Looking for Answers about samsung SGH-T499?

Hi!

Thanks for reaching out. See here for info on updates for your device: http://www.samsung.com/us/support/S....

If you need additional assistance, feel free to reach out to us on Twitter @samsungsupport for speedy responses in the U.S.

Have a great day!

Hi LoveLiveEnjoy,

Thank you for your inquiry. We understand your concern that you can't transfer the applications to your memory card.

There is no configurable option that will allow you to transfer preloaded applications on the memory card. For downloaded applications once the option transfer to SD card is grayed out that means that it can only be saved on the phone's memory. We apologize for any inconvenience this may presents.

All Samsung products are manufactured to the specifications of the service provider for whom they are produced.

Do you have more questions regarding your Samsung Mobile Device? For 24 hour information and assistance, we recommend viewing the FAQs, Videos, How To Guides and other support materials on our Samsung Support website (www.samsung.com/us/support).

It's like having your very own personal Samsung Technician at your fingertips.

We appreciate your continued interest in Samsung products.

Hi cougarx47,

Thank you for your inquiry. We understand your concern about the battery life of your Samsung phone.

Battery power consumption depends on a number of factors, such as network configuration, signal strength, operating temperature, features selected, frequency of calls, and voice, data, and other application usage patterns.

We understand that you need to have your wi-fi turned on, please be advised that wi-fi also consumes battery power of the phone.

There is no extended battery available for the Samsung SGH-T499.

Some variables that may affect battery life are:
· Backlight settings set to always on or a long amount of time
· Ring tone settings set to higher volume settings
· Vibrate settings turned on
· Using Internet Services including Text Messaging
· Making and/or Receiving calls in, or simply standing by in, an analog service area
· If you tend to be in a "weak" coverage area where your signal strength meter shows only 1 to 2 bars
· Using non-SAMSUNG charging accessories can cause battery life and other issues, as well as void the manufacturer’s limited warranty.

Please check the information listed below for the charging time for your phone.

Initial charging time: 6-8 hours
Regular Charging time: 2-4 hours

Charge Cycles
In-Use Up to 8 hours
Standby Up to 330 hours

Do you have more questions regarding your Samsung Mobile Device? For 24 hour information and assistance, we recommend viewing the FAQs, Videos, How To Guides and other support materials on our Samsung Support website (www.samsung.com/us/support).

It's like having your very own personal Samsung Technician at your fingertips.

We appreciate your continued interest in Samsung products.

look for the driver for the Samsung Galaxy mini SAMSUNG GT-S5570 its the same phone and worked for me

Hi behsci,

Thank you for your inquiry. We understand that you would like to know how to setup your charter email account on your Samsung phone.

You may use the link provided below in setting up your email account on your Samsung phone.

Note: Please copy and paste the entire link on the address bar of your search engine or you may click the link provided below.

http://www.samsung.com/us/support/SupportOwnersFAQPopup.do?faq_id=FAQ00034878&fm_seq=35046

Do you have more questions regarding your Samsung Mobile Device? For 24 hour information and assistance, we recommend viewing the FAQs, Videos, How To Guides and other support materials on our Samsung Support website (www.samsung.com/us/support).

It's like having your very own personal Samsung Technician at your fingertips.

We appreciate your continued interest in Samsung products.

Hi crisfoos,

Thank you for your inquiry. We understand that you would like to unlock your Samsung phone to be able to use different sim cards.

It appears as if your question is not within our support boundaries and would be better addressed by your service provider. Issues such as billing and minutes/data used and unlock requests are handled by your service provider.

You may reach T-mobile at 1-800-937-8997 for futher assistance.

Do you have more questions regarding your Samsung Mobile Device? For 24 hour information and assistance, we recommend viewing the FAQs, Videos, How To Guides and other support materials on our Samsung Support website (www.samsung.com/us/support).

It's like having your very own personal Samsung Technician at your fingertips.

We appreciate your continued interest in Samsung products

Thanks for your question!

Regarding your concern, unfortunately, there is no configurable option to do this on your device.

http://www.samsung.com/us/support/SupportOwnersFAQPopup.do?faq_id=FAQ00026183&fm_seq=26351

If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support:
http://goo.gl/ZALJm

Thanks and have a great day!

Hi there,

Thank you for your inquiry! We appreciate your patience.
This is an issue that can best be resolved by reaching out to chat support at http://www.samsung.com/us/support/
or by calling Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungSupport (@samsungsupport)
Facebook: Facebook.com/SamsungSupport

We thank you for your patience and appreciate your continued interest in Samsung products!

Hi there,

Thank you for your inquiry! We appreciate your patience.
This is an issue that can best be resolved by reaching out to chat support at http://www.samsung.com/us/support/

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungSupport (@samsungsupport)
Facebook: Facebook.com/SamsungSupport

We thank you for your patience and appreciate your continued interest in Samsung products!

Thanks for your question!

Regarding your concern, please refer to the link below for steps and more info.

http://www.samsung.com/us/support/SupportOwnersFAQPopup.do?faq_id=FAQ00008148&fm_seq=8316

If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support:
http://goo.gl/ZALJm

Thanks and have a great day!

Thanks for your question!

Regarding your concern, please contact your service provider as this is a network dependent feature on your device.

If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support:
http://goo.gl/ZALJm

Thanks and have a great day!

Thanks for your question!

Regarding your concern, please contact your service provider as this is a network dependent feature on your device.

If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support:
http://goo.gl/ZALJm

Thanks and have a great day!

Hi! Thanks for your question. I suggest performing a soft reset. To perform a soft reset, please power off the device and pull/replace the battery after 2-3 minutes before powering back on.

If you need additional assistance, feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.

Thanks and have a great day!

Thanks for reaching out!

Unfortunately, we do not have any information as to when or if this device will be getting Gingerbread but please check back for updates or visit www.samsung.com for news.

If you need additional assistance or information, please just write us again on this forum or you can chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsuppoert for speedy responses in the U.S.

Chat Support:
http://goo.gl/ZALJm

Thanks and have a great day!

Thanks for reaching out!

Regarding your concern, please refer to the link below for steps and more info.

http://www.samsung.com/us/support/SupportOwnersFAQPopup.do?faq_id=FAQ00026189&fm_seq=26357

If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support:
http://goo.gl/ZALJm

Thanks and have a great day!

Thanks for your question!

Regarding your concern, please contact your service provider as this is a network dependent feature on your device.

If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support:
http://goo.gl/ZALJm

Thanks and have a great day!

Hi!

Were you charging while connected to your PC? It sounds as if your device assumed you were attempting to connect to transfer data. This may simply be a minor error. If it happens again, a soft reset will be a good fix.

If you need additional assistance, feel free to reach out to us on Twitter @samsungsupport for speedy responses in the U.S.

Have a great day!

Hi!

Thanks for reaching out. We only suggest using Samsung Brand chargers with all of our devices. Unfortunately we are not able to troubleshoot 3rd party devices.

If you need additional assistance, feel free to reach out to us on Twitter @samsungsupport for speedy responses in the U.S.

Have a great day!

Hi Sumsunguser1,

Thank you for your inquiry and we understand that you would like to know how to set up Media Transfer Protocol on your phone, SGH-T499.

You may use the link provided below for the steps on how to connect in mass storage mode to transfer files from your phone to a PC.

Note: Please copy and paste the entire link on the search engine.

http://www.samsung.com/us/support/SupportOwnersFAQPopup.do?faq_id=FAQ00026189&fm_seq=26357

You may use the link provided below to get the downloadable drivers for your phone.

http://www.samsung.com/us/support/supportOwnersProduct.do?prd_ia_cd=N0000005&prd_mdl_cd=SGH-T499MABTMB&prd_mdl_name=SGH-T499

Once you get to the page using the link, scroll down and click on the second tab for Manuals & Downloads, click on the second tab for Software, click on the EXE blue button to download drivers.

Do you have more questions regarding your Samsung Mobile Phone? For 24 hour information and assistance, we offer our new FAQ/ARS System - Automated Response System at http://www.samsung.com/support.

It's like having your very own personal Samsung Technician at your fingertips.

We appreciate your continued interest in Samsung products.

Hi jimruns919,

Thank you for your inquiry. We understand that you would like to know how to get standby time of 12 days on your phone, SGH-T499.

Standby time: Up to 330 hours*
Amount of time available in Sleep mode in which a phone's display is inactive to save power, but not totally shut down.

Continuous talk time: Up to 8 hours*

Battery life durations specified on our products are tested in our labs under multiple different conditions and the talk and standby times are a realistic average maximum dependent on customer usage variables.

Battery power consumption depends on a number of factors, such as network configuration, signal strength, operating temperature, features selected, frequency of calls, and voice, data, and other
application usage patterns. Some variables that may affect battery life are:

-Backlight settings set to always on or a long amount of time.
-Ring tone settings set to higher volume settings.
-Vibrate settings turned on.
-Using Internet Services including Text Messaging.
-Making and/or Receiving calls in, or simply standing by in, analog service area.
-If you tend to be in a "weak" coverage area where your signal strength meter shows only 1 to 2 bars.
-Using non-SAMSUNG charging accessories can cause battery life and other issues, as well as void the manufacturer’s limited warranty.
-Application usage pattern.

Please check the information listed below for the charging time for your phone.

Initial charging time: 6-8 hours
Regular Charging time:2-4 hours

Do you have more questions regarding your Samsung Mobile Phone? For 24 hour information and assistance, we offer our new FAQ/ARS System - Automated Response System at http://www.samsung.com/support.

It's like having your very own personal Samsung Technician at your fingertip

We appreciate your continued interest in Samsung products.