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Customer Questions & Answers for
SGH-T669

Customer Questions & Answers:
848 Questions
 | 
867 Answers

Questions & Answers for samsung SGH-T669

Question

when I am making a call and want to call up the key pad the phone is in locked mode how do I turn that off so I do not have to press the unlock buttos

asked 4 years, 1 month ago
kkksj
on SGH-T669
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Go to menu>settings>call settings>automatic screen lock>turn off and save
answered 4 years, 1 month ago
nlerma
0points
0out of 0found this answer helpful.
Question

how to use wifi on the sgh-t669 phone?

asked 4 years, 1 month ago
smsampson85
on SGH-T669
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I called samsung and they said there is NO wi-fi on this phone, I know the website tells you there is. That is the main reason I got the phone. I dont get good reception where i live with out it. The support people told me to buy another phone,
answered 4 years ago
HLindberg
Battle Ground WA
+1point
1out of 1found this answer helpful.
Question

I own a Gravity touch, and really need to silence the key volume without silencing my ringtone. Can I do this?

asked 4 years, 1 month ago
Beng712
Vancouver, wa
on SGH-T669
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Yes you can :)
Go to settings.
Sound Profiles.
Click on the arrows next to whichever profile you normally use.
Click the drop down arrow next to the word call in the top right hand corner.
Click Phone.
Scroll down to the very bottom of the page.
It should say phone sound volume.
Slide the slider to zero.
Save.
There you go :)
answered 4 years ago
NaomiC
Texas
+1point
1out of 1found this answer helpful.
Question

How do you set speed dial. I think the manual is awful, not enough information

asked 4 years, 1 month ago
lrtjs5
home
on SGH-T669
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
I had the same problem - the manual was no help, but my son and his girlfriend showed me how.

Open your contacts. In the upper right hand corner, you'll see "All entries" with a down arrow next to it. Touch the down arrow to open a scroll down box and you'll see "Speed dial" listed list. Touch "Speed dial" and you'll be able to assign number 2 through 9 to numbers of your choice (by default, 1 is your voicemail).
answered 4 years ago
savvybuyingdad
Lancaster County, PA
0points
0out of 0found this answer helpful.
answer 2
To Set numbers to Speed Dial,
Go to your contacts.
Click the drop down arrow located next to the words all entries in the top right hand corner.
Click speed dial.
Choose whichever number you would like to assign a contact to.
answered 4 years ago
NaomiC
Texas
0points
0out of 0found this answer helpful.
Question

i cannot register my cell phone. Why?

asked 4 years, 1 month ago
melba
new jersey
on SGH-T669
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
First, make sure you are using Internet Explorer as your browser - it works best with the web site.
Second, where it asks you for the serial number, enter the 15-digit IMEI number from your phone (take off the back cover, remove the battery and you'll see it on a sticker). The first time I did it, I used the s/n number and it didn't work. It would be a lot easier if the form asked for the IMEI number instead.
answered 4 years ago
savvybuyingdad
Lancaster County, PA
0points
0out of 0found this answer helpful.
Question

how do i unlock the screen

asked 4 years ago
sumi
on SGH-T669
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your inquiry.
Are you trying to unlock the phone screen while on standby mode or trying to unlock the phone screen because it's asking for a password? If the phone is on standby mode and you want to unlock it all you need to do is to press the lock button which is located on the right side part of the phone below the USB port. Or you can press any of the call menu or end key button to make the screen appear and press and hold the lock icon to unlock the phone. The simplest way to do it is to slide and open the phone.
If you are referring to phone lock which is asking for a password, You can try using the default code which is 00000000. If the default keys does not work then call us for further assistance in unlock your phone.
Thank you for your continued interest in Samsung products.
Sincerely,
Technical Support
answered 4 years ago
Samsung8
0points
0out of 0found this answer helpful.
Question

How do you turn the music player off on the Samsung Gravity T

I can only get it to pause. Can not close the application.
asked 4 years ago
kkbb
on SGH-T669
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your inquiry, As i checked with the phone music player, it has a stop button if the application was opened from the widget board. But if you open the application from the menu, the music player only shows pause button which works in the same manner.

Thank you for choosing samsung,
sincerely yours
Technical Support
answered 4 years ago
samsung6
0points
0out of 0found this answer helpful.
Question

How do you add music to the phone?? What kind of memory card is necessary for the transfer of music from computer to the phone for it to work??

asked 4 years ago
NikkiC
on SGH-T669
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your inquiry, here are the ways of how to transfer music from your computer to your Gravity T.

Mass Storage Mode

note: Ensure that a memory card has been installed before proceeding.

memory card specification:

Card Type / Slot: microSDHC
Max Storage Size: 16GB

1. Set the Gravity T's PC Connections setting accordingly:
2. From the Home screen, press Menu
3. Tap Settings > Phone Settings > PC Connections > Mass Storage
4. Connect the Gravity T to a PC or laptop using a supported USB data cable.
5. When the Removable Disk pop-up appears on PC, select "Open Folder To View Files" and then click OK
6. The next window will show the contents of the memory card installed in the Gravity T. This allows you to transfer audio files from your PC to the Gravity T, either through cut/copy and paste or drag and drop methods.

Samsung's New PC Studio Software (NPS)

1. On your PC or laptop, launch Samsung's New PC Studio application
2. Connect the Gravity T to the computer using a supported USB data cable
3. If not already selected, in NPS click on the Media Manager
From the music library in NPS, right-click on a desired music track and select Send To Device > T669

Thank You for choosing samsung,
sincerely yours
Technical Support.
answered 4 years ago
samsung6
0points
0out of 0found this answer helpful.
Question

how do change the ring tone

asked 4 years ago
Anonymous
on SGH-T669
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your inquiry. We have some instructions that would allow you to change the ringtone on the device. You may try the following steps:
1. From the Home screen, press Menu
2. Tap Applications > Files
3. Navigate to the exact location of the desired audio track and tap on it. It will begin playing.
4. Tap Set As > Ringtone

Thank you for your continued interest in Samsung products.

Sincerely,
Technical Support
answered 4 years ago
Samsung4
0points
0out of 0found this answer helpful.
Question

How do I add words in for texting?

asked 4 years ago
jangomango
on SGH-T669
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your inquiry. Here's what you need to do to add words in the text dictionary.

From the message composition field, enter the key sequence for the desired word to be added
Tap the suggest word suggestion pull down menu and select Add Word
Tap Done to save new word

Sincerely,
Technical Support
answered 4 years ago
Samsung7
0points
0out of 0found this answer helpful.
Question

how do i send a pic in a text and then, the recipiant set it as wallpaper

asked 4 years ago
kristin5679
on SGH-T669
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your inquiry, here are the steps of how to add photo in text messaging.

Press Menu > Photos or Videos
Tap on desired photo or video and then tap on Send Via
Choose Message, Email, Exchange Email, or Bluetooth
Follow on-screen prompts for particular delivery method

And here are the steps of how set photo as a wall paper.

From Home screen, press Menu
Tap Settings > Display Settings > Wallpaper
Tap to select one of three panels
Tap the [+] plus sign next to a desired image from the list

Sincerely,
Technical Support
answered 4 years ago
samsung6
0points
0out of 0found this answer helpful.
Question

How do you unlock this phone if you forget your code?

I never turn my phone off and just today, my battery died and it powered off. Now, I can't remember my phone unlock code and I cannot figure out how to unlock it. Is there any reset or anything to try? I just really want my phone to work again. I don't mind losing all my data. I have it backed up.
asked 4 years ago
champzrus
Texas
on SGH-T669
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your inquiry. With regards to your concern, what we can offer as passcodes would be “0000” or “00000000”. If these codes will not work, then you may call the Samsung Customer Support Center, as they can help you troubleshoot this issue in a more timely manner than we could through this forum.

At your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

Thank you for your continued interest in Samsung products.

Sincerely,
Technical Support
answered 4 years ago
Samsung4
0points
0out of 0found this answer helpful.
Question

How do you get rid of the voicemail icon?

There are no messages but the icon is still there.
asked 4 years ago
rtkawano
Honolulu, HI
on SGH-T669
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your inquiry, if you already checked your voicemail and there was no message, try turning off the phone, remove the battery out, put it back again and then turn it on.. If the icon is still shows in the screen, you can call technical support of samsung in this toll free number: 1-888-987-4357.

Sincerely,
Technical Support
answered 4 years ago
Samsung7
0points
0out of 0found this answer helpful.
Question

how do I get my Gravity T to talk to my PC?

asked 4 years, 1 month ago
Scooters
on SGH-T669
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
To connect your SGH-T669 (Gravity Touch) device to the PC, you will need to first choose one of three methods listed below.

Mass Storage (Memory Card)

1. Ensure that the Gravity T is in Mass Storage Mode.
2. Connect the Gravity T to a PC using the supported data cable.
3. The phone will display a "Connected" message. The PC will show a new drive letter in My Computer.
4. On the PC, open the new drive letter and drag/drop or copy/paste content into this window.

Bluetooth

Note: The steps below are to be considered as general guidelines. Bluetooth software and drivers vary greatly among the many Bluetooth-supported devices available today. While Samsung Technical Support can assist with pairing and connecting to other Bluetooth devices, we cannot guarantee that Bluetooth file transfers will be successful. Also, it is required that the other Bluetooth device support the Bluetooth FTP profile.

1. Ensure that the Gravity T Bluetooth feature is turned on and discoverable.
2. Ensure that the oher Bluetooth device is turned on as well and that both devices are paired and connected.
3. To initiate a send on the Gravity T, simply locate and open the picture or video, press Send Via > Bluetooth > Tap the desired destination device.

New PC Studio (v1.4.1 AD2)

1. Ensure that the Gravity T USB Settings are set accordingly.
2. Connect the Gravity T to a PC using the supported data cable.
3. If necessary, on the PC launch the Samsung New PC Studio (NPS) application.
4. After a few seconds, NPS will "see" the SGH-T669 device and display an icon in the upper-right corner.
5. In NPS, click on the Media Manager icon then click on the SGH-T669 icon.
6. You can now use the drag and drop method for transferring content between the Gravity T and your PC.

USB Settings

To change your USB settings, follow the steps below:

1. Press Menu
2. Tap Settings > Phone Settings > PC Connections

Samsung PC Studio:
Use the SGH-T669 with Samsung's New PC Studio software to access the internal memory.

Ask On Connection:
A prompt will show on the display letting you choose how to connect with a PC.

Mass Storage:
Access an installed memory card in the SGH-T669 to transfer files between the device and a PC.
answered 4 years ago
KristenW
-2points
0out of 2found this answer helpful.
Question

How can I get my Sony Blue tooth to match up with my Gravity touch

asked 4 years ago
brock
on SGH-T669
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your inquiry.

Here's the steps on how you can pair the SGH-T669 to a bluetooth device.

Ensure that your Bluetooth device is on and discoverable by other Bluetooth devices. Refer to its user guide for more information.
On the SGH-T669, launch Bluetooth from the widget bar.
Tap the icon in the center of the display to turn on Bluetooth and begin the search for Bluetooth devices
Tap the icon of the preferred device from the search results.
If prompted, enter the PIN (default: '0000' - four zeros)

Thank you for choosing Samsung.
Sincerely,
Technical Support
answered 4 years ago
Samsung5
0points
0out of 0found this answer helpful.
Question

How do you take the zoom off of the text messages?

asked 4 years ago
Sheryll66
on SGH-T669
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your inquiry, As i have checked with this phone model, there is no configurable option to disable zoom in and out of the text message font size. You can just press the volume up/down key to set desired font size.

Sincerely,
Technical Support
answered 4 years ago
samsung6
0points
0out of 0found this answer helpful.
Question

Can I have different ringtones for text messages and email messages?

asked 4 years ago
jen1971
on SGH-T669
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your inquiry. The emails and text messages will have the same ringtones.

Sincerely,
Technical Support
answered 4 years ago
Samsung7
0points
0out of 0found this answer helpful.
Question

I somehow managed to change the font size on my incoming text messages and don't know how to get it back to normal

asked 4 years ago
nstone
maryland
on SGH-T669
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your inquiry.

If you want to change the font size on the
text messages, follow the steps below;

From the standby screen, Tap on menu
Tap on Messaging
Tap on Inbox
Tap a message to view
Press the volume UP key to increase the font
size and press the volume DOWN key to make the letters smaller.

Thank you for choosing Samsung.
Sincerely,
Technical Support
answered 4 years ago
Samsung5
0points
0out of 0found this answer helpful.
Question

can you set separate alert sounds for emails and texts?

asked 4 years ago
dovebdw
on SGH-T669
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
There are no configurable options on the phone to separate message alert for emails and text messages.

Audible alert for messages on the phone are the same for Emails, Multimedia messages and Text messages.
answered 4 years ago
Samsung5
0points
0out of 0found this answer helpful.
Question

On my last samsung phone I was able to block numbers from calling my phone, on this phone i see it has call barring but it is greyed out and I can't u

use it and I would like to block some numbers from calling me like unkown numbers
asked 4 years ago
Kmurray
on SGH-T669
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your inquiry.
Hi! on your concern you where trying to block numbers that you do want calling you. As you stated, your last Samsung phone does that and this one is not. You also mentioned that the call barring is greyed out. Let me give you the information & details that you need from here regarding call barring. To activate your call barring & to block incoming calls from your phone, you need to call your Service Provider to activate call barring. Call Barring is a sim dependent issue, that only your Provider can activate.

I hope i have make this one clear for you.

At your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

Thank you for your continued interest in Samsung products.
Sincerely,
Technical Support
answered 4 years ago
Samsung8
Samsung8
0points
0out of 0found this answer helpful.
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