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SGH-T679

Customer questions and answers for
SGH-T679

Customer questions and answers:
240 Questions
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249 Answers

Customer questions and answers for samsung SGH-T679

Question

I can hear people talking when I make a call but they can't hear me. Why?

Tags: technical issue
asked 1 year, 5 months ago
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Anonymous
Midway, TN
on SGH-T679
0points
0out of 0found this question helpful.
1 answer
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answer 1
Hi! Thanks for your question. I suggest performing a soft reset. To perform a soft reset, please power off the device and pull/replace the battery after 2-3 minutes before powering back on.

If you need additional assistance, feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.

Thanks and have a great day!
answered 1 year, 5 months ago
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SamsungSupport13
SamsungSupport13
0points
0out of 0found this answer helpful.
Question

How do I send a text message from my Samsung Exhibit II cellphone

asked 1 year, 4 months ago
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cjwind
Gainesville FL
on SGH-T679
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi there,
Thank you for your inquiry. It appears that your question is not within our support boundaries and would be better addressed by your service provider. Any network related issues such as voicemail, texting, billing, minutes/data used, and SIM unlock requests are handled by your carrier.

For future inquiries, you may also contact us via Twitter or Facebook.
Follow us on Twitter @galaxyssupport or @samsungsupport
To find us on Facebook, please visit https://www.facebook.com/samsungsupport
You may also reach us via live chat at the following link: http://goo.gl/ZALJm
Thanks and have a great day!
Samsung Mobile Technical Support
answered 1 year, 4 months ago
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SamsungSupport11
Austin, Texas
0points
0out of 0found this answer helpful.
Question

does the exhibit 2 stream music using a2dp bluetooth?

asked 1 year, 4 months ago
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drcruz
roseville,ca
on SGH-T679
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thanks for your question!

Regarding your concern, please refer to the link below for steps.

http://www.samsung.com/us/support/SupportOwnersFAQPopup.do?faq_id=FAQ00044500&fm_seq=45099

If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support:
http://goo.gl/ZALJm

Thanks and have a great day!
answered 1 year, 4 months ago
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Username 
SamsungSupport9
0points
0out of 0found this answer helpful.
Question

I can't connect my exhibit 2 to my laptop with the cable XP system on labtop)?

I can't connect my exhibit 2 to my laptop with the cable XP system on labtop)?
Tags: urgent, necessary
asked 1 year, 4 months ago
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Samerfarjo
Houston TX
on SGH-T679
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thanks for your question!

Regarding your concern, please refer to the link below for steps.

http://www.samsung.com/us/support/SupportOwnersFAQPopup.do?faq_id=FAQ00044532&fm_seq=45131

If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support:
http://goo.gl/ZALJm

Thanks and have a great day!
answered 1 year, 4 months ago
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Username 
SamsungSupport9
0points
0out of 0found this answer helpful.
Question

How do you delete wallpapers and pictures from my phone.

asked 1 year, 4 months ago
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karen20131
on SGH-T679
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thanks for your question!

Regarding your concern, please refer to the link below for steps.

http://www.samsung.com/us/support/SupportOwnersFAQPopup.do?faq_id=FAQ00044467&fm_seq=45066

If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support:
http://goo.gl/ZALJm

Thanks and have a great day!
answered 1 year, 4 months ago
Customer Avatar
Username 
SamsungSupport9
0points
0out of 0found this answer helpful.
Question

I connect the phone to my PC with the USB cable. Computer has no driver for the phone

First I get a message: New Hardware. Then windows is looking for a driver but it can't find it. Where can I find a USB driver for the Android phone?
Tags: driver
asked 1 year, 4 months ago
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DaniLivni
North Andover, Ma
on SGH-T679
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
You might have to check in your settings, wireless and network. USB might be in there. It is on my Exhibit 2. In there you can turn your phone into a mass storage device. Then connect to computer via usb cable. In your computer it should show up like a flash drive.
answered 1 year, 4 months ago
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Anonymous
-1point
0out of 1found this answer helpful.
Question

How do I download video to computer?

asked 1 year, 4 months ago
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rmccoy41179
Greer, SC
on SGH-T679
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thanks for your question!

Regarding your concern, please refer to the link below for steps.

http://www.samsung.com/us/support/supportOwnersHowToGuidePopup.do?howto_guide_seq=5882

If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support:
http://goo.gl/ZALJm

Thanks and have a great day!
answered 1 year, 4 months ago
Customer Avatar
Username 
SamsungSupport9
0points
0out of 0found this answer helpful.
Question

how do i upload pics from phone to pc?

asked 1 year, 4 months ago
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Username 
scraptrooper
on SGH-T679
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thanks for your question!

Regarding your concern, please refer to the link below for steps and more info.

http://www.samsung.com/us/support/supportOwnersHowToGuidePopup.do?howto_guide_seq=5882

If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support:
http://goo.gl/ZALJm

Thanks and have a great day!
answered 1 year, 3 months ago
Customer Avatar
Username 
SamsungSupport9
0points
0out of 0found this answer helpful.
Question

outgoing message

Is it possible to record a personal outgoing message for the cellphone?
Tags: record message
asked 1 year, 4 months ago
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jll4621
35071
on SGH-T679
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thanks for your question!

Regarding your concern, unfortunately, there is no configurable option to do this on your device.

If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support:
http://goo.gl/ZALJm

Thanks and have a great day!
answered 1 year, 3 months ago
Customer Avatar
Username 
SamsungSupport9
0points
0out of 0found this answer helpful.
Question

When Sending a picture message, how do i send a regular picture?

It always ends up to be a slideshow, instead of just the one picture!
asked 1 year, 4 months ago
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Username 
Bridgett30
Newark, Ca
on SGH-T679
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi there,

Thank you for your inquiry! We appreciate your patience.
Unfortunately, this is an issue that can best be resolved by reaching out to chat support at http://www.samsung.com/us/support/ or by calling 1-888-987-4357.

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungSupport (@samsungsupport)
Facebook: Facebook.com/SamsungSupport

We thank you for your patience and appreciate your continued interest in Samsung products!
answered 1 year, 3 months ago
Customer Avatar
Username 
SamsungSupport9
0points
0out of 0found this answer helpful.
Question

I have lost the back cover of my Samsung Exhibit II (The part which holds in the battery). Where can I find a replacement for this?

Tags: replacement, parts, back cover
asked 1 year, 4 months ago
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Username 
Anonymous
on SGH-T679
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi there,

Thank you for your inquiry! We appreciate your patience.
Unfortunately, this is an issue that can best be resolved by reaching out to chat support at http://www.samsung.com/us/support/ or by calling 1-888-987-4357.

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungSupport (@samsungsupport)
Facebook: Facebook.com/SamsungSupport

We thank you for your patience and appreciate your continued interest in Samsung products!
answered 1 year, 3 months ago
Customer Avatar
Username 
SamsungSupport9
0points
0out of 0found this answer helpful.
Question

When sending or receiving a picture it is a video, how do I make it only a photo?

asked 1 year, 4 months ago
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Username 
jbkmsp
on SGH-T679
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thanks for your question!

Regarding your concern, unfortunately, there is no configurable option to do this on your device.

If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support:
http://goo.gl/ZALJm

Thanks and have a great day!
answered 1 year, 3 months ago
Customer Avatar
Username 
SamsungSupport9
0points
0out of 0found this answer helpful.
Question

Will there be any updates to fix the texting limit?

You cant send a 2 page message without the message failing to send. Is there going to be an update to fix this problem?
asked 1 year, 4 months ago
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Username 
Jessica51762
on SGH-T679
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi and thanks for reaching out!

Sorry but I cannot speculate on unreleased products or updates at this time.

If you need additional assistance, feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.

Thanks and have a great day!
answered 1 year, 3 months ago
Customer Avatar
Username 
SamsungSupport13
SamsungSupport13
-2points
0out of 2found this answer helpful.
Question

how to get drivers for your pc and install them?

asked 1 year, 3 months ago
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Username 
ShakkTheMac
Houston
on SGH-T679
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thanks for your question!

Regarding your concern, please refer to the link below for steps and more info.

http://www.samsung.com/us/support/supportOwnersHowToGuidePopup.do?howto_guide_seq=5882

If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support:
http://goo.gl/ZALJm

Thanks and have a great day!
answered 1 year, 3 months ago
Customer Avatar
Username 
SamsungSupport9
-1point
0out of 1found this answer helpful.
Question

How to fix incorrect time on the phone?

My phone's time is incorrect most of the time, sometimes can be behind acutal time more 45 mins. I use Automatic mode to get the time from network. When restart the phone, the time is correct. But after the screen turned off it and then turned on, the time is incorrect, and always slower than the actual time.
Tags: date and time
asked 1 year, 3 months ago
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Username 
sliumn
Minnestoa
on SGH-T679
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi there,

Thank you for your inquiry! We appreciate your patience.
This is an issue that can best be resolved by reaching out to chat support at http://www.samsung.com/us/support/

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungSupport (@samsungsupport)
Facebook: Facebook.com/SamsungSupport

We thank you for your patience and appreciate your continued interest in Samsung products!
answered 1 year, 3 months ago
Customer Avatar
Username 
Samsung10
-1point
0out of 1found this answer helpful.
Question

why don't the phone come with instructions?

asked 1 year, 3 months ago
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Username 
lilsexy1
eastpoint ga.
on SGH-T679
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thanks for your question!

Regarding your concern, please refer to the link below for steps and more info.

http://downloadcenter.samsung.com/content/UM/201111/20111103060437162/T679_English_User_Guide.pdf

If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support:
http://goo.gl/ZALJm

Thanks and have a great day!
answered 1 year, 3 months ago
Customer Avatar
Username 
SamsungSupport9
0points
0out of 0found this answer helpful.
Question

Does my phone allow voice commands?

Is there a certain bluetooth headset needed for use with my phone?
asked 1 year, 3 months ago
Customer Avatar
Username 
crossman510
Owensboro, KY
on SGH-T679
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thanks for your question!

Regarding your concern, unfortunately, there is no configurable option to do this on your device.

If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support:
http://goo.gl/ZALJm

Thanks and have a great day!
answered 1 year, 3 months ago
Customer Avatar
Username 
SamsungSupport9
0points
0out of 0found this answer helpful.
Question

How do I copy and save a picture from a text message into my photo gallery?

asked 1 year, 3 months ago
Customer Avatar
Username 
Kshanks
Lawrence KS
on SGH-T679
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Long press the message with the photo, choose Attached items, select the photo and press save
answered 1 year, 3 months ago
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Username 
makadue
-1point
0out of 1found this answer helpful.
Question

How Do you connect the phone to a computer using the usb cable?

When I connected my phone using a usb cable my computer said "speak to the manufacture on how to install device"
Tags: how to use
asked 1 year, 3 months ago
Customer Avatar
Username 
usb26
on SGH-T679
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thanks for your question!

Regarding your concern, please refer to the link below for steps and more info.

http://www.samsung.com/us/support/supportOwnersHowToGuidePopup.do?howto_guide_seq=5882

If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support:
http://goo.gl/ZALJm

Thanks and have a great day!
answered 1 year, 3 months ago
Customer Avatar
Username 
SamsungSupport9
0points
0out of 0found this answer helpful.
Question

??

i got this phone a month ago, i love it but sometimes freezes or turn off by itself, other important issue is that i cant download music from my computer (apple) to the phone, when i connect the phone to it. it just charges.. please helppp
Tags: how to use
asked 1 year, 2 months ago
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Username 
anami
San Diego, CA, USA
on SGH-T679
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question!

Please try to do a soft reset on the phone by powering it off and removing the battery then placing it back again after a few minutes to reboot the handset. Then try here for steps on connecting to your Mac.

http://goo.gl/ufgoP

If this does not work, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support:
http://goo.gl/ZALJm

Thanks and have a great day!
answered 1 year, 2 months ago
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Username 
SamsungSupport9
0points
0out of 0found this answer helpful.
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