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Customer Questions & Answers for
t401g Cell Phone

Customer Questions & Answers:
777 Questions
 | 
797 Answers

Questions & Answers for samsung t401g Cell Phone

Question

I need a driver for my data link cable model #apcbsioube

s/n SJ2S3O3BS
asked 3 years, 11 months ago
INNERLIGHTDC
ATLANTA,GA
on t401g Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi!

We do not have an updated driver for this phone model. Are you trying to transfer files between your phone and your computer?

We need more information. Please send us a new question.

Thanks for writing!
answered 3 years, 11 months ago
SamsungSupport12
0points
0out of 0found this answer helpful.
Question

cant register the phone

the s/n is not right or something???
asked 3 years, 10 months ago
0110
on t401g Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi there!

Thank you for your inquiry. Regarding your concern, you may press *#06# to obtain the IMEI of your phone. You may also obtain it from calling your Service Provider.

We thank you for your patronage of Samsung products. Have a good day.
answered 3 years, 10 months ago
SamsungSupport9
0points
0out of 0found this answer helpful.
Question

font size on texting

how do I make the font size larger for texting on my samsung SGH-T401G phone as it is very hard to see what I am texting.
asked 3 years, 11 months ago
hannah45152
lebanon ohio
on t401g Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your inquiry.
Regarding your inquiry, to increase or to make the font size larger for text messaging all you need to do is to press the volume up key that is located at the left side of your phone. Just perform the same action if you want to decrease the font size.
For further details regarding this phone, we advise you to visit our website www.samsung.com to check for other specifications that you may enjoy with this phone or you can always send us your questions and we will be happy to check our resources and answer it.
Thank you for your continued interest in Samsung products.
Sincerely,
Technical Support
answered 3 years, 11 months ago
Samsung8
Samsung8
0points
0out of 0found this answer helpful.
Question

How do you keep the playlist saved without the micro sd card inserted?

There are 10 playlists with 50 songs a piece, however, the phone keeps saying memory full and cannot add more songs. Do we need to keep the card in all the time? What about when we want to addother pics or songs/ doesn't make sense. Had a very difficult time finding this info--thanks
asked 3 years, 9 months ago
Bulldogg2121
Pocono Lake , PA
on t401g Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi there!

Thank you for your inquiry. Regarding on yoyur concern, you will need to insert a memory card on your Samsung phone for you to save the playlist that you want to be on your handset. There's no configurable option for you to saved all your songs on your handset without inserting the memory card that contains all your music files.

Thank you for your continued interest in Samsung products.
answered 3 years, 9 months ago
Samsung10
0points
0out of 0found this answer helpful.
Question

what is the default pin code for this phone? ( t401g )

asked 3 years, 11 months ago
bugsy13
on t401g Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hello there.

Please call your Service Provider with regard to pin code of your phone.

Have a great day.
answered 3 years, 11 months ago
Samsung5
0points
0out of 0found this answer helpful.
Question

What size and format pictures are compatible with the T401G?

asked 3 years, 11 months ago
hinoon
on t401g Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi!

Here are the image specifications for your phone:

File Types:

JPG Limit: 1280 x 1024
PNG Limit: 1182 x 864
GIF Limit: 1182 x 864

Resolution Settings:

1280 X 1024
1280 X 960
1182 X 864
1024 X 768
800 X 600
640 X 480
320 X 240
176 X 144
160 X 120
128 X 96

Usability:

Wallpaper
Caller ID Image
Group ID Image
Picture Mail
Auto Scalable

Thanks for writing!
answered 3 years, 11 months ago
SamsungSupport12
0points
0out of 0found this answer helpful.
Question

Is there any way to increase the font size when texting? I have a Samsung t401g.

asked 3 years, 11 months ago
harleyguy98red
74403
on t401g Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Here's the steps on how you can change the font size on the text messaging.

From the standby screen, press on menu
Select Messaging
Select Inbox
Select a message to view and then press the side volume UP key to make the font size bigger and press the volume DOWN key to make the font size smaller.
answered 3 years, 11 months ago
Samsung5
0points
0out of 0found this answer helpful.
Question

How do I view the storage card w/ USB attached?

I have the USB attached but my computer does not recognize the phone. I am trying to view pictures on the memory card but it states "Not supported content."
asked 3 years, 9 months ago
Tikibobo
Idaho
on t401g Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Tikibobo!

Thank you for sending an inquiry.

There is no configurable option on the settings of this phone model, to view pictures on the computer via usb cable. You may however purchase a memory card adapter, if you want to view the files from your SDcard.

Thank you for your continued interest in Samsung products.
answered 3 years, 9 months ago
SamsungSupport11
0points
0out of 0found this answer helpful.
Question

What size/format pictures are compatible with the T401G?

I tried to add a .jpg picture to my phone (398 kilobytes) and the phone said the picture was not a compatible file.
asked 3 years, 11 months ago
hinoon
on t401g Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi!

Here's a link for your phone's media specifications:

http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view.jsp?SITE_ID=22&PG_ID=2&PROD_SUB_ID=557&PROD_ID=1516&AT_ID=210648

NOTE: Multi- media Message (picture messages) are limited to 50 kb.

Happy Holidays!
answered 3 years, 11 months ago
SamsungSupport12
0points
0out of 0found this answer helpful.
Question

Can you add a signature to the text messages like you could with the R451 and can you use custom ringtones for text messages?

I am using the Samsung T401G from Straight Talk
asked 3 years, 11 months ago
JasonHallesy
Waverly, TN
on t401g Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi!

There are no configurable options available to add a signature to outgoing messages on the Samsung SGH-T401G handset.

The phone provides the ability to playback MP3 files, assign them as a contact ringtone, alarm tone or as the incoming call ringtone. The music player supports files with extensions MP3 or MIDI.

To assign an MP3 file as the ringtone follow the steps below:

From the standby screen, press the left soft key for Menu
Select My Folder
Select Music then select Music
Highlight the MP3 file, using the navigation keys
Press the left soft key for Options
Select Set as
Select Ringtone from the following:
Ringtone
Individual Ringtone
Alarm Tone
Press the left soft key for Yes to assign the MP3 file as the Ringtone

Note: MP3 files larger than 300KB cannot bet set as Ringtones
answered 3 years, 11 months ago
SamsungSupport12
0points
0out of 0found this answer helpful.
Question

My phone is saying no service but has all the bars. I know its not the service because my husband's is working. What can I do?

asked 3 years, 11 months ago
Takia
on t401g Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hello there.

Do a soft reset on your phone by taking the battery out and put it back again. If the soft reset won’t work, we would be glad to give you further assistance in your concern. Just call Samsung Support Hotline at your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

Have a great day.
answered 3 years, 11 months ago
Samsung5
0points
0out of 0found this answer helpful.
Question

i cant get to pair with bluetooth

i went and bought a new bluetooth unit and it wont pair to it or my old one
asked 3 years, 9 months ago
2seminole
leesburg fl
on t401g Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi 2seminole!

Thank you for your correspondence. You may follow the steps below to pair the phone to a Bluetooth device.

1. In Idle mode, press Menu > Settings > Bluetooth > My Devices. Then press
Select or. The message “Search for New Device” scrolls across your screen.

Note: Make sure your device is on and in Paring or Bonding Mode.

2. Press Select.
3. If your phone prompts “Bluetooth is currently turned off. Turn on?” Select Yes.
4. Use the arrow keys to go to where your headset model is listed. Press Select.
5. If you are prompted to enter a Security Code, enter the security code and then press OK.

Note: Refer to the user guide of the device you are attempting to pair with for the default security
code. The default security code for most devices is 4 zeros "0000"

6. Wait for your phone to pair up to your device. Your phone displays the message “Connected” once the pairing is completed.

If it's still not working, you may have to contact your service provider for further assistance.

We sincerely apologize for any inconvenience this presents.
answered 3 years, 9 months ago
SamsungSupport13
SamsungSupport13
0points
0out of 0found this answer helpful.
Question

why was there no user manual ?

info with phone does not help operation of phone, not detailed enough. no manual came with phone, not everyone is a teckno wizzard
asked 3 years, 11 months ago
bobcat7777
on t401g Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Samsung has launched several initiatives in an effort to become an eco-friendly Company to “go green”. One such practice now in place is to eliminate the printing of hard copy User Manuals for our handsets. This is an ongoing project, and for this reason, we are no longer providing printed User Manuals upon request.

However, the user manual for your Samsung phone in PDF format is available for download from the link below:

http://www.samsung.com/us/support/supportDownloadCenter.do?prd_ia_cd=N0000022&prd_mdl_cd=SGH-T401YKGTRF&prd_mdl_name=SGH-T401G

Should you have additional questions concerning a specific feature of your device, please contact us anytime, as we would be happy to provide additional information.

You can also contact our Customer Care Center by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.
answered 3 years, 11 months ago
Samsung5
0points
0out of 0found this answer helpful.
Question

I am having difficulty hearing voices on my phone

asked 3 years, 11 months ago
renecabean
on t401g Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi there!

We're sorry to hear that you're having difficulty hearing voices on your phone.

Do a soft reset on your phone.
Soft Reset: Turn of the phone. Remove and put back the battery after a couple of minutes (2-3).

If the soft reset won’t work, we advise you to contact your Service Provider further assistance.

Have a good day.
answered 3 years, 11 months ago
SamsungSupport9
0points
0out of 0found this answer helpful.
Question

JPG to jpg is ther a differance?

i have a t401 cell phone and i want to put photos on it from my nikon camera via lexar micro sd
asked 3 years, 9 months ago
mattkittykittylicklick
on t401g Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi there!

Thank you for your inquiry.

There is no difference between .JPG and .jpg. Its one and the same. jpg and gif are compression standards for the pictures.

Thank you for your continued interest in Samsung products.
answered 3 years, 9 months ago
Samsung4
0points
0out of 0found this answer helpful.
Question

bluetooth pairing

I paired my phone with my hearing aid's I can hear and speak but how do I get the phone to automaticaly answer after a couple of rings so I don't have to keep reaching for the phone to answer
asked 3 years, 9 months ago
donald53
on t401g Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi donald53!

Thank you for your inquiry. There are no configurable options to automatic answer your call.

Thank you for your continued interest in Samsung products.

Have a great day.
answered 3 years, 8 months ago
Samsung5
0points
0out of 0found this answer helpful.
Question

PUK

What is my PUK?
asked 3 years, 9 months ago
9mylove6
on t401g Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi there!

Thank you for your inquiry. A PUK (PIN Unlock Key) code is required to unlock SIM cards that have become locked following three successive incorrect PIN entries. If your SIM card becomes locked, you will need to get a PUK code from AT&T to unlock your SIM card. You may obtain this PUK code from your service provider.

Thank you for your continued interest in Samsung products.
answered 3 years, 9 months ago
Samsung10
0points
0out of 0found this answer helpful.
Question

Why does my phone say check call restrictions - 34 when i try to make a call?

asked 3 years, 9 months ago
Kiki2
on t401g Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Kiki2!

Thank you for your correspondence.

Regarding about your concern, we recommend contacting your network provider and check the voice call service on the t401g Cell Phone (SGH-T401G).

Again, we thank you for comments and appreciate your patience and understanding in this matter.

We appreciate your continued interest in Samsung products.
answered 3 years, 9 months ago
Samsung7
0points
0out of 0found this answer helpful.
Question

how do i get the drivers to hook it up to my computer

asked 3 years, 9 months ago
woodworker121
on t401g Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi woodworker121!

Thank you for your correspondence. There is no available USB drivers that can be download on our website to hook up the phone to the computer. However, if you're trying to transfer files from phone to the computer, you may use this link below and follow the steps to transferring files between phone and the computer.

http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view.jsp?SITE_ID=22&PG_ID=2&PROD_SUB_ID=557&PROD_ID=1516&AT_ID=211160

We sincerely apologize for any inconvenience this presents and thank you for your continued interest in Samsung products.
answered 3 years, 9 months ago
SamsungSupport13
SamsungSupport13
0points
0out of 0found this answer helpful.
Question

Need "Email Gateway" code for my phone?

asked 3 years, 9 months ago
kkd24
Hemet, CA
on t401g Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi kkd24!

Thank you for your inquiry. This is a network dependent issue which is best assisted by your service provider. You may contact them so they can further assist you with the information about this matter.

Thank you for your continued interest in Samsung products.
answered 3 years, 9 months ago
Samsung10
0points
0out of 0found this answer helpful.
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