Customer questions and answers for samsung SGH-T679
Question
I can hear people talking when I make a call but they can't hear me. Why?
Tags: technical issue
asked 1 year, 5 months ago
Username
Anonymous
Midway, TN
on SGH-T679
0points
0out of0found this question helpful.
1 answer
Answers
answer 1
Hi! Thanks for your question. I suggest performing a soft reset. To perform a soft reset, please power off the device and pull/replace the battery after 2-3 minutes before powering back on.
If you need additional assistance, feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.
How do I send a text message from my Samsung Exhibit II cellphone
asked 1 year, 4 months ago
Username
cjwind
Gainesville FL
on SGH-T679
0points
0out of0found this question helpful.
1 answer
Answers
answer 1
Hi there, Thank you for your inquiry. It appears that your question is not within our support boundaries and would be better addressed by your service provider. Any network related issues such as voicemail, texting, billing, minutes/data used, and SIM unlock requests are handled by your carrier.
For future inquiries, you may also contact us via Twitter or Facebook. Follow us on Twitter @galaxyssupport or @samsungsupport To find us on Facebook, please visit https://www.facebook.com/samsungsupport You may also reach us via live chat at the following link: http://goo.gl/ZALJm Thanks and have a great day! Samsung Mobile Technical Support
If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.
If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.
If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.
I connect the phone to my PC with the USB cable. Computer has no driver for the phone
First I get a message: New Hardware. Then windows is looking for a driver but it can't find it. Where can I find a USB driver for the Android phone?
Tags: driver
asked 1 year, 4 months ago
Username
DaniLivni
North Andover, Ma
on SGH-T679
0points
0out of0found this question helpful.
1 answer
Answers
answer 1
You might have to check in your settings, wireless and network. USB might be in there. It is on my Exhibit 2. In there you can turn your phone into a mass storage device. Then connect to computer via usb cable. In your computer it should show up like a flash drive.
answered 1 year, 4 months ago
Username
Anonymous
-1point
0out of1found this answer helpful.
Question
How do I download video to computer?
asked 1 year, 4 months ago
Username
rmccoy41179
Greer, SC
on SGH-T679
0points
0out of0found this question helpful.
1 answer
Answers
answer 1
Thanks for your question!
Regarding your concern, please refer to the link below for steps.
If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.
If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.
Is it possible to record a personal outgoing message for the cellphone?
Tags: record message
asked 1 year, 4 months ago
Username
jll4621
35071
on SGH-T679
0points
0out of0found this question helpful.
1 answer
Answers
answer 1
Thanks for your question!
Regarding your concern, unfortunately, there is no configurable option to do this on your device.
If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.
When Sending a picture message, how do i send a regular picture?
It always ends up to be a slideshow, instead of just the one picture!
asked 1 year, 4 months ago
Username
Bridgett30
Newark, Ca
on SGH-T679
0points
0out of0found this question helpful.
1 answer
Answers
answer 1
Hi there,
Thank you for your inquiry! We appreciate your patience. Unfortunately, this is an issue that can best be resolved by reaching out to chat support at http://www.samsung.com/us/support/ or by calling 1-888-987-4357.
We’re also available for support on Twitter & Facebook! twitter.com/GalaxySsupport (@galaxySsupport) twitter.com/SamsungSupport (@samsungsupport) Facebook: Facebook.com/SamsungSupport
We thank you for your patience and appreciate your continued interest in Samsung products!
I have lost the back cover of my Samsung Exhibit II (The part which holds in the battery). Where can I find a replacement for this?
Tags: replacement, parts, back cover
asked 1 year, 4 months ago
Username
Anonymous
on SGH-T679
0points
0out of0found this question helpful.
1 answer
Answers
answer 1
Hi there,
Thank you for your inquiry! We appreciate your patience. Unfortunately, this is an issue that can best be resolved by reaching out to chat support at http://www.samsung.com/us/support/ or by calling 1-888-987-4357.
We’re also available for support on Twitter & Facebook! twitter.com/GalaxySsupport (@galaxySsupport) twitter.com/SamsungSupport (@samsungsupport) Facebook: Facebook.com/SamsungSupport
We thank you for your patience and appreciate your continued interest in Samsung products!
When sending or receiving a picture it is a video, how do I make it only a photo?
asked 1 year, 4 months ago
Username
jbkmsp
on SGH-T679
0points
0out of0found this question helpful.
1 answer
Answers
answer 1
Thanks for your question!
Regarding your concern, unfortunately, there is no configurable option to do this on your device.
If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.
If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.
My phone's time is incorrect most of the time, sometimes can be behind acutal time more 45 mins. I use Automatic mode to get the time from network. When restart the phone, the time is correct. But after the screen turned off it and then turned on, the time is incorrect, and always slower than the actual time.
Tags: date and time
asked 1 year, 3 months ago
Username
sliumn
Minnestoa
on SGH-T679
0points
0out of0found this question helpful.
1 answer
Answers
answer 1
Hi there,
Thank you for your inquiry! We appreciate your patience. This is an issue that can best be resolved by reaching out to chat support at http://www.samsung.com/us/support/
We’re also available for support on Twitter & Facebook! twitter.com/GalaxySsupport (@galaxySsupport) twitter.com/SamsungSupport (@samsungsupport) Facebook: Facebook.com/SamsungSupport
We thank you for your patience and appreciate your continued interest in Samsung products!
If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.
Is there a certain bluetooth headset needed for use with my phone?
asked 1 year, 3 months ago
Username
crossman510
Owensboro, KY
on SGH-T679
0points
0out of0found this question helpful.
1 answer
Answers
answer 1
Thanks for your question!
Regarding your concern, unfortunately, there is no configurable option to do this on your device.
If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.
If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.
i got this phone a month ago, i love it but sometimes freezes or turn off by itself, other important issue is that i cant download music from my computer (apple) to the phone, when i connect the phone to it. it just charges.. please helppp
Tags: how to use
asked 1 year, 2 months ago
Username
anami
San Diego, CA, USA
on SGH-T679
0points
0out of0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question!
Please try to do a soft reset on the phone by powering it off and removing the battery then placing it back again after a few minutes to reboot the handset. Then try here for steps on connecting to your Mac.
http://goo.gl/ufgoP
If this does not work, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.