Thank you for your inquiry.
If you are going to connect your phone to your PC & you will be using a cable, the best thing that i can suggest is to get a Genuine Samsung USB Cable. If the USB cable that you are using is a Genuine Samsung USB cable, i can assure you that both your phone & PC will communicate perfectly fine. It will be recognized by both devices. Because if you are going to use a 3rd party, both your phone & PC will not communicate with each other.
If you are interested in getting a Genuine Samsung USB cable, you can visit our website www.samsung.com, to check on it. And much better if you can call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. And from there on we will refer you to our Samsung Accessory Sales Dept. to process your request.
Thank you for your continued interest in Samsung products.
answered 3 years, 9 months ago
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