them because some are really important. If you know a way to save all my text message somehow, please inform me. Thanks =D
Tags: text message, memoir, transfer, computer, pc studio
asked 2 years, 1 month ago
Username
theveryasian
on Samsung Memoir™ Cell Phone
0points
0out of0found this question helpful.
1 answer
Answers
answer 1
Hi theveryasian,
Thank you for your inquiry.
There are no configurable options to transfer text messages from the phone to the computer as the PC Studio available for your phone does not support the Message Manager which will allow this process.
Again, we thank you for comments and appreciate your patience and understanding in this matter.
Thank you for the inquiry of your Samsung SGH-T929. There are no option or settings to disable the IM application, because it is a preloaded default on the handset. However, in order to stop running this application is you have to logout your IM account. You may contact your service provider for further assistance about the IM of the handset.
Thank you for choosing Samsung and Merry Christmas,
Regarding about you concern, for you to connect the SGH-T929 handset to your desktop computer, it would require you to have USB data cable, with part number: APCBS10UBEBSTD and also download on your computer the driver for the phone, which is the Samsung New PC Studio.
For you to download the Samsung New PC Studio on your computer: 1. Deactivate the antivirus and firewall on your computer. 2. Open the web browser and then log on to this link:
3. Click on the software tab and then download the compatible driver for the type of OS on your computer. 4. Save the driver on your desktop. 5. Once download is complete, double click on the EXE file and click on Run. 6. Follow the procedure to install it.
For you to connect the phone to your computer and transfer pictures, follow the procedures on this link below.
My t-929 will not accept any charge through the port. The phone automatically shuts off when I attempt to plug it in and charge it through the port
It doesn't matter how I charge it, wall, USB or car, the phone just powers off and doesn't charge.
Tags: charging issue
asked 2 years ago
Username
jkfritz
Florida
on Samsung Memoir™ Cell Phone
0points
0out of0found this question helpful.
1 answer
Answers
answer 1
Hi jkfritz!
Thank you for your inquiry.
This issue is one that is best helped through calling our Customer Support Center, as they can help you troubleshoot this issue in a more timely manner.
At your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.
We sincerely apologize for any inconvenience this presents.
Can I run the Android Operating System on my Memoir?
asked 2 years, 4 months ago
Username
dsnake12
on Samsung Memoir™ Cell Phone
0points
0out of0found this question helpful.
1 answer
Answers
answer 1
Hi there!
Thank you for your inquiry.
Samsung Memoir does not have any capability to run an Android Operating system since it supports a Symbian technology. Only phones which has a google software has the capacity to run and Android Operating system.
Thank you for your continued interest in Samsung products.