Looking for Answers about samsung Samsung Highlight™ Touchscreen Cell Phone?

Thank you for your inquiry. What we can offer as passcodes would be “0000” or “00000000”. If these codes will not work, then call the Samsung Customer Support Center at our toll free number 1-888-987-4357, from 7:00 a.m. to 9:00 p.m. Monday to Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

Thank you for your continued interest in Samsung products.

Hi!

Here's a link for options on transfering pictures and videos from your phone and your computer:

http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view.jsp?SITE_ID=22&PG_ID=557&PROD_SUB_ID=560&PROD_ID=1823&AT_ID=157634

Thanks for writing!

Hi scain78,

Thank you for your inquiry.

The SGH-T749 (Highlight) phone features five different methods to transfer pictures/videos between the handset and computer. Kindly check the link below for more information about the different methods of transferring files.

http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view.jsp?SITE_ID=22&PG_ID=557&PROD_SUB_ID=560&PROD_ID=1823&AT_ID=157634

Thank you for your continued interest in Samsung products.

Regarding your concern, what we can offer as passcode for the phone is either "0000" or "00000000". If these codes will not work, then you may call the Samsung Customer Support Center, as they can help you troubleshoot this issue in a more timely manner than we could through this forum.

At your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

However, if you intend to unlock the phone for a different network carrier, you may call your Service Provider and ask for an 8-digit subsidy code (Network Control Key) and the instructions on entering this on the phone.

Hi LDLD!

Thank you for your inquiry.

Are you referring transferring videos from your computer to your Samsung Highlight™ Touchscreen Cell Phone (SGH-T749)?

For you to connect the SGH-T479 handset to the computer, it would require you to have the USB data cable and the driver for the handset, which is the Samsung New PC Studio.

For you to download the Samsung New PC Studio on your computer:
1. Deactivate the antivirus and firewall on your computer.
2. Open the web browser and then log on to this link:

http://www.samsung.com/us/support/supportDownloadCenter.do?prd_ia_cd=N0000005&prd_mdl_cd=SGH-T749ZAATMB&prd_mdl_name=SGH-T749

3. Click on the software tab and then download the compatible driver for the type of OS on your computer.
4. Save the driver on your desktop.
5. Once download is complete, double click on the EXE file and click on Run.
6. Follow the procedure to install it.

For you to connect the phone to your computer and transfer video, please follow the procedures on this link below.

http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view.jsp?SITE_ID=22&PG_ID=557&PROD_SUB_ID=560&PROD_ID=1823&AT_ID=157634

Should you desire additional assistance connecting the phone to the computer, we invite you to call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

We thank you for your continued interest in Samsung products and look forward to your reply.

Hi there
Thank you for your inquiry.

Did you dropped the phone?
Has it been exposed to liquid?

Do a soft reset on your phone. If the soft reset won’t work,try a different battery or charger. We would be glad to give you further assistance in (issue). Just call Samsung Support Hotline at your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.
Thank you for your continued interest in Samsung products.

Hi there!

Thank you for your correspondence.

Please call your service provider for further assistance in configuring the message center settings on the phone.

We thank you for your patronage of Samsung products.

Hi depone!

Thank you for your inquiry. As of the moment, we don't have an extended battery as listed for all accessories compatible with your Samsung Highlight (SGH-A749). And we do not have information concerning when or if additional accessories may be released for this SGH-A749 phone.

We apologize for any inconvenience this presents.

Hi jdanhder,

Thank you for your inquiry.

The SGH-T749 (Highlight) handset uses a predictive text dictionary called T9. The T9 dictionary contains thousands of words, including proper names. If, however, T9 doesn't understand the word being entered, it can be added to T9's dictionary so that it will recognize the word the next time it is entered. Once a word has been added, there are no options for deletion.

We thank you for your patronage of Samsung products.

Hi keriyogi!

Thank you for your inquiry. You may going to need Samsung New PC Studio software installed on your computer in order to transfer contact to the computer, making sure also that you are using the genuine Samsung USB cable that came with the phone. You may use the link below to download the software and the USB driver for the phone and then follow the steps that will provide on the software.

http://www.samsung.com/us/support/supportDownloadCenter.do?prd_ia_cd=N0000005&prd_mdl_cd=SGH-T749ZAATMB&prd_mdl_name=SGH-T749

Thank you for your continued interest in Samsung products.

Hi bigdaddydamonc!

Thank you for your correspondence. There is no option on the phone to use the Nicknames as the conatact idntifier. However, you can put the nickname of the contact instead their real name on the first name list so that you can use nicknames as the contact identifier.

We sincerely apologize for any inconvenience this presents and thank you for your continued interest in Samsung products.

Hi there!

Thank you for your correspondence.

This issue is one that is best helped through calling our Customer Support Center, as they can help you troubleshoot this issue in a more timely manner.

At your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

Thank you for your continued interest in Samsung products.

Hi!

Default ringtones are usually assending when it rings to prevent acoustic shock.

Is that a downloaded ringtone?

We need more information. Please send us another question.

Happy Holidays!

You have to include the area code to the contacts on phonebook inorder to recognize or show the name of incoming calls.

Hi snobrd720!

Thank you for your inquiry. While we would like to assist you in your request, this is something that would be best addressed by your service provider. Please contact your service provider’s customer service department for additional information.

We appreciate your continued interest in Samsung products.

Hi wtuczwtugt!

Thank you for your correspondence. We have information on 3rd party software. However, you may contact your service provider and check with them if they can provide you an application for uploading pictures to facebook.

We sincerely apologize for any inconvenience this presents and thank you for your continued interest in Samsung products.

Hi dorisbenson!

Thank you for your inquiry.

There are no configurable options available to add entries to a block or reject list on the SGH-T749 (Highlight) handset.

However, you may call your service provider for Call Barring service and have it activated on your phone.

We appreciate your time writing uss here at Samsung!

Hello there.

The music player supports the following audio file types: MP3, M4A, WMA, MP4, 3GP, MIDI and AMR.

To configure the handset'sUSB setting follow the stepsbelow:

-From the standby screen,tap Menu
With your finger press and hold swiping right of left to access Main Menu 3
-Press Settings
-Press Connectivity
-Press Select USB Mode
-Press the desired USB Setting from the following:
*Mass Storage
-Press Save to keep the USB Mode setting

First option that you can use is via Mass Storage.

To transfer MP3 files, using the Mass Storage option, follow the steps below:

-Plug the USB cable into both the handset & the PC
-If the Select USB Mode box appears on the phone display, select Mass Storage
-A new Removable Disk box will appear on the PC's monitor, prompting "What do you want Windows to do?"
-Double click on "Open folder to view files using Windows Explorer" or manually open it
-Navigate to the location of the MP3 file(s) then copy them to the Windows clipboard
-Paste the MP3 file(s) into the memory card's Sounds folder

Second option is via New Samsung PC Studio.

Important: The Bluetooth feature must first be disabled before initiating a USB connection with the handset. Prior to connecting the USB cable to the handset, install the latest version of the Samsung PC Studio application. This application installs the necessary USB drivers onto your PC. For a free download of PC Studio, go to:

http://www.samsung.com/us/support/supportDownloadCenter.do?prd_ia_cd=N0000000&prd_mdl_cd=SGH-T749ZAATMB&prd_mdl_name=SGH-T749

Note: Set up again your USB settings into Samsung PC Studio.

To transfer MP3 files, using the New Samsung PC Studio & a USB cable, to a PC follow the steps below:

-From the standby screen, insure that the USB mode setting is set to either PC Studio or Ask on Connection
-Connect the USB cable to both the phone's Power/Accessory Interface connector & the PC's USB slot
-If prompted, Select the PC Studio USB setting
-The New Samsung PC Studio program will automatically appear on the PC
-Click on the SGH-T749 icon, located in the upper right corner, to open a box showing the handset's internal memory
-Double click on the Audio folder then double click on the Music folder
-Click on the My Computer icon , located in the upper left corner, to open a box showing the PC's internal memory
-Navigate to the PC's MP3 file location, or desired destination
-Drag and Drop or Copy (or Cut) and Paste the MP3 files between the My Computer box and the T749 box or vice versa
-After the successful transfer of the MP3 file(s), click on OK in the Device Explorer or My Computer box
-Now it is safe to disconnect the USB data cable from both the handset & PC

Hints & Tips:

Make sure the USB data cable is compatible with your phone model.

Remember to select file formats and file sizes supported by the phone when uploading files to the phone from the PC.

Have a great day.

Hi chino6608!
Thank you for your inquiry.

Are you using a Samsung genuine USB data cable?
Have you tried using a different USB port?

This issue is one that is best helped through calling our Customer Support Center, as they can help you troubleshoot this issue in a more timely manner than we could through email correspondence.
At your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

We appreciate your continued interest in Samsung products.

Hi there!

Thank you for your inquiry.

However, we did not receive enough information regarding the issue for which you have requested assistance. Please send us your forum inquiry with additional information regarding the issue about which you are inquiring, so that we may better assist you.

Happy Holidays.