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Customer Questions & Answers for
samsung SGH-T479

Customer Questions & Answers:
499 Questions
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513 Answers

Questions & Answers for samsung SGH-T479

Question

How can I get my contacts to sort by LAST NAME instead of FIRST NAME

When I look at my contact list, they are arranged by first name, that is the default setting I guess? Not good for me. How can I get them to sort by last name.
asked 3 years, 7 months ago
sarends
Chicago
on SGH-T479
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answer 1
Hi there!

Thank you for your inquiry. There are no available configurable options to sort the contacts saved on your Samsung SGH-T479. Once you saved contacts on your phone, they are alphabetically arranged by first name.

You can try saving the last name first of that contact on the phone manually, so that the last name will appear first when you view the list of contacts on SGH-T479.

Thank you for your continued interest in Samsung products
answered 3 years, 7 months ago
Samsung7
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Question

My cellphone is not showing missed calls

It does not show missed calls because when I check my messages it has several calls that do not show up on missed calls.
asked 3 years, 7 months ago
lb515600
maryland
on SGH-T479
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answer 1
Hi there!

Thank you for your inquiry. All missed, dialed and answered calls are listed in the Call history.

To view the Call history on the SGH-T479:

In Idle mode, press Menu, and then select Call history and press the Select soft key or to enter the menu or Press the Up Navigation key.

Tip: Scroll Left or Right to access, All calls, Missed calls, Dialed calls, Answered calls, and Voice mail.

Note: Missed Calls lets you view the 30 most recent calls you received, but did not answer. The name and number, if already stored in your Contacts list, displays with the number of occurrences for each number.

For further details regarding this phone, we advise you to visit our website www.samsung.com/us to check for other specifications that you may enjoy with this phone.
answered 3 years, 7 months ago
Samsung7
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Question

How to change texting mode

Is there any way to change the default texting mode from the automatic T9 to just the abc english type?
asked 3 years, 7 months ago
orleanslady
on SGH-T479
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answer 1
Hi there.

Here are the steps on how to use the ABC mode for texting on your phone.

With the phone slider closed, to use ABC mode, use the letter keys to enter your text.
1. Press the key labeled with the letter you want:
• Once for the first letter, twice for the second letter, and so on.
2. Select the other letters in the same way.
• To enter periods, hyphens, apostrophes, and other special characters, press and hold the * key
then press the key that contains the associated symbol.
• To shift case in ABC mode, press # , then press the letter key.

Note: You can move the cursor by using the Navigation keys.

Just a tip, the cursor moves to the right when you press a different key. When entering the same letter twice or a different letter on the
same key, just wait for a few seconds for the cursor to automatically move to the right, and then select the next letter.

Have a great day.
answered 3 years, 7 months ago
Samsung8
Samsung8
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Question

Is there anyway to get a car charger or additional wall charger that will work on my Samsug Gravity 2 (T479) phone?

My family and I have 5 of the Samsung Gravity 3 phones and we have tried 5 different chargers and none of them work. This is very frustrating when you need a phone for emergencies and you can't charge it in the car. What kind of company would manufacture a product without checking it out first.
asked 3 years, 7 months ago
FrustratedcustomerMd
Maryland
on SGH-T479
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Answers
answer 1
Sorry for the inconvenience.

We recommend to have the phone and it's accessories tested from your service provider store upon receiving it.

If the original chargers aren't working, please call the Samsung Customer Care at your earliest convenience
through our toll free number 1-888-987-HELP (1-888-987-4357) for further assistance in troubleshooting and questions related to possible repair.

If you need to purchase additional chargers and accessories, you may call our Accessory sales Department at 1-888-987-4357 for the best suggestions on accessories you can use with your phone.

Thanks for writing!
answered 3 years, 7 months ago
SamsungSupport12
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Question

How do i download wallpapers to my phone?

asked 3 years, 7 months ago
roxydoxy
Antioch,CA
on SGH-T479
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Answers
answer 1
Hi there!

Thank you for your inquiry. I highly suggest contacting your service provider for them to give you the steps for you to download a compatible wallpaper for your Samsung phone as this is a service offered by them.

Happy Holidays!
answered 3 years, 7 months ago
Samsung10
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Question

How do I get My letters big enough to see on My E-mail screen ??

asked 3 years, 7 months ago
Edddy
on SGH-T479
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answer 1
Hi there!

Thank you for your inquiry. There's no configurable option for you to set large fonts for text in email on your phone.

Happy Holidays!
answered 3 years, 6 months ago
Samsung10
0points
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Question

How do I mute the keyboard sound when im typing?

asked 3 years, 7 months ago
gospa
gilbert, az
on SGH-T479
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answer 1
Hi there!

Regarding about your concern, for you to disable the keypad tone on the SGH-T479 handset:

1. Press Menu > Settings > Personalize > Sound Profiles.
2. Highlight Normal and press Edit.
3. Use the right or left navigation keys to switch to Phone Sounds.
4. Highlight the Keypad Tone option and press Edit.
5. Select Off and press OK.
6. Press Options > Save to retain changes.

Thank you for your continued interest in Samsung products.
answered 3 years, 6 months ago
Samsung7
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Question

How can a change the ring tone

asked 3 years, 7 months ago
CGustke
on SGH-T479
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answer 1
Hi there!

Thank you for your inquiry. Regarding about your concern, to change the ringtone on the SGH-T479 handset:

1. Press Menu.
2. Select Settings.
3. Select Personalize.
4. Choose Sound Profiles.
5. Highlight Normal and press Edit.
6. Use the right or left navigation keys to switch to the New Message Sounds tab.
7. Highlight the Message Alert Type, Message Alert Tone, and Message Alert Repetition options, press Edit on each, and set accordingly.
8. Press Options.
9. Save to retain changes.

Thank you for your continued interest in Samsung products.
answered 3 years, 6 months ago
Samsung7
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Question

How can I configure my Gravity 3 to be a modem to my ACER netbook?

asked 3 years, 7 months ago
Joel5D
on SGH-T479
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answer 1
Hi there!

The SGH-T479 certainly has this capability however the Carrier may require a certain modem plan or software to be used for this capability. Please contact your Service Provider for additional information.

Thank you for your continued interest in Samsung products.
answered 3 years, 6 months ago
Samsung7
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Question

How to transfer pictures from my cell to a computer

asked 3 years, 6 months ago
Popschair
Home
on SGH-T479
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answer 1
Hi there!

Regarding about you concern, for you to transfer pictures from your SGH-T479 handset to your desktop computer, it would require you to have USB data cable and also download on your computer the driver for the phone, which is the Samsung New PC Studio.

For you to download the Samsung New PC Studio on your computer:
1. Deactivate the antivirus and firewall on your computer.
2. Open the web browser and then log on to this link:

http://www.samsung.com/us/support/supportDownloadCenter.do?prd_ia_cd=N0000005&prd_mdl_cd=SGH-T479RNATMB&prd_mdl_name=SGH-T479

3. Click on the software tab and then download the compatible driver for the type of OS on your computer.
4. Save the driver on your desktop.
5. Once download is complete, double click on the EXE file and click on Run.
6. Follow the procedure to install it.

For you to connect the phone to your computer and transfer media files, follow the procedures on the link below.

http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view_us.jsp?SITE_ID=22&PG_ID=2&PROD_SUB_ID=557&PROD_ID=560&AT_ID=271371
answered 3 years, 6 months ago
Samsung7
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Question

How to reset the phone password?

asked 3 years, 6 months ago
megamooooo
ogden
on SGH-T479
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Answers
answer 1
Hi there!

This issue is one that is best helped through calling our Customer Support Center, as they can help you troubleshoot this issue in a timelier manner than we could through forum correspondence.

At your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357 and then wait for the Spanish prompt, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

Thank you for your continued interest in Samsung products.
answered 3 years, 6 months ago
Samsung7
0points
0out of 0found this answer helpful.
Question

how do i block a non contact phone number

asked 3 years, 6 months ago
tclaflin
weymouth ma
on SGH-T479
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answer 1
Thank you for your inquiry. There's no configurable option for you to block a contact number on your Samsung Gravity 3 (SGH-T479). However, you may try to ask your service provider if they can configure that setting from their system.

Thank you for your continued interest in Samsung products.
answered 3 years, 6 months ago
Samsung10
0points
0out of 0found this answer helpful.
Question

Ok so i lost my phone can you guys help me track/find it please?

asked 3 years, 6 months ago
jaison
New rochelle NY
on SGH-T479
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answer 1
Thank you for your inquiry. I highly suggest contacting your service provider for them to check the account on your phone and to check the system that they have as they are the one who's always connected with the system of your handset.

Thank you for your continued interest in Samsung products.
answered 3 years, 6 months ago
Samsung10
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Question

how do i download the SAMSUNG New PC Studio,PC Sync?

asked 3 years, 6 months ago
tsini24
on SGH-T479
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answer 1
Thank you for your inquiry. I have here the link where you can download the Samsung New PC Studio for your Samsung Gravity 3 (SGH-T479).

inquiry.http://www.samsung.com/us/support/supportDownloadCenter.do?prd_ia_cd=N0000005&prd_mdl_cd=SGH-T479RNATMB&prd_mdl_name=SGH-T479

Thank you for your continued interest in Samsung products.
answered 3 years, 6 months ago
Samsung10
0points
0out of 0found this answer helpful.
Question

How can I remove my email adress from my phone?

I don't want anymore notifications when i get emails
asked 3 years, 6 months ago
serenitymd
on SGH-T479
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Answers
answer 1
Hi Serenitymd,

Thank you for your inquiry.

This issue is one that is best helped through calling our Customer Support Center, as they can help you troubleshoot this issue in a more timely manner than we could through forum correspondence.

At your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

Thank you for your continued interest in Samsung products.
answered 3 years, 6 months ago
Samsung4
0points
0out of 0found this answer helpful.
Question

how do i set up my email account on my new phone?

asked 3 years, 6 months ago
newboy
on SGH-T479
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answer 1
Hi newboy,

Thank you for your inquiry. You may follow these steps below to setup your e-mail account.

Note: These are the only e-mail account that can be input through the phone:
AIM®, AOL®, Yahoo!® Comcast, CompuServe, EarthLink, Gmail, HotPOP, Juno, Mac, NetZero, SBC Yahoo!, Verizon and several other email services.

From the Home screen, Touch Menu
Touch Messaging
Touch E-mail
Touch an E-mail provider from the list
Enter your sign in information, using the keypad or QWERTY keyboard
Touch the check box to place a check mark next to the Keep me signed in/on or New email notifications options
Press Sign In/Sign On

For further assistance with the use of T-Mobile E-mail services please contact your service provider.

We thank you for your patronage of Samsung products.
answered 3 years, 6 months ago
SamsungSupport13
SamsungSupport13
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Question

How can I get my samsung to read my memory card?

I already formatted my memory card and i looked in the media section and i dont see a tab that says memory card.
asked 3 years, 6 months ago
sarasmile
on SGH-T479
0points
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answer 1
Hi sarasmile!

Thank you for your correspondence.

The phone supports a microSDHC (high capacity) memory card. The recommended card size is 16GB.

Please make sure that the memory card is compatible and is properly inserted on the phone. The link below will show an illustration on how to insert the memory card.

http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view_us.jsp?SITE_ID=22&PG_ID=2&PROD_SUB_ID=557&PROD_ID=560&AT_ID=274494

Should you need further assistance, please call our Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

Again, we thank you for comments and appreciate your patience and understanding in this matter.
answered 3 years, 6 months ago
Samsung8
Samsung8
0points
0out of 0found this answer helpful.
Question

How do i get to "my folders" on the phone?

I created a folder, and moved things, and now i can't access or find it
asked 3 years, 6 months ago
orichard2012
on SGH-T479
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answer 1
Hi orichard2012,

Thank you for your inquiry.

Are you referring to a folder you created for messages or multimedia files?

My Folder is used to manage and organize messages and store them on the phone. To access the My Folders:

From the Menu, select Messaging.
Select My Folders then press Ok.

On the other hand, to access multimedia files such as pictures, sounds and videos; from the Menu, select Media and open the desired application/folder.

We thank you for your patronage of Samsung products.
answered 3 years, 6 months ago
Samsung8
Samsung8
0points
0out of 0found this answer helpful.
Question

Can one make clock bigger?

The clock on the screen in the upper right corner is very small. Can one enlarge it?
asked 3 years, 6 months ago
magdacr
on SGH-T479
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Answers
answer 1
Hi there!

Thank you for your inquiry. Regarding your concern, there are no configurable options available to make the clock bigger on your phone.

We thank you for your patronage of Samsung products. Have a good day.
answered 3 years, 6 months ago
SamsungSupport9
0points
0out of 0found this answer helpful.
Question

How do I get past the error SGH-T479 memory is full

I'm trying to sync my Gravity 3 with Outlook, using PC Studio, and I always get, SGH-T479 memory is full. I have nothing except contacts on my phone; and it shows I have about 73 M available.
asked 3 years, 6 months ago
rcole
Utah
on SGH-T479
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answer 1
Hi rcole!

Thank you for your correspondence. You may try doing the soft reset on the phone by taking out the battery for at least 10-15 seconds and then put the battery back in and evaluate it. If it's still not working and still doing the same thing, you may call the Samsung Customer Support Center, as they can help you troubleshoot this issue in a more timely manner than we could through this forum.

We sincerely apologize for any inconvenience this presents.
answered 3 years, 6 months ago
Samsung10
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