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Customer Questions & Answers for
SGH-T528G

Customer Questions & Answers:
252 Questions
 | 
215 Answers

Questions & Answers for samsung SGH-T528G

Question

Why does it say service unavailable only when I send or recieve picture messages or go on the internet?

I just got this phone yesterday.... but I can't go on the web unless I am connected to wi-fi and I can't send or recieve picture messages every time I do it says service unavailble even when I have service
asked 2 years, 9 months ago
fallingstar
on SGH-T528G
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your inquiry.

Please coordinate with your service provider with regard to this phone model.
Trac Fone ( 1-800-867-7183)

Note: Tracfone has their own technical support for their phones.

We appreciate your continued interest in Samsung products.
answered 2 years, 9 months ago
SamsungSupport9
-1point
0out of 1found this answer helpful.
Question

how do you turn on the speaker on and off on the t528g?

asked 3 years, 1 month ago
danlon
on SGH-T528G
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi danlon,

Thank you for your inquiry. We understand that you would like to know how to turn on and off the speaker on your Samsung SGH-T528G.

Questions concerning the use of your handset are best addressed through your service provider.

You may reach TracFone at 1-800-867-7183 for further assistance.

We appreciate your continued interest in Samsung products.
answered 1 year, 11 months ago
Samsung5
0points
0out of 0found this answer helpful.
Question

How do I turn off the email notification?

I just got my phone and I don't want my phone to buzz when I recieve an email. Can I turn that off? Also where do I change the message sound for when I recieve a text message?
asked 3 years, 1 month ago
Rjallen19
on SGH-T528G
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
As far as I know, you can't turn off the alert for your e-mail or change the one for your messages.
answered 2 years, 10 months ago
stevelb
East Texas
0points
0out of 0found this answer helpful.
Question

How do I change the font size on text messages

text size was fine , then changed to small size
asked 3 years ago
Timothy46952
Marion, IN
on SGH-T528G
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Timothy46952,

Thank you for your inquiry. We understand that you would like to know how to change the font size on your text messages.

Questions concerning the use of your handset and PUK code are best addressed through your service provider.

You may reach TracFone at 1-800-867-7183 for further assistance.

We appreciate your continued interest in Samsung products.
answered 1 year, 11 months ago
Samsung5
0points
0out of 0found this answer helpful.
Question

can't seem to get the phone to unlock

asked 3 years ago
joecool35
on SGH-T528G
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi joecool35,

Thank you for your inquiry. We understand your concern that you can't unlock your Samsung phone. We're sorry to hear this.

Questions concerning the use of your handset are best addressed through your service provider.

You may reach TracFone at 1-800-867-7183 for further assistance.

We appreciate your continued interest in Samsung products.
answered 1 year, 11 months ago
Samsung5
0points
0out of 0found this answer helpful.
Question

what is my puk code?

asked 3 years ago
kayep
on SGH-T528G
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your inquiry. We understand that you would like to know what is your PUK code.

Questions concerning the use of your handset and PUK code are best addressed through your service provider.

You may reach TracFone at 1-800-867-7183 for further assistance.

We appreciate your continued interest in Samsung products.
answered 1 year, 11 months ago
Samsung5
0points
0out of 0found this answer helpful.
Question

How can I add a signature to my text messages?

I want to have a signature on all of my emails without haveing to text it every time. How can I do that.
asked 3 years ago
Mommamarlene
on SGH-T528G
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Mommamarlene,

Thank you for your inquiry. we understand that you would like to know how to add signature on the text messages without needing to type it every time you send text messages on your Samsung SGH-T528G.

Questions concerning the use of your handset are best addressed through your service provider.

You may reach TracFone at 1-800-867-7183 for further assistance.

We appreciate your continued interest in Samsung products.
answered 1 year, 11 months ago
Samsung5
-1point
0out of 1found this answer helpful.
Question

how do I transfer or sync my address book

yahoo and cell phone
asked 3 years ago
charleensorrels
topeka ks
on SGH-T528G
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi charleensorrels,

Thank you for your inquiry. We understand that you would like to know how to transfer or sync the address book on your yahoo account and phone.

Questions concerning the use of your handset are best addressed through your service provider.

You may reach TracFone at 1-800-867-7183 for further assistance.

We appreciate your continued interest in Samsung products.
answered 1 year, 11 months ago
Samsung5
0points
0out of 0found this answer helpful.
Question

How do I change the time? I go to menu-settings-time and date and it wont let me change it.

asked 3 years ago
Pjackson
on SGH-T528G
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi there,

Thank you for your inquiry! We appreciate your patience.
This is an issue that can best be resolved by reaching out to chat support at http://www.samsung.com/us/support/

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungSupport (@samsungsupport)
Facebook: Facebook.com/SamsungSupport

We thank you for your patience and appreciate your continued interest in Samsung products!
answered 2 years, 11 months ago
Samsung10
-1point
0out of 1found this answer helpful.
Question

why cant i update my driver for my phone?

asked 3 years ago
jaydogg99
on SGH-T528G
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thanks for your question!

Regarding your concern, unfortunately, there is no configurable option to do this on your device.

If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support:
http://goo.gl/ZALJm

Thanks and have a great day!
answered 2 years, 11 months ago
SamsungSupport9
-2points
0out of 2found this answer helpful.
Question

How the devil do I remove the various pop-up notifications from the main screen?

The user manual doesn't explain what any of the various little symbols on the screen signify. Furthermore, it doesn't explain how to remove the pop-up notifications (for missed calls, voicemail, new email, etc.). Cute phone, but the support materials are extremely lacking.
asked 3 years ago
elizjmills
on SGH-T528G
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thanks for your question!

We sincerely apologize for any inconvenience this presents and thank you for your continued interest in Samsung products.

However, this question is best answered by calling our support line as they can assist you in a timelier manner than through this forum. At your earliest convenience, please contact our Customer Care Center by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

You can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support:
http://goo.gl/ZALJm

Thanks and have a great day!
answered 2 years, 11 months ago
SamsungSupport9
-4points
0out of 4found this answer helpful.
Question

Can I use my Samsung SCH-t528g as an internet router?

asked 3 years ago
mglong
on SGH-T528G
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi mglong,

Thank you for your inquiry. We understand that you would like to know if you can use the Samsung SCH-T528G as an internet router.

Questions concerning the use of your handset are best addressed through your service provider.

You may reach TracFone at 1-800-867-7183 for further assistance.

We appreciate your continued interest in Samsung products.
answered 1 year, 11 months ago
Samsung5
0points
0out of 0found this answer helpful.
Question

how to get out of emergency call mode

help how do i get phone out of this feature
asked 3 years ago
taylor212
on SGH-T528G
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
You can try installing a new SIM card and get it activated by your provider. If this fails to help and call your provider back and make arrangements to an exchange your old phone for a new one. I'm sure they will be happy to help.
answered 2 years, 10 months ago
stevelb
East Texas
-2points
0out of 2found this answer helpful.
Question

email login failure

i recently purchased the t528g and am pleased with it overall aside from the email setup. i started setup, and immediately received a login failure prompt, which took only 3kb however since then i have not attempted any logins, and when i pull up the main screen from being locked it will say login failure again.. now it is only 3kb, being deducted, but im not onunlimited plan, and i dodnt see why im being deducted kb's if im not trying to login?
asked 3 years ago
icewaller
cataula ga
on SGH-T528G
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thanks for your question!

Regarding your concern, please contact your service provider as this is a network dependent feature on your device.

If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support:
http://goo.gl/ZALJm

Thanks and have a great day!
answered 2 years, 11 months ago
SamsungSupport9
-2points
0out of 2found this answer helpful.
Question

why does my T528G continually reset the date and time to December 31, 2010, 12:01 am?

asked 3 years ago
murdockw
on SGH-T528G
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi murdockw,

Thank you for your inquiry. We understand that you would like to know why your Samsung SGH-T528G continually reset the date and time to December 31, 2010, 12:01 am.

Questions concerning the use of your handset are best addressed through your service provider.

You may reach TracFone at 1-800-867-7183 for further assistance.

We appreciate your continued interest in Samsung products.
answered 1 year, 11 months ago
Samsung5
0points
0out of 0found this answer helpful.
Question

what is the os for samsung t528g?

asked 3 years ago
dragol78
home
on SGH-T528G
-1point
0out of 1found this question helpful.
1 answer
Answers
answer 1
Thanks for your question!

We sincerely apologize for any inconvenience this presents and thank you for your continued interest in Samsung products.

However, this question is best answered by calling our support line as they can assist you in a timelier manner than through this forum. At your earliest convenience, please contact our Customer Care Center by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

You can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support:
http://goo.gl/ZALJm

Thanks and have a great day!
answered 2 years, 11 months ago
SamsungSupport9
0points
1out of 2found this answer helpful.
Question

How do I get my browser back in my widgets tab?

My browser icon is stuck on my screen. I cannot move it anywhere. I want to get it back into my widgets tab.
asked 3 years ago
snella9600
Iowa
on SGH-T528G
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
When you press the > to open your widgets on your home screen you will see an icon at the very top (it looks like a list with a wheel beside it), if you press that icon it will take you to your widgets that are on your shortcuts tab...you may then check the items you wish you show on your widgets.
answered 3 years ago
nikkiT528G
Little Rock, AR
0points
0out of 0found this answer helpful.
Question

I entered the wrong password for my email when I set it up. How do I correct?

asked 2 years, 6 months ago
mhs4
Dacula, Georgia
on SGH-T528G
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hello-

Thank you for the inquiry. Please reach out to your service provider for support with that device. Tracfone provides direct support for all Samsung devices they carry. Follow this link to Tracfone support. http://bit.ly/AhELY4

Thank you and have a great day!

Samsung Mobile Support is now available on Twitter & Facebook!
twitter.com/SamsungSupport (@samsungsupport)
facebook.com/SamsungSupport
Chat Support: http://goo.gl/ZALJm
answered 2 years, 6 months ago
SamsungTech05
0points
0out of 0found this answer helpful.
Question

What is the OS on this phone?

I am shopping for various apps and need to know what versions / OS to be concerned about.
asked 2 years, 6 months ago
denolt
Home
on SGH-T528G
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hello and thanks for reaching out!

Please refer to this link: http://bit.ly/JQwohm for OS/version of your device.

If you need additional support, please reach out to Tracfone as they provide support for all Samsung devices they carry. Follow this link to Tracfone support. http://bit.ly/AhELY4

Thank you and have a great day!

Samsung Mobile Support is now available on Twitter & Facebook!
twitter.com/SamsungSupport (@samsungsupport)
facebook.com/SamsungSupport
Chat Support: http://goo.gl/ZALJm
answered 2 years, 6 months ago
SamsungTech05
-2points
0out of 2found this answer helpful.
Question

turn my phone on & it goes straight to USB mode a screen with a yellow & white circle & the word Connected under it. I can't use my phone, please help

asked 3 years ago
jstowers
home
on SGH-T528G
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question!

Please try to do a soft reset on the phone by powering it off and removing the battery then placing it back again to reboot the handset.

If this does not work, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support:
http://goo.gl/ZALJm

Thanks and have a great day!
answered 2 years, 11 months ago
SamsungSupport9
0points
0out of 0found this answer helpful.
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