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Customer Questions & Answers for
samsung SGH-T528G

Customer Questions & Answers:
252 Questions
 | 
215 Answers

Questions & Answers for samsung SGH-T528G

Question

Can't connect Wifi

asked 2 years, 4 months ago
taterandmoon
Lucedale, MS
on SGH-T528G
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi there,
Thanks for reaching out for support. This inquiry is best addressed by calling into our customer service center. At your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

For future inquiries, you may also contact us via Twitter or Facebook.
Follow us on Twitter @galaxyssupport or @samsungsupport
To find us on Facebook, please visit https://www.facebook.com/samsungsupport
You may also reach us via live chat at the following link: http://goo.gl/ZALJm
Thanks and have a great day!
Samsung Mobile Technical Support
answered 2 years, 4 months ago
SamsungSupport11
Austin, Texas
-2points
0out of 2found this answer helpful.
Question

Can the SGH-T528G successfully connect to a PC for video download? What software works?

I've tried two popular software packages (with supported data/USB cables). Neither sofware package worked on Windows Vista.
asked 2 years, 4 months ago
Bryc
Sacramento
on SGH-T528G
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi there,
Thanks for reaching out for support. This inquiry is best addressed by calling into our customer service center. At your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.
For future inquiries, you may also contact us via Twitter or Facebook.
Follow us on Twitter @galaxyssupport or @samsungsupport
To find us on Facebook, please visit https://www.facebook.com/samsungsupport
You may also reach us via live chat at the following link: http://goo.gl/ZALJm
Thanks and have a great day!
Samsung Mobile Technical Support
answered 2 years, 4 months ago
SamsungSupport11
Austin, Texas
-1point
1out of 3found this answer helpful.
Question

I am having trouble with my phone.

Yesterday, my phone just cut off, which it has been doing recently. Yesterday, though, it has done something different. Once I cut it back on, I cannot receive or send out texts. If I try, the message "INITIALIZING" comes up. If I try to look up contacts, same issue. I can go to web, fb, etc, and can dial out.
asked 2 years, 4 months ago
Anonymous
columbia,sc
on SGH-T528G
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi there,
Thanks for reaching out for support. This inquiry is best addressed by calling into our customer service center. At your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.
For future inquiries, you may also contact us via Twitter or Facebook.
Follow us on Twitter @galaxyssupport or @samsungsupport
To find us on Facebook, please visit https://www.facebook.com/samsungsupport
You may also reach us via live chat at the following link: http://goo.gl/ZALJm
Thanks and have a great day!
Samsung Mobile Technical Support
answered 2 years, 4 months ago
SamsungSupport11
Austin, Texas
0points
0out of 0found this answer helpful.
Question

How do I get internet to work without wi-fi?

internet and multi media messages not working and have not worked since I bought and activated phone 3 days ago
asked 2 years, 4 months ago
IamDGirl
North Brookfield, MA
on SGH-T528G
-1point
0out of 1found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi and thanks for reaching out! This is an issue that your service provider would be better suited to solve for you in a timely manner.

If you need additional assistance, feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.

Thanks and have a great day!
answered 2 years, 4 months ago
SamsungSupport13
SamsungSupport13
0points
1out of 2found this answer helpful.
Question

How do I change the power settings?

The screen time out.
asked 2 years, 4 months ago
killian6pk
Kentucky
on SGH-T528G
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi there,

Thank you for your inquiry! We appreciate your patience. This is an issue that can be resolved by performing a soft reset: power down the device, remove the battery for several minutes, then re-insert and power up. Should this not resolve your issue, please contact Chat support at http://www.samsung.com/us/support/

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungSupport (@samsungsupport)
Facebook: Facebook.com/SamsungSupport

We thank you for your patience and appreciate your continued interest in Samsung products!
answered 2 years, 4 months ago
Samsung10
0points
0out of 0found this answer helpful.
Question

IS THERE SOFTWARE AVAILABLE TO DOWNLOAD PICS FROM THE PHONE TO MY COMPUTER?

asked 2 years, 4 months ago
SFMACK
on SGH-T528G
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi there,

Thank you for your inquiry! We appreciate your patience.
This is an issue that can best be resolved by reaching out to chat support at http://www.samsung.com/us/support/

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungSupport (@samsungsupport)
Facebook: Facebook.com/SamsungSupport

We thank you for your patience and appreciate your continued interest in Samsung products!
answered 2 years, 4 months ago
Samsung10
-1point
0out of 1found this answer helpful.
Question

My contacts were deleted on my Samsung SGH-T528G phone. Is there any way to get them back?

asked 2 years, 4 months ago
smgordon
on SGH-T528G
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi,

Hi there,

Thank you for your inquiry! We appreciate your patience. Unfortunately, there is no configurable way to perform this on your device (unless they have been previously backed up on your PC).

We thank you for your patience and appreciate your continued interest in Samsung products!
answered 2 years, 4 months ago
Samsung10
-1point
0out of 1found this answer helpful.
Question

Which memory card do I need for this particular phone use? Samsung T528G

asked 2 years, 4 months ago
thomassan17
Bells, Tennessee
on SGH-T528G
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi there,

Thank you for your inquiry! We appreciate your patience.
This is an issue that can best be resolved by reaching out to chat support at http://www.samsung.com/us/support/

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungSupport (@samsungsupport)
Facebook: Facebook.com/SamsungSupport

We thank you for your patience and appreciate your continued interest in Samsung products!
answered 2 years, 4 months ago
Samsung10
-1point
0out of 1found this answer helpful.
Question

Why is there no PC Studio download for the SGH-T528G?

asked 2 years, 4 months ago
Bryc
Sacramento
on SGH-T528G
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi there,

Thank you for your inquiry! We appreciate your patience.
This is an issue that can best be resolved by reaching out to chat support at http://www.samsung.com/us/support/

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungSupport (@samsungsupport)
Facebook: Facebook.com/SamsungSupport

We thank you for your patience and appreciate your continued interest in Samsung products!
answered 2 years, 4 months ago
Samsung10
-3points
0out of 3found this answer helpful.
Question

Is the T528G skype capable?

When ordering accessories, what would be the closest model or compadible models. This model has very limited accessories.
asked 2 years, 4 months ago
Anonymous
coursegold ca
on SGH-T528G
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Pertaining to your query, we do not support the use of 3rd party applications and services with any of our devices. For this reason, we do not have information compiled on possible resources.
If you are having issues with the use of a specific 3rd party application or service, we recommend contacting the manufacturer of that application or service for compatibility and support assistance.
We do appreciate hearing from our customers, as your comments are vital for us to continue improving our products, as well as our business.

If you need additional assistance, feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.

Thanks and have a great day!
answered 2 years, 4 months ago
SamsungSupport13
SamsungSupport13
-1point
0out of 1found this answer helpful.
Question

where to download PC Studio for T528 cell phone?

asked 2 years, 4 months ago
hoboken
Texas USA
on SGH-T528G
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Thanks for your question!

Regarding your concern, please refer to the link below for info.

http://www.samsung.com/us/support/SupportOwnersFAQPopup.do?faq_id=FAQ00029028&fm_seq=29196

If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support:
http://goo.gl/ZALJm

Thanks and have a great day!
answered 2 years, 4 months ago
SamsungSupport9
-1point
0out of 1found this answer helpful.
Question

how do i connect to wifi

i was getting it and then it say the code dont match . they reset it and now it dont match i am trying to get on and the code dont let me how can i fix thes ty
asked 2 years, 4 months ago
momabear1821
clearmont fl
on SGH-T528G
-1point
0out of 1found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi there,

Thank you for your inquiry! We appreciate your patience.
This is an issue that can best be resolved by reaching out to chat support at http://www.samsung.com/us/support/
or by calling Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungSupport (@samsungsupport)
Facebook: Facebook.com/SamsungSupport

We thank you for your patience and appreciate your continued interest in Samsung products!
answered 2 years, 4 months ago
SamsungSupport13
SamsungSupport13
0points
0out of 0found this answer helpful.
Question

how do i set a ring tone for my text messages

asked 2 years, 4 months ago
misssherri
25601
on SGH-T528G
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi there,

Thank you for your inquiry! We appreciate your patience. This is an issue that can best be addressed by reaching out to your service provider.
We thank you for your patience and appreciate your continued interest in Samsung products!
answered 2 years, 4 months ago
Samsung10
-1point
0out of 1found this answer helpful.
Question

How can I set up voicemail on my T528G

asked 2 years, 4 months ago
bigtroublesc
Spartanburg, SC
on SGH-T528G
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Thanks for your question!

Regarding your concern, please contact your service provider as this is a network dependent feature on your device.

If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support:
http://goo.gl/ZALJm

Thanks and have a great day!
answered 2 years, 4 months ago
SamsungSupport9
-1point
0out of 1found this answer helpful.
Question

there is one

my phone will not open it messafes up. it is saying intializing what do i do?
asked 2 years, 4 months ago
timmysgirl
benton arkansas
on SGH-T528G
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi there,

Thank you for your inquiry! We appreciate your patience. This is an issue that can be resolved by performing a soft reset: power down the device, remove the battery for several minutes, then re-insert and power up. Should this not resolve your issue, please contact Chat support at http://www.samsung.com/us/support/

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungSupport (@samsungsupport)
Facebook: Facebook.com/SamsungSupport

We thank you for your patience and appreciate your continued interest in Samsung products!
answered 2 years, 4 months ago
Samsung10
0points
0out of 0found this answer helpful.
Question

what is the operating system on my phone?

SGH-T528G
asked 2 years, 4 months ago
Anonymous
on SGH-T528G
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi there,

Thank you for your inquiry! We appreciate your patience. This is an issue that can best be addressed by reaching out to your service provider.
We thank you for your patience and appreciate your continued interest in Samsung products!
answered 2 years, 4 months ago
Samsung10
-5points
0out of 5found this answer helpful.
Question

canot turn on speaker phone on t528g cell

asked 2 years, 4 months ago
gordon777
bainbridge.ga 39819
on SGH-T528G
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi there,
Thanks for reaching out for support.
Please try a soft reset.
1. Power off
2. Remove the battery and leave it out for at least 30 seconds
3. Insert battery back into device
4. Power back on and evaluate

If these steps don’t resolve the issue that you’re experiencing, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.
For future inquiries, you may also contact us via Twitter or Facebook.
Follow us on Twitter @galaxyssupport or @samsungsupport
To find us on Facebook, please visit https://www.facebook.com/samsungsupport
You may also reach us via live chat at the following link: http://goo.gl/ZALJm
Thanks and have a great day!
Samsung Mobile Technical Support
answered 2 years, 4 months ago
SamsungSupport11
Austin, Texas
0points
0out of 0found this answer helpful.
Question

what is the target date for the cell phone app website

cell phone t528
asked 2 years, 4 months ago
djmusicmaster
Johnstown Pennsylvania
on SGH-T528G
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Thanks for reaching out to us for support.

Unfortunately, we need more information about the problem you’re experiencing in order to troubleshoot. Can you write us another question through this forum?

For future inquiries, you may also contact us via Twitter or Facebook.
Follow us on Twitter @galaxyssupport or @samsungsupport
To find us on Facebook, please visit https://www.facebook.com/samsungsupport
You may also reach us via live chat at the following link: http://goo.gl/ZALJm
Thanks and have a great day!
Samsung Mobile Technical Support
answered 2 years, 4 months ago
SamsungSupport11
Austin, Texas
0points
0out of 0found this answer helpful.
Question

How long is the Warranty on my SGH-T528

I am having a problem with the phone shutting down while trying to do things and I have to turn it back on, I also have noticed that a corner of the screen is starting to lift.
asked 2 years, 4 months ago
jmh10424
Daytona Beach Florida
on SGH-T528G
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hello-

Thank you for the inquiry. Copy and paste this link into your browser for warranty information. http://bit.ly/slpc27

Thank you and have a great day!

Samsung Mobile Support is now available on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungSupport (@samsungsupport)
facebook.com/SamsungSupport
Chat Support: http://goo.gl/ZALJm
answered 2 years, 4 months ago
SamsungSupport12
0points
0out of 0found this answer helpful.
Question

T528G (gp)

What PC Studio do I use for this phone and how do I install it on a Windows 7 computer?
asked 2 years, 4 months ago
sparkgrrlll
Kimberly, ID
on SGH-T528G
-1point
0out of 1found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi there,

Thank you for your inquiry! We appreciate your patience.
This is an issue that can best be resolved by reaching out to chat support at http://www.samsung.com/us/support/

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungSupport (@samsungsupport)
Facebook: Facebook.com/SamsungSupport

We thank you for your patience and appreciate your continued interest in Samsung products!
answered 2 years, 4 months ago
Samsung10
-2points
0out of 2found this answer helpful.
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