Looking for Answers about samsung Samsung Highlight™ Touchscreen Cell Phone?

Hi there!

With regard to your concern, Samsung Highlight phone natively supports English language for operating system language.

However, you may check for available languages that you can set up on your phone by going to:

Menu>Settings>Phone settings >Language > Input language

Happy Holidays.

Hi ladibutterfli!

Thank you for your inquiry.

If you want to transfer media files to the phone from a computer or vice versa, it may be by mass storage or by downloading the New PC Studio Software to your computer. Please refer to the steps provided below for the configuration of your USB settings.

1. From Idle mode, press Menu ➔ Settings ➔ Personalize ➔ Phone settings ➔ USB mode and press the Select
soft key or .
2. Select one of the following USB modes:
• Samsung PC studio: sets PC Studio to launch as the default application when a USB connection is detected.
• Ask on connection: requires the phone to display a message which requires you to assign a default USB application.
• Mass storage: allows you to utilize the onboard storage capacity of the phone to store and upload files. This option allows your
computer to detect the phone as a removable storage drive.

Note: Please refer to the link below for the Samsung New PC Studio Software.
http://www.samsung.com/us/support/downloads/SGH-T479RNATMB

We appreciate your continued interest in Samsung products.
1. From Idle mode, press Menu ➔ Settings ➔ Personalize ➔ Phone settings ➔ USB mode and press the Select
soft key or .
2. Select one of the following USB modes:
• Samsung PC studio: sets PC Studio to launch as the default application when a USB connection is detected.
• Ask on connection: requires the phone to display a message which requires you to assign a default USB application.
• Mass storage: allows you to utilize the onboard storage capacity of the phone to store and upload files. This option allows your
computer to detect the phone as a removable storage drive.

Hi docladner,

Thank you for your correspondence.

Regarding your concern, what we can offer as passcode for the phone is either "0000" or "00000000". If these codes will not work, then you may call the Samsung Customer Support Center, as they can help you troubleshoot this issue in a more timely manner than we could through this forum.

At your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

However, if you intend to unlock the phone for a different network carrier, you may call your Service Provider and ask for an 8-digit subsidy code (Network Control Key) and the instructions on entering this on the phone.

We sincerely apologize for any inconvenience this presents.

We appreciate your continued interest in Samsung products.

Thank you for your inquiry. Do a soft reset on your phone by taking the battery out and put it back again. If the soft reset won’t work, we would be glad to give you further assistance in resolving your concern. Just call Samsung Support Hotline at your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

Have a great day.

Hi cmsirish,

Thank you for your inquiry. You can change the message alert tone on the SGH-T749 (Highlight) phone by editing the sound profiles. Please follow the steps below.

1. From Idle mode, touch Menu ➔ Settings ➔ Sound Profiles.
2. Touch the Normal profile.
3. Touch the Pull down menu and select Message.
4. Touch the Message alert type field, select one of the following and touch Save.
• Melody: the phone rings using the ring melody selected in the Message alert type menu.
• Vibration: the phone will vibrate but not play a melody.
• Vibration & melody: the phone vibrates and plays a melody simultaneously.
• Mute: the phone is silent and does not play a melody or vibrate.
5. Touch the Message alert tone field, touch to select a ringtone and touch Save.
6. Touch the Message alert repetition drop-down and select one of the following options:
• Once: repeats the message alert once.
• Periodic: repeats the message alert periodically.
7. Touch the Alert tone volume slide bar, then touch and drag the slider to the volume level you desire (range is 1-7), and touch Save.
8. Touch the Message alert vibration field, and select Vibration select Vibration 1 - 3, then touch Save.

We appreciate your continued interest in Samsung products.

If the phone is asking for a phone lock code as you turn it on, what we can offer as passcodes would be "0000" or"00000000". If these codes will not work, then you may call the Samsung Customer Support Center, as they can help you troubleshoot this issue in a more timely manner than we could through this forum.

At your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

Hi kenmcgee54,

Thank you for your inquiry.

Are you trying to delete downloaded or preloaded music files?

There will be no option to delete preloaded or default music files (ringtones) on the phone. However, if you want to delete mp3 files on the phone, you can do it by following the steps below:

To delete MP3 files, from the Music or Sounds folder, follow the steps below:

1.From the home screen, press on Menu
2. Press on Applications
3. Press on Files
4. Press on Sounds
5. Press on Music and/or Sounds
6. Press on Delete
7. Press on each MP3 file to check their box or press on All to check it and All other boxes
8. Press on Delete
9. Press on All to check it and All other boxes, if prompted, then press on Delete to confirm the deletion of MP3 files from the Music or Sounds folder

Again, we thank you for comments and appreciate your patience and understanding in this matter.

Hi there,

You may going to need Samsung New PC Studio software in order to download music on the phone, making sure also that you are using the genuine Samsung USB cable that came with the phone.
You may use this links to download the software and other option to download music on the phone.

http://www.samsung.com/us/support/supportDownloadCenter.do?prd_ia_cd=N0000005&prd_mdl_cd=SGH-T749ZAATMB&prd_mdl_name=SGH-T749

http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view.jsp?SITE_ID=22&PG_ID=557&PROD_SUB_ID=560&PROD_ID=1823&AT_ID=157658

Thank you,

Hi! Thank you for your inquiry! We appreciate your patience!

1.Download the PC Studio software from the Samsung website. The installation package includes the drivers that allow your computer to detect the Samsung Highlight.

2. Double-click on the file downloaded to your computer in the preceding step and follow the on-screen instructions to install the software.

3. Touch "Menu" at the bottom of the Samsung Highlight screen, then tap "Settings" and "Phone Settings."

4. Tap "USB Settings" and select either "Samsung PC Studio," "Ask On Connection" or "Mass Storage." When you select "Samsung PC Studio," the PC Studio software will open automatically when you connect the phone to your computer. Selecting "Mass Storage" will create a removable disc drive on your computer, permitting you to transfer files to and from the memory card in your phone. If you choose "Ask On Connection," a window will open prompting you to choose between opening PC Studio or treating your phone as a mass storage device.

5. Pull the charging port cover off of the charging port on the right side of the Samsung Highlight and plug the thin end of the phone's USB cable into the port.

6. Connect the other end of the USB cable, which is a standard USB connector, into a USB port on your computer. The computer will recognize the Samsung Highlight after several seconds.

If you need additional support, call Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further!

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungService (@samsungservice)
Facebook: Facebook.com/SamsungService
We thank you for your patience and appreciate your continued interest in Samsung products!

Hi mike16630!
Thank you for your inquiry

Please try to use the default pass code to unlock your phone. Default pass code is 0000 or 00000000. If the soft reset won’t work, we would be glad to give you further assistance in (issue). Just call Samsung Support Hotline at your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.
Thank you for your continued interest in Samsung products.

Hi kenm725!

Thank you for your correspondence. There is no configurable option on the phone to uninstall and reinstall the weather widget. You may try to perform a soft reset on the phone by turning OFF the phone, taking out the battery for at least 10-15 sec, put the battery back in, turn it ON and evaluate it. If it’s still not working, you may call your service provider which is T-Mobile at their Customer Care toll free number at 1-800-937-8997 and with them for the data services settings.

We sincerely apologize for any inconvenience this presents.

Hi joshhuhn!

Thank you for your correspondence. You may try performing a soft reset on the phone by taking out the battery for at least 10-15 seconds and then put the battery back in and evaluate it. If it's still not working and still doing the same thing, you may call the Samsung Customer Support Center, as they can help you troubleshoot this issue in a more timely manner than we could through this forum.

At your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

We sincerely apologize for any inconvenience this presents and we hope for your continued interest in Samsung products.

Hi there,

Thank you for your inquiry! We appreciate your patience. This is an issue that can best be addressed by reaching out to your service provider.

We thank you for your patience and appreciate your continued interest in Samsung products!

Hello and thanks for reaching out! I suggest trying a soft reset:

1. Remove the battery
2. Wait 2 minutes
3. Replace battery
4. Reboot phone

For additional assistance, reach out to our customer support at 1.888.987.4357 or follow us on twitter at twitter.com/galaxyssupport (@galaxyssupport) and twitter.com/samsungservice (@samsungservice).

Thank you and have a great day!

Hi there,

Thank you for your inquiry! We appreciate your patience.
This is an issue that can best be resolved by reaching out to chat support at http://www.samsung.com/us/support/
or by calling Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungService (@samsungservice)
Facebook: Facebook.com/SamsungService

We thank you for your patience and appreciate your continued interest in Samsung products!

Hi there,

Thank you for your inquiry! We appreciate your patience.
This is an issue that can best be resolved by reaching out to chat support at http://www.samsung.com/us/support/
or by calling Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungService (@samsungservice)
Facebook: Facebook.com/SamsungService

We thank you for your patience and appreciate your continued interest in Samsung products!

Hi there,

Are you referring to the PIN code of the SIM card inserted on the phone?

Please call your service provider regarding the issue of resetting the PIN code for your SIM card.

If this is in regards to the passcode to access the device, the default phone lock code of your phone is "0000" or "00000000". If the default phone lock code did not work then we can do a reset on the phone. If a factory reset is necessary, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

For future inquiries, you may also contact us via Twitter or Facebook.
Follow us on Twitter @galaxyssupport or @samsungservice
To find us on Facebook, please visit https://www.facebook.com/SamsungService
Thank you for your continued interest in Samsung products.
Samsung Mobile Technical Support

Hi there,

Thank you for your inquiry.

There are no configurable options available to add entries to a block or reject list on the SGH-T749 (Highlight) handset.

However, you may call your service provider for Call Barring service and have it activated on your phone.

We appreciate your time writing uss here at Samsung!

Thanks for your question!

Regarding your concern, we can offer as passcode for the phone either "0000" or "00000000". If these codes will not work, then you may call the Samsung Customer Support Center, as they can help you troubleshoot this issue in a more timely manner than we could through this forum.

If you need additional assistance or information, please just write us again on this forum or you can also try calling Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further!

Or feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.

We do appreciate hearing from our customers, as your comments are vital for us to continue improving our products, as well as our business.

Thanks and have a great day!

Hi there,

Thank you for your inquiry! We appreciate your patience.

Please copy + paste the following link in to your browser for more information: http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view.jsp?SITE_ID=22&PG_ID=557&PROD_SUB_ID=558&PROD_ID=939&AT_ID=96627

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungSupport (@samsungsupport)
Facebook: Facebook.com/SamsungSupport

We thank you for your patience and appreciate your continued interest in Samsung products!