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Customer Questions & Answers for
samsung SGH-T528G

Customer Questions & Answers:
252 Questions
 | 
215 Answers

Questions & Answers for samsung SGH-T528G

Question

how to get out of emergency call mode

help how do i get phone out of this feature
asked 2 years, 8 months ago
taylor212
on SGH-T528G
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
You can try installing a new SIM card and get it activated by your provider. If this fails to help and call your provider back and make arrangements to an exchange your old phone for a new one. I'm sure they will be happy to help.
answered 2 years, 6 months ago
stevelb
East Texas
-2points
0out of 2found this answer helpful.
Question

what is the os for samsung t528g?

asked 2 years, 8 months ago
dragol78
home
on SGH-T528G
-1point
0out of 1found this question helpful.
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1 answer
Answers
answer 1
Thanks for your question!

We sincerely apologize for any inconvenience this presents and thank you for your continued interest in Samsung products.

However, this question is best answered by calling our support line as they can assist you in a timelier manner than through this forum. At your earliest convenience, please contact our Customer Care Center by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

You can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support:
http://goo.gl/ZALJm

Thanks and have a great day!
answered 2 years, 7 months ago
SamsungSupport9
0points
1out of 2found this answer helpful.
Question

How do I get my browser back in my widgets tab?

My browser icon is stuck on my screen. I cannot move it anywhere. I want to get it back into my widgets tab.
asked 2 years, 8 months ago
snella9600
Iowa
on SGH-T528G
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
When you press the > to open your widgets on your home screen you will see an icon at the very top (it looks like a list with a wheel beside it), if you press that icon it will take you to your widgets that are on your shortcuts tab...you may then check the items you wish you show on your widgets.
answered 2 years, 8 months ago
nikkiT528G
Little Rock, AR
0points
0out of 0found this answer helpful.
Question

i ea samsung model t528g cell phone

I puchased a new samsung t528g cell phone about a month and i am really upset. The touch screen is horrible, i have to touch the "on screen keyboard" letters mutiple times to get it to respond, the space bar can take 5 or 6 taps to get it to respond and the auto complete doesn't have all the words in it, it keeps correcting my spelling, offering a different word then what i want. How can you possibly be retailing this phone ? I am mad enough to go right to the attorney general about this. You know better.
asked 2 years, 8 months ago
Anonymous
98374
on SGH-T528G
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Thank you for your question!

Please try to do a soft reset on the phone by powering it off and removing the battery then placing it back again to reboot the handset.

If this does not work, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support:
http://goo.gl/ZALJm

Thanks and have a great day!
answered 2 years, 7 months ago
SamsungSupport9
-1point
0out of 1found this answer helpful.
Question

I forgot my password how do i unlock my phone?

asked 2 years, 8 months ago
summerholloman
on SGH-T528G
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Thanks for your question!

Regarding your concern, the passcode for the phone is either 0000 or 00000000.

If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support:
http://goo.gl/ZALJm
Thanks and have a great day!
answered 2 years, 7 months ago
SamsungSupport9
-1point
0out of 1found this answer helpful.
Question

why won't it accept my IMEI # (355314/04/324268/0 model is T528G) from my phone when trying to regiser my phone?

asked 2 years, 8 months ago
dfadely49
Valparaiso, IN
on SGH-T528G
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
i had the same problem. i took out the "/" and it went through.
answered 2 years, 8 months ago
thepope
+1point
1out of 1found this answer helpful.
Question

what is my sim app code found in tools

I am almost locked out where do i get the code?
asked 2 years, 8 months ago
bonesthesavage
brooklyn park minnesota
on SGH-T528G
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Thank you for your inquiry.

It appears as if your question is not within our support boundaries and would be better addressed by your service provider. Issues such as billing, minutes/data used, and SIM unlock requests are handled by your service provider.

A list of service provider contact numbers can be found at the following URL:

http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view.jsp?SITE_ID=22&;PG_ID=557&PROD_SUB_ID=627&PROD_ID=0&AT_ID=30816

We apologize for any inconvenience this may cause.
answered 2 years, 7 months ago
SamsungSupport12
-1point
0out of 1found this answer helpful.
Question

how do you get the Samsung T528G to be on USB mode?

asked 2 years, 8 months ago
JakeTighe14
on SGH-T528G
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi there,
Thanks for reaching out for support. This inquiry is best addressed by calling into our customer service center. At your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.
For future inquiries, you may also contact us via Twitter or Facebook.
Follow us on Twitter @galaxyssupport or @samsungsupport
To find us on Facebook, please visit https://www.facebook.com/samsungsupport
You may also reach us via live chat at the following link: http://goo.gl/ZALJm
Thanks and have a great day!
Samsung Mobile Technical Support
answered 2 years, 7 months ago
SamsungSupport11
Austin, Texas
-1point
0out of 1found this answer helpful.
Question

What video format will this phone play ??

Ive tried AVI and MP4 and this phone wont play them ???
asked 2 years, 8 months ago
Anonymous
on SGH-T528G
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hello-

Thank you for the inquiry. Carriers are providing Technical support for this device. Please reach out to your service provider for assistance.
Tracphone 1-800-867-7183
Thank you and have a great day!

Samsung Mobile Support is now available on Twitter & Facebook!

twitter.com/GalaxySsupport (@galaxySsupport)

twitter.com/SamsungSupport (@samsungsupport)

facebook.com/SamsungSupport

Chat Support: http://goo.gl/ZALJm
answered 2 years, 7 months ago
SamsungSupport12
-1point
0out of 1found this answer helpful.
Question

Does this phone have GPS access?

asked 2 years, 8 months ago
staggers
on SGH-T528G
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi and thanks for reaching out! This is an issue that your service provider would be better suited to solve for you in a timely manner.

If you need additional assistance, feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.

Thanks and have a great day!
answered 2 years, 7 months ago
SamsungSupport13
SamsungSupport13
+1point
1out of 1found this answer helpful.
Question

Can't connect Wifi

asked 2 years, 8 months ago
taterandmoon
Lucedale, MS
on SGH-T528G
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi there,
Thanks for reaching out for support. This inquiry is best addressed by calling into our customer service center. At your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

For future inquiries, you may also contact us via Twitter or Facebook.
Follow us on Twitter @galaxyssupport or @samsungsupport
To find us on Facebook, please visit https://www.facebook.com/samsungsupport
You may also reach us via live chat at the following link: http://goo.gl/ZALJm
Thanks and have a great day!
Samsung Mobile Technical Support
answered 2 years, 7 months ago
SamsungSupport11
Austin, Texas
-2points
0out of 2found this answer helpful.
Question

How do I get internet to work without wi-fi?

internet and multi media messages not working and have not worked since I bought and activated phone 3 days ago
asked 2 years, 7 months ago
IamDGirl
North Brookfield, MA
on SGH-T528G
-1point
0out of 1found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi and thanks for reaching out! This is an issue that your service provider would be better suited to solve for you in a timely manner.

If you need additional assistance, feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.

Thanks and have a great day!
answered 2 years, 7 months ago
SamsungSupport13
SamsungSupport13
0points
1out of 2found this answer helpful.
Question

Why is there no PC Studio download for the SGH-T528G?

asked 2 years, 7 months ago
Bryc
Sacramento
on SGH-T528G
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi there,

Thank you for your inquiry! We appreciate your patience.
This is an issue that can best be resolved by reaching out to chat support at http://www.samsung.com/us/support/

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungSupport (@samsungsupport)
Facebook: Facebook.com/SamsungSupport

We thank you for your patience and appreciate your continued interest in Samsung products!
answered 2 years, 7 months ago
Samsung10
-3points
0out of 3found this answer helpful.
Question

where to download PC Studio for T528 cell phone?

asked 2 years, 7 months ago
hoboken
Texas USA
on SGH-T528G
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Thanks for your question!

Regarding your concern, please refer to the link below for info.

http://www.samsung.com/us/support/SupportOwnersFAQPopup.do?faq_id=FAQ00029028&fm_seq=29196

If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support:
http://goo.gl/ZALJm

Thanks and have a great day!
answered 2 years, 7 months ago
SamsungSupport9
-1point
0out of 1found this answer helpful.
Question

how do i connect to wifi

i was getting it and then it say the code dont match . they reset it and now it dont match i am trying to get on and the code dont let me how can i fix thes ty
asked 2 years, 7 months ago
momabear1821
clearmont fl
on SGH-T528G
-1point
0out of 1found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi there,

Thank you for your inquiry! We appreciate your patience.
This is an issue that can best be resolved by reaching out to chat support at http://www.samsung.com/us/support/
or by calling Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungSupport (@samsungsupport)
Facebook: Facebook.com/SamsungSupport

We thank you for your patience and appreciate your continued interest in Samsung products!
answered 2 years, 7 months ago
SamsungSupport13
SamsungSupport13
0points
0out of 0found this answer helpful.
Question

how do i set a ring tone for my text messages

asked 2 years, 7 months ago
misssherri
25601
on SGH-T528G
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi there,

Thank you for your inquiry! We appreciate your patience. This is an issue that can best be addressed by reaching out to your service provider.
We thank you for your patience and appreciate your continued interest in Samsung products!
answered 2 years, 7 months ago
Samsung10
-1point
0out of 1found this answer helpful.
Question

Is the T528G skype capable?

When ordering accessories, what would be the closest model or compadible models. This model has very limited accessories.
asked 2 years, 7 months ago
Anonymous
coursegold ca
on SGH-T528G
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Pertaining to your query, we do not support the use of 3rd party applications and services with any of our devices. For this reason, we do not have information compiled on possible resources.
If you are having issues with the use of a specific 3rd party application or service, we recommend contacting the manufacturer of that application or service for compatibility and support assistance.
We do appreciate hearing from our customers, as your comments are vital for us to continue improving our products, as well as our business.

If you need additional assistance, feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.

Thanks and have a great day!
answered 2 years, 7 months ago
SamsungSupport13
SamsungSupport13
-1point
0out of 1found this answer helpful.
Question

what is the operating system on my phone?

SGH-T528G
asked 2 years, 7 months ago
Anonymous
on SGH-T528G
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi there,

Thank you for your inquiry! We appreciate your patience. This is an issue that can best be addressed by reaching out to your service provider.
We thank you for your patience and appreciate your continued interest in Samsung products!
answered 2 years, 7 months ago
Samsung10
-5points
0out of 5found this answer helpful.
Question

How long is the Warranty on my SGH-T528

I am having a problem with the phone shutting down while trying to do things and I have to turn it back on, I also have noticed that a corner of the screen is starting to lift.
asked 2 years, 7 months ago
jmh10424
Daytona Beach Florida
on SGH-T528G
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hello-

Thank you for the inquiry. Copy and paste this link into your browser for warranty information. http://bit.ly/slpc27

Thank you and have a great day!

Samsung Mobile Support is now available on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungSupport (@samsungsupport)
facebook.com/SamsungSupport
Chat Support: http://goo.gl/ZALJm
answered 2 years, 7 months ago
SamsungSupport12
0points
0out of 0found this answer helpful.
Question

The difference between T528G and 528G GSM

Looking at upgrading my wifes phone from to a T528G and there are 2 models offered. The T528G which they show as not being compatible in my zip code and the 528G GSM which is compatible. The one compatible is $11.00 more and I don't see the differences for the $11.00.
asked 2 years, 7 months ago
Anonymous
on SGH-T528G
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Thank you for your inquiry.

Please coordinate with your service provider with regard to this phone model.
Trac Fone ( 1-800-867-7183)

Note: Tracfone has their own technical support for their phones.

We appreciate your continued interest in Samsung products.
answered 2 years, 7 months ago
SamsungSupport9
-1point
0out of 1found this answer helpful.
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