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Customer Questions & Answers for
SGH-T528G

Customer Questions & Answers:
252 Questions
 | 
215 Answers

Questions & Answers for samsung SGH-T528G

Question

Should I have antivirus protection for this phone? If so, what do you recommend?

asked 3 years, 1 month ago
pdotson
on SGH-T528G
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi pdotson,

Thank you for your inquiry. We understand that you would like to know if you need to have an antivirus protection on your phone and what antivirus software we can recommend.

Questions concerning the use of your handset are best addressed through your service provider.

You may reach TracFone at 1-800-867-7183 for further assistance.

We appreciate your continued interest in Samsung products.
answered 1 year, 11 months ago
Samsung5
0points
0out of 0found this answer helpful.
Question

Where is the driver download for SGH-T528DBATFN?

I tried to simply plug the phone to the computer via USB but Windows says that your site no longer supports the download for the phone. When I get the prompt to download the one is does find I keep getting error, the manufacturer of the website is not recognized. I kept clicking on allow anyway and the computer restarted and all, but when I plug the phone in now, nothing happens.
asked 3 years, 1 month ago
glooker123
on SGH-T528G
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

Do I need to sign up for e-mail service or should it be automatic after providing the needed information

asked 3 years, 1 month ago
Theom
on SGH-T528G
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

I want a plastic cover for the T528g

asked 3 years, 1 month ago
mawaldrip
san dimas, ca
on SGH-T528G
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

Why won't my phone connect with Samsung PC Studio?

If this phone cannot sync my contacts and calendar, it is not very useful to me.
asked 3 years, 1 month ago
ptalbot15696
Latrobe PA
on SGH-T528G
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi ptalbot15696,

Thank you for your inquiry. We understand that your phone, SGH-T528G can't connect to Samsung PC Studio and we do apologize for the inconvenience this might have caused you.

The hardware of the phone is manufactured by Samsung but the software and the programming of the device is solely incorporated and configured by your carrier. With this, your carrier has formed their own support group to assist you with your inquiries.

This is something that would be best addressed by your Service Provider. Please contact your Service Provider’s Customer Service Department for the resolution of this matter.

You may call up their Customer Care toll free number at TracFone Support Number: 1-800-867-7183.

Thank you for your continued interest in Samsung products.
answered 2 years ago
SamsungSupport13
SamsungSupport13
0points
0out of 0found this answer helpful.
Question

how do i connect wi-fi?

two different times i tried to connect i got two different situations; first, it seemed connected but every time i tried to watch a video it said i wasn't connected and, second, it wouldn't connect b/c it said i had an invalid network key, which i don't know what the key should be???
asked 3 years, 1 month ago
genut
on SGH-T528G
-1point
0out of 1found this question helpful.
1 answer
Answers
answer 1
Hi genut,

Thank you for your inquiry. We understand that you would like to know how to connect to Wi-Fi on your phone, SGH-T528G.

The hardware of the phone is manufactured by Samsung but the software and the programming of the device is solely incorporated and configured by your carrier. With this, your carrier has formed their own support group to assist you with your inquiries.

This is something that would be best addressed by your Service Provider. Please contact your Service Provider’s Customer Service Department for the resolution of this matter.

You may call up their Customer Care toll free number at TracFone Support Number: 1-800-867-7183.

Thank you for your continued interest in Samsung products.
answered 2 years ago
SamsungSupport13
SamsungSupport13
-2points
0out of 2found this answer helpful.
Question

Wi-FI unable to activate? What's wrong with this phone? How do I fix it?

asked 3 years, 1 month ago
Russell2005
USA
on SGH-T528G
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Russell2005,

Thank you for your inquiry. We understand that you cannot activate the Wi-Fi of your phone, SGH-T528 and we do apologize for the inconvenience this might have caused you.

The hardware of the phone is manufactured by Samsung but the software and the programming of the device is solely incorporated and configured by your carrier. With this, your carrier has formed their own support group to assist you with your inquiries.

This is something that would be best addressed by your Service Provider. Please contact your Service Provider’s Customer Service Department for the resolution of this matter.

You may call up their Customer Care toll free number at TracFone Support Number: 1-800-867-7183.

Thank you for your continued interest in Samsung products.
answered 2 years ago
SamsungSupport13
SamsungSupport13
0points
0out of 0found this answer helpful.
Question

How can I transfer my address book from my pc to my t528g cell phone?

asked 3 years, 1 month ago
rntntn
on SGH-T528G
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi rntntn,

Thank you for your inquiry. We understand that you would like to know how to transfer your address book from your PC to your phone, SGH-T528G.

The hardware of the phone is manufactured by Samsung but the software and the programming of the device is solely incorporated and configured by your carrier. With this, your carrier has formed their own support group to assist you with your inquiries.

This is something that would be best addressed by your Service Provider. Please contact your Service Provider’s Customer Service Department for the resolution of this matter.

You may call up their Customer Care toll free number at TracFone Support Number: 1-800-867-7183.

Thank you for your continued interest in Samsung products.
answered 2 years ago
SamsungSupport13
SamsungSupport13
0points
0out of 0found this answer helpful.
Question

My samsung T528g will not access my text messages. how can i fix this?

I have tried to turn it off then on and even tried to remove the battery
asked 3 years, 1 month ago
autistika2000
Piqua
on SGH-T528G
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi autistika2000,

Thank you for your inquiry. We understand that your phone, SGH-T528 cannot access messages and we do apologize for the inconvenience this might have caused you.

The hardware of the phone is manufactured by Samsung but the software and the programming of the device is solely incorporated and configured by your carrier. With this, your carrier has formed their own support group to assist you with your inquiries.

This is something that would be best addressed by your Service Provider. Please contact your Service Provider’s Customer Service Department for the resolution of this matter.

You may call up their Customer Care toll free number at TracFone Support Number: 1-800-867-7183.

Thank you for your continued interest in Samsung products.
answered 2 years ago
SamsungSupport13
SamsungSupport13
0points
0out of 0found this answer helpful.
Question

i have a samsung t528g threw straight talk and i some how locked my phone and i have no idea how to get into it. is there some way to reset it

if you could please message me back that would be great thanks
asked 3 years, 1 month ago
PatrickD1987
on SGH-T528G
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi PatrickD1987,

Thank you for your inquiry. We understand that you would like to know how to resest your phone.

For lock issues on the phone, you may have to coordinate with your service provider which is Straight Talk for further assistance and security purposes. You may call up their Customer Care toll free number at 1-877-430-2355.

Thank you for your continued interest in Samsung products.
answered 2 years ago
SamsungSupport13
SamsungSupport13
0points
0out of 0found this answer helpful.
Question

can i use t528g as modem?

asked 3 years, 1 month ago
juice05679
on SGH-T528G
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi juice05679,

Thank you for your inquiry. We understand that you would like to know if you can use the Samsung SGH-T528G as a modem.

Questions concerning the use of your handset are best addressed through your service provider.

You may reach TracFone at 1-800-867-7183 for further assistance.

We appreciate your continued interest in Samsung products.
answered 1 year, 11 months ago
Samsung5
0points
0out of 0found this answer helpful.
Question

Wifi problems

Every time I connect to any WiFi network it connects then immediately disconnects, for open networks and even my own home network.
asked 3 years, 1 month ago
Malome
on SGH-T528G
-1point
0out of 1found this question helpful.
1 answer
Answers
answer 1
Hi Malome,

Thank you for your inquiry. We understand your concern that everytime you're able to connect to any wi-fi connection it will immediately disconnects. We're sorry to hear this.

Questions concerning the use of your handset are best addressed through your service provider.

You may reach TracFone at 1-800-867-7183 for further assistance.

We appreciate your continued interest in Samsung products.
answered 1 year, 11 months ago
Samsung5
0points
0out of 0found this answer helpful.
Question

Can't delete wi-fi connections? why?

asked 3 years, 1 month ago
wesleyan7
on SGH-T528G
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi wesleyan7,

Thank you for your inquiry. We understand your concern that you cannot delete wi-fi connection on your phone. We apologize for any inconvenience this may have caused you.

Questions concerning the use of your handset are best addressed through your service provider.

You may reach TracFone at 1-800-867-7183 for further assistance.

We appreciate your continued interest in Samsung products.
answered 1 year, 11 months ago
Samsung5
-1point
0out of 1found this answer helpful.
Question

I messed up my email server information and need to change them, how do i do that?

asked 3 years, 1 month ago
Kawarider71
on SGH-T528G
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Kawarider71,

Thank you for your inquiry. We understand that you would like to know how to change the server information on your phone.

Questions concerning the use of your handset are best addressed through your service provider.

You may reach TracFone at 1-800-867-7183 for further assistance.

We appreciate your continued interest in Samsung products.
answered 1 year, 11 months ago
Samsung5
0points
0out of 0found this answer helpful.
Question

what apps are available for the T528g

the phone says app capable, but no one knows of any apps available
asked 3 years, 1 month ago
thecleghornfamily
USA
on SGH-T528G
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi thecleghornfamily,

Thank you for your inquiry. We understand that you would like to know what applications are available for your Samsung SGH-T528G.

Questions concerning the use of your handset are best addressed through your service provider.

You may reach TracFone at 1-800-867-7183 for further assistance.

We appreciate your continued interest in Samsung products.
answered 1 year, 11 months ago
Samsung5
-1point
0out of 1found this answer helpful.
Question

I forgot my phone password

I need to know if there is a master reset pin?
asked 3 years, 1 month ago
babyc
tennessee
on SGH-T528G
-1point
0out of 1found this question helpful.
1 answer
Answers
answer 1
Hi babyc,

Thank you for your inquiry. We understand that you forgot the password on your phone and you would like to know if there is a master reset pin that you can use to unlock your phone.

Questions concerning the use of your handset are best addressed through your service provider.

You may reach TracFone at 1-800-867-7183 for further assistance.

We appreciate your continued interest in Samsung products.
answered 1 year, 11 months ago
Samsung5
0points
0out of 0found this answer helpful.
Question

Wifi unable to activate on Samsung sgh-t528. How do I fix it?

Wifi worked yesterday. When I tried to connect today, it said wifi unable to activate.
asked 3 years, 1 month ago
gdalton33
41224
on SGH-T528G
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi gdalton33,

Thank you for your inquiry. We understand that you cannot activate the Wi-Fi on your Samsung SGH-T528G and we apologize for any inconvenience this may have caused you.

Questions concerning the use of your handset are best addressed through your service provider.

You may reach TracFone at 1-800-867-7183 for further assistance.

We appreciate your continued interest in Samsung products.
answered 1 year, 11 months ago
Samsung5
0points
0out of 0found this answer helpful.
Question

how do I transfer photos from the memory card to my computer for pprocessing?

asked 3 years, 2 months ago
soarakera
on SGH-T528G
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi soarakera,

Thank you for your inquiry. We understand that you would like to know how you can transfer pictures from your memory card to your computer.

Questions concerning the use of your handset are best addressed through your service provider.

You may reach TracFone at 1-800-867-7183 for further assistance.

We appreciate your continued interest in Samsung products.
answered 1 year, 11 months ago
Samsung5
0points
0out of 0found this answer helpful.
Question

How can i change the incoming text message tone?

seems i can only change ringtones
asked 3 years, 2 months ago
jsnfrstr
sc
on SGH-T528G
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi jsnfrstr,

Thank you for your inquiry. We understand that you would like to know how to change the incoming text message tone on your Samsung phone.

Questions concerning the use of your handset are best addressed through your service provider.

You may reach TracFone at 1-800-867-7183 for further assistance.

We appreciate your continued interest in Samsung products.
answered 1 year, 11 months ago
Samsung5
-1point
0out of 1found this answer helpful.
Question

T528G Question - will this phone tether - act as a modem in my car?

asked 3 years, 2 months ago
DoctorA
on SGH-T528G
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi DoctorA,

Thank you for your inquiry. We understand that you would like to know if your Samsung SGH-T528 has a tether feature and can act as a modem in your car.

Questions concerning the use of your handset are best addressed through your service provider.

You may reach TracFone at 1-800-867-7183 for further assistance.

We appreciate your continued interest in Samsung products.
answered 1 year, 11 months ago
Samsung5
0points
0out of 0found this answer helpful.
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