Looking for Answers about samsung Samsung Highlight™ Touchscreen Cell Phone?

Hi there!

Thank you for your inquiry. We are unable to speculate when/if your Samsung SGH-T749 going to have an application that you can download due to the fact that this might lead to inaccurate information and confusion.

You can try to contact your service provider for other possible resolution with your concern.

We appreciate your continued interest in Samsung products.

Have a great day.

Hi mriget2it,

Thank you for your inquiry.

Are you having a phone lock or an application lock?

You may use the default pass code for the phone which is "00000000".

If this does not work, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

Thank you for your continued interest in Samsung products.

Hi timakas,

Thank you for your inquiry. We understand that you would like to know how to download music and listen to it on your phone, SGH-T749.

You may use the link provided below for the steps on how to download music to your phone using different methods.

Note: Please copy and paste the entire link on the search engine.

http://www.samsung.com/us/support/SupportOwnersFAQPopup.do?faq_id=FAQ00009036&fm_seq=9204

Do you have more questions regarding your Samsung Mobile Phone? For 24 hour information and assistance, we offer our new FAQ/ARS System - Automated Response System at http://www.samsung.com/support.

It's like having your very own personal Samsung Technician at your fingertips.

We appreciate your continued interest in Samsung products.

This is something that would be best addressed by your service provider. Please contact your service provider’s customer service department for additional information.

Thank you for your correspondence!

We sincerely apologize for any inconvenience this presents and thank you for your continued interest in Samsung products.

Please try to do a soft reset on the phone by powering it off and removing the battery then placing it back again to reboot the handset.

If this does not work, please just write us again on this forum or you can also try calling Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further!

You can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.

Chat Support: http://goo.gl/ZALJm

Thanks and have a great day!

Hi tony1300,

Thank you for your inquiry. We understand that you would like to know how to properly use Samsung PC Studio with your phone, SGH-T749.

Your phone is compatible with Samsung New PC Studio.

You may download it from our website, simply enter the model or portion of the model number or name into the product search field to take you to the software downloads available.

You may use the link provided below for steps on how to configure settings of USB for the connection with Samsung New PC Studio.

Note: Please copy and paste the entire link on the search engine.

http://www.samsung.com/us/support/SupportOwnersFAQPopup.do?faq_id=FAQ00041306&fm_seq=41474

You may use the link provided below for troubleshooting steps for connectivity concerns with Samsung New PC Studio.

Note: Please copy and paste the entire link on the search engine.

http://www.samsung.com/us/support/SupportOwnersFAQPopup.do?faq_id=FAQ00029025&fm_seq=29193

Do you have more questions regarding your Samsung Mobile Phone? For 24 hour information and assistance, we offer our new FAQ/ARS System - Automated Response System. It's like having your very own personal Samsung Technician at your fingertips.

We thank you for your understanding and appreciate your continued interest in Samsung products.

Hi frizoo!

you need to contact the service provider for further assistance in setting up the internet configuration on your phone.

NOTE: If your phone is locked, please contact the original service provider and ask for assistance on unlocking the phone so you can use it outside the U.S.

We appreciate your time writing us here at Samsung!

To sign into your E-mail account follow the steps below:

From the Home screen, Touch Menu
Touch Messaging
Touch E-mail
Touch an E-mail provider from the list
Enter your sign in information, using the keypad or QWERTY keyboard
Touch the check box to place a check mark next to the Keep me signed in/on or New email notifications options
Press Sign In/Sign On

For further assistance with the use of T-Mobile E-mail services please contact your service provider.

T Mobile customer care number 1-800-937-8997.

I just hope that this piece of advice will be helpful for you.

Thank you for your inquiry.

There are no configurable options available to add entries to a block or reject list on the SGH-T749 (Highlight) handset.

However, you may check this option with T Mobile if they have a program that would filter your call to block a certain number.

T Mobile customer care number 1-800-937-8997.

I just hope that this piece of advice will be helpful to you.

Hi there!

Thank you for your inquiry. Please do a soft reset on your phone by taking the battery out and put it back again. If the soft reset won’t work, we would be glad to give you further assistance in resolving your concern. Just call Samsung Support Hotline at your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

We appreciate your continued interest in Samsung products.

Hi ricecakes!

Thank you for your inquiry. Please do a soft reset on your phone by taking the battery out and put it back again. If the soft reset won’t work, we would be glad to give you further assistance in resolving your concern. Just call Samsung Support Hotline at your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

We thank you for your patronage of Samsung products.

No it does not support themes. You can add new wallpapers in mpeg format.

Hi finickychuck!

Thank you for your inquiry.

We can best assist you with your inquiry by calling the Samsung Customer Care at your earliest convenience through our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m to 6 pm. Saturday CST for further assistance in troubleshooting and questions related to possible repair.

We appreciate your time writing us here at Samsung!

Thank you for your inquiry.

Most issues may be resolved with minimal troubleshooting. Once troubleshooting has been done to the point of actual failure, we can setup a repair on the product, should it be determined the problem cannot be resolved over the phone. We can repair the phone, if it is still under warranty and has not been physically damaged.

If it is deemed, after troubleshooting, that the handset requires service/repair, our Repair Administrators will create a Return Material Authorization (RMA#) for the device. Provided there is no physical damage to the phone and the failure is not due to any type of liquid damage, the phone will be repaired under warranty.

If the phone has experienced damage or is out of warranty by date (it was purchased more than one year ago) the standard charge will likely apply for the repairs to your phone. Charges start at $65.00 and can increase, depending upon the nature and severity of the issue. We are only able to arrange payment for these repairs through credit card (Visa or MasterCard).

For troubleshooting and questions related to possible repairs we invite you to contact Samsung Customer Care at your earliest convenience through our toll free number 1-888-987-HELP (1-888-987-4357).

Thank you for choosing Samsung.
Sincerely,
Technical Support

Hi there!

Please visit this link for more info: http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view_us.jsp?SITE_ID=22&PG_ID=2&PROD_SUB_ID=557&PROD_ID=627&AT_ID=232746

Samsung Technical Support

Thank you for your inquiry. In order for you to switch it back to the original font size letters, please follow the steps below:

Go to messaging, inbox, open one message, press the up or down volume key to adjust the font size.

Sincerely,
Technical Support

Thank you for your inquiry.

The default passcode for the phone is 0000 or 00000000.

If the default passcodes did not work then we need to do a reset on the phone.

Regarding resetting your phone, it is best to call our Customer Support Center, as they can help you troubleshoot this issue in a more timely manner than we could through email correspondence.

Thank you for choosing Samsung.
Sincerely,
Technical Support

Thanks for your question!

Regarding your concern, there's no option to delete/remove the account that you've registered. However if you intend to change the existing account, you can just go to your account and click on Modify your account. Then you can see there options about configuring your existing account.

If you need additional assistance or information, please just write us again on this forum or you can also try calling Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further!

You can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.

Chat Support: http://goo.gl/ZALJm

Thanks and have a great day!

Greetings!
In order to use this option, the microSD memory card must first be formatted by the phone to create the necessary folders. For instructions on how to format a microSD memory card, please follow the steps below:
To format a microSD memory card follow the steps below:
1.Insert a microSD memory card into the memory card slot, located under the battery
2.From the standby screen, press on Menu
3.Press on Settings
4.Scroll down then press on Memory Settings
5.Press on Memory Card Details
6.Press on Format
7.Press on Yes to confirm formatting the microSD Memory Card

Please note that the minimum size limit for the microSD memory card is 32MB. This handset does support the use of a microSDHC 16GB capacity memory card. However, for optimal performance Samsung recommends using a card no larger than 2GB.
On the PC
1.Insert the microSD memory card into the memory card adaptor
2.Insert the memory card adaptor into the memory card reader
3.Connect the memory card reader to the PC’s USB port
4.Copy desired MP3 files from the PC hard drive
5.Paste the MP3 files into the microSD memory card's Sounds folder
6.Remove the microSD memory card from the memory card adaptor
On the Samsung phone
7.While in standby mode, insert the microSD memory card into the memory card slot, located under the battery
8.Press on Menu
9.Press on Applications
10.Press on Files
11.Press on the drop down arrow then press on Memory Card
12.Press on Sounds
13.Press on Manage
14.Press on either Move or Copy
15.Press each MP3 file to check their boxes or press on All to check all boxes
16.Press on either Move or Copy
17.Press on Phone
18.Press on the Sounds folder
19.Press on the Music folder
20.Press on Paste Here to Move or Copy the MP3 file(s) to the handset

It was a pleasure doing business with you.
Technical Support Team

Hi there,

Thank you for your inquiry! We appreciate your patience. This is an issue that can best be addressed by reaching out to your service provider.
We thank you for your patience and appreciate your continued interest in Samsung products!