Looking for Answers about samsung Smiley :) (SGH-t359)?

Hi there!

The SGH-T359 handset uses Standard Lithium Ion Battery (1000 mA) with part number EB424255VA.

When you use your phone, the battery provides power to the handset. This power can range from 0.006 watts to 0.2 watts in digital mode.

Thank you for your continued interest in Samsung products.

Hi biged7!

Thank you for your correspondence. You may try performing a soft reset on the phone by taking out the battery for at least 10-15 seconds and then put the battery back in and evaluate it. If it's still not working and still doing the same thing, you may call the Samsung Customer Support Center, as they can help you troubleshoot this issue in a timelier manner than we could through this forum.

At your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

We sincerely apologize for any inconvenience this presents and thank you for your continued interest in Samsung products.

Hi there!

Regarding about your concern, try to extend the duration and change the settings for the backlight time and the keypad light on the SGH-T359 handset. Try also to disable the phone lock settings of the phone.

To adjust the backlight and keypad light settings:
1. On the Idle mode, press on Menu.
2. Select Settings.
3. Select Personalize.
4. Select Display Settings.
5. Select Backlight time, and then select the longest duration.
6. Return to the Display Settings, and then select Keypad Light, and choose the longest duration.

Should this troubleshooting step did not work; we invite to contact our Customer Support Center as they can troubleshoot this issue in a timelier manner than we could through forum correspondence.

At your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

Hi!

Here's a link for frequently asked questions for your phone:

http://www.samsung.com/us/support/supportOwnersProduct.do?prd_mdl_name=SGH-T359

And here’s a link where you can download the manual for your phone to your computer:

http://www.samsung.com/us/support/supportDownloadCenter.do?prd_ia_cd=N0000005&prd_mdl_cd=SGH-T359FBATMB&prd_mdl_name=SGH-T359

NOTE: Adobe PDF Reader is required to open the User's Manual Guide file.

We appreciate your time writing us here at Samsung!

Hi Alberto44!
Thank you for your inquiry.

Regarding your concern, the running man icon represents you are using an outdoor profile on your device.

Thank you for your continued interest in Samsung products.

Hi trucnguyen!

Thank you for your inquiry.

Regarding your concern, upon checking the specifications and settings on the Samsung Smiley (SGH-t359), the phone does not have this feature.

You may look for a compatible application that you may download that will support this feature using your favorite search engine on your computer. However, we do not support the use of 3rd party applications and services with any of our devices. For this reason, we do not have information compiled on possible resources.

You may also contact your service provider if they have this kind of application and service that they can offer to you for your phone.

Again, we thank you for comments and appreciate your patience and understanding in this matter.

We appreciate your continued interest in Samsung products.

Hi Brittany0813,

Thank you for your correspondence. We're sorry to hear that your having issues using your phone.Try to do a soft reset on your phone.

Soft Reset: Turn of the phone. Remove and put back the battery after a couple of minutes (2-3).

If the soft reset won’t work, we would be glad to give you further assistance. Just call Samsung Support Hotline at your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

Tip: Just in case you need to contact us about your phone issue, we highly advise you to use a different handset, so that we could walk you through checking the phone while on a call.

We sincerely apologize for any inconvenience this presents.Have a good day.

Thank you for your inquiry.

This issue is one that is best helped through calling our Customer Support Center, as they can help you troubleshoot this issue in a more timely manner than we could through forum correspondence.

At your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

Thank you for your continued interest in Samsung products.

Hi there!

Thank you for your inquiry! We appreciate your patience :)

A text message template can be found in the Messaging settings of your device. If you need additional support, call Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further!

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungService (@samsungservice)
Facebook: Facebook.com/SamsungService

We thank you for your patience and appreciate your continued interest in Samsung products!

Hi!

Thank you so much for your inquiry! We appreciate your patience regarding the SGH-T359 :)

There are several troubleshooting solutions for this issue.

1) Try a soft reset (power down, remove battery for 1-2 minutes, re-insert and then power up)

2) Instead of deleting the photos, try offloading them on to your PC via a USB Cable.

3) A hard reset is also an option; however, you will need to back up any data you want saved before proceeding.

If you need additional support, call Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further!

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungService (@samsungservice)
Facebook: Facebook.com/SamsungService

We thank you for your patience and appreciate your continued interest in Samsung products!

Hi and thanks for reaching out! Below are the steps for you:

Menu > Settings > Personalize > Display Settings > Wallpaper > Select folder Photos or Images are located. Highlight Image and press Select Choose Set

If you need additional assistance, reach out to our customer support line at 1.888.987.4357 or follow us on twitter:
twitter.com/galaxyssupport (@galaxyssupport)
twitter.com/samsungservice (@samsungservice)

Thank you and have a great day!

Hi Gigi34,

Thank you for your inquiry.

To turn on your Bluetooth :

Select Menu > Settings > Bluetooth (4)
Highlight Bluetooth On or Off (1) and press Select

To Pair with other devices

Note: Ensure that the other Bluetooth device is in Discovery Mode. Check with its user guide for more information.

On the SGH-T359, press Menu > Settings > Bluetooth (4) > Turn On Bluetooth (1)
When desired device is populated on list, highlight it and press Select
If prompted, enter the Passkey (default: four zeros '0000')
If prompted, you can give the other device a unique name

If you need further assistance, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

For future inquiries, you may also contact us via Twitter or Facebook.

Follow us on Twitter @galaxyssupport or @samsungservice

To find us on Facebook, please visit https://www.facebook.com/SamsungService

Thanks and have a great day!

Samsung Mobile Technical Support

Hello and thanks for reaching out!

Try following the steps below:

After hooking up your phone to the computer, you will see the USB symbol in the "unnunciator line" (at the top of your display). pull this down by touching and sliding it down. select "USB connected", another window appears, select "Mount". you should now be able to view, move, access files on your phone and pc.

For additional assistance, reach out to our customer support at 1.888.987.4357 or follow us on twitter at twitter.com/galaxyssupport (@galaxyssupport) and twitter.com/samsungservice (@samsungservice).

Thank you and have a great day!

Hello and thanks for contacting us!

Unfortunately I am a bit confused by your question? Do you mind clarifying? We would be happy to help out.

For additional assistance, reach out to our customer support at 1.888.987.4357 or follow us on twitter at twitter.com/galaxyssupport (@galaxyssupport) and twitter.com/samsungservice (@samsungservice).

Thank you and have a great day!

Hi tori3angels!

Thank you for your correspondence. There is no configuration on the phone to resize the incoming picture txt messages. It is possible that the phone is nearly out of memory, because it will automatically resize the picture if the phone has insufficient memory so you can still receive the picture message. You may delete some unnecessary files to free up some space. If it's still not working, you may call up your service provider which is T-Mobile and check with them the incoming allowed picture messages on the phone. You can call up their Customer Care toll free number 1-800-937-8997.

We sincerely apologize for any inconvenience this presents.

Hi there,

Samsung has launched several initiatives in an effort to become an eco-friendly Company to “go green”. One such practice now in place is to eliminate the printing of hard copy User Manuals for our handsets. This is an ongoing project, and for this reason, we are no longer providing printed User Manuals upon request.

However, the user manual for your Samsung phone in PDF format is available for download from the Samsung Download Center. From the website which is www.samsung.com, simply enter the model or portion of the model number or name into the product search field to take you to the user manuals available.

We encourage you to view the FAQ's for your device, as this provides step by step instructions for many popular features of your device.

Should you have additional questions concerning a specific feature of your device, please contact us anytime, as we would be happy to provide additional information.

You can also contact our Customer Care Center by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

For future inquiries, you may also contact us via Twitter or Facebook.
Follow us on Twitter @galaxyssupport or @samsungservice
To find us on Facebook, please visit https://www.facebook.com/SamsungService
Thanks and have a great day!
Samsung Mobile Technical Support

go to where you save the ring tones, pick a ring tone tap the first button on the left "the one next to the home button on the bottom" it should bring up save as ring tone

Hi there,

Thanks for reaching out to us for support.

You can play music on the Samsung Smiley through the pre-installed Music Player application.

If you'd like to download music to play on the Smiley's MP3 Music Player, please refer to the guide below.

To transfer MP3 files to the SGH-T359 click on a method in the chart below and follow the steps:

MP3 File Transfer Methods

New Samsung PC Studio
Mass Storage
Bluetooth

WARNING: DO NOT DISCONNECT USB CABLE DURING THE MP3 FILE TRANSFER

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New Samsung PC Studio

Important: For this method, the handset's USB Mode must first be set to Modem. Click here for instructions.

WARNING: DO NOT DISCONNECT USB CABLE DURING THE MP3 FILE TRANSFER

To transfer MP3 files, from a PC, to the SGH-T359 handset memory follow the steps below:

Plug one end of the data cable into the handset's power/data port located on the left side and the other end into a USB port on the PC
Open the New Samsung PC Studio application
The SGH-T359 icon will now appear in the upper right corner of the display
Double click on the My Computer icon, located in the top left corner
Navigate to and click on any folder that contains the MP3 files to be transferred
Double click on the SGH-T359 icon and ensure that the Music folder contents are shown
Drag n drop or copy and paste the MP3 files from the PC into the handset's Music folder (For multiple files hold down the Crtl key)
In the pop-up window, PC Studio will show the file being transferred
After the MP3 file(s) are transferred, click OK
After the file transfer is complete it is safe to disconnect the data cable from both devices
WARNING: DO NOT DISCONNECT USB CABLE DURING THE MP3 FILE TRANSFER

Note: Files transfered with PC Studio 3 are copied directly to the handset's internal memory storage (Music Folder) and not to the memory card if it's present during the transfer.

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Mass Storage

Important: For this method, the handset's USB Mode must first be set to Mass Storage or Ask on Connection.

Note: The instructions below assume a microSD memory card has previously been inserted as well as formatted by the handset to create the necessary folders

WARNING: DO NOT DISCONNECT USB CABLE DURING THE MP3 FILE TRANSFER

To transfer MP3 files, from a PC, to the SGH-T359 handset's memory card follow the steps below:

Plug one end of the data cable into the handset's power/data port located on the left side and the other end into a USB port on the PC
On the PC, open My Computer and double-click on the new Removable Disk (Hint: it will be assigned a drive letter and, depending on system configuration, may not be the only Removable Disk present)
Using Windows Explorer, copy and paste (or drag and drop) MP3 files from the PC into the Music folder located under the new Removable Disk
After the file transfer is complete it is safe to disconnect the data cable from both devices
WARNING: DO NOT DISCONNECT USB CABLE DURING THE MP3 FILE TRANSFER

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Bluetooth

Note: Both devices must support Bluetooth FTP (File Transfer Profile)

To transfer MP3 files, from another Bluetooth device to the SGH-T359 handset, via Bluetooth follow the steps below:

Pair the SGH-T359 handset with the other Bluetooth device
Using Windows explorer, locate desired MP3 file
Right click on the MP3 file
Select send via Bluetooth then select the handset
On the Samsung handset, Accept incoming data from the PC
To troubleshoot problems transferring MP3 files from another Bluetooth device please contact the manufacturer of that device.

If you need further assistance, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

For future inquiries, you may also contact us via Twitter or Facebook.
Follow us on Twitter @galaxyssupport or @samsungservice
To find us on Facebook, please visit https://www.facebook.com/SamsungService
Thanks and have a great day!
Samsung Mobile Technical Support

Hi antbanks!

Thank you for your inquiry.

You can use the Phone Lock on your Samsung You can use the Phone Lock on your Samsung Smiley (SGH-t359) to prevent unwanted users to access the phone.

Here's how to:

Menu > Settings > Personalize > Phone Settings > Security > Lock Phone
Select Disable or Enable
Enter Password

We appreciate your time writing us here at Samsung!

Hi there,

Unfortunately, there is no configurable option for this. If you have any other questions, please do not hesitate to ask. We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungService (@samsungservice)
Facebook: Facebook.com/SamsungService

We thank you for your patience and appreciate your continued interest in Samsung products!