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Customer Questions & Answers for
samsung SGH-T679

Customer Questions & Answers:
247 Questions
 | 
256 Answers

Questions & Answers for samsung SGH-T679

Question

Volume Control Issues

I recently connected my Samsung Exhibit II to a Radio via 3.5mm cable to Aux in on the radio but when I turn the volume up on the phone to 15 it keeps saying a warning about listening to music at high volume could damage my ears and then after like 30 seconds it either stops playing until i go back and press play again or it just automatically turns the volume down to 10. Is there a way to change this auto safety feature? I understand theres a reason for it but when connected to a external device it is not even loud at the loudest my clock radio goes
asked 2 years, 2 months ago
u2vipergirl
on SGH-T679
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi there,

Thank you for your inquiry! We appreciate your patience.
This is an issue that can best be resolved by reaching out to chat support at http://www.samsung.com/us/support/

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungSupport (@samsungsupport)
Facebook: Facebook.com/SamsungSupport

We thank you for your patience and appreciate your continued interest in Samsung products!
answered 2 years, 2 months ago
Samsung10
-2points
0out of 2found this answer helpful.
Question

Tether SGH-T679 with Windows 7 (64 bit)?

I have been able to tether the SGH-T679 phone with the USB cable to my laptop with Windowns XP to access the Internet, but my laptop with Windows 7 (64 bit) cannot install the phone. Is there a fix or driver available so that my Windows 7 can recognize the phone?
asked 2 years, 2 months ago
mswindeck
Peoria, AZ
on SGH-T679
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi there,

Thank you for your inquiry! We appreciate your patience.
This is an issue that can best be resolved by reaching out to chat support at http://www.samsung.com/us/support/

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungSupport (@samsungsupport)
Facebook: Facebook.com/SamsungSupport

We thank you for your patience and appreciate your continued interest in Samsung products!
answered 2 years, 2 months ago
Samsung10
0points
0out of 0found this answer helpful.
Question

how can i get software for arabic language support

asked 2 years, 2 months ago
Anonymous
on SGH-T679
+1point
1out of 1found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi, We recommend downloading a 3rd party application from the Android Market that can perform this function.
answered 2 years, 2 months ago
Samsung10
-3points
0out of 3found this answer helpful.
Question

How do I do a voice command to dial the phone?

cannot find this feature on the phone
asked 2 years, 2 months ago
pc44
Honolulu, Hawaii, USA
on SGH-T679
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Thanks for your question!

Regarding your concern, unfortunately, there is no configurable option to do this on your device.

If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support:
http://goo.gl/ZALJm

Thanks and have a great day!
answered 2 years, 2 months ago
SamsungSupport9
0points
0out of 0found this answer helpful.
Question

I have a pc with vista and wanted to connect my T679, where can I find the software for this??Help

I connected but its not downloading automatically.. help
asked 2 years, 2 months ago
sbasy
on SGH-T679
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Thanks for your question!

Regarding your concern, please refer to the link below for steps and more info.

http://www.samsung.com/us/support/supportOwnersHowToGuidePopup.do?howto_guide_seq=5882

If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support:
http://goo.gl/ZALJm

Thanks and have a great day!
answered 2 years, 2 months ago
SamsungSupport9
0points
0out of 0found this answer helpful.
Question

why is my phone seem to run slow ?

asked 2 years, 2 months ago
drbob56
on SGH-T679
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Thank you for your question!

Please try to do a soft reset on the phone by powering it off and removing the battery then placing it back again after a few minutes to reboot the handset.

If this does not work, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support:
http://goo.gl/ZALJm

Thanks and have a great day!
answered 2 years, 2 months ago
SamsungSupport9
0points
0out of 0found this answer helpful.
Question

WHY ARENT ALL OF MY EMAIL CONTACTS FROM MY HOTMAIL ON MY ACCOUNT WHEN ACCESSED ON THE PHONE?

All of my email contacts are not on my email contact list when i access my hotmail email from the phone.
asked 2 years, 2 months ago
rospetals
on SGH-T679
-1point
0out of 1found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi there,

Thank you for your inquiry! We appreciate your patience.
This is an issue that can best be resolved by reaching out to chat support at http://www.samsung.com/us/support/

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungSupport (@samsungsupport)
Facebook: Facebook.com/SamsungSupport

We thank you for your patience and appreciate your continued interest in Samsung products!
answered 2 years, 2 months ago
Samsung10
0points
0out of 0found this answer helpful.
Question

why don't the phone come with instructions?

asked 2 years, 2 months ago
lilsexy1
eastpoint ga.
on SGH-T679
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Thanks for your question!

Regarding your concern, please refer to the link below for steps and more info.

http://downloadcenter.samsung.com/content/UM/201111/20111103060437162/T679_English_User_Guide.pdf

If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support:
http://goo.gl/ZALJm

Thanks and have a great day!
answered 2 years, 2 months ago
SamsungSupport9
0points
0out of 0found this answer helpful.
Question

where can i go for help setting up email from outlook?

i have samsung exhibit ii 4g. it is not downloading any emails.
asked 2 years, 2 months ago
amgallo
phoenix
on SGH-T679
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi there,

Thank you for your inquiry! We appreciate your patience.
This is an issue that can best be resolved by reaching out to chat support at http://www.samsung.com/us/support/

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungSupport (@samsungsupport)
Facebook: Facebook.com/SamsungSupport

We thank you for your patience and appreciate your continued interest in Samsung products!
answered 2 years, 2 months ago
Samsung10
0points
0out of 0found this answer helpful.
Question

My Exhibit 2 will not use my external sd card, only the internal usb storage.

My wife and I both bought this phone and a sd card. The device recognizes the sd card, but when I tell any apps/settings to move anything to sd it will just move it to internal usb storage instead. How can I use my external memory as the default for anything dealing with sd memory? My internal usb storage is full now and I can't take any photos or download any music until I get this problem resolved.
asked 2 years, 2 months ago
cavably
on SGH-T679
-1point
0out of 1found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi there,

Thank you for your inquiry! We appreciate your patience.
This is an issue that can best be resolved by reaching out to chat support at http://www.samsung.com/us/support/
or by calling Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungSupport (@samsungsupport)
Facebook: Facebook.com/SamsungSupport

We thank you for your patience and appreciate your continued interest in Samsung products!
answered 2 years, 2 months ago
SamsungSupport13
SamsungSupport13
-1point
0out of 1found this answer helpful.
Question

how to factory reset locked phone

i have tried holding down volume button and power
asked 2 years, 2 months ago
tfussell883
on SGH-T679
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Thanks for your question!

Regarding your concern, please refer to the link below for steps and more info.

http://www.samsung.com/us/support/SupportOwnersFAQPopup.do?faq_id=FAQ00044467&fm_seq=45066

If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support:
http://goo.gl/ZALJm

Thanks and have a great day!
answered 2 years, 2 months ago
SamsungSupport9
0points
0out of 0found this answer helpful.
Question

Does the phone have a place to hang cell phone charms?

asked 2 years, 2 months ago
MSSpencer
on SGH-T679
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Thanks for your question!

Regarding your concern, please contact your service provider as this is a network dependent feature on your device.

If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support:
http://goo.gl/ZALJm

Thanks and have a great day!
answered 2 years, 2 months ago
SamsungSupport9
0points
0out of 0found this answer helpful.
Question

Does my phone allow voice commands?

Is there a certain bluetooth headset needed for use with my phone?
asked 2 years, 2 months ago
crossman510
Owensboro, KY
on SGH-T679
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Thanks for your question!

Regarding your concern, unfortunately, there is no configurable option to do this on your device.

If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support:
http://goo.gl/ZALJm

Thanks and have a great day!
answered 2 years, 2 months ago
SamsungSupport9
0points
0out of 0found this answer helpful.
Question

How do I copy and save a picture from a text message into my photo gallery?

asked 2 years, 2 months ago
Kshanks
Lawrence KS
on SGH-T679
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Long press the message with the photo, choose Attached items, select the photo and press save
answered 2 years, 2 months ago
makadue
-1point
0out of 1found this answer helpful.
Question

how do i transfer music and photos to pc

asked 2 years, 2 months ago
msndevi
san diego
on SGH-T679
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Thanks for your question!

Regarding your concern, please refer to the link below for steps and more info.

http://www.samsung.com/us/support/SupportOwnersFAQPopup.do?faq_id=FAQ00044532&fm_seq=45131

If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support:
http://goo.gl/ZALJm

Thanks and have a great day!
answered 2 years, 2 months ago
SamsungSupport9
-1point
0out of 1found this answer helpful.
Question

Why won't my samsung exhibit II download mms messages?

It won't let me send pictures or download them.
asked 2 years, 2 months ago
Jordan555
Woodward
on SGH-T679
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Thanks for your question!

Regarding your concern, please contact your service provider as this is a network dependent feature on your device.

If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support:
http://goo.gl/ZALJm

Thanks and have a great day!
answered 2 years, 2 months ago
SamsungSupport9
0points
0out of 0found this answer helpful.
Question

Beep when fully charged

When the Exhibit II reaches full charge it beeps twice. Is there any way to prevent this? I usually charge it overnight on a table right next to my bed and don't want it to wake me up.
asked 2 years, 2 months ago
JackFlash42
St Petersburg, FL, USA
on SGH-T679
+2points
2out of 2found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Thanks for your question!

Regarding your concern, unfortunately, there is no configurable option to do this on your device.

If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support:
http://goo.gl/ZALJm

Thanks and have a great day!
answered 2 years, 2 months ago
SamsungSupport9
-1point
0out of 1found this answer helpful.
Question

How to activate phone warranty.

I have registered my SGT-T679 but I do not know how to activate the warranty. Please assist me.
asked 2 years, 2 months ago
Jyyer
on SGH-T679
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi there,

Thank you for your inquiry! We appreciate your patience.
Unfortunately, this is an issue that can best be resolved by reaching out to chat support at http://www.samsung.com/us/support/ or by calling 1-888-987-4357.

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungSupport (@samsungsupport)
Facebook: Facebook.com/SamsungSupport

We thank you for your patience and appreciate your continued interest in Samsung products!
answered 2 years, 2 months ago
SamsungSupport9
0points
0out of 0found this answer helpful.
Question

How Do you connect the phone to a computer using the usb cable?

When I connected my phone using a usb cable my computer said "speak to the manufacture on how to install device"
asked 2 years, 2 months ago
usb26
on SGH-T679
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Thanks for your question!

Regarding your concern, please refer to the link below for steps and more info.

http://www.samsung.com/us/support/supportOwnersHowToGuidePopup.do?howto_guide_seq=5882

If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support:
http://goo.gl/ZALJm

Thanks and have a great day!
answered 2 years, 2 months ago
SamsungSupport9
0points
0out of 0found this answer helpful.
Question

Problem with Media Hub

How do you delete Media Hub? I will not use any service that charges money. And if I change my mind, I'm sure I can download it.

It keeps collecting data and will not stay off. Hate that stuff.

It has permissions that I do not agree to!!!

Making it hard to delete is not user friendly!
asked 2 years, 1 month ago
Paul42
on SGH-T679
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Thanks for your question!

Regarding your concern, unfortunately, there is no configurable option to delete preinstalled apps on your device. Please see here for more info:

http://www.samsung.com/us/support/supportOwnersHowToGuidePopup.do?howto_guide_seq=5881

If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support:
http://goo.gl/ZALJm

Thanks and have a great day!
answered 2 years, 1 month ago
SamsungSupport9
0points
0out of 0found this answer helpful.
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