Thanks for reaching out to us with your question.
Please try the following steps to pair your phone with a bluetooth device:
While in standby mode, press the left soft key for Menu
Select My Devices
Press the OK button to Search for New Devices
Press the left soft key for Yes at the "Activate Bluetooth" prompt
Highlight the desired Bluetooth device, using the navigation keys, and press the left soft key for Select to Pair the devices
Enter Passkey "0000", using the keypad, then press the left soft key for OK
The handset will display a brief message stating connecting followed by paired
After being successfully connected, the handset will return to the Bluetooth My Devices screen
Tip : If pairing is unsuccessful, please delete all Bluetooth devices that's been paired on the phone previously by going to Menu >> Settings >> Bluetooth >> My Devices >> then select on the Bluetooth device, delete and try to pair it again.
If you need further assistance, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.
For future inquiries, you may also contact us via Twitter or Facebook.
Follow us on Twitter @galaxyssupport or @samsungservice
To find us on Facebook, please visit https://www.facebook.com/SamsungService
Thanks and have a great day!
Samsung Mobile Technical Support
answered 3 years, 1 month ago
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