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Customer Questions & Answers for
SGH-T528G

Customer Questions & Answers:
252 Questions
 | 
215 Answers

Questions & Answers for samsung SGH-T528G

Question

How to activate wi fi?

I was able to finally activate the wi fi on October 8th,2011. Today when I was using the wi fi, it stopped and now it is saying "unable to activate". How do I fix this and what is wrong with it?
asked 2 years, 10 months ago
zach89
Angier, NC
on SGH-T528G
-1point
0out of 1found this question helpful.
1 answer
Answers
answer 1
Hi zach89,

Thank you for your inquiry. We understand that you would like to know how to activate the wi-fi on your Samsung phone since you are receiving an error message and you would like to know how to fix it and what is wrong with it. We apologize for any inconvenience this may have caused you.

Questions concerning the use of your handset are best addressed through your service provider.

You may reach TracFone at 1-800-867-7183 for further assistance.

We appreciate your continued interest in Samsung products.
answered 1 year, 8 months ago
Samsung5
0points
0out of 0found this answer helpful.
Question

Can I program my phone to enter my voicemail automatically when I access voicemail

asked 2 years, 10 months ago
baroloman
on SGH-T528G
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi baroloman,

Thank you for your inquiry. We understand that you would like to know if you can program your phone to enter your voicemail automatically when you access voicemail.

Questions concerning the use of your handset are best addressed through your service provider.

You may reach TracFone at 1-800-867-7183 for further assistance.

We appreciate your continued interest in Samsung products.
answered 1 year, 8 months ago
Samsung5
0points
0out of 0found this answer helpful.
Question

Why won't my phone connect to my PC?

I tried everything, the funny thing is, I managed to get it to work ONCE, now it just won't come up. Help Please.
asked 2 years, 10 months ago
Kaypain
on SGH-T528G
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I found this a little tricky at first too on my STRAIGHTTALK phone. This is what I do now. Make sure phone is powered on, plug the phone into the mini jack to computer, and then unlock it. When it goes to unlock, it brings up a notification that you can't have bluetooth and usb connections at the same time and then goes to a "connection" or "connected" screen that won't let you do ANYTHING on the phone except watch a circular icon that reminds me of the duracell battery (Black screen with bronze circle).

Everything you do on it has to be done from the computer. Its possible you need to update drivers/settings on your computer itself, but I never had to.

I have a 2gig microSD card, which I believe is all the computer interacts with. If you don't have a microSD card (upto 16gig as I recall, but not the fancy new HD variety), it may not work. I don't know that for sure though.

Goodluck!
answered 2 years, 6 months ago
Gfunkey04
Puyallup, WA, USA
-2points
0out of 2found this answer helpful.
Question

cannot get phone to connect to my computer.

asked 2 years, 10 months ago
pnts19
fl.
on SGH-T528G
-1point
0out of 1found this question helpful.
1 answer
Answers
answer 1
Hi pnts19,

Thank you for your inquiry. We're sorry to hear that you cannot get your Samsung phone to connect to your computer.

Questions concerning the use of your handset are best addressed through your service provider.

You may reach TracFone at 1-800-867-7183 for further assistance.

We appreciate your continued interest in Samsung products.
answered 1 year, 8 months ago
Samsung5
0points
0out of 0found this answer helpful.
Question

speaker on and off function

asked 2 years, 9 months ago
danlon
danlon
on SGH-T528G
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi danlon,

Thank you for your inquiry. We understand that you would like to know how to turn on and off the speaker on your Samsung phone.

Questions concerning the use of your handset are best addressed through your service provider.

You may reach TracFone at 1-800-867-7183 for further assistance.

We appreciate your continued interest in Samsung products.
answered 1 year, 8 months ago
Samsung5
0points
0out of 0found this answer helpful.
Question

how to set alerts to text messages / voice mail alerts

How to set alert, tones to text and voice mail messages so you know you have recieved any. I am able to set to calls, but dont see an option for tones / alerts for text or voice mail.
asked 2 years, 9 months ago
sensitivecrab1969
Louisville, Ky
on SGH-T528G
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi sensitivecrab1969,

Thank you for your inquiry. We understand that you would like to know how to set alerts on your text messages and voice mails.

Questions concerning the use of your handset are best addressed through your service provider.

You may reach TracFone at 1-800-867-7183 for further assistance.

We appreciate your continued interest in Samsung products.
answered 1 year, 8 months ago
Samsung5
0points
0out of 0found this answer helpful.
Question

How come my browser won't open when I have lots of memory?

I keep getting an error that the browser won't open because it doesn't have enough memory. Yet my cache has been cleared and I have over 75% of my memory available.
asked 2 years, 9 months ago
Anonymous
Montana
on SGH-T528G
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi jesscrane,

Thank you for your inquiry. We understand that you would like to know why your browser won't open when you already cleared the cache and you have 75% available memory.

Questions concerning the use of your handset are best addressed through your service provider.

You may reach TracFone at 1-800-867-7183 for further assistance.

We appreciate your continued interest in Samsung products.
answered 1 year, 8 months ago
Samsung5
0points
0out of 0found this answer helpful.
Question

How do I change the font size on text messages

text size was fine , then changed to small size
asked 2 years, 9 months ago
Timothy46952
Marion, IN
on SGH-T528G
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Timothy46952,

Thank you for your inquiry. We understand that you would like to know how to change the font size on your text messages.

Questions concerning the use of your handset and PUK code are best addressed through your service provider.

You may reach TracFone at 1-800-867-7183 for further assistance.

We appreciate your continued interest in Samsung products.
answered 1 year, 8 months ago
Samsung5
0points
0out of 0found this answer helpful.
Question

what is my puk code?

asked 2 years, 9 months ago
kayep
on SGH-T528G
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your inquiry. We understand that you would like to know what is your PUK code.

Questions concerning the use of your handset and PUK code are best addressed through your service provider.

You may reach TracFone at 1-800-867-7183 for further assistance.

We appreciate your continued interest in Samsung products.
answered 1 year, 8 months ago
Samsung5
0points
0out of 0found this answer helpful.
Question

How can I add a signature to my text messages?

I want to have a signature on all of my emails without haveing to text it every time. How can I do that.
asked 2 years, 9 months ago
Mommamarlene
on SGH-T528G
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Mommamarlene,

Thank you for your inquiry. we understand that you would like to know how to add signature on the text messages without needing to type it every time you send text messages on your Samsung SGH-T528G.

Questions concerning the use of your handset are best addressed through your service provider.

You may reach TracFone at 1-800-867-7183 for further assistance.

We appreciate your continued interest in Samsung products.
answered 1 year, 8 months ago
Samsung5
-1point
0out of 1found this answer helpful.
Question

How do I turn off the ring alert for email?

none
asked 2 years, 9 months ago
teammarystar
home
on SGH-T528G
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
choose sound profile, click >>beside normal(lightly they are sensitive), click arrow pointing down in upper right corner choose email then click arrow in highlighted box then choose mute
answered 2 years, 9 months ago
DolphinDiva
0points
0out of 0found this answer helpful.
Question

Why won't my T528g phone connect to PC Studio

I've tried PC Studio 7 and New PC Studio 1.5 and neither application will recognize my phone in PC Studio mode. I need to be able to sync the phone to Outlook to upload the calendar, tasks, and contacts from my old Palm or my Samsung phone will be less than useful to me. I read this is a "hidden" feature of StraightTalk phones; i.e. we are not supposed to be able to sync our phones. I hope that is not true.
asked 2 years, 9 months ago
ptalbot15696
Latrobe PA
on SGH-T528G
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Yes sorry to say that is true. when I called about the same problem spoke with Samsung and Straight talk. Samsung was as helpfull as could be and said that the phone was all good and that I needed to contact Straight Talk and they said that you could not down load anything to protect the phone
answered 1 year, 8 months ago
pipemaker
Mountain Grove MO.
0points
0out of 0found this answer helpful.
Question

how to reset voicemail password

asked 2 years, 9 months ago
rktnwalk
on SGH-T528G
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi rktnwalk,

Thank you for your inquiry. We understand that you would like to know how to reset the voice mail password because you cannot access your voice mail and you don't know what it is. We're sorry to hear this.

Questions concerning the use of your handset are best addressed through your service provider.

You may reach TracFone at 1-800-867-7183 for further assistance.

We appreciate your continued interest in Samsung products.
answered 1 year, 8 months ago
Samsung5
0points
0out of 0found this answer helpful.
Question

How do I change the time? I go to menu-settings-time and date and it wont let me change it.

asked 2 years, 9 months ago
Pjackson
on SGH-T528G
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi there,

Thank you for your inquiry! We appreciate your patience.
This is an issue that can best be resolved by reaching out to chat support at http://www.samsung.com/us/support/

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungSupport (@samsungsupport)
Facebook: Facebook.com/SamsungSupport

We thank you for your patience and appreciate your continued interest in Samsung products!
answered 2 years, 8 months ago
Samsung10
-1point
0out of 1found this answer helpful.
Question

why cant i update my driver for my phone?

asked 2 years, 9 months ago
jaydogg99
on SGH-T528G
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thanks for your question!

Regarding your concern, unfortunately, there is no configurable option to do this on your device.

If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support:
http://goo.gl/ZALJm

Thanks and have a great day!
answered 2 years, 8 months ago
SamsungSupport9
-2points
0out of 2found this answer helpful.
Question

How the devil do I remove the various pop-up notifications from the main screen?

The user manual doesn't explain what any of the various little symbols on the screen signify. Furthermore, it doesn't explain how to remove the pop-up notifications (for missed calls, voicemail, new email, etc.). Cute phone, but the support materials are extremely lacking.
asked 2 years, 9 months ago
elizjmills
on SGH-T528G
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thanks for your question!

We sincerely apologize for any inconvenience this presents and thank you for your continued interest in Samsung products.

However, this question is best answered by calling our support line as they can assist you in a timelier manner than through this forum. At your earliest convenience, please contact our Customer Care Center by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

You can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support:
http://goo.gl/ZALJm

Thanks and have a great day!
answered 2 years, 8 months ago
SamsungSupport9
-4points
0out of 4found this answer helpful.
Question

what is the os for samsung t528g?

asked 2 years, 9 months ago
dragol78
home
on SGH-T528G
-1point
0out of 1found this question helpful.
1 answer
Answers
answer 1
Thanks for your question!

We sincerely apologize for any inconvenience this presents and thank you for your continued interest in Samsung products.

However, this question is best answered by calling our support line as they can assist you in a timelier manner than through this forum. At your earliest convenience, please contact our Customer Care Center by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

You can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support:
http://goo.gl/ZALJm

Thanks and have a great day!
answered 2 years, 8 months ago
SamsungSupport9
0points
1out of 2found this answer helpful.
Question

email login failure

i recently purchased the t528g and am pleased with it overall aside from the email setup. i started setup, and immediately received a login failure prompt, which took only 3kb however since then i have not attempted any logins, and when i pull up the main screen from being locked it will say login failure again.. now it is only 3kb, being deducted, but im not onunlimited plan, and i dodnt see why im being deducted kb's if im not trying to login?
asked 2 years, 9 months ago
icewaller
cataula ga
on SGH-T528G
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thanks for your question!

Regarding your concern, please contact your service provider as this is a network dependent feature on your device.

If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support:
http://goo.gl/ZALJm

Thanks and have a great day!
answered 2 years, 8 months ago
SamsungSupport9
-2points
0out of 2found this answer helpful.
Question

why does my T528G continually reset the date and time to December 31, 2010, 12:01 am?

asked 2 years, 9 months ago
murdockw
on SGH-T528G
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi murdockw,

Thank you for your inquiry. We understand that you would like to know why your Samsung SGH-T528G continually reset the date and time to December 31, 2010, 12:01 am.

Questions concerning the use of your handset are best addressed through your service provider.

You may reach TracFone at 1-800-867-7183 for further assistance.

We appreciate your continued interest in Samsung products.
answered 1 year, 8 months ago
Samsung5
0points
0out of 0found this answer helpful.
Question

I forgot my password how do i unlock my phone?

asked 2 years, 9 months ago
summerholloman
on SGH-T528G
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thanks for your question!

Regarding your concern, the passcode for the phone is either 0000 or 00000000.

If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support:
http://goo.gl/ZALJm
Thanks and have a great day!
answered 2 years, 8 months ago
SamsungSupport9
-1point
0out of 1found this answer helpful.
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