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Customer Questions & Answers for
samsung SGH-T479

Customer Questions & Answers:
499 Questions
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513 Answers

Questions & Answers for samsung SGH-T479

Question

How do you get the music player to play more than one song?

asked 3 years, 6 months ago
bailey21975
on SGH-T479
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answer 1
If you already have several songs, you can create a playlist from the music library application.
answered 3 years, 5 months ago
samsung6
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Question

How to copy files from old samsung phone to my new samsung phone?

old: SCH-R350
new: SGH-T479
asked 3 years, 5 months ago
Anonymous
on SGH-T479
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answer 1
To copy files from old Samsung phone to the new Samsung phone, all you need to do is to transfer files from SCH-R350 to PC then from PC to SGH-T479.

Configure SCH-R350 to USB setting :

Insert a formatted memory card into the memory card slot (The phone MUST format the memory card to create the neccessary destination folders). Please note that the minimum size limit for the microSD memory card is 32MB. This phone does support the use of a microSDHC 16GB capacity memory card. Formatting a memory card will permanently delete all current content.

From the standby screen, press the OK button for Menu
Select Settings (9)
Select Memory Info (6)
Select Card Memory (3)
Select Format Card (4)
Press the left soft key for Yes to confirm Formatting the Memory Card
Caution!: Do not repeatedly format a Memory Card as this shortens it's service life

Verify the handset PC Connection setting is set to USB Mass Storage
From the standby screen, press Menu
Select Settings (9)
Select Phone Settings (5)
Select PC Connection (10)
Highlight either USB Mass Storage or No Connection
Press the OK button to save the USB Setting

Plug the USB data cable into both the phone and PC
When the New Removable Disk appears on the PC display choose to "open folder to view files using Windows Explorer" or manually open it
Either copy pictures from the phone's My_Images folder or from the PC destination to the clipboard
Paste the pictures into the PC destination or the phone's My_Images folder

Configure SGH-T479 USB setting accordingly before attempting to connect the device to a PC.

Press Menu > Settings > Personalize > Phone Settings > USB Mode

Insert a memory card on the phone
Ensure that the Gravity 3 is in Mass Storage Mode.
Connect the Gravity 3 to a PC using the supported data cable.
The phone will display a "Connected" message. The PC will show a new drive letter in My Computer.
On the PC, open the new drive letter and drag/drop or copy/paste content into this window.

If both phone's connection to PC is unsuccessful, kindly try to check the following....

> Try using a different USB port (if using a desktop PC, please try to connect the USB data cable at the back port of the CPU)
> Restart the PC and soft reset the phone (turn off and remove the battery for about a minute and put it back in the phone and turn it on again)
> Make sure that the USB cable is samsung genuine accessory
> Try using a different USB cable
> Try to check the removable storage through the "My Computer"
> Disable or turn off the bluetooth connection of the phone
answered 3 years, 5 months ago
SamsungSupport13
SamsungSupport13
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Question

Can you get threaded messaging with the Gravity 3 (SGH-T479)?

asked 3 years, 5 months ago
Casey3205
on SGH-T479
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answer 1
Hi!

Your phone doesn't have the configurable options for threaded messaging.

Thanks!
answered 3 years, 4 months ago
SamsungSupport12
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Question

can contacts be sorted by last name first on this cellular phone?

asked 3 years, 5 months ago
Miriam
vista ca
on SGH-T479
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answer 1
Hi Miriam,

For your contacts on this phone, ther's no other way to sort all your address book entries/numbers.

That's the default setting for your contacts.
answered 3 years, 5 months ago
Samsung10
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Question

How do you change the ring tone and make it louder when receiving text messages

asked 3 years, 5 months ago
Popschair
Home
on SGH-T479
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answer 1
Hi there.

You can change the settings on your phone by personalizing the sound profile.

Personalize
Using this menu you can personalize the Sound, Display, Phone, Messaging key, Memory settings, Language, Greeting message, and Time and Date.

Sound profiles
You can customize various sound settings. From Idle mode, press Menu, go to Settings, select Personalize and choose Sound profiles. Press the Select soft key for options.
The following options display:
• Normal: the phone’s incoming Alert Type is set to melody.
• Silent: the speaker is muted.
• Vibration: the phone vibrates but does not play any other sound or melody.
• Driving: the speaker is activated and launches the currently selected ringtone or melody when the associated notification
is activated.
• Outdoor: the speaker is activated, the volume settings are raised to their highest levels, and any currently active ringtones or
melodies are activated.

You can choose from the default profiles available for the desired sound settings.

Thank you.
answered 3 years, 3 months ago
Samsung8
Samsung8
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Question

When I bought these Cell Phones I was told that there was a rebate, how do I apply for the rebate?

asked 3 years, 5 months ago
ntmama1
Escondido, Ca
on SGH-T479
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answer 1
Thank you for your inquiry.

If you purchased or upgraded your phone through your service provider, you will need to send in the fully completed rebate request form and the original UPC label from the box that your phone came in.

If you purchased or upgraded your phone through an authorized service provider store,you will need to provide the fully completed rebate request form, the original UPC label from the box that your phone came in, and a photocopy of your proof of purchase with the date of purchase clearly visible.

To get more details about rebates, contact your service provider regarding this matter.
answered 3 years, 5 months ago
Samsung4
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Question

how do I change ringtone?

asked 3 years, 5 months ago
jasbo
on SGH-T479
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answer 1
Hi!

To change the ringtone, perform the following steps:
1. At the main screen, select Menu.

2. Scroll to and select Media.

3. Scroll to and select Sounds.

Scroll to and select from the following:

1.Browse HiFi Ringers to download ringtones from web2go.

-Scroll to search and select the category and ringtone.
-Select Yes or scroll to and select PREVIEW or BUY NOW.
-Select Set As.
-Select Ringtone.

2. Browse MegaTones to download ringtones from web2go.

-Scroll to search and select the category and ringtone.
-Select Yes or scroll to and select PREVIEW or BUY NOW.
-Select Set As.
-Select Ringtone.

3. Sounds to select preloaded ringtones.

-Scroll to the desired sound.
-Select Options.
-Scroll to and select Set as.
-Select Individual ringtone.

4. Voicelist to access the Voice recorder.

-Scroll to the desired file.
-Select Options.
-Scroll to and select Set as.
-Select Individual ringtone.

Thanks for writing!

Technical Support Team
answered 3 years, 5 months ago
SamsungSupport12
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Question

How can I make my t479 hold more incoming text messages

asked 3 years, 5 months ago
Popschair
Home
on SGH-T479
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answer 1
Hello Popschair,

You can add memory on your phone by having a storage card or a memory card. It will help a lot for you to have an additional space for incoming text messages and also for some data that you want to put into your phone.
answered 3 years, 5 months ago
Samsung10
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Question

How do I change the size of incoming text messages?

Somehow I got it on large letters when i read my incoming texts and am not sure how i did this, but would like them small again
asked 3 years, 5 months ago
Jamibrat66
haltom city tx
on SGH-T479
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answer 1
Here's the steps on how you can change the font size on the text messaging.

From the standby screen, press on menu
Select Messaging
Select Inbox
Select a message to view and then press the side volume UP key to make the font size bigger and press the volume DOWN key to make the font size smaller.
answered 3 years, 5 months ago
Samsung5
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Question

Under messages-Settings-memory status-text message--Line 1 shows a phone with xx/xxx ( I believe this means how many text messages and how many it

will hold-Is this correct) On line 2 what is the next picture and what does it mean
asked 3 years, 5 months ago
Popschair
Home
on SGH-T479
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answer 1
On line 1 (Phone Memory) x/500, your right that will be how many messages receive and how many it can hold.

On line 2 (sim memory) x/xxx, same thing like line 1.

Have a good day
answered 3 years, 4 months ago
Samsung7
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Question

Why can't I block incoming calls on my Gravity 3 cell phone ?

asked 3 years, 5 months ago
harryjs
Tulsa Oklahoma
on SGH-T479
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answer 1
Thank you for your inquiry.
Hi, with the Samsung Gravity 3 phone blocking incoming calls is somewhat different with the first Gravity phone. This phone does not have the regular call reject option, however it has the call barring feature that allows you to restrict specific incoming and outgoing calls on your phone. And with the call barring feature it is a SIM card dependent issue and you may need to call your Service Provider to have it activated.
To go to call barring. Please see the steps below:
-got to menu
-go to settings
-go to call settings
-go to call barring
For further details regarding this phone, we advise you to visit our website www.samsung.com to check for other specifications that you may enjoy with this phone.
Thank you for your continued interest in Samsung products.
Sincerely,
Technical Support
answered 3 years, 5 months ago
Samsung8
Samsung8
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Question

HOW DO I DOWNLOAD PICTURES OR RINGTONES FROM WEBSITES SENT TO MY PHONE?

asked 3 years, 5 months ago
PENDEL
CLINTON,MO
on SGH-T479
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answer 1
Thank you for your inquiry.
Hi, if download pictures and ringtones from a website I believe it would be a paid subscription or service. Once you are on the website and you have searched for your desired picture or ringtone, there would be a link or a box that says “download”. You can just click on it, the download will proceed. Once the download is complete, it will be saved under Media on your phone. And check the folder for photos or images, music or sounds.
Should you have other questions & concerns, feel free to call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.
Thank you for your continued interest in Samsung products.
Sincerely,
Technical Support
answered 3 years, 5 months ago
Samsung8
Samsung8
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Question

How do I connect cell phone to computer

asked 3 years, 5 months ago
stariam
Vista, California
on SGH-T479
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answer 1
Hi!

Are you trying to transfer files between your phone and your computer?

Here are some ways to connect your phone to your computer to transfer pictures:

Mass Storage Mode (Memory Card)

Ensure that the Gravity 3 is in Mass Storage Mode.
Connect the Gravity 3 to a PC using the supported data cable.
The phone will display a "Connected" message. The PC will show a new drive letter in My Computer.
On the PC, open the new drive letter and drag/drop or copy/paste content into this window.

Via Bluetooth

Note: The steps below are to be considered as general guidelines. Bluetooth software and drivers vary greatly among the many Bluetooth-supported devices available today. While Samsung Technical Support can assist with pairing and connecting to other Bluetooth devices, we cannot guarantee that Bluetooth file transfers will be successful. Also, it is required that the other Bluetooth device support the Bluetooth FTP profile.

Ensure that the Gravity 3 Bluetooth feature is turned on and discoverable.
Ensure that the oher Bluetooth device is turned on as well and that both devices are paired and connected.
To initiate a send on the Gravity 3, simply locate the picture or video, press Options > Send Via > Bluetooth > OK

Via New PC Studio (v1.4.1 AD2)

Ensure that the Gravity 3 USB Settings are set accordingly.
Connect the Gravity 3 to a PC using the supported data cable.
If necessary, on the PC launch the Samsung New PC Studio (NPS) application.
After a few seconds, NPS will "see" the SGH-T479 device and display an icon in the upper-right corner.
In NPS, click on the Media Manager icon then click on the SGH-T479 icon
You can now use the drag and drop method for transferring content between the Gravity 3 and your PC.

For further assistance, please call the Samsung Customer Care at your earliest convenience
through our toll free number 1-888-987-HELP (1-888-987-4357).

Thanks!

Samsung Technical Support
answered 3 years, 5 months ago
SamsungSupport12
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Question

how to access an email address

sending pictures to myspace, facebook and such
asked 3 years, 5 months ago
katekate
okc
on SGH-T479
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answer 1
Hi!

Did you set up your email on your phone yet?

Note: Samsung Technical Support cannot assist with unknown account credentials. You must consult with your IT administrator or e-mail service provider before proceeding if you do not know of have all of the requested information.

Here's how you set up emails:

POP/IMAP

Press Menu > Messaging > Email > Yes
Enter all account credentials, such as the address and the password. You can name the profiles anything you like.

Exchange Email

Press Menu > Messaging > Exchange Email
Slect Next to the data usage disclaimer
Follow the prompts of the tutorial or select Skip
Enter all account credentials such as Server URL, Username, Password, Domain,and SSL option
Select Save to retain credentials

Are you trying to send pictures from your email to social networking websites? We need more information about this.

For further assistance, please call the Samsung Customer Care at your earliest convenience
through our toll free number 1-888-987-HELP (1-888-987-4357).

Thanks!

Samsung Technical Support
answered 3 years, 5 months ago
SamsungSupport12
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Question

How do I use the Wi-Fi feature on the phone to access the internet? Will I be charged for data usage if I use the Wi-Fi to access the internet?

asked 3 years, 5 months ago
blrpete
on SGH-T479
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answer 1
How do I use the Wi-Fi feature on the phone to access the internet? Will I be charged for data usage if I use the Wi-Fi to access the internet?

Hi there!

Thank you inquiry. Though you you can access internet using your phone however for Wi-fi feature is not supported by the phone.

Happy Holidays.
answered 3 years, 3 months ago
SamsungSupport9
0points
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Question

How can I download music from my computer to my Gravity 3 phone?

I have the micro USB data cable.

Is it the same process for ringtones? Can I make my own ringtones?
asked 3 years, 5 months ago
hardwick4
on SGH-T479
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answer 1
You can download music from computer to Gravity 3 phone through Mass Storage Mode using the micro USB data cable. It is basically the same process for downloading ringtones, steps are as follows :

Ensure that a memory card has been installed
Set the Gravity 3's PC Connections setting to Mass Storage.
Press Menu > Settings > Personalize > Phone Settings > USB Mode

Note: Configure the USB setting accordingly before attempting to connect the device to a PC.

Connect the Gravity 3 to a PC or laptop using a supported USB data cable.
When the Removable Disk pop-up appears on PC, select "Open Folder To View Files" and then click OK
The next window will show the contents of the memory card installed in the Gravity 3. This allows you to transfer audio files from your PC to the Gravity 3, either through cut/copy and paste or drag and drop methods.

If connection is unsuccessful, kindly try to check the following....

> Try using a different USB port (if using a desktop PC, please try to connect the USB data cable at the back port of the CPU)
> Restart the PC and soft reset the phone (turn off and remove the battery for about a minute and put it back in the phone and turn it on again)
> Make sure that the USB cable is samsung genuine accessory
> Try using a different USB cable
> Try to check the removable storage through the "My Computer"
> Disable or turn off the bluetooth connection of the phone

You can make your own ringtone by using voice recordings on SGH-T479 phone.

Press Menu > Media > Sounds > Voice List
Highlight a desired voice recording and press Options > Set As > Ringtone
answered 3 years, 5 months ago
SamsungSupport13
SamsungSupport13
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Question

On the Samsung Gravity # cell phone, how to turn off the 3G?

asked 3 years, 5 months ago
davesings1105
Tacoma,WA
on SGH-T479
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answer 1
Hi Davesings1105!

There's no configurable option to turn off the 3G on the phone. This is a network related feature that only your Service Provider has its settings. You may coordinate with them for other option if there would be other option to disable it.

Have a nice day!
Samsung Technical Support
answered 3 years, 5 months ago
SamsungSupport9
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Question

How do u send messages to your folders

In "MESSAGING" while viewing I can send some of my texts to my special folders while others give me the options of move to phone,or print via bluetooth, if not viewing options are move to phone or sort by While in my favs (Timeline) the options are move to sim card, move to folder or print to bluetooth while some are move to phone or print via bluetooth it just doesn't make sense. Can anyone help.
asked 3 years, 5 months ago
chevygirl
on SGH-T479
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answer 1
Greetings!
Regarding your inquiry, the option to move message to folder is only available if you don’t view or open the message. And if the message was viewed, there is no option to move the message to a folder. The reason for that is if you are viewing the text message, there is no message to be moved on a folder that is because you are actually viewing or reading it. You cannot move a message to a folder if you are reading it. The only way to move a message to a folder is if it is closed or you are not viewing it.
For further details regarding this phone, we advise you to visit our website www.samsung.com to check for other specifications that you may enjoy with this phone or you can always send us your questions and we will be happy to check our resources and answer it.
Thank you for your continued interest in Samsung products.
Sincerely,
Technical Support
answered 3 years, 5 months ago
Samsung8
Samsung8
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Question

What are the default passwords to be able to lock the phone?

how do i reset it if it has already been changed
asked 3 years, 5 months ago
lepeo
on SGH-T479
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answer 1
The default passcode for the phone is "0000" or "00000000".

There is no way that we can retrieve the passcode that was set on the phone.

If the default passcode did not work then we can do a reset on the phone.

Should you desire additional assistance resolving this, we invite you to call Samsung Customer Support by phone at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.
answered 3 years, 5 months ago
Samsung5
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Question

Samsung Gravity 3 - does this phone have personalized text message alert settings?

I have a Samsung Gravity 3, and while I've been very satisfied overall with it, there is one thing that bothers me. With other phone I've had, when I received a text message from someone who had a ringtone that I had set for them, that ringtone would play. I haven't been able to figure out if it's possible to do anything like this with my Gravity 3. Is this possible?
asked 3 years, 5 months ago
raegeorge
on SGH-T479
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1 answer
Answers
answer 1
Thank you for your inquiry.
Hi, you can only set or assign a ringtone for voice calls and there is no configurable options to assign ringtone for incoming text message.
For further details regarding this phone, we advise you to visit our website www.samsung.com to check for other specifications that you may enjoy with this phone or you can always send us your questions and we will be happy to check our resources and answer it.
Thank you for your continued interest in Samsung products.
Sincerely,
Technical Support
answered 3 years, 5 months ago
Samsung8
Samsung8
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