Looking for Answers about samsung Gravity® Touch (SGH-t669)?

Good Day!
Regarding your concern, what we can offer as passcode for the phone is either "0000" or "00000000". If these codes

will not work, then you may call the Samsung Customer Support Center, as they can help you troubleshoot this issue

in a more timely manner than we could through this forum.

At your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357,

between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central

Standard Time.

However, if you intend to unlock the phone for a different network carrier, you may call your Service Provider and

ask for an 8-digit subsidy code (Network Control Key) and the instructions on entering this on the phone.

Hello there,

We apologize for any inconvenience this may have caused you. You may disable the firewall and antivirus of the computer temporarily and try doing the soft reset on the phone by taking out the battery for at least 10-20 seconds and then put the battery back in and evaluate it. If it's still not working and still doing the same thing, you may call the Samsung Customer Support Center, as they can help you troubleshoot this issue in a more timely manner than we could through this forum.

At your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

Thank you,

Hi there,

We apologize for any inconvenience this may have caused you. To get the Ring back Tone for the phone you may have to contact your service provider which is T-Mobile. You may call up their Customer Care Support toll free number at 1-800-937-8997.

Thank you,

Hi simzki!

Thank you for your inquiry.

Regarding about your concern, there is unavailable configurable option to delete pre-loaded applications on the Gravity® Touch (SGH-T669) handset.

Again, we thank you for comments and appreciate your patience and understanding in this matter.

Good Day!

Below is a link on how you can adjust the sensitivity on your touchscreen

http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view_us.jsp?SITE_ID=22&PG_ID=2&PROD_SUB_ID=557&PROD_ID=560&AT_ID=251194

Thank you for writing!

Hi Nitya!

Thank you for your inquiry.

Regarding about your concern, upon checking the specifications and settings of the Gravity® Touch (SGH-T669), there is no configurable option to remove web browser icon on the home screen. This is the default settings of the phone.

Again, we thank you for comments and appreciate your patience and understanding in this matter.

Hi there!

Thank you for sending us an inquiry.

This issue is one that is best helped through calling our Customer Support Center, as they can help you troubleshoot this issue in a more timely manner than we could through forum correspondence. At your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

Thank you for your continued interest in Samsung products.

Hi chico555!

Thank you for your inquiry. What we can offer as passcodes would be “0000” or “00000000”. If these codes will not work, then call the Samsung Customer Support Center at our toll free number 1-888-987-4357, from 7:00 a.m. to 9:00 p.m. Monday to Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

Thank you for your continued interest in Samsung products.

Hi maare!

Thank you for taking the time to inform us of the many issues concerning your Samsung product. We always appreciate hearing from our customers, as your comments are vital for us to continue improving our products, as well as our business.

We will forward your feedback along to the concerned parties for further review and consideration.

We are unable to speculate when/if a software revision with this feature might be available due to the fact that this might lead to inaccurate information and confusion.

You may also download an application on the phone using your favorite search engine on your computer that is compatible with the Samsung Gravity® Touch (SGH-T669). We do not support the use of 3rd party applications and services with any of our devices. For this reason, we do not have information compiled on possible resources.

Thank you again for your comments. We hope that you will give us another opportunity to serve you.

Hi there!

Thank you for your correspondence.

What type of Email is set up on the phone? Is it a personal or an exchange Email account?

Please coordinate with your network or Email provider for the correct configurations and settings with regards to sending and receiving Emails. Should this be an Exchange Email account, please coordinate with the IT department of your company for the correct server settings.

Again, we thank you for comments and appreciate your patience and understanding in this matter.

Hi Schmebbie!

Thank you for your inquiry.

You need to create a Spee Dial Entries on your phone to do that.

Here' how to create and delete Speed Dial entries:

Create

From the Home screen, tap Contacts
Tap the pulldown menu in the upper-right corner and select Speed Dial
Tap a desired unassigned Speed Dial number
Tap a name from the list of Contacts. If more than one number exists for that contact, tap a desired contact number.

Delete

From the Home screen, tap Contacts
Tap the pulldown menu in the upper-right corner and select Speed Dial
Tap Remove and then tap the Trash Can icon of the desired Speed Dial number. The icon's color scheme will shift letting you know that the entry has been selected.
Tap OK

NOTE:

To use the speed dial functionality, simply launch the Dialer from the Home screen or the Main Menu and then tap and hold the desired Speed Dial number assignment.

Hope this helps.

We are happy to assist you here at Samsung!

Hi there allie75!
Thank you for your inquiry.

Below is a link on how you can create or set up speed dial on your device
http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view_us.jsp?SITE_ID=22&PG_ID=2&PROD_SUB_ID=557&PROD_ID=560&AT_ID=262398
Thank you for your continued interest in Samsung products.

Hi there!

Thank you for your inquiry.

When you access the Phonebook for the first time, or if you use another SIM card in this phone, the Mobile Address Book feature copies the information stored on your SIM card to the phone’s memory and synchronizes with the T-Mobile network.
After the initial use of this feature, additional, new contact information stores directly to the phone’s memory and synchronizes with T-Mobile’s network during predetermined, timed intervals.

T-Mobile backs up your Contacts list the first time you turn on your phone and each time you make a change to the address book.

1. From the Home screen, touch Contacts -> More.
2. Touch Mobile backup.
3. Touch one of the following options:
*Last sync: displays information about the last Mobile backup synchronization you performed.
-Sync: Touch to begin synchronizing your address book with Mobile Backup.
-Detail: Touch to see details including Sync date, Sync time, Sync result, and Number of items synced.-
-Back: Displays the previous screen.
* About mobile backup: displays help information about the Mobile Backup feature.

You have the option to view contacts by going to the phonebook settings. The Phonebook settings menus allow you to choose where your contacts are saved.

Available options are:
View and Save to
From this menu you can decide how you want to view or save contacts.
*View contacts from
This option allows you to view all the contacts stored on the Phone, SIM, or All.
1. From the Home screen, press then touch Contacts -> More -> Contact settings -> View and Save to.
2. Touch the View contacts from drop-down.
The following options are available:
• All: allows you to view all contacts stored to the Phone’s memory and the SIM memory when you view the phonebook
• Phone: allows you to view contacts stored to the Phone’s memory.
• SIM: allows you to view contacts stored to the SIM memory.

*Save new contacts to
The "Save new contacts to" option allows you to choose where your contacts are saved.
1. From the Home screen, press then touch Contacts -> More -> Contact settings -> View and Save to.
2. Touch the Save new contacts to drop-down.
The following options are available:
• Phone: new phonebook contacts are saved to your phone. Your phone comes with the default set to Phone memory.
• SIM: new phonebook contacts are saved to your SIM card.

Should you need further assistance about your contacts, please call your service provider.

We thank you for your patronage of Samsung products.

Hi NicoleLJo!

We highly recommend you to use a compatible Samsung accessories on your phone.

Here's a link on options and instructions on how to transfer MP3 files to your phone:

http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view_us.jsp?SITE_ID=22&PG_ID=2&PROD_SUB_ID=557&PROD_ID=560&AT_ID=262381

We appreciate your time writing

us here at Samsung!

Hi counselor50!

Thank you for your inquiry. I have here the information on how you can transfer media files between your phone and your computer, please check the link below for the complete steps or instructions:

http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view_us.jsp?SITE_ID=22&PG_ID=2&PROD_SUB_ID=557&PROD_ID=560&AT_ID=251172

Thank you for your continued interest in Samsung products.

Hi joselolo4x4,

Thank you for your inquiry. Please try to use the default pass code to unlock your phone. Default pass code is 0000 or 00000000.

If it won’t work, we would be glad to give you further assistance in resetting the phone. Just call Samsung Support Hotline at your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

Tip: Just in case you need to contact us about your phone issue, we highly advise you to use a different handset, so that we could walk you through checking the phone while on a call.

We thank you for your patronage of Samsung products.

Hi michelleq,

Thank you for your inquiry.

Yes, the phone supports a microSDHC memory card (maximum storage size is 16GB).

We thank you for your patronage of Samsung products.

Hi there stoneymay!
Thank you for your inquiry

Are you trying to transfer pictures from your sgh-t669 to your computer?
if you are, here is a link on how you can transfer them

http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view_us.jsp?SITE_ID=22&PG_ID=2&PROD_SUB_ID=557&PROD_ID=560&AT_ID=251172

Thank you for your continued interest in Samsung products.

Hi jennifero.

Thank you for your inquiry. Please follow the steps below for the instructions on how to delete a music on a playlist.

1. From the Home screen, open the Widget bar then touch Music player.
2. Touch All tracks, Playlists, Artists, Albums, or Recently played.
3. Touch one of these options:
• Add to: allows you to add the Selected, Multiple, or All music files to a playlist or current playlist.
• Settings: allows you to configure settings such as Background playing, Sound effects, or the Music menu.
• Delete: allows you to remove one or more music files.
• Back: displays the previous menu.
4. Touch a music file to begin playback.

Thank you for your continued interest in Samsung products. Have a great day.

Hi andydid.

Thank you for your inquiry. Not necessary, however if the music that your trying to transfer into your phone have a large file, you really need to have a memory card. Please go to this webpage for the instructions on how to transfer music from computer to phone.
http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view_us.jsp?SITE_ID=22&PG_ID=2&PROD_SUB_ID=557&PROD_ID=560&AT_ID=262381

Thank you for your continued interest in Samsung products. Have a great day.