Hello and thanks for reaching out!
Please refer to this link: http://bit.ly/JQwohm
for OS/version of your device.
If you need additional support, please reach out to Tracfone as they provide support for all Samsung devices they carry. Follow this link to Tracfone support. http://bit.ly/AhELY4
Thank you and have a great day!
Samsung Mobile Support is now available on Twitter & Facebook!
Chat Support: http://goo.gl/ZALJm
answered 2 years, 6 months ago