Looking for Answers about samsung Samsung Comeback™ Cell Phone?

Hi there,

Thank you for your inquiry. Please perform soft reset by taking the battery out for a few minutes then put it back in. if this problem happens frequently, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357 for further troubleshooting. At your earliest convenience, please call between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

Thank you for your continued interest in Samsung products.

To review a voice memo follow the steps below:

From the standby screen, press the left soft key for Menu
Select Media (3)
Highlight Sounds then press the OK button to Open the folder
Highlight Voice List then press the OK button to Open the folder
Highlight the desired voice recording then press the OK button to Play the voice memo

http://bit.ly/xznr5i

Samsung

Hi SammyRammy!

Sorry for the inconvenience.

Try to do a soft reset on the phone by powering it off and removing the battery then placing it back again to reboot the handset.

If it didn't work, please call the Samsung Customer Care at your earliest convenience through our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m to 6 pm. Saturday CST for further assistance in troubleshooting and questions related to possible repair.

We appreciate your time writing us here at Samsung!

Hi there,
Thanks for reaching out for support. This inquiry is best addressed by calling into our customer service center. At your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

For future inquiries, you may also contact us via Twitter or Facebook.
Follow us on Twitter @galaxyssupport or @samsungsupport
To find us on Facebook, please visit https://www.facebook.com/samsungsupport
You may also reach us via live chat at the following link: http://goo.gl/ZALJm
Thanks and have a great day!
Samsung Mobile Technical Support

Hi TheAngie3413!

Thank you for your inquiry. Please try to use the default pass code to unlock your phone. Default pass code is 0000 or 00000000. If the soft reset won’t work, we would be glad to give you further assistance in unlocking your phone. Just call Samsung Support Hotline at your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

Thank you for your continued interest in Samsung products.

Have a great day.

Hi shyquan1,

Thank you for your inquiry.

There are no options available to lock all messages and pictures on the phone. However, you can lock individual text messages on the SGH-T559 (Comeback) phone by doing the steps below.

1. In Idle mode, press Menu ➔ Messaging ➔ Inbox and press Select or Ok.
2. Select a text message from the list and press the Options soft key.
3. From the options available, select "Lock/Unlock". This option locks the selected message to protect it from deletion, or unlocks the message to allow deletion.

On the other hand, from the Menu, select Media and then choose photos to display the pictures on the phone. While viewing a photo, press the Options soft key and choose the "Lock/Unlock" option. This allows you to lock the photo to protect it from deletion or unlock it to allow deletion.

Thank you for your continued interest in Samsung products.

Hi Holfie,

Thanks for reaching out to for support with your Samsung Comeback.

Unfortunately, this device doesn't have a Wifi connection feature.

If you need further assistance, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

For future inquiries, you may also contact us via Twitter or Facebook.

Follow us on Twitter @galaxyssupport or @samsungservice

To find us on Facebook, please visit https://www.facebook.com/SamsungService

Thanks and have a great day!

Samsung Mobile Technical Support

Hi bandjss!

Thank you for your inquiry.

For you to connect the Samsung Comeback™ Cell Phone (SGH-T559) to the computer to transfer pictures, it would require you to have the compatible USB data cable and the driver for the SGH-T559 handset, which is the Samsung New PC Studio.

For you to download the Samsung New PC Studio on your computer:
1. Deactivate the antivirus and firewall on your computer.
2. Open the web browser and then log on to this link:

http://www.samsung.com/us/support/supportDownloadCenter.do?prd_ia_cd=N0000005&prd_mdl_cd=SGH-T559PPATMB&prd_mdl_name=SGH-T559

3. Click on the software tab and then download the compatible driver for the type of OS on your computer.
4. Save the driver on your desktop.
5. Once download is complete, double click on the EXE file and click on Run.
6. Follow the procedure to install it.

Connecting the SGH-T559 handset to the computer and transfer pictures:
1. Plug one end of the data cable into the handset's power/data port located on the upper right side and the other end into a USB port on the PC.
2. Open the New Samsung PC Studio application.
3. The SGH-T559 (Comeback) icon will now appear in the upper right corner of the display.
4. Double click on the My Computer icon, located in the top left corner.
5. Navigate to and click on any folder that contains the pictures to be transferred.
6. Double click on the SGH-T559 (Comeback) icon and ensure that the Images folder contents are shown.
7. Drag n drop or copy and paste the Pictures from the PC into the handset's Images folder (For multiple files hold down the Crtl key).
8. In the pop-up window, PC Studio will show the file being transferred.
9. After the Pictures/Videos are transferred, click OK.
10. After the file transfer is complete it is safe to disconnect the data cable from both devices.
11. To transfer pictures from the handset, simply repeat the steps above copying from the handset's Images/Videos folder to the desired destination on the PC.

Note: Make sure the Bluetooth is disabled and the phone is in idle mode.

Should you desire additional assistance connecting the phone to the computer, we invite you to call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

We appreciate your continued interest in Samsung products.

Hi there!

Thank you for reaching out to us with your question. Regarding your inquiry, the default phone lock code of your phone is "0000" or "00000000". If the default phone lock code did not work then we can do a reset on the phone

If you need further assistance, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

For future inquiries, you may also contact us via Twitter or Facebook.

Follow us on Twitter at www.twitter.com/galaxyssupport or www.twitter.com/samsungservice

To find us on Facebook, please visit https://www.facebook.com/SamsungService

Thank you for your continued support.

Samsung Mobile Technical Support

Hi there,

Thank you for your inquiry! We appreciate your patience.
This is an issue that can best be resolved by reaching out to chat support at http://www.samsung.com/us/support/

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungSupport (@samsungsupport)
Facebook: Facebook.com/SamsungSupport

We thank you for your patience and appreciate your continued interest in Samsung products!

Hi shawtymah!

Thank you for your inquiry.

You may call your service provider to check if you have enough signal strength in your area and for options on upgrading your phone.

Otherwise,please call the Samsung Customer Care at your earliest convenience through our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m to 6 pm. Saturday CST for further assistance in troubleshooting and questions related to possible repair.

We appreciate your time writing us here at Samsung!

Thanks for your question!

Regarding your concern, please refer to the link below for steps and more info.

http://downloadcenter.samsung.com/content/UM/200907/20090716211531796/T-Mobile_T559_Comeback_ug_F8.pdf

If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support:
http://goo.gl/ZALJm

Thanks and have a great day!

Hi there,

Thank you for your inquiry! We appreciate your patience. This is an issue that can best be addressed by reaching out to your service provider.

We thank you for your patience and appreciate your continued interest in Samsung products!

Hi bbcell,

Thank you for reaching out. We understand that you would like to know the price of a Samsung Comeback.

We do not sell phones directly to the public but to the service providers for whom we manufacture each model.

For this reason, we ask that you contact your preferred service provider for further assistance with pricing and availability.

You may reach T-mobile at 1-800-937-8997 for futher assistance, since we directly manufacture the Samsung Comeback to them.

You can still view all of our phones on our website at www.samsungmobileusa.com.

Thank you for your continued interest in Samsung products.

Thanks for your question!

Regarding your concern, please contact your service provider as this is a network dependent feature/service on the device.

If you need additional assistance or information, please just write us again on this forum or you can also try calling Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further!

You can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.

Chat Support: http://goo.gl/ZALJm

We do appreciate hearing from our customers, as your comments are vital for us to continue improving our products, as well as our business.

Thanks and have a great day!

Hi Morehelpme2!

Thank you for your inquiry! We appreciate your patience regarding your issue with the SGH-T559.
By pushing the the volume keys on the side of the device when a text message is open, you can change the size of your text font.

To change the dialing display font type, color, or background color follow the steps below:

From the standby screen, press the left soft key for Menu
Select Settings (4)
Select Personalize (1)
Select Display Settings (2)
Select Dialing Display (3)
Select from the following options:
Font Type (1)
Select either Normal 1 or Normal 2, using the navigation keys
Press the left soft key to Save the Font Type setting
Font Color (2)
Select the Font Color, using the navigation keys, from the following:
Basic: for unchangeable Basic Black or White, depending on the theme setting
Monochrome: select the Font Color, using the navigation keys
Gradation: select the Font Color, using the navigation keys
Press the left soft key to Save the Font Color setting
Background Color (3)
Select the desired background color
Press the left soft key to Save the Background Color setting

If you need additional support, call Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further!

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungService (@samsungservice)
Facebook: Facebook.com/SamsungService

We thank you for your patience and appreciate your continued interest in Samsung products!

Hi combat553!

Thank you for taking the time to inform us of the issue concerning your Samsung product.

Regarding about your concern, most issues may be resolved with minimal troubleshooting. Once troubleshooting has been done to the point of actual failure, we can setup warranty service for your phone, if it is determined the problem cannot be resolved over the phone.

If it is deemed, after troubleshooting, that the phone has failed, our Repair Administrators create a Return Material Authorization (RMA#) for the Phone. Provided there is no physical damage to the phone and that the failure is not due to any type of liquid damage, it will be repair under warranty.

For troubleshooting and questions related to possible repairs we invite you to contact Samsung Customer Care at your earliest convenience through our toll free number 1-888-987-HELP (1-888-987-4357).

A Customer Service Representative will be able to assist you between the hours 7:00 a.m. to 9:00 p.m. Monday thru Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time. The defective product will need to be sent to our repair center and a Proof of Purchase is required. The Repair Administrator will assign RMA # for the repair that will need to be written under our address on the outside of the package being sent. The phone will be tested and inspected for quality assurance while in our facilities.

Again, we thank you for comments and appreciate your patience and understanding in this matter.

We appreciate your continued interest in Samsung products.

Thanks for your question!

Regarding your concern, are you having a phone lock message or you would like to unlock your phone for a different network?

Unlocking the phone to use it for a different network requires permission from your current service provider as We hold a proprietary licensing agreement with them.Contact your current service provider for assistance on how to unlock it using the unlock code they will provide.

If you are having "PIN LOCK" or "PUK LOCK", it's a lock on the simcard and you can ask for assistance with your service provider to help you with the PUK or PIN CODE to unlock it.

If the phone has a "Phone lock" and it's asking for a passcode, use "0000” or “00000000” as a default passcode.

If you need additional assistance or information, please just write us again on this forum or you can also try calling Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further!

You can also chat live with a support agent by following the link below or feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.

Chat Support: http://goo.gl/1P7mI

We do appreciate hearing from our customers, as your comments are vital for us to continue improving our products, as well as our business.

Thanks and have a great day!

Thank you for your correspondence!

We sincerely apologize for any inconvenience this presents and thank you for your continued interest in Samsung products.

Please try to do a soft reset on the phone by powering it off and removing the battery then placing it back again to reboot the handset.

If this does not work, please just write us again on this forum or you can also try calling Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further!

You can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.

Chat Support: http://goo.gl/ZALJm

Thanks and have a great day!

Thank you for your correspondence!

We sincerely apologize for any inconvenience this presents and thank you for your continued interest in Samsung products.

Please try to do a soft reset on the phone by powering it off and removing the battery then placing it back again to reboot the handset.

Also, here is a link with steps on how to insert a memory card.
http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view_us.jsp?SITE_ID=22&PG_ID=557&PROD_SUB_ID=560&PROD_ID=1822&AT_ID=158556

If this does not work, please just write us again on this forum or you can also try calling Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further!

You can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.

Chat Support: http://goo.gl/ZALJm

Thanks and have a great day!