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Customer Questions & Answers for
SGH-T379

Customer Questions & Answers:
98 Questions
 | 
96 Answers

Questions & Answers for samsung SGH-T379

Question

Export contacts via bluetooth

asked 2 years, 8 months ago
Tom4
on SGH-T379
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi there,
Thanks for reaching out for support. This inquiry is best addressed by calling into our customer service center. At your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

For future inquiries, you may also contact us via Twitter or Facebook.
Follow us on Twitter @galaxyssupport or @samsungsupport
To find us on Facebook, please visit https://www.facebook.com/samsungsupport
You may also reach us via live chat at the following link: http://goo.gl/ZALJm
Thanks and have a great day!
Samsung Mobile Technical Support
answered 2 years, 8 months ago
SamsungSupport11
Austin, Texas
0points
0out of 0found this answer helpful.
Question

Id like a user guide for my gravity txt T379.

I had the old samsung gravity phone. It seems the same but with good enhancememnts. Like bigger clock and conversation review of txt. The part that puzzles me is the that the hardware changed (no right and left buttons on the keyboard) the software suggests that there are buttons to select. A user guide would be nice to review some of the phones features.
asked 2 years, 8 months ago
timothyO
Milford, CT
on SGH-T379
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi!

See here for your user manual: http://www.samsung.com/us/support/downloads/t-mobile/SGH-T379

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungSupport (@samsungsupport)
Facebook: Facebook.com/SamsungSupport

We thank you for your patience and appreciate your continued interest in Samsung products!
answered 2 years, 8 months ago
SamsungSupport13
SamsungSupport13
0points
0out of 0found this answer helpful.
Question

How to display Chinese characters on the Galaxy TXT cell phone?

asked 2 years, 8 months ago
tcc1186
on SGH-T379
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thanks for your question!

Regarding your concern, unfortunately, there is no configurable option to do this on your device. Please try the Android Market for a possible app.

If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support:
http://goo.gl/ZALJm

Thanks and have a great day!
answered 2 years, 8 months ago
SamsungSupport9
0points
0out of 0found this answer helpful.
Question

I need to connect my sgh-t379 to my computer?

I need to connect my sgh-t379 to my computer, so I can edit contact and access other parts of my phone.
asked 2 years, 8 months ago
maf103169
new jersey
on SGH-T379
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
If your computer has bluetooth try connecting that way.
answered 2 years, 8 months ago
Anonymous
-3points
0out of 3found this answer helpful.
Question

How do one put the phone into idle mode (for connecting to a computer via mass storage mode)?

asked 2 years, 8 months ago
Wolfram
Philadelphia, PA
on SGH-T379
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thanks for your question!

Regarding your concern, please refer to the link below for steps.

http://www.samsung.com/us/support/SupportOwnersFAQPopup.do?faq_id=FAQ00025695&fm_seq=25863

If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support:
http://goo.gl/ZALJm

Thanks and have a great day!
answered 2 years, 8 months ago
SamsungSupport9
0points
0out of 0found this answer helpful.
Question

Has anyone else had a problem with this phone randomly freezing for a few minutes before working normally again? I think something is wrong with mine.

asked 2 years, 8 months ago
Anonymous
on SGH-T379
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi there,
Thanks for reaching out for support. This inquiry is best addressed by calling into our customer service center. At your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

For future inquiries, you may also contact us via Twitter or Facebook.
Follow us on Twitter @galaxyssupport or @samsungsupport
To find us on Facebook, please visit https://www.facebook.com/samsungsupport
You may also reach us via live chat at the following link: http://goo.gl/ZALJm
Thanks and have a great day!
Samsung Mobile Technical Support
answered 2 years, 8 months ago
SamsungSupport11
Austin, Texas
0points
0out of 0found this answer helpful.
Question

Small Text on Texts?

When I open a text to read the whole message, the font is extremely tiny, and I can't even read it. Help?
asked 2 years, 8 months ago
onyxchrome
on SGH-T379
+4points
4out of 4found this question helpful.
1 answer
Answers
answer 1
Hi,

When the text message template is open, please press up on the volume button.

Samsung
answered 2 years, 8 months ago
Samsung10
0points
0out of 0found this answer helpful.
Question

I AM ADDING TO MY TEL.# TO CONTACT HOW DO YOU MAKE A SPACE BETWEEN PREFIX?

YOUR INSTRUCTION ARE FOR CUSTOMERS WHO HAVE ALWAYS HAD A MOBILE DEVICE, I HAVE NEVER HAD ONE, INSTRUCTIONS TO VAGUE FOR ME!!
asked 2 years, 8 months ago
FERCHO
HOUSTON, TX
on SGH-T379
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thanks for your question!

Regarding your concern, please refer to the link below for steps starting on page 60.

http://downloadcenter.samsung.com/content/UM/201107/20110730082542824/T379_English_User_Guide.pdf

If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support:
http://goo.gl/ZALJm

Thanks and have a great day!
answered 2 years, 8 months ago
SamsungSupport9
0points
0out of 0found this answer helpful.
Question

Why does my phone keep losing service while sitting idle on a table?

For the past 3 weeks my phone has been losing signal service while sitting idle. One day while waiting for my son to text for a ride, it sat in the same spot for 2 hours and lost the signal 4 times, once for over an hour. The only thing that seems to bring it back is turning it off and on. What can I do?
asked 2 years, 8 months ago
vanterd
on SGH-T379
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi there,

Thank you for your inquiry! We appreciate your patience. This is an issue that can best be addressed by reaching out to your service provider.
We thank you for your patience and appreciate your continued interest in Samsung products!
answered 2 years, 7 months ago
Samsung10
-3points
0out of 3found this answer helpful.
Question

i recently downloaded the google maps app on to my phone but ut tells me i need to allow it access to my internet but cant figure out how

asked 2 years, 8 months ago
bootsnmolly
summerville
on SGH-T379
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Pertaining to your query, we do not support the use of 3rd party applications and services with any of our devices. For this reason, we do not have information compiled on possible resources.
If you are having issues with the use of a specific 3rd party application or service, we recommend contacting the manufacturer of that application or service for compatibility and support assistance.
We do appreciate hearing from our customers, as your comments are vital for us to continue improving our products, as well as our business.

If you need additional assistance, feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.

Thanks and have a great day!
answered 2 years, 7 months ago
SamsungSupport13
SamsungSupport13
0points
0out of 0found this answer helpful.
Question

how do I unlock my phone with out the password?

I forgot my password to unlock my phone.
asked 2 years, 7 months ago
rocky79
on SGH-T379
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi there,

Thank you for your inquiry! We appreciate your patience. This is an issue that can best be addressed by reaching out to your service provider.
We thank you for your patience and appreciate your continued interest in Samsung products!
answered 2 years, 7 months ago
Samsung10
-1point
0out of 1found this answer helpful.
Question

Question on using BlueTooth

When I start the car, the phone ask's something like "do I want to connect auto......." The catch is I do want it to connect automatically, I don't want it to ask me!!!! My wifes blackberry does answer automatcally. I had an old phone that also asked every time, and the whole idea of getting a new phone was to have connect automatically.
asked 2 years, 7 months ago
flsims123
on SGH-T379
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thanks for your question!

Regarding your concern, please refer to the link below for steps and more info.

http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view_us.jsp?SITE_ID=22&PG_ID=2&PROD_SUB_ID=557&PROD_ID=560&AT_ID=380058

If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support:
http://goo.gl/ZALJm

Thanks and have a great day!
answered 2 years, 7 months ago
SamsungSupport9
0points
0out of 0found this answer helpful.
Question

My faves compatible

Is the Samsung Gravity txt my faves compatible?
asked 2 years, 7 months ago
RLLewis91
Owatonna
on SGH-T379
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi there,

Thank you for your inquiry! We appreciate your patience.
This is an issue that can best be resolved by reaching out to chat support at http://www.samsung.com/us/support/

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungSupport (@samsungsupport)
Facebook: Facebook.com/SamsungSupport

We thank you for your patience and appreciate your continued interest in Samsung products!
answered 2 years, 7 months ago
Samsung10
0points
0out of 0found this answer helpful.
Question

How do I upload pics from my samsung galaxy txt to my laptop using the USB??

I installed the memory card, plugged in the USB to my laptop, plugged it into my phone, it connected but that's ALL its doing. GRRRR
asked 2 years, 7 months ago
Nicole197698
home
on SGH-T379
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi there,

Thank you for your inquiry! We appreciate your patience.
Unfortunately, this is an issue that can best be resolved by reaching out to chat support at http://www.samsung.com/us/support/ or by calling 1-888-987-4357.

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungSupport (@samsungsupport)
Facebook: Facebook.com/SamsungSupport

We thank you for your patience and appreciate your continued interest in Samsung products!
answered 2 years, 7 months ago
SamsungSupport9
-2points
0out of 2found this answer helpful.
Question

Why does New PC Studio not recognize my phone?

I have Samsung New PC Studio installed on my PC, but it will not recognize my SGH-T379 phone. Why?
asked 2 years, 7 months ago
grandmak63
Chesapeake, VA
on SGH-T379
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thanks for your question!

Regarding your concern, please refer to the link below for steps and more info.

http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view_us.jsp?SITE_ID=22&PG_ID=2&PROD_SUB_ID=557&PROD_ID=560&AT_ID=380075

If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support:
http://goo.gl/ZALJm

Thanks and have a great day!
answered 2 years, 7 months ago
SamsungSupport9
-2points
0out of 2found this answer helpful.
Question

how to download music or audio

asked 2 years, 7 months ago
porkchop1234
on SGH-T379
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your inquiry.

Regarding your concern, there is no need to install any software on the computer for you to connect the handset with your PC. All you need to have is a memory card inside the handset and a data cable then set the phone to mass storage.

To connect the phone to the computer, please follow the steps below:
Pull out and up the memory card slot cover
Insert the formatted microSD card into the memory card slot
Connect the USB data cable to both the handset and the USB port on the PC
If Select USB Mode appears on the display press the clear key to return to the standby screen OR if the MTP Connect to the PC... appears on the display, press OK then with Yes highlighted press OK to disconnect from the PC
From the standby screen, press OK for Menu
Select Settings & Tools
Select Tools
Select USB Mass Storage
From the PC, double click on the My Computer icon on the Windows desktop
Double click on the newly created drive letter (which may appear as an icon or text, depending on your View settings)
Double click on the folder to view the contents
Copy and paste or drag n drop the files to/from the destination on the PC
From the handset, press OK for Disconnect
With Yes highlighted, press OK then remove the USB data cable from both the handset and PC

If you need additional assistance, feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.

Thanks and have a great day!
answered 2 years, 7 months ago
SamsungSupport13
SamsungSupport13
0points
0out of 0found this answer helpful.
Question

Why doesn't Samsang NPS recognize my phone, even when it is registered?

Have tried to connect my phone to Samsung NPS, but it will not recognize my phone as registered, even though it is.
asked 2 years, 6 months ago
grandmak63
Chesapeake, VA
on SGH-T379
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi! Thanks for your question. I suggest performing a soft reset. To perform a soft reset, please power off the device and pull/replace the battery after 2-3 minutes before powering back on.

If you need additional assistance, feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.

Thanks and have a great day!
answered 2 years, 6 months ago
SamsungSupport13
SamsungSupport13
0points
0out of 0found this answer helpful.
Question

When is samsung going to develop the software to communicate sgh-t379 with computer?

asked 2 years, 6 months ago
maf103169
new jersey
on SGH-T379
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thanks for your question!

Regarding your concern, unfortunately, there is no configurable option to do this on your device.

If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support:
http://goo.gl/ZALJm

Thanks and have a great day!
answered 2 years, 6 months ago
SamsungSupport9
-1point
0out of 1found this answer helpful.
Question

Can I register more than 1 phone on my account?

I have 2 sgh-t379 phones but I can't seem to register both.
asked 2 years, 6 months ago
salernoandhoff
on SGH-T379
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thanks for your question!

Regarding your concern, you should be able to as long as you have the two separate IMEI numbers.

If you need additional assistance or information, please call is at 1-888-987-4357 or just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support:
http://goo.gl/ZALJm

Thanks and have a great day!
answered 2 years, 6 months ago
SamsungSupport9
0points
0out of 0found this answer helpful.
Question

How do use phone memory only for contacts.without deleting from sim

asked 2 years, 5 months ago
timmyeddy
New York
on SGH-T379
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thanks for your question!

Regarding your concern, unfortunately, there is no configurable option to do this on your device. The sim card stores contact until they are full in which they are automatically saved to your phone's memory.

If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support:
http://goo.gl/ZALJm

Thanks and have a great day!
answered 2 years, 5 months ago
SamsungSupport9
0points
0out of 0found this answer helpful.
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