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Customer Questions & Answers for
samsung SGH-T528G

Customer Questions & Answers:
252 Questions
 | 
215 Answers

Questions & Answers for samsung SGH-T528G

Question

can you watch youtube videos on the t528g phone from tracfone?

asked 2 years, 9 months ago
beckmoney
pennsylvania
on SGH-T528G
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi beckmoney,

Thank you for your inquiry. We understand that you would like to know if you can watch Youtube videos on your Samsung SGH-T528G.

Questions concerning the use of your handset are best addressed through your service provider.

You may reach TracFone at 1-800-867-7183 for further assistance.

We appreciate your continued interest in Samsung products.
answered 1 year, 7 months ago
Samsung5
0points
0out of 0found this answer helpful.
Question

WHY DOES MY PHONE CONTINUE TO SHUT OFF AND POWER BACK ON ?

asked 2 years, 10 months ago
WAIMEABABI4
FAYETTEVILLE, NORTH CAROLINA
on SGH-T528G
-1point
0out of 1found this question helpful.
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2 answers
Answers
answer 1
It says right in the actual manual. "Make sure battery is properly installed. If not, this will cause the phone to turn itself on and off". If your phone is doing this, take out battery and re-install it! If connections are barely off, (which I learned myself on older phones too), it can also shorten, or cause the phone not to charge properly too. As we carry our phones around, batteries can move too. Hope this helps!
answered 2 years, 8 months ago
Aquanettte
-1point
0out of 1found this answer helpful.
answer 2
Hello WAIME,

We had the exact same problem. There was no solution expect to contact StraightTalk and receive a replacement. Luckily it hadn't been 30 days since we had bought it and they sent us a new one. My only other recommendation would be to reset the phone to factory settings as it came. This can be done from the menu. Good Luck!
answered 2 years, 9 months ago
AeRoSpaceman
0points
0out of 0found this answer helpful.
Question

how do I access the numeric screen during a call?

asked 2 years, 7 months ago
beekeeperswife
fort smith, AR
on SGH-T528G
0points
0out of 0found this question helpful.
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2 answers
Answers
answer 1
hold the lock key on top right side of phone, screen will open with buttons, one of whick is labeled "dial", push dial and numeric keys will appear
answered 1 year, 11 months ago
ljaleighw
Indiana
+1point
1out of 1found this answer helpful.
answer 2
TRACFONE

Thank you for your inquiry.

Please coordinate with your service provider with regard to this phone model.
Trac Fone ( 1-800-867-7183)

Note: Tracfone has their own technical support for their phones.

We appreciate your continued interest in Samsung products.
answered 2 years, 7 months ago
SamsungSupport9
0points
0out of 0found this answer helpful.
Question

PC Studio download?

I have been reading through the materials for the t528 which I purchased yesterday and it states that PC Studio is a free download from the support web site. I'm not having much luck finding the download page. Help?
asked 2 years, 10 months ago
jmcleod
on SGH-T528G
0points
0out of 0found this question helpful.
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2 answers
Answers
answer 1
go to this link for the download

http://www.samsung.com/us/support/SupportOwnersFAQPopup.do?faq_id=FAQ00029056&fm_seq=29224
answered 2 years, 2 months ago
swro1
-2points
0out of 2found this answer helpful.
answer 2
go on line wirte in the search box the new samsung pc stuido and follow the instructions and install the program you must first register your phone good luck
answered 2 years, 6 months ago
pipemaker
home computer
-1point
0out of 1found this answer helpful.
Question

How do I unlock my phone

I cant get in my phone it says I need a PUK code to get back in my phone. It locked on me when i was changing my password to get in my phone So please help me
asked 2 years ago
babygirl2012
on SGH-T528G
0points
0out of 0found this question helpful.
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2 answers
Answers
answer 1
You will have to call the phone company and they will provide you with a PUK code
answered 1 year, 10 months ago
Invisibleman
Ohio
0points
0out of 0found this answer helpful.
answer 2
Hello there.

Please try to use the default pass code to unlock your phone. Default pass code is 0000 or 00000000. If the default password won’t work, we would be glad to give you further assistance in unlocking your phone. Just call Samsung Support Hotline at your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

If you need additional assistance, feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.

Thanks and have a great day!
answered 1 year, 11 months ago
SamsungTech2
0points
0out of 0found this answer helpful.
Question

i am having trouble finding the END button for the music player

also i cant seem to remove any of the short cuts off the main screen
please explain how to do this
asked 2 years, 6 months ago
58uup
ok
on SGH-T528G
0points
0out of 0found this question helpful.
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2 answers
Answers
answer 1
To the best of my knowledge, there is no END button. The Pause/Play button allows you to start and stop a song, but to end a song, you have to press the forward or backword icons and go to another song or press the center key to back out to the song menu. As for the widgits, you have to open your widgit menu, by touching the widgit menu tab on the left side of your screen about 2/3s of the way down. When it opens, touch the widgit you want to remove from the screen and watch for it to enlarge. then with your finger still on the icon, slide it all the way to the left. It should shrink and align itself back into the menu.
answered 2 years, 6 months ago
stevelb
East Texas
0points
0out of 0found this answer helpful.
answer 2
Hi there,
Thanks for reaching out for support. This inquiry is best addressed by calling into our customer service center. At your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.
For future inquiries, you may also contact us via Twitter or Facebook.
Follow us on Twitter @galaxyssupport or @samsungsupport
To find us on Facebook, please visit https://www.facebook.com/samsungsupport
You may also reach us via live chat at the following link: http://goo.gl/ZALJm
Thanks and have a great day!
Samsung Mobile Technical Support
answered 2 years, 6 months ago
SamsungSupport11
Austin, Texas
0points
0out of 0found this answer helpful.
Question

Can I lock my phone with a password?

I'm trying to figure out how to set up my phone to require a password to unlock it. I've looked in Settings->Phone->Security and then got stuck. I also have no idea what my PIN Code is.
asked 2 years, 10 months ago
leeshybaby
on SGH-T528G
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi leeshybaby,

Thank you for your inquiry. We understand that you would like to know if you can lock your phone, SGH-T528.

The hardware of the phone is manufactured by Samsung but the software and the programming of the device is solely incorporated and configured by your carrier. With this, your carrier has formed their own support group to assist you with your inquiries.

This is something that would be best addressed by your Service Provider. Please contact your Service Provider’s Customer Service Department for the resolution of this matter.

You may call up their Customer Care toll free number at TracFone Support Number: 1-800-867-7183.

Thank you for your continued interest in Samsung products.
answered 1 year, 8 months ago
SamsungSupport13
SamsungSupport13
0points
0out of 0found this answer helpful.
Question

Is there a driver available to download pictures to my computer for my T528G cell phone

asked 2 years, 10 months ago
popsjr
Anniston, AL
on SGH-T528G
-1point
0out of 1found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi there, Thank you for your inquiry! We appreciate your patience. This is an issue that can best be resolved by reaching out to chat support at http://www.samsung.com/us/support/ or by calling Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further We’re also available for support on Twitter & Facebook! twitter.com/SamsungSupport (@samsungsupport) Facebook: Facebook.com/SamsungSupport We thank you for your patience and appreciate your continued interest in Samsung products!
answered 2 years, 7 months ago
Doc423
Gadsden, AL
-4points
0out of 4found this answer helpful.
Question

how do i move pictures from phone to computer?

asked 2 years, 10 months ago
rfrantan
on SGH-T528G
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
I find the easiest way is to use the bluetooth capabilities. The phone has it and your computer should also have it.

If you can't do that, you can buy a USB reader for your micro SD card. That way, you just put your card into the reader and plug the reader into your computer.

Or you could send the photo as a picture message to an email address.
answered 2 years, 7 months ago
flwrstx
+2points
2out of 2found this answer helpful.
Question

I messed up my email server information and need to change them, how do i do that?

asked 2 years, 9 months ago
Kawarider71
on SGH-T528G
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi Kawarider71,

Thank you for your inquiry. We understand that you would like to know how to change the server information on your phone.

Questions concerning the use of your handset are best addressed through your service provider.

You may reach TracFone at 1-800-867-7183 for further assistance.

We appreciate your continued interest in Samsung products.
answered 1 year, 7 months ago
Samsung5
0points
0out of 0found this answer helpful.
Question

Can't delete wi-fi connections? why?

asked 2 years, 9 months ago
wesleyan7
on SGH-T528G
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi wesleyan7,

Thank you for your inquiry. We understand your concern that you cannot delete wi-fi connection on your phone. We apologize for any inconvenience this may have caused you.

Questions concerning the use of your handset are best addressed through your service provider.

You may reach TracFone at 1-800-867-7183 for further assistance.

We appreciate your continued interest in Samsung products.
answered 1 year, 7 months ago
Samsung5
-1point
0out of 1found this answer helpful.
Question

Wifi problems

Every time I connect to any WiFi network it connects then immediately disconnects, for open networks and even my own home network.
asked 2 years, 9 months ago
Malome
on SGH-T528G
-1point
0out of 1found this question helpful.
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1 answer
Answers
answer 1
Hi Malome,

Thank you for your inquiry. We understand your concern that everytime you're able to connect to any wi-fi connection it will immediately disconnects. We're sorry to hear this.

Questions concerning the use of your handset are best addressed through your service provider.

You may reach TracFone at 1-800-867-7183 for further assistance.

We appreciate your continued interest in Samsung products.
answered 1 year, 7 months ago
Samsung5
0points
0out of 0found this answer helpful.
Question

Why won't my phone connect with Samsung PC Studio?

If this phone cannot sync my contacts and calendar, it is not very useful to me.
asked 2 years, 9 months ago
ptalbot15696
Latrobe PA
on SGH-T528G
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi ptalbot15696,

Thank you for your inquiry. We understand that your phone, SGH-T528G can't connect to Samsung PC Studio and we do apologize for the inconvenience this might have caused you.

The hardware of the phone is manufactured by Samsung but the software and the programming of the device is solely incorporated and configured by your carrier. With this, your carrier has formed their own support group to assist you with your inquiries.

This is something that would be best addressed by your Service Provider. Please contact your Service Provider’s Customer Service Department for the resolution of this matter.

You may call up their Customer Care toll free number at TracFone Support Number: 1-800-867-7183.

Thank you for your continued interest in Samsung products.
answered 1 year, 8 months ago
SamsungSupport13
SamsungSupport13
0points
0out of 0found this answer helpful.
Question

When I attempt to log in to email or Facebook, there are no letters. How do I get to the keyboard?

asked 2 years, 9 months ago
ganoblewms
on SGH-T528G
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi ganoblewms,

Thank you for your inquiry. We understand your concern that when you try to log in to your email account or Facebook account you can't see the keyboard and you would like to know how to get the keyboard.

Questions concerning the use of your handset are best addressed through your service provider.

You may reach TracFone at 1-800-867-7183 for further assistance.

We appreciate your continued interest in Samsung products.
answered 1 year, 7 months ago
Samsung5
0points
0out of 0found this answer helpful.
Question

how do i send my video's to facebook

asked 2 years, 9 months ago
jujeeju1968
on SGH-T528G
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi jujeeju1968,

Thank you for your inquiry. We understand that you would like to know how to send video's to your Facebook account.

Questions concerning the use of your handset are best addressed through your service provider.

You may reach TracFone at 1-800-867-7183 for further assistance.

We appreciate your continued interest in Samsung products.
answered 1 year, 7 months ago
Samsung5
0points
0out of 0found this answer helpful.
Question

how to put signature on t528?

and text tone
asked 2 years, 9 months ago
tiffany0720
oneida, ny
on SGH-T528G
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi tiffany072,

Thank you for your inquiry. We understand that you would like to know how to add signature and text tone on your Samsung SGH-T528G.

Questions concerning the use of your handset are best addressed through your service provider.

You may reach TracFone at 1-800-867-7183 for further assistance.

We appreciate your continued interest in Samsung products.
answered 1 year, 7 months ago
Samsung5
-1point
0out of 1found this answer helpful.
Question

why does my t528g phone keep rebooting and powering off at will?

asked 2 years, 9 months ago
Anonymous
fl
on SGH-T528G
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi ronhawn,

Thank you for your inquiry. We understand that you would like to know why your Samsung SGH-T528G keeps rebooting and powering off by itself.

Questions concerning the use of your handset are best addressed through your service provider.

You may reach TracFone at 1-800-867-7183 for further assistance.

We appreciate your continued interest in Samsung products.
answered 1 year, 7 months ago
Samsung5
0points
0out of 0found this answer helpful.
Question

How to activate wi fi?

I was able to finally activate the wi fi on October 8th,2011. Today when I was using the wi fi, it stopped and now it is saying "unable to activate". How do I fix this and what is wrong with it?
asked 2 years, 9 months ago
zach89
Angier, NC
on SGH-T528G
-1point
0out of 1found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Hi zach89,

Thank you for your inquiry. We understand that you would like to know how to activate the wi-fi on your Samsung phone since you are receiving an error message and you would like to know how to fix it and what is wrong with it. We apologize for any inconvenience this may have caused you.

Questions concerning the use of your handset are best addressed through your service provider.

You may reach TracFone at 1-800-867-7183 for further assistance.

We appreciate your continued interest in Samsung products.
answered 1 year, 7 months ago
Samsung5
0points
0out of 0found this answer helpful.
Question

Why won't my phone connect to my PC?

I tried everything, the funny thing is, I managed to get it to work ONCE, now it just won't come up. Help Please.
asked 2 years, 9 months ago
Kaypain
on SGH-T528G
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
I found this a little tricky at first too on my STRAIGHTTALK phone. This is what I do now. Make sure phone is powered on, plug the phone into the mini jack to computer, and then unlock it. When it goes to unlock, it brings up a notification that you can't have bluetooth and usb connections at the same time and then goes to a "connection" or "connected" screen that won't let you do ANYTHING on the phone except watch a circular icon that reminds me of the duracell battery (Black screen with bronze circle).

Everything you do on it has to be done from the computer. Its possible you need to update drivers/settings on your computer itself, but I never had to.

I have a 2gig microSD card, which I believe is all the computer interacts with. If you don't have a microSD card (upto 16gig as I recall, but not the fancy new HD variety), it may not work. I don't know that for sure though.

Goodluck!
answered 2 years, 5 months ago
Gfunkey04
Puyallup, WA, USA
-2points
0out of 2found this answer helpful.
Question

does this phone have gps or a location finder if so how do i access it

asked 2 years, 9 months ago
ickhybog
on SGH-T528G
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi ickhybog,

Thank you for your inquiry. We understand that you would like to know if your Samsung SGH-T528G have GPS or location finder and if it does how to access it.

Questions concerning the use of your handset are best addressed through your service provider.

You may reach TracFone at 1-800-867-7183 for further assistance.

We appreciate your continued interest in Samsung products.
answered 1 year, 7 months ago
Samsung5
0points
0out of 0found this answer helpful.
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