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Gravity® Touch
(SGH-t669)

Customer questions and answers for
Gravity® Touch (SGH-t669)

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867 Answers

Customer questions and answers for samsung Gravity® Touch (SGH-t669)

Question

How do i use headphones when listening to my music?

I have found no jack for headphones or earbuds.
Tags: support
asked 2 years, 5 months ago
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astoriababe
Astoria, N.Y.
on Gravity® Touch (SGH-t669)
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answer 1
Plug headphones into the same jack you plug your charger into.
answered 2 years, 5 months ago
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IvyAngel
Massachusetts
-1point
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Question

I have a Gravity T and when i try to activate the bluetooth it locks up the phone and the bluetooth doesent activate!

I even left the phone supposedly activating overnight and it didnt activate!
asked 2 years, 7 months ago
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DarkPC
Hyattsville, MD
on Gravity® Touch (SGH-t669)
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answer 1
Do you mean the phone freeze when you try to activate the bluetooth? You can try to remove the battery for a minute and power cycle the phone. Delete paired devices and try to activate the phone again. If the phone still freeze while activating the phone, I would like to invite you to call us in this toll free number. 1-888-987-4357 Samsung Customer Care, for further troubleshooting. And possible full reset of the phone.
answered 2 years, 6 months ago
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samsung6
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Question

Will the Gravity T SGH-t669 shuffle my playlist?

Tags: playlist question
asked 2 years, 5 months ago
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CharlieZ
York, PA 17408
on Gravity® Touch (SGH-t669)
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answer 1
As checked on the phone's settings, there are no configurable options to shuffle the playlist.
answered 2 years, 5 months ago
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SamsungSupport13
SamsungSupport13
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Question

When I open an app it stays on my screen. How do I remove it off the main screen? Not happy with the booklet.

asked 2 years, 6 months ago
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bonnie1
Florida
on Gravity® Touch (SGH-t669)
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answer 1
Here's how to remove a wigdet or a application shordtcut from the home screen.

menu > settings > widget manager > look for the icon you would like to remove and uncheck the box.
answered 2 years, 6 months ago
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samsung6
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Question

i forgot my phone password

Tags: password
asked 2 years, 5 months ago
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Anonymous
on Gravity® Touch (SGH-t669)
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answer 1
Thank you for your inquiry.
Regarding your inquiry, the default phone lock code of your phone is "0000" or "00000000".
There is no way that we can retrieve the password that you set on the phone.
If the default phone lock code did not work then we can do a reset on the phone.
Should you desire additional assistance resolving this, we invite you to call Samsung Customer Support by phone at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.
Sincerely,
Technical Support
answered 2 years, 5 months ago
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Samsung8
Samsung8
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Question

How do I access the Micro SD card?

I backed up my old phones data to the sd card. now that its in the new phone I can see that there is data there but can not access it. All my contacts on on the sd card.
asked 2 years, 5 months ago
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newowner98272
on Gravity® Touch (SGH-t669)
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answer 1
I'm sorry but the phone does not recognize vcard (contacts) from the memory card. I suggest for you to save your vcard to outlook using card reader to save the contacts and import to outlook. there might be files in the memory card that the phone do not support.
answered 2 years, 5 months ago
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samsung6
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Question

Is there a "widget store"?

I know that the widget platform is available to developers. I was wondering if there is a "widget store," kind of like an "app store" for the iPhone or Android phones (or even the new fancy Samsung TV that does the web).

Thanks!
Tags: widget
asked 2 years, 5 months ago
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mrmath
on Gravity® Touch (SGH-t669)
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answer 1
Thank you for your inquiry.

The widget on your phone is pre-loaded and are part of the operating system of the handset. There is no configurable option that will allow us to add or delete items on your widget.

With regard to the television, you will have to send us a separate inquiry.

Note: the only phones that allow us to add and delete items on the widget are the Galaxy S phones.
answered 2 years, 5 months ago
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SamsungSupport11
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Question

Where can you download free games?

Tags: games
asked 2 years, 5 months ago
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di4Him
on Gravity® Touch (SGH-t669)
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answer 1
Hi!

Fo free games, you can ask for assitance from your service provider or other third party websites.

NOTE: Check if the game application is compatible with your phone.

Thanks!
answered 2 years, 5 months ago
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SamsungSupport12
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Question

how to zoom in the messages so i can see the message clearly

i want to know how to zoom in the messages i accidentally zoomed out and i cant get it to zoom out please send me as soon as possible thank u
asked 2 years, 5 months ago
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mimo
on Gravity® Touch (SGH-t669)
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answer 1
Hi there!

With regard to your concern, if it is a text message on your phone, you change the font size by opening one of the incoming text messages and press the volume UP/DOWN button to adjust the font size.

Have a good day.
answered 2 years, 5 months ago
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SamsungSupport9
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Question

How come my Gravity t does not vibrate in vibrate mode or vibration feedback?

asked 2 years, 5 months ago
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bowguy
AZ
on Gravity® Touch (SGH-t669)
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answer 1
Hi there!

Most issues like this may be resolved with minimal troubleshooting. Once troubleshooting has been done to the point of actual failure, we can setup a repair on the product, should it be determined the problem cannot be resolved over the phone. We can repair the phone, if it is still under warranty and has not been physically damaged.

At your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.
answered 2 years, 5 months ago
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Samsung4
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Question

How do I install a lanyard

It looks like if I just insert over the pin it may slip out? Is that the correct way? What stops it from going ober the pin?
Thanks
Tags: lanyard
asked 2 years, 5 months ago
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JerryU
Florence SC USA
on Gravity® Touch (SGH-t669)
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1 answer
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answer 1
Hi!

You may call our Accessory sales Department at 1-888-987-4357 for assistance and for the best suggestions on accessories you can use with your phone.

Happy Holidays!
answered 2 years, 5 months ago
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SamsungSupport12
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Question

how do I merge duplicate contacts

asked 2 years, 5 months ago
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scatman36
on Gravity® Touch (SGH-t669)
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1 answer
Answers
answer 1
Hi scatman36!

Thank you for your inquiry.

Regarding about your concern, upon checking the specifications and settings of the phone, there is unavailable configurable option to merge duplicate contacts on the SGH-T669 handset.

Again, we thank you for comments and appreciate your patience and understanding in this matter.
answered 2 years, 4 months ago
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Samsung7
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Question

How do I connect the phone to the PC?

It is not recognizing the usb connection. What am I doing wrong?
asked 2 years, 4 months ago
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bhmartin99
on Gravity® Touch (SGH-t669)
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1 answer
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answer 1
In the PC connections you can choose to have you're phone ask on connection. That was my issue at first, but then it worked.
answered 2 years, 4 months ago
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Raeness
Denver, CO
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Question

my phone will not turn on just cycles threw the reboot screens

the battery is fully charged I took out the battery and rebooted the phone and all it does is go from the white and pink screen to the gravity loading then to the sim card screen and then does this over and over again but will not turn on very frustrating
Tags: reboot
asked 2 years, 4 months ago
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cntrygal4
Sun City
on Gravity® Touch (SGH-t669)
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1 answer
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answer 1
Hi cntrygal4,

Thank you for your correspondence. It is possible that some of the electronic component parts inside of the phone are malfunctioning. Regarding with this issue, it is best to call our Samsung Customer Support Center, as they can help you troubleshoot this issue in a more timely manner than we could through this forum.

At your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

We sincerely apologize for any inconvenience this presents.
answered 2 years, 4 months ago
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SamsungSupport13
SamsungSupport13
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Question

how do i change the font size for text messaging

asked 2 years, 4 months ago
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Maximillian
Flossmoor, IL
on Gravity® Touch (SGH-t669)
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1 answer
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answer 1
When you're in a message click up or down on the volume control side buttons to change viewing font. Other than that, you cannot change the font size.
answered 2 years, 4 months ago
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Raeness
Denver, CO
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Question

wHERE IS MY SERIAL NUMBER?

asked 2 years, 6 months ago
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Alarmin
on Gravity® Touch (SGH-t669)
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answer 1
The Serial Number can be found from the back of the phone on the label beneath the battery. The Serial Number is the IMEI number on the back of the phone.

The IMEI is the numeric code that is 15 characters long. (For at&t, T-Mobile, and GSM TracFone, Net10, and StraightTalk handsets, as well as generic GSM handsets)

The IMEI number starts with 35 or 01.
answered 2 years, 6 months ago
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Samsung5
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Question

Why won't this phone connect to PC using Samsung PC Studio?

Using Windows Vista
Tags: pc studio
asked 2 years, 4 months ago
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Lamjan
Michigan
on Gravity® Touch (SGH-t669)
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1 answer
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answer 1
Thank you for your inquiry. Are you using a 64bit Windows Vista OS? If so, the software that we have for Samsung PC studio would work only for 32bit windows vista and windows 7 OS. You may change the OS of your computer for you to successfully run the application. Or you may try to run the software with your other computer with Windows XP.

Thank you for your continued interest in Samsung products.
answered 2 years, 4 months ago
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Samsung10
-1point
0out of 1found this answer helpful.
Question

How do I upload music onto the Gravity T using the USB Data Cable?

I own the Samsung Gravity T my provider is T-mobile. I have had little sucess finding any information on how to put music on the phone. I purchased the USB Data Cable in hopes of being able to upload music but my computer does not recognize it and I am wondering do I have to download a software or have the phone set to a certain setting.
Tags: music
asked 2 years, 6 months ago
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Tromb0ne22
on Gravity® Touch (SGH-t669)
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answer 1
To upload music to Gravity T using the USB data cable are as follows :

Ensure that a memory card has been installed before proceeding.
Set the Gravity T's PC Connections setting accordingly:
From the Home screen, press Menu
Tap Settings > Phone Settings > PC Connections > Mass Storage
Connect the Gravity T to a PC or laptop using a supported USB data cable.
When the Removable Disk pop-up appears on PC, select "Open Folder To View Files" and then click OK
The next window will show the contents of the memory card installed in the Gravity T. This allows you to transfer audio files from your PC to the Gravity T, either through cut/copy and paste or drag and drop methods.

If connection is unsuccessful, kindly try to check the following....

> Try using a different USB port (if using a desktop PC, please try to connect the USB data cable at the back port of the CPU)
> Restart the PC and soft reset the phone (turn off and remove the battery for about a minute and put it back in the phone and turn it on again)
> Make sure that the USB cable is samsung genuine accessory
> Try using a different USB cable
> Try to check the removable storage through the "My Computer"
> Turn off / disable bluetooth connection of the phone
answered 2 years, 6 months ago
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SamsungSupport13
SamsungSupport13
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Question

I am having problems keeping my motorola H17 pair with my phone

asked 2 years, 6 months ago
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sistablkluv
on Gravity® Touch (SGH-t669)
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answer 1
Please try the following steps in pairing the Bluetooth devices :

Soft reset the phone first (turn off and remove the battery for about a minute and put it back in the phone and turn it on again) then pair SGH-T669 Phone with a Bluetooth device.

Ensure that your Bluetooth device is on and discoverable by other Bluetooth devices.
On the SGH-T669, launch Bluetooth from the widget bar.
Tap the icon in the center of the display to turn on Bluetooth and begin the search for Bluetooth devices
Tap the icon of the preferred device from the search results.
If prompted, enter the PIN (default: '0000' - four zeros)

If pairing and connection is unsuccessful, please delete or remove the previous bluetooth devices that's been paired on the handset then pair it once again.

Launch Bluetooth from the widget bar.
Tap on the icon of a connected and paired device.
Tap Disconnect
Tap Delete > Selected > Yes
answered 2 years, 6 months ago
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SamsungSupport13
SamsungSupport13
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Question

How do I restart my phone?

I keep receiving a dns signal on my phone. I want it to stop popping up.
asked 2 years, 4 months ago
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LauraPauls
Yuba City,CA
on Gravity® Touch (SGH-t669)
0points
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1 answer
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answer 1
Hi!

We can best assist you with your inquiry by calling the Samsung Customer Care at your earliest convenience through our toll free number 1-888-987-HELP (1-888-987-4357) for further assistance in troubleshooting and questions.

Thanks for writing!
answered 2 years, 4 months ago
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SamsungSupport12
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