Looking for Answers about samsung SGH-T479?

I just spoke with a sales person at my local TMobile store and she indicated that you cannot turn off the noise it makes when you touch the keypad. The only time it does not make noise is when it is on vibrate or silent.

Hi MizG!

Thank you for your inquiry. There's no configurable option for you to turn off the keypad tone on your Samsung Gravity 3 (SGH-T479) unless you put the phone in Silent mode. By doing this, the sound setting of the phone will be turned off or will go in Vibrate mode. This serves as a software limitation.

We sincerely apologize for any inconvenience this presents.

go to settings > personalize > sound profiles > scroll to the profile you want to change > edit > scroll to the right to the phone tab > edit > select off > OK > options > save

You have to buy a data cable, and download software to your laptop/computer that you can find at http://www.samsung.com/us/support/downloads/SGH-T479RNATMB. The software was pretty easy to use and I was able to get all of the pictures off my phone and put ring tones / music on my phone with no problems.

set up email account (yahoo or other pop acct) and send email with music file/pic/ringtone mp3 as attachment. download and find in file menu. be sure and set the file size limit of email attachments to 5mb (the maximum the phone allows). This works--but the data cable method is more efficient.

Hello!

Refresh your webpage and try to register again the IMEI number as the serial number to auto-populate the fields.

If it didn't work, please call the Samsung Customer Care at your earliest convenience through our toll free number 1-888-987-HELP (1-888-987-4357) for further assistance.

Happy Holidays!

do not use the slashes when entering the IMEI

Hi blondie99!

Thank you for your inquiry.

The Micro SD card slot is located at the lower right side of the phone.

We appreciate your time writing us here at Samsung!

Hello CharlieOMcC!

Here are the exact link where you can download the manual of your handset.

http://www.samsung.com/us/support/supportDownloadCenter.do?prd_ia_cd=N0000005&prd_mdl_cd=SGH-T479RNATMB&prd_mdl_name=SGH-T479

However, there;s no configurable option for you to set the soft keys to your favorite functions.

Hi there!

Thank you for your inquiry.

There's no configurable option for you to turn off the keypad tone on your Samsung Eternity II without placing the phone to silent/vibrate mode. That's the default of the phone's settings and its software limitation.

We sincerely apologize for any inconvenience this presents.

Hello EliBom,

As I've checked the specs of your Samsung Gravity 3, it has no option for you to push one button for voice dialling. And it also has no configurable option to stay it on that mode after a call.

Greetings!
I do apologize for the inconvenience that this may caused you. Right now we can’t really determine if the issue is with the phone or with the files. For basic troubleshooting steps maybe you may try doing a soft reset first. Turn off your phone, remove the battery, remove the SIM card, wait for a minute or two, put everything back and turn it on. Checked and play the songs using the music player. If it does the same thing, maybe you can also try to change the location of your songs. If the songs are saved on your phone memory, try to move it on an SD card. If the songs are on the SD card, try to move it on the phone memory. After changing the location of the songs and nothing happened, you can also try playing the songs on another phone or device. If the songs play fine on other device, we can verify that it would be a phone issue.
We can do minimal troubleshooting. Once troubleshooting has been done to the point of actual failure, we can setup a repair on the product, should it be determined the problem cannot be resolved over the phone. We can repair the phone, if it is still under warranty and has not been physically damaged.
If it is deemed, after troubleshooting, that the handset requires service/repair, our Repair Administrators will create a Return Material Authorization (RMA#) for the device. Provided there is no physical damage to the phone and the failure is not due to any type of liquid damage, the phone will be repaired under warranty.
For troubleshooting and questions related to possible repairs we invite you to contact Samsung Customer Care at your earliest convenience through our toll free number 1-888-987-HELP (1-888-987-4357).
Sincerely,
Technical Support

Hi there,
Thanks for reaching out for support. This issue is best addressed by calling into our customer service center. At your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.
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Thanks and have a great day!
Samsung Mobile Technical Support

Hi JBFoulks,

Sorry, we are only able to support US customers and products through this forum. Please reach out to Samsung Support in your region via the country directory that you will find in the link below.

http://www.samsung.com/us/common/visitcountrysite.html

For future inquiries, you may also contact us via Twitter or Facebook.
Follow us on Twitter @galaxyssupport or @samsungsupport
To find us on Facebook, please visit https://www.facebook.com/SamsungSupport
Thanks and have a great day!
Samsung Mobile Technical Support