Customer questions and answers for samsung Samsung Gravity™2 Full Qwerty Cell Phone
Question
I can only hear the caller if the speaker phone is on
I got a used SGH T469 and Callers can hear me, but I can only hear them if the speaker phone is on.
Tags: connectivity
asked 8 months ago
Username
CBTeach
Santa Clarita, CA
on Samsung Gravity™2 Full Qwerty Cell Phone
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1 answer
Answers
answer 1
Hi CBTeach,
Thank you for your inquiry. We understand your concern regarding audio on your phone during a call.
Please try to do a soft reset on your phone. Soft Reset: Turn of the phone. Remove the battery for 1-2 minutes and then put it back then turn on the phone. Please make sure that the volume is in its maximum level. After that, please try calling someone and check if the same problem exist.
If the soft reset won’t work, we recommend you to perform a master reset.
Note: Master Reset option will restore the device to factory default settings and delete all the information saved to the phone (except My Number, if entered).
To perform a Master Reset follow the steps below: 1. From the standby screen, press the left soft key for Menu 2. Select Settings (4) 3. Select Reset Settings (9) 4. Select Master Reset (2) 5. Enter the password then press the left soft key for Confirm 6. Press the left soft key for Yes to confirm the Master Reset
Do you have more questions regarding your Samsung Mobile Device? For 24 hour information and assistance, we recommend viewing the FAQs, Videos, How To Guides and other support materials on our Samsung Support website (www.samsung.com/us/support).
It's like having your very own personal Samsung Technician at your fingertips.
We appreciate your continued interest in Samsung products.
what can i do to fix my phone from freezing up and turning off?
ive done reset my phone twice
asked 2 years, 4 months ago
Username
bjulian83
tx.
on Samsung Gravity™2 Full Qwerty Cell Phone
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2 answers
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answer 1
Hi there!
Thank you for sending us an inquiry.
This issue is one that is best helped through calling our Customer Support Center, as they can help you troubleshoot this issue in a more timely manner than we could through forum correspondence. At your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.
Thank you for your continued interest in Samsung products.
This issue is one that is best helped through calling our Customer Support Center, as they can help you troubleshoot this issue in a more timely manner than we could through forum correspondence. At your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.
Thank you for your continued interest in Samsung products.
if you mean the IMEI number dial * # 0 6 # in that order
answered 2 years, 2 months ago
Username
Anonymous
Los Angeles
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Question
Why would my phone suddenly stop reading my memory card?
asked 2 years, 7 months ago
Username
Michi
on Samsung Gravity™2 Full Qwerty Cell Phone
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1 answer
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answer 1
Thank you for your inquiry. If the phone suddenly stops reading the memory card, you may try to test your phone with a different memory card or you may have your memory card be inserted into a reader to be plugged in to another device (computer). If the other device read the card, then we can conclude that there is a problem with the phone. However, if you try a different memory card on the phone and the same problem exist, then its advisable to have the memory card be replaced with a working one.
Thank you for your continued interest in Samsung products.
Just received a new gravity 2 as a gift, when I pick individule ringtones,reverts to main one!
asked 2 years, 7 months ago
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Lily0307
New York,USA
on Samsung Gravity™2 Full Qwerty Cell Phone
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1 answer
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answer 1
Greetings! If you are referring about setting a ringtone to individual contracts, below are the steps on how to set it on your phone: To assign a ringtone to a phonebook contact please follow the steps below: 1.From the standby screen, press the left soft key for Menu 2.Select People (1) 3.Select Contacts (1) 4.Highlight the desired contact entry, stored in your phone's memory, using the navigation keys 5.Press the left soft key for Options 6.Select Edit (1) 7.Highlight the Icon tab, using the navigation keys, then press the down navigation key 8.Highlight Ringtone, using the navigation keys 9.Press the OK button for Add to choose from the followings: oSounds For preloaded or downloaded Sounds oVoice List For previously recorded voice memos 10.Press the OK key to Open the folder 11.Highlight the desired Sound or voice memo, using the navigation keys 12.Press the left soft key for Select 13.Press the left soft key again for Options then select to Save (1) the Contact settings
Note: Ringtones are only available for contact entries stored in your phone's memory, not on the SIM card.
It was a pleasure doing business with you. Technical Support Team
How can i get my bluetooth setup on my computer and my samsung t469 phone to see each other? My phone keeps asking me for a pin to conect to my phone.
asked 2 years, 6 months ago
Username
jconn59
on Samsung Gravity™2 Full Qwerty Cell Phone
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1 answer
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answer 1
Thank you for your inquiry. If you are trying to connect your sgh-t469 phone to your PC via Bluetooth too transfer files, let me show you the proper procedure on how to do it. Note: Both devices must support Bluetooth FTP (File Transfer Profile) Pair the SGH-T469 (Gravity 2) handset with the other Bluetooth device To pair the SGH-T469 (Gravity 2) handset with another Bluetooth Device ,follow the steps below: From the standby screen, press the left soft key for Menu Select Settings (4) Select Bluetooth (4) Select My Devices (2) Search for a new device by pressing the left soft key for Select If prompted, press the left soft key for Yes to turn on Bluetooth Highlight, using the navigation keys, the desired Bluetooth device and press the left soft key for Select The handset will display a brief message stating "Connecting" After being connected the handset will return to the "My Devices" screen If it would ask for the pin or passkey, use 0000 and that is the default pin. Using Windows explorer, locate desired files that you want to transfer Right click on the file Select send to via Bluetooth then select the handset On the Samsung handset, accept incoming data from the PC To transfer pictures from the handset, simply repeat the steps above copying from the handset's Images/Videos folder to the PC. For further details regarding this phone, we advise you to visit our website www.samsung.com to check for other specifications that you may enjoy with this phone. Thank you for your continued interest in Samsung products. Sincerely, Technical Support
In the gravity 2, how to have a different sound for the incoming text messages and emails??
asked 2 years, 6 months ago
Username
davka
miami
on Samsung Gravity™2 Full Qwerty Cell Phone
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1 answer
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answer 1
There is no configurable option to set a different sound for the incoming text messages and emails. The profile message alert type & tone allows you to choose the alert type that sounds when receiving a new text messages, Multimedia messages, and Email. To edit the message alert settings are as follows :
While in standby mode, press the left soft key for Menu Select Personalize (1) Select Settings (4) Select Sound Settings (1) Highlight the Profile to be edited, using the navigation keys, then press the left soft key for Options and select to Edit (2) one of the following: Normal Driving Outdoor Highlight the New Messages tab, using the left or right navigation keys Highlight Message Alert Type, using the navigation keys, then press the OK key to Edit Highlight desired Message Alert Type setting, using the navigation keys Press the left soft key for OK to save the Message Alert Type setting Highlight Message Alert Tone, using the navigation keys, then press the OK key to Edit Highlight the desired Message Alert Tone, using the navigation keys Press the left soft key for OK to save the Message Alert Tone setting Highlight Message Alert Repetition, using the navigation keys, then press the OK key to Edit Highlight the desired Message Alert Repetition, using the navigation keys Press the left soft key for OK to save the Message Alert Repetition setting Press the left soft key for Options then select to Save (2) the Normal, Driving or Outdoor Profile settings
How do I change the font size on me received text messages?
I had my phone in my pocket. The next time I received a text message, the type was very small. How can I get it back to where it was. Thanks.
Tags: text size
asked 2 years, 6 months ago
Username
jalexander
on Samsung Gravity™2 Full Qwerty Cell Phone
+1point
1out of1found this question helpful.
1 answer
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answer 1
Hi!
Try to change the font size of your text message by selecting a text message from your Inbox and use the up and down volume keys on the side of the phone to adjust the font size.
We appreciate your time writing us here at Samsung!
My Samsung Gravity T has 3 wallpaper panels and I only want to have one. How can I delete the extra ones?
Each panel can have differing widgets etc. I find all this a bit too busy and confusing as I try to tap or move something, it switches panels.. I just want one wall paper and one panel to look at.
asked 2 years, 6 months ago
Username
nin59
on Samsung Gravity™2 Full Qwerty Cell Phone
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1 answer
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answer 1
It's not possible to do on your phone. There's no configurable option to change that settings on your handset. That's the default for your Samsung Gravity T.
The charger port is located on the right side of the phone covered by a plastic cover.
Important: Verify that the handset battery is installed prior to connecting the travel adapter. If the battery is not installed and the travel adapter is connected the handset continuously power cycles and prevents proper operation.
my phone makes a blip sound and then turns on the display. Can this be turned off?
asked 2 years, 5 months ago
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tfeehan
Maumee, OH
on Samsung Gravity™2 Full Qwerty Cell Phone
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1 answer
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answer 1
Thank you for sending us an inquiry.
If you want to disable this tone, please refer to the link below. http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view.jsp?SITE_ID=22&PG_ID=557&PROD_SUB_ID=560&PROD_ID=1832&AT_ID=159980
For troubleshooting, you may try to use the default password for your phone which would be “0000” or “00000000”. If these codes will not work, then you may call the Samsung Customer Support Center, as they can help you troubleshoot this issue in a timelier manner. Should you desire additional assistance for the phone's Reflash, we invite you to call Samsung Customer Support by phone at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.
Thank you for your continued interest in Samsung products.
My screen display is in French, I need to change it back to English but don't know how.
asked 2 years, 5 months ago
Username
Kamiah
on Samsung Gravity™2 Full Qwerty Cell Phone
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1 answer
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answer 1
Hi Kamiah.
Here are the steps on how you can change the language settings on your Samsung Gravity 2 phone.
1. From Idle mode, press Menu 2. Press Settings 3. Select Personalize 4. Select Language and press OK 2. Highlight the Screen text field and press OK. 3. Select one of the following options and press OK. • Automatic • English • Français • Español 4. Highlight the Input language field and press OK. 5. Select one of the following options and press OK. • English • Français • Español 6. Press Save to confirm your selections.
I want to change the font of my text message that I receive because I feel it's far too big. Although I tried many of the options, I am unable to find a way to do that. Do you have any suggestions?
Tags: text messages, changing font
asked 2 years, 5 months ago
Username
Anonymous
LA
on Samsung Gravity™2 Full Qwerty Cell Phone
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1 answer
Answers
answer 1
Hi there bellaEdmund,
Thank you for the inquiry of your Samsung SGH-T469. You may try changing the text fonts size by going on the receive text messages, then open it and use the volume keys on the side of the handset to change the text font size.
How do I send my text messages to my email account?
Since i cannot lock a text message from being deleted, i would like to send it to my email account. I cannot figure out how to do this.
asked 2 years, 4 months ago
Username
Anonymous
on Samsung Gravity™2 Full Qwerty Cell Phone
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0out of0found this question helpful.
1 answer
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answer 1
Hi there!
Thank you for sending us an inquiry.
There is no configurable option on the phone settings to forward your text messages to your email. The only phones that are capable of forwarding messages to an email address are smart phones and the Galaxy S phones.
Thank you for your inquiry. Please click the link below for the user manual that you can download for the icon legend of your phone. http://www.samsung.com/us/support/supportDownloadCenter.do?prd_ia_cd=N0000005&prd_mdl_cd=SGH-T469DAATMB&prd_mdl_name=SGH-T469
We appreciate your continued interest in Samsung products. Have a great day.
How do I make the type size larger on the texts that I receive?
I hit something and the size of the type when I receive a text msg got really small! I can't figure out how to make it larger. Please help. Thanks
Tags: receiving texts
asked 2 years, 6 months ago
Username
Auntie2010
on Samsung Gravity™2 Full Qwerty Cell Phone
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1 answer
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answer 1
Hi!
Open a text message from your Inbox and use the up and down volume keys on the side of the phone to adjust the font size.
If it didn't work, please call the Samsung Customer Care at your earliest convenience through our toll free number 1-888-987-HELP (1-888-987-4357) for further assistance in troubleshooting and questions related to possible repair.
We appreciate your time writing us here at Samsung!