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Customer Questions & Answers for
SGH-T528G

Customer Questions & Answers:
252 Questions
 | 
215 Answers

Questions & Answers for samsung SGH-T528G

Question

PC Studio download?

I have been reading through the materials for the t528 which I purchased yesterday and it states that PC Studio is a free download from the support web site. I'm not having much luck finding the download page. Help?
asked 3 years, 1 month ago
jmcleod
on SGH-T528G
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
go to this link for the download

http://www.samsung.com/us/support/SupportOwnersFAQPopup.do?faq_id=FAQ00029056&fm_seq=29224
answered 2 years, 5 months ago
swro1
-2points
0out of 2found this answer helpful.
answer 2
go on line wirte in the search box the new samsung pc stuido and follow the instructions and install the program you must first register your phone good luck
answered 2 years, 9 months ago
pipemaker
home computer
-1point
0out of 1found this answer helpful.
Question

WHY DOES MY PHONE CONTINUE TO SHUT OFF AND POWER BACK ON ?

asked 3 years, 1 month ago
WAIMEABABI4
FAYETTEVILLE, NORTH CAROLINA
on SGH-T528G
-1point
0out of 1found this question helpful.
2 answers
Answers
answer 1
It says right in the actual manual. "Make sure battery is properly installed. If not, this will cause the phone to turn itself on and off". If your phone is doing this, take out battery and re-install it! If connections are barely off, (which I learned myself on older phones too), it can also shorten, or cause the phone not to charge properly too. As we carry our phones around, batteries can move too. Hope this helps!
answered 2 years, 11 months ago
Aquanettte
-1point
0out of 1found this answer helpful.
answer 2
Hello WAIME,

We had the exact same problem. There was no solution expect to contact StraightTalk and receive a replacement. Luckily it hadn't been 30 days since we had bought it and they sent us a new one. My only other recommendation would be to reset the phone to factory settings as it came. This can be done from the menu. Good Luck!
answered 3 years ago
AeRoSpaceman
0points
0out of 0found this answer helpful.
Question

i am having trouble finding the END button for the music player

also i cant seem to remove any of the short cuts off the main screen
please explain how to do this
asked 2 years, 10 months ago
58uup
ok
on SGH-T528G
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
To the best of my knowledge, there is no END button. The Pause/Play button allows you to start and stop a song, but to end a song, you have to press the forward or backword icons and go to another song or press the center key to back out to the song menu. As for the widgits, you have to open your widgit menu, by touching the widgit menu tab on the left side of your screen about 2/3s of the way down. When it opens, touch the widgit you want to remove from the screen and watch for it to enlarge. then with your finger still on the icon, slide it all the way to the left. It should shrink and align itself back into the menu.
answered 2 years, 9 months ago
stevelb
East Texas
0points
0out of 0found this answer helpful.
answer 2
Hi there,
Thanks for reaching out for support. This inquiry is best addressed by calling into our customer service center. At your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.
For future inquiries, you may also contact us via Twitter or Facebook.
Follow us on Twitter @galaxyssupport or @samsungsupport
To find us on Facebook, please visit https://www.facebook.com/samsungsupport
You may also reach us via live chat at the following link: http://goo.gl/ZALJm
Thanks and have a great day!
Samsung Mobile Technical Support
answered 2 years, 9 months ago
SamsungSupport11
Austin, Texas
0points
0out of 0found this answer helpful.
Question

how do I access the numeric screen during a call?

asked 2 years, 10 months ago
beekeeperswife
fort smith, AR
on SGH-T528G
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
hold the lock key on top right side of phone, screen will open with buttons, one of whick is labeled "dial", push dial and numeric keys will appear
answered 2 years, 2 months ago
ljaleighw
Indiana
+1point
1out of 1found this answer helpful.
answer 2
TRACFONE

Thank you for your inquiry.

Please coordinate with your service provider with regard to this phone model.
Trac Fone ( 1-800-867-7183)

Note: Tracfone has their own technical support for their phones.

We appreciate your continued interest in Samsung products.
answered 2 years, 10 months ago
SamsungSupport9
0points
0out of 0found this answer helpful.
Question

How do I unlock my phone

I cant get in my phone it says I need a PUK code to get back in my phone. It locked on me when i was changing my password to get in my phone So please help me
asked 2 years, 3 months ago
babygirl2012
on SGH-T528G
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
You will have to call the phone company and they will provide you with a PUK code
answered 2 years, 1 month ago
Invisibleman
Ohio
0points
0out of 0found this answer helpful.
answer 2
Hello there.

Please try to use the default pass code to unlock your phone. Default pass code is 0000 or 00000000. If the default password won’t work, we would be glad to give you further assistance in unlocking your phone. Just call Samsung Support Hotline at your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

If you need additional assistance, feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.

Thanks and have a great day!
answered 2 years, 3 months ago
SamsungTech2
0points
0out of 0found this answer helpful.
Question

For the T528G how do you remove widgets from the main screen?

I just bought a T528G and my screen is full of widgets now. Is there an online owner's manual or something a little more helpful?
asked 3 years, 1 month ago
Carndog
on SGH-T528G
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Not that I'm aware of. There's a widgit tab about 2/3rds the way down the screen on the left side. Activation of this tab will show you the available widgits for your screens. If you touch the widgit you want removed, watch for the widgit to enlarge, indicating that it's ready to be moved, then slide the widgit all the way to the left on to the widgit menu. You'll see the widgit you moved shrink into the menu indicating that your widgit is now back in the menu and off your main screens. It's the opposite from activating a widgit from the menu.
answered 2 years, 9 months ago
stevelb
East Texas
+1point
1out of 1found this answer helpful.
Question

How do I reset an email address?

I put in my email but it says I have the wrong password. I have reset my phone back to factory defaults but that did not allow me to re-enter information for my email address.
Thanks
asked 3 years, 1 month ago
jml456
on SGH-T528G
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
You go into your browser go to the site were your email is from log in ''threw your browser'' and hit keep signed in.
answered 3 years ago
stephens55
0points
0out of 0found this answer helpful.
Question

how do i import address book from memory card or email?

asked 3 years, 1 month ago
Anonymous
texas
on SGH-T528G
-1point
0out of 1found this question helpful.
1 answer
Answers
answer 1
You can't. Read the book.
answered 3 years, 1 month ago
Buster938
USA
-1point
0out of 1found this answer helpful.
Question

Can I lock my phone with a password?

I'm trying to figure out how to set up my phone to require a password to unlock it. I've looked in Settings->Phone->Security and then got stuck. I also have no idea what my PIN Code is.
asked 3 years, 1 month ago
leeshybaby
on SGH-T528G
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi leeshybaby,

Thank you for your inquiry. We understand that you would like to know if you can lock your phone, SGH-T528.

The hardware of the phone is manufactured by Samsung but the software and the programming of the device is solely incorporated and configured by your carrier. With this, your carrier has formed their own support group to assist you with your inquiries.

This is something that would be best addressed by your Service Provider. Please contact your Service Provider’s Customer Service Department for the resolution of this matter.

You may call up their Customer Care toll free number at TracFone Support Number: 1-800-867-7183.

Thank you for your continued interest in Samsung products.
answered 1 year, 11 months ago
SamsungSupport13
SamsungSupport13
0points
0out of 0found this answer helpful.
Question

Wifi unable to activate on Samsung sgh-t528. How do I fix it?

Wifi worked yesterday. When I tried to connect today, it said wifi unable to activate.
asked 3 years, 1 month ago
gdalton33
41224
on SGH-T528G
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi gdalton33,

Thank you for your inquiry. We understand that you cannot activate the Wi-Fi on your Samsung SGH-T528G and we apologize for any inconvenience this may have caused you.

Questions concerning the use of your handset are best addressed through your service provider.

You may reach TracFone at 1-800-867-7183 for further assistance.

We appreciate your continued interest in Samsung products.
answered 1 year, 10 months ago
Samsung5
0points
0out of 0found this answer helpful.
Question

Can't delete wi-fi connections? why?

asked 3 years, 1 month ago
wesleyan7
on SGH-T528G
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi wesleyan7,

Thank you for your inquiry. We understand your concern that you cannot delete wi-fi connection on your phone. We apologize for any inconvenience this may have caused you.

Questions concerning the use of your handset are best addressed through your service provider.

You may reach TracFone at 1-800-867-7183 for further assistance.

We appreciate your continued interest in Samsung products.
answered 1 year, 10 months ago
Samsung5
-1point
0out of 1found this answer helpful.
Question

I forgot my phone password

I need to know if there is a master reset pin?
asked 3 years, 1 month ago
babyc
tennessee
on SGH-T528G
-1point
0out of 1found this question helpful.
1 answer
Answers
answer 1
Hi babyc,

Thank you for your inquiry. We understand that you forgot the password on your phone and you would like to know if there is a master reset pin that you can use to unlock your phone.

Questions concerning the use of your handset are best addressed through your service provider.

You may reach TracFone at 1-800-867-7183 for further assistance.

We appreciate your continued interest in Samsung products.
answered 1 year, 10 months ago
Samsung5
0points
0out of 0found this answer helpful.
Question

how do I transfer photos from the memory card to my computer for pprocessing?

asked 3 years, 1 month ago
soarakera
on SGH-T528G
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi soarakera,

Thank you for your inquiry. We understand that you would like to know how you can transfer pictures from your memory card to your computer.

Questions concerning the use of your handset are best addressed through your service provider.

You may reach TracFone at 1-800-867-7183 for further assistance.

We appreciate your continued interest in Samsung products.
answered 1 year, 10 months ago
Samsung5
0points
0out of 0found this answer helpful.
Question

Wifi problems

Every time I connect to any WiFi network it connects then immediately disconnects, for open networks and even my own home network.
asked 3 years, 1 month ago
Malome
on SGH-T528G
-1point
0out of 1found this question helpful.
1 answer
Answers
answer 1
Hi Malome,

Thank you for your inquiry. We understand your concern that everytime you're able to connect to any wi-fi connection it will immediately disconnects. We're sorry to hear this.

Questions concerning the use of your handset are best addressed through your service provider.

You may reach TracFone at 1-800-867-7183 for further assistance.

We appreciate your continued interest in Samsung products.
answered 1 year, 10 months ago
Samsung5
0points
0out of 0found this answer helpful.
Question

what apps are available for the T528g

the phone says app capable, but no one knows of any apps available
asked 3 years, 1 month ago
thecleghornfamily
USA
on SGH-T528G
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi thecleghornfamily,

Thank you for your inquiry. We understand that you would like to know what applications are available for your Samsung SGH-T528G.

Questions concerning the use of your handset are best addressed through your service provider.

You may reach TracFone at 1-800-867-7183 for further assistance.

We appreciate your continued interest in Samsung products.
answered 1 year, 10 months ago
Samsung5
-1point
0out of 1found this answer helpful.
Question

Is there a driver available to download pictures to my computer for my T528G cell phone

asked 3 years, 1 month ago
popsjr
Anniston, AL
on SGH-T528G
-1point
0out of 1found this question helpful.
1 answer
Answers
answer 1
Hi there, Thank you for your inquiry! We appreciate your patience. This is an issue that can best be resolved by reaching out to chat support at http://www.samsung.com/us/support/ or by calling Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further We’re also available for support on Twitter & Facebook! twitter.com/SamsungSupport (@samsungsupport) Facebook: Facebook.com/SamsungSupport We thank you for your patience and appreciate your continued interest in Samsung products!
answered 2 years, 10 months ago
Doc423
Gadsden, AL
-4points
0out of 4found this answer helpful.
Question

can i use t528g as modem?

asked 3 years, 1 month ago
juice05679
on SGH-T528G
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi juice05679,

Thank you for your inquiry. We understand that you would like to know if you can use the Samsung SGH-T528G as a modem.

Questions concerning the use of your handset are best addressed through your service provider.

You may reach TracFone at 1-800-867-7183 for further assistance.

We appreciate your continued interest in Samsung products.
answered 1 year, 10 months ago
Samsung5
0points
0out of 0found this answer helpful.
Question

i have a samsung t528g threw straight talk and i some how locked my phone and i have no idea how to get into it. is there some way to reset it

if you could please message me back that would be great thanks
asked 3 years, 1 month ago
PatrickD1987
on SGH-T528G
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi PatrickD1987,

Thank you for your inquiry. We understand that you would like to know how to resest your phone.

For lock issues on the phone, you may have to coordinate with your service provider which is Straight Talk for further assistance and security purposes. You may call up their Customer Care toll free number at 1-877-430-2355.

Thank you for your continued interest in Samsung products.
answered 1 year, 11 months ago
SamsungSupport13
SamsungSupport13
0points
0out of 0found this answer helpful.
Question

how do i move pictures from phone to computer?

asked 3 years, 1 month ago
rfrantan
on SGH-T528G
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I find the easiest way is to use the bluetooth capabilities. The phone has it and your computer should also have it.

If you can't do that, you can buy a USB reader for your micro SD card. That way, you just put your card into the reader and plug the reader into your computer.

Or you could send the photo as a picture message to an email address.
answered 2 years, 10 months ago
flwrstx
+2points
2out of 2found this answer helpful.
Question

how do i send my video's to facebook

asked 3 years ago
jujeeju1968
on SGH-T528G
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi jujeeju1968,

Thank you for your inquiry. We understand that you would like to know how to send video's to your Facebook account.

Questions concerning the use of your handset are best addressed through your service provider.

You may reach TracFone at 1-800-867-7183 for further assistance.

We appreciate your continued interest in Samsung products.
answered 1 year, 10 months ago
Samsung5
0points
0out of 0found this answer helpful.
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