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Customer Questions & Answers for
samsung SGH-T528G

Customer Questions & Answers:
252 Questions
 | 
215 Answers

Questions & Answers for samsung SGH-T528G

Question

Can I lock my phone with a password?

I'm trying to figure out how to set up my phone to require a password to unlock it. I've looked in Settings->Phone->Security and then got stuck. I also have no idea what my PIN Code is.
asked 2 years, 10 months ago
leeshybaby
on SGH-T528G
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi leeshybaby,

Thank you for your inquiry. We understand that you would like to know if you can lock your phone, SGH-T528.

The hardware of the phone is manufactured by Samsung but the software and the programming of the device is solely incorporated and configured by your carrier. With this, your carrier has formed their own support group to assist you with your inquiries.

This is something that would be best addressed by your Service Provider. Please contact your Service Provider’s Customer Service Department for the resolution of this matter.

You may call up their Customer Care toll free number at TracFone Support Number: 1-800-867-7183.

Thank you for your continued interest in Samsung products.
answered 1 year, 8 months ago
SamsungSupport13
SamsungSupport13
0points
0out of 0found this answer helpful.
Question

Is there a driver available to download pictures to my computer for my T528G cell phone

asked 2 years, 10 months ago
popsjr
Anniston, AL
on SGH-T528G
-1point
0out of 1found this question helpful.
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1 answer
Answers
answer 1
Hi there, Thank you for your inquiry! We appreciate your patience. This is an issue that can best be resolved by reaching out to chat support at http://www.samsung.com/us/support/ or by calling Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further We’re also available for support on Twitter & Facebook! twitter.com/SamsungSupport (@samsungsupport) Facebook: Facebook.com/SamsungSupport We thank you for your patience and appreciate your continued interest in Samsung products!
answered 2 years, 7 months ago
Doc423
Gadsden, AL
-4points
0out of 4found this answer helpful.
Question

I messed up my email server information and need to change them, how do i do that?

asked 2 years, 10 months ago
Kawarider71
on SGH-T528G
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi Kawarider71,

Thank you for your inquiry. We understand that you would like to know how to change the server information on your phone.

Questions concerning the use of your handset are best addressed through your service provider.

You may reach TracFone at 1-800-867-7183 for further assistance.

We appreciate your continued interest in Samsung products.
answered 1 year, 7 months ago
Samsung5
0points
0out of 0found this answer helpful.
Question

Can't delete wi-fi connections? why?

asked 2 years, 9 months ago
wesleyan7
on SGH-T528G
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi wesleyan7,

Thank you for your inquiry. We understand your concern that you cannot delete wi-fi connection on your phone. We apologize for any inconvenience this may have caused you.

Questions concerning the use of your handset are best addressed through your service provider.

You may reach TracFone at 1-800-867-7183 for further assistance.

We appreciate your continued interest in Samsung products.
answered 1 year, 7 months ago
Samsung5
-1point
0out of 1found this answer helpful.
Question

Wifi problems

Every time I connect to any WiFi network it connects then immediately disconnects, for open networks and even my own home network.
asked 2 years, 9 months ago
Malome
on SGH-T528G
-1point
0out of 1found this question helpful.
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1 answer
Answers
answer 1
Hi Malome,

Thank you for your inquiry. We understand your concern that everytime you're able to connect to any wi-fi connection it will immediately disconnects. We're sorry to hear this.

Questions concerning the use of your handset are best addressed through your service provider.

You may reach TracFone at 1-800-867-7183 for further assistance.

We appreciate your continued interest in Samsung products.
answered 1 year, 7 months ago
Samsung5
0points
0out of 0found this answer helpful.
Question

Why won't my phone connect with Samsung PC Studio?

If this phone cannot sync my contacts and calendar, it is not very useful to me.
asked 2 years, 9 months ago
ptalbot15696
Latrobe PA
on SGH-T528G
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi ptalbot15696,

Thank you for your inquiry. We understand that your phone, SGH-T528G can't connect to Samsung PC Studio and we do apologize for the inconvenience this might have caused you.

The hardware of the phone is manufactured by Samsung but the software and the programming of the device is solely incorporated and configured by your carrier. With this, your carrier has formed their own support group to assist you with your inquiries.

This is something that would be best addressed by your Service Provider. Please contact your Service Provider’s Customer Service Department for the resolution of this matter.

You may call up their Customer Care toll free number at TracFone Support Number: 1-800-867-7183.

Thank you for your continued interest in Samsung products.
answered 1 year, 8 months ago
SamsungSupport13
SamsungSupport13
0points
0out of 0found this answer helpful.
Question

When I attempt to log in to email or Facebook, there are no letters. How do I get to the keyboard?

asked 2 years, 9 months ago
ganoblewms
on SGH-T528G
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi ganoblewms,

Thank you for your inquiry. We understand your concern that when you try to log in to your email account or Facebook account you can't see the keyboard and you would like to know how to get the keyboard.

Questions concerning the use of your handset are best addressed through your service provider.

You may reach TracFone at 1-800-867-7183 for further assistance.

We appreciate your continued interest in Samsung products.
answered 1 year, 7 months ago
Samsung5
0points
0out of 0found this answer helpful.
Question

can you watch youtube videos on the t528g phone from tracfone?

asked 2 years, 9 months ago
beckmoney
pennsylvania
on SGH-T528G
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi beckmoney,

Thank you for your inquiry. We understand that you would like to know if you can watch Youtube videos on your Samsung SGH-T528G.

Questions concerning the use of your handset are best addressed through your service provider.

You may reach TracFone at 1-800-867-7183 for further assistance.

We appreciate your continued interest in Samsung products.
answered 1 year, 7 months ago
Samsung5
0points
0out of 0found this answer helpful.
Question

how do i send my video's to facebook

asked 2 years, 9 months ago
jujeeju1968
on SGH-T528G
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi jujeeju1968,

Thank you for your inquiry. We understand that you would like to know how to send video's to your Facebook account.

Questions concerning the use of your handset are best addressed through your service provider.

You may reach TracFone at 1-800-867-7183 for further assistance.

We appreciate your continued interest in Samsung products.
answered 1 year, 7 months ago
Samsung5
0points
0out of 0found this answer helpful.
Question

how to put signature on t528?

and text tone
asked 2 years, 9 months ago
tiffany0720
oneida, ny
on SGH-T528G
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi tiffany072,

Thank you for your inquiry. We understand that you would like to know how to add signature and text tone on your Samsung SGH-T528G.

Questions concerning the use of your handset are best addressed through your service provider.

You may reach TracFone at 1-800-867-7183 for further assistance.

We appreciate your continued interest in Samsung products.
answered 1 year, 7 months ago
Samsung5
-1point
0out of 1found this answer helpful.
Question

why does my t528g phone keep rebooting and powering off at will?

asked 2 years, 9 months ago
Anonymous
fl
on SGH-T528G
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi ronhawn,

Thank you for your inquiry. We understand that you would like to know why your Samsung SGH-T528G keeps rebooting and powering off by itself.

Questions concerning the use of your handset are best addressed through your service provider.

You may reach TracFone at 1-800-867-7183 for further assistance.

We appreciate your continued interest in Samsung products.
answered 1 year, 7 months ago
Samsung5
0points
0out of 0found this answer helpful.
Question

How to activate wi fi?

I was able to finally activate the wi fi on October 8th,2011. Today when I was using the wi fi, it stopped and now it is saying "unable to activate". How do I fix this and what is wrong with it?
asked 2 years, 9 months ago
zach89
Angier, NC
on SGH-T528G
-1point
0out of 1found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi zach89,

Thank you for your inquiry. We understand that you would like to know how to activate the wi-fi on your Samsung phone since you are receiving an error message and you would like to know how to fix it and what is wrong with it. We apologize for any inconvenience this may have caused you.

Questions concerning the use of your handset are best addressed through your service provider.

You may reach TracFone at 1-800-867-7183 for further assistance.

We appreciate your continued interest in Samsung products.
answered 1 year, 7 months ago
Samsung5
0points
0out of 0found this answer helpful.
Question

Why won't my phone connect to my PC?

I tried everything, the funny thing is, I managed to get it to work ONCE, now it just won't come up. Help Please.
asked 2 years, 9 months ago
Kaypain
on SGH-T528G
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
I found this a little tricky at first too on my STRAIGHTTALK phone. This is what I do now. Make sure phone is powered on, plug the phone into the mini jack to computer, and then unlock it. When it goes to unlock, it brings up a notification that you can't have bluetooth and usb connections at the same time and then goes to a "connection" or "connected" screen that won't let you do ANYTHING on the phone except watch a circular icon that reminds me of the duracell battery (Black screen with bronze circle).

Everything you do on it has to be done from the computer. Its possible you need to update drivers/settings on your computer itself, but I never had to.

I have a 2gig microSD card, which I believe is all the computer interacts with. If you don't have a microSD card (upto 16gig as I recall, but not the fancy new HD variety), it may not work. I don't know that for sure though.

Goodluck!
answered 2 years, 5 months ago
Gfunkey04
Puyallup, WA, USA
-2points
0out of 2found this answer helpful.
Question

does this phone have gps or a location finder if so how do i access it

asked 2 years, 9 months ago
ickhybog
on SGH-T528G
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi ickhybog,

Thank you for your inquiry. We understand that you would like to know if your Samsung SGH-T528G have GPS or location finder and if it does how to access it.

Questions concerning the use of your handset are best addressed through your service provider.

You may reach TracFone at 1-800-867-7183 for further assistance.

We appreciate your continued interest in Samsung products.
answered 1 year, 7 months ago
Samsung5
0points
0out of 0found this answer helpful.
Question

How do I change the font size on text messages

text size was fine , then changed to small size
asked 2 years, 9 months ago
Timothy46952
Marion, IN
on SGH-T528G
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi Timothy46952,

Thank you for your inquiry. We understand that you would like to know how to change the font size on your text messages.

Questions concerning the use of your handset and PUK code are best addressed through your service provider.

You may reach TracFone at 1-800-867-7183 for further assistance.

We appreciate your continued interest in Samsung products.
answered 1 year, 7 months ago
Samsung5
0points
0out of 0found this answer helpful.
Question

can't seem to get the phone to unlock

asked 2 years, 8 months ago
joecool35
on SGH-T528G
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi joecool35,

Thank you for your inquiry. We understand your concern that you can't unlock your Samsung phone. We're sorry to hear this.

Questions concerning the use of your handset are best addressed through your service provider.

You may reach TracFone at 1-800-867-7183 for further assistance.

We appreciate your continued interest in Samsung products.
answered 1 year, 7 months ago
Samsung5
0points
0out of 0found this answer helpful.
Question

How do I turn off the ring alert for email?

none
asked 2 years, 8 months ago
teammarystar
home
on SGH-T528G
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
choose sound profile, click >>beside normal(lightly they are sensitive), click arrow pointing down in upper right corner choose email then click arrow in highlighted box then choose mute
answered 2 years, 8 months ago
DolphinDiva
0points
0out of 0found this answer helpful.
Question

how to get out of emergency call mode

help how do i get phone out of this feature
asked 2 years, 8 months ago
taylor212
on SGH-T528G
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
You can try installing a new SIM card and get it activated by your provider. If this fails to help and call your provider back and make arrangements to an exchange your old phone for a new one. I'm sure they will be happy to help.
answered 2 years, 6 months ago
stevelb
East Texas
-2points
0out of 2found this answer helpful.
Question

How do I get my browser back in my widgets tab?

My browser icon is stuck on my screen. I cannot move it anywhere. I want to get it back into my widgets tab.
asked 2 years, 8 months ago
snella9600
Iowa
on SGH-T528G
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
When you press the > to open your widgets on your home screen you will see an icon at the very top (it looks like a list with a wheel beside it), if you press that icon it will take you to your widgets that are on your shortcuts tab...you may then check the items you wish you show on your widgets.
answered 2 years, 8 months ago
nikkiT528G
Little Rock, AR
0points
0out of 0found this answer helpful.
Question

i ea samsung model t528g cell phone

I puchased a new samsung t528g cell phone about a month and i am really upset. The touch screen is horrible, i have to touch the "on screen keyboard" letters mutiple times to get it to respond, the space bar can take 5 or 6 taps to get it to respond and the auto complete doesn't have all the words in it, it keeps correcting my spelling, offering a different word then what i want. How can you possibly be retailing this phone ? I am mad enough to go right to the attorney general about this. You know better.
asked 2 years, 8 months ago
Anonymous
98374
on SGH-T528G
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Thank you for your question!

Please try to do a soft reset on the phone by powering it off and removing the battery then placing it back again to reboot the handset.

If this does not work, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support:
http://goo.gl/ZALJm

Thanks and have a great day!
answered 2 years, 7 months ago
SamsungSupport9
-1point
0out of 1found this answer helpful.
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