Looking for Answers about samsung t401g Cell Phone?

Hi honeynnc!

Thank you for your inquiry. As of the moment, we do not have information concerning when or if additional accessories may be released for this model phone.

To view the accessories currently available for your phone, please visit Samsung.com and search for your model number. From the main page for your device, you’ll see an Accessories tab that will display only those accessories compatible with your phone.

We apologize for any inconvenience this presents.

Hello! You can get an adapter for your cigarette lighter that provides a std AC power plug so you can using the existing charger that came with the phone. I believe there is also a USB charger available and a cigarette lighter adapter with USB ports.

Hello there, I would recommend that you purchase an adapter that accommodates house chargers. The way that works is, you plug your wall charger into this car charging device and it will power your device. As for the protective case, I can't be of much help to you however you can purchase protective screens for a universal device and cut it out to couture to your phone's screen. This will keep the screen safe from scratches and blemishes at least.

For further assistance please call or go Online at http://straighttalk.com
By Phone at 1-877-430-CELL (2355)

No cord needed really, just buy yourself a MicroSD card with adapter and possibly a card reader for your computer and you can transfer files that way. Really simple.

This issue is one that is best helped through calling our Customer Support Center, as they can help you troubleshoot this issue in a more timely manner than we could through forum correspondence.

At your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

You just need to buy the Samsung stereo headset for this phone. It works as stereo headphones and also for hands-free talking on the phone. You can get it from Samsung or on Amazon.

I am pretty sure this means u are using the GSM network.

Hi, for you to unlock the phone with a different company, you need to call your current service provider and request for the NCK (network control key)

Have a good day.

Hi there!

One option I can give you to get music files for your phone is through the use of memory card. There is no available option to connect the phone to computer to transfer files directly.

You may put your memory card into a memory card reader and adapter then insert that into the computer for you to transfer files. After you have loaded songs to your memory card then you may try the following steps:

From the standby screen, press the left soft key for Menu
Select My Folder
Select Memory Card
Navigate to the location of the MP3 files
Highlight any MP3 file then press the left soft key for Options
Select either Move to or Copy to
Select Phone
Highlight each desired MP3 file then press the OK button to check their boxes
Press the left soft key to Move or Copy the MP3 files to the phone

File Types supported are MP3, MP4/AAC, MP4/AMR, M4A, 3GP/AAC, 3GP/AMR, WMA.

Bit Rate: 320 kbps

File Size : not more than 300 KB

In Phone Lock mode, you can answer calls, but the phone must be unlocked to place outgoing calls (except to emergency numbers). The phone locks automatically the next time it is powered on and stays locked until you enter the correct lock code.

To enable or disable the Phone Lock setting follow the steps below:

From the standby screen, press the left soft key for Menu
Select Settings (9)
Select Phone Settings (3)
Select Security (8)
Select Lock Phone (1)
Highlight the desired Phone Lock setting, using the navigation keys, from the folllowing:
Enable - The phone locks immediately and stays locked until you enter the correct lock code
Disable - The phone remains unlocked
Press the left soft key for Select to save the Phone Lock setting
Please contact your service provider for more information about any lock features.

Hi!

If you are having "PIN LOCK" or "PUK LOCK", it's a lock on the simcard and you can ask for assistance with your service provider to help you with the PUK or PIN CODE to unlock it.

If you are using a different network simcard to your phone and it's locked, it requires permission from your current service provider as We hold a proprietary licensing agreement with them.

Contact your current service provider for assistance on how to unlock it using the unlock code they will provide.

For further assistance, please contact our Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m.Monday through Friday and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

Thanks for writing!

Technical Support Team

Hello there,

In order to activate the phone and getting the PUK number, you may contact your phone's service provider; for they are the one who is authorize activating the phone.

Thank you,

no not possible net10 is better than consumer cellular

Hi LeeMarie!

Thank you for your inquiry.

Parts that are being used on the Samsung handsets are not interchangeable for it might affect the phone’s performance due to compatibility.

Regarding your concern, if you want to purchase compatible accessories for the t401g Cell Phone (SGH-T401G), please contact our Accessories Department, as they will be able to answer any questions you might have about accessories, compatibility or how they work.

You can reach the Accessories Department by dialing toll-free 1-800-757-0280 and choosing option: 2 to purchase genuine Samsung Accessories.

We appreciate your continued interest in Samsung products.

Hi vman!

Thank you for your correspondence. It is possible that your SMS center number settings or text messaging settings is been change and MMS settings or Multi Media Services settings is been change also. You may have contact your Service Provider which is TracFone for further assistance. You may call up their Customer Care toll free number at 1-800-867-7183.

Thank you for your continued interest in Samsung products.

Hello!

To change the Time and Date:

From the Home Screen, go to Menu.
Go to Settings.
Go to Phone Settings.
Go to Time and Date.
Set the time and date and save it.

NOTE: the handset uses NITZ (Network Initiated Time Zone) integrated into the phone's software and will automatically update the time and date while inside the TracFone digital network. If you roam outside of the TracFone Service Area, or turn on the handset in an analog roaming area, you will need to set the time manually.

Merry Christmas!

Thank you for your inquiry.
A PUK (PIN Unlock Key) code is required to unlock SIM cards that have become locked following three successive incorrect PIN entries. If your SIM card becomes locked, you will need to get a PUK code from AT&T to unlock your SIM card.

You can obtain your phone’s PUK code from AT&T by:
• logging in to your myWireless Account online
• using our Technical Support Chat
• calling Customer Care at 1-800-331-0500
Thank you for your continued interest in Samsung products.

Sincerely,
Technical Support

try the last 4 digits of your phone number :) hope this works for you!

to save phone space

Hi Moosemeat,

Thank you for your correspondence. We're sorry to hear that your having issues using your phone. Try to do a soft reset on your phone.

Soft Reset: Turn of the phone. Remove and put back the battery after a couple of minutes (2-3).

If the soft reset won’t work, we recommend you to contact your Service Provider to check if there's a network issue or outage in your location.

If there is no network issue or outage in your location (as per your Service Provider), we would be glad to give you further assistance if it still won't work. Just call Samsung Support Hotline at your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

Tip: Just in case you need to contact us about your phone issue, we highly advise you to use a different handset, so that we could walk you through checking the phone while on a call.

We sincerely apologize for any inconvenience this presents. Have a good day.

Hi jstr,

Thank you for your inquiry. We understand that you would like to know why the background color of the 3G symbol is different and why it is changing.

Questions concerning the use of your handset are best addressed through your service provider.

You may reach TracFone at 1-800-867-7183 for further assistance.

We appreciate your continued interest in Samsung products.