Why won't my phone send messages with a picture attached to it?
It will send normal messages and it used to send picture messages, but for some reason, it no longer sends messages with attachements. I can't find a place to change that in settings either.
asked 1 year, 9 months ago
Username
alewin87
Colorado
on
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1 answer
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answer 1
Hi there,
Thank you for your inquiry! We appreciate your patience. This is an issue that can be resolved by performing a soft reset: power down the device, remove the battery for several minutes, then re-insert and power up. Should this not resolve your issue, please contact Chat support at http://www.samsung.com/us/support/ or call Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further!
We’re also available for support on Twitter & Facebook! twitter.com/GalaxySsupport (@galaxySsupport) twitter.com/SamsungSupport (@samsungsupport) Facebook: Facebook.com/SamsungSupport
We thank you for your patience and appreciate your continued interest in Samsung products!
I received a text message and the phone will not show it, It shows up in the slider and I can clear it temporarily,but it shows back up
and I cant get the message to clear the message notification at the bottom of the screen. If I tap the envelope at the bottom of the screen I doesn't show a message, however if I tap on the message from the slider it tells me to check the recipients contact information
asked 1 year, 9 months ago
Username
tcarpenter
Pinehurst
on
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0out of0found this question helpful.
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answer 1
Hi! Thanks for your question. I suggest performing a soft reset. To perform a soft reset, please power off the device and pull/replace the battery after 2-3 minutes before powering back on.
If you need additional assistance, please just write us again on this forum or you can also try calling Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further!
Or feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.
Pertaining to your query, once the Gmail is sync on the phone you will need to save the contacts to the phone memory so that you can add the contacts on a group. Once the contact has been sync just tap and hold the contact then browse down to add to group then choose the group were you want to add the contact to.
It was a pleasure doing business with you. Technical Support Team
my phone has an E instead of 4G what does that mean?
Tags: info
asked 1 year, 9 months ago
Username
Murdoggy
on
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0out of0found this question helpful.
1 answer
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answer 1
Thanks for your question!
We sincerely apologize for any inconvenience this presents and thank you for your continued interest in Samsung products.
However, this question is best answered by calling our support line as they can assist you in a timelier manner than through this forum. At your earliest convenience, please contact our Customer Care Center by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.
You can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.
Regarding your concern, please contact your service provider as this is a network dependent feature on your device.
If you need additional assistance or information, please just write us again on this forum or you can also try calling Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further!
You can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.
If you need additional assistance or information, please just write us again on this forum or you can also try calling Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further!
You can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.
Hi there, Thank you for your inquiry. It appears that your question is not within our support boundaries and would be better addressed by your service provider. Issues such as voicemail, texting, billing, minutes/data used, and SIM unlock requests are handled by your carrier.
For future inquiries, you may also contact us via Twitter or Facebook. Follow us on Twitter @galaxyssupport or @samsungsupport To find us on Facebook, please visit https://www.facebook.com/SamsungSupport Thanks and have a great day! Samsung Mobile Technical Support
If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.
My Exhibit stays in search mode even with a strong signal.
asked 1 year, 8 months ago
Username
peloecoco
on
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0out of0found this question helpful.
1 answer
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answer 1
Thanks for your question!
Regarding your concern, please contact your service provider as this is a network dependent feature on your device.
If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.
Please soft reset both bluetooth devices first meaning turning the phone off then remove the battery from it for about a minute then put it back in and turn on again. Then turn on both devices bluetooth connection.
To Turn on Bluetooth :
Press the Home Key Press the Menu Key Tap on Settings Tap on Wireless and Network Tap on Bluetooth settings Tap on Bluetooth to turn on the radio
Note: The Bluetooth radio, when turned on, will display as the icon is seen in the status bar. To disable the Bluetooth radio, tap Bluetooth once more.
To change Bluetooth visibility options :
Press the Home Key Press the Menu Key Tap on Settings Tap on Wireless and Network Tap on Bluetooth settings
Note: The Bluetooth radio must be turned on in order to scan for nearby device. If the icon is seen in the status bar, skip step 6.
Tap on Bluetooth to turn on the radio Tap on Discoverable
Note: To help increase security, the phone will have a 120 second time limit on discovery. If you are unable to establish connection within the time frame, simply tap Discoverable again to turn it on.
If pairing is unsuccessful, please delete or remove the previous bluetooth devices that have been paired on both handsets then pair it once again.
In order to remove a paired Bluetooth device, follow the steps below:
1. Press the Home Key 2. Press the Menu Key 3. Tap on Settings 4. Tap on Wireless and Network 5. Tap on Bluetooth settings
Note: The Bluetooth radio must be turned on. If the icon is seen in the status bar, skip step 6.
6. Tap on Bluetooth to turn on the radio 7. Tap and hold on the desire device 8. Tap Disconnect and unpair
Note: The device should be disconnected and the pair broken on the device.
If you need additional assistance, feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.
Thank you for your inquiry! We appreciate your patience. This is an issue that can best be resolved by reaching out to chat support at http://www.samsung.com/us/support/
We’re also available for support on Twitter & Facebook! twitter.com/GalaxySsupport (@galaxySsupport) twitter.com/SamsungSupport (@samsungsupport) Facebook: Facebook.com/SamsungSupport
We thank you for your patience and appreciate your continued interest in Samsung products!
When I click on settings/software update it IMMEDIATELY pops up a ""No firmware"...so fast that I can't believe it did any kind of online check. I see the Samsung KIES interface does not work with this phone. Is there another version or interface software that will let me update firmware when I need to? How would I find it ad do this?
asked 1 year, 8 months ago
Username
speyul
on
0points
1out of2found this question helpful.
1 answer
Answers
answer 1
Hi there,
Thank you for your inquiry! We appreciate your patience. This is an issue that can best be resolved by reaching out to chat support at http://www.samsung.com/us/support/
We’re also available for support on Twitter & Facebook! twitter.com/GalaxySsupport (@galaxySsupport) twitter.com/SamsungSupport (@samsungsupport) Facebook: Facebook.com/SamsungSupport
We thank you for your patience and appreciate your continued interest in Samsung products!
Thank you for your inquiry! We appreciate your patience. This is an issue that can best be resolved by reaching out to chat support at http://www.samsung.com/us/support/
We’re also available for support on Twitter & Facebook! twitter.com/GalaxySsupport (@galaxySsupport) twitter.com/SamsungSupport (@samsungsupport) Facebook: Facebook.com/SamsungSupport
We thank you for your patience and appreciate your continued interest in Samsung products!
How do I upload MP3 music on to my Samsung EXHIBIT?
asked 1 year, 8 months ago
Username
coldwaterweasel
on
0points
0out of0found this question helpful.
1 answer
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answer 1
Thank you for your inquiry.
Regarding your concern, there is no need to install any software on the computer for you to connect the handset with your PC. All you need to have is a memory card inside the handset and a data cable then set the phone to mass storage.
To connect the phone to the computer, please follow the steps below: Pull out and up the memory card slot cover Insert the formatted microSD card into the memory card slot Connect the USB data cable to both the handset and the USB port on the PC If Select USB Mode appears on the display press the clear key to return to the standby screen OR if the MTP Connect to the PC... appears on the display, press OK then with Yes highlighted press OK to disconnect from the PC From the standby screen, press OK for Menu Select Settings & Tools Select Tools Select USB Mass Storage From the PC, double click on the My Computer icon on the Windows desktop Double click on the newly created drive letter (which may appear as an icon or text, depending on your View settings) Double click on the folder to view the contents Copy and paste or drag n drop the files to/from the destination on the PC From the handset, press OK for Disconnect With Yes highlighted, press OK then remove the USB data cable from both the handset and PC
If you need additional assistance, feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.
How do I turn on the headphone jack on my exhibit?
The sound still works because the speaker and earpiece work fine and the headset works when I'm making call. The speaker also works when I'm playing media but the headset does not. I seemed to have turned it off. How do I turn it back on?
Tags: audio output
asked 1 year, 8 months ago
Username
Anonymous
salt lake city, Utah
on
0points
0out of0found this question helpful.
1 answer
Answers
answer 1
Hi there,
Thank you for your inquiry! We appreciate your patience. This is an issue that can best be resolved by reaching out to chat support at http://www.samsung.com/us/support/
We’re also available for support on Twitter & Facebook! twitter.com/GalaxySsupport (@galaxySsupport) twitter.com/SamsungSupport (@samsungsupport) Facebook: Facebook.com/SamsungSupport
We thank you for your patience and appreciate your continued interest in Samsung products!
Hey folks. First time posting, but I am in need of some help please. I am getting an error when trying to install an app from the Market that says insufficient memory but I have plenty of memory. I have researched the problem on the net and it would seem that I need to clear my dalvik-cache. Could someone please tell me how to do this on the Samsung Exhibit 4G? Thanks!
asked 1 year, 7 months ago
Username
TXDeadBear
on
0points
0out of0found this question helpful.
1 answer
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answer 1
Pertaining to your query, we do not support the use of 3rd party applications and services with any of our devices. For this reason, we do not have information compiled on possible resources. If you are having issues with the use of a specific 3rd party application or service, we recommend contacting the manufacturer of that application or service for compatibility and support assistance. We do appreciate hearing from our customers, as your comments are vital for us to continue improving our products, as well as our business.
If you need additional assistance, feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.
I recently purchased the SAM T759 Exhibit 4G, and I like it an awful lot. I have noticed it has 512mb of ram. I would like to double that to 1gig (1024 mb). How do I make that happen?
Thank you
asked 1 year, 7 months ago
Username
rgalinat007
on
0points
0out of0found this question helpful.
1 answer
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answer 1
Hi there,
Sorry, there isn't a configurable option to expand the RAM on the SPH-T759 Exhibit 4g. We apologize for an inconvenience that this may present.
For future inquiries, you may also contact us via Twitter or Facebook. Follow us on Twitter @galaxyssupport or @samsungsupport To find us on Facebook, please visit https://www.facebook.com/samsungsupport You may also reach us via live chat at the following link: http://goo.gl/ZALJm Thanks and have a great day! Samsung Mobile Technical Support
Hi! Thanks for your question. I suggest performing a soft reset. To perform a soft reset, please power off the device and pull/replace the battery after 2-3 minutes before powering back on.
If you need additional assistance, feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.
Does the samsung exhibit 4G have a notification light?
If it does have it, how do you turn it on?
Tags: help
asked 1 year, 6 months ago
Username
bryan6014
on
0points
0out of0found this question helpful.
1 answer
Answers
answer 1
Thanks for your question!
Regarding your concern, unfortunately, there is no configurable option to do this on your device.
If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.