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Customer Questions & Answers for
t301g Cell Phone

Customer Questions & Answers:
489 Questions
 | 
496 Answers

Questions & Answers for samsung t301g Cell Phone

Question

what do i do if i forget my security code

i forgot my security code. how can i reset it so i can use my phone
asked 3 years, 10 months ago
kylis
home
on t301g Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi, you can try 0000 or the last 4 digits of your phone number as a default pass code. If that will resolve the issue, then your phone needs to be reflash. You can send the phone to our service center so we can reflash the phone for it to be unlocked. You can also try to take your phone to your local service provider and see if they can unlock the phone.

Have a good day.
answered 3 years, 10 months ago
Samsung7
0points
0out of 0found this answer helpful.
Question

How do I send pictures to an email address on the T301G

asked 3 years, 10 months ago
jsburns40
Dallas
on t301g Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your inquiry.
I have here the steps on how to send pictures to an email address and this is for the sgh-t301.
While in standby mode, press the left soft key for Menu
Select Messages (4)
Select Create New Message (1)
Select Multimedia Message (2)
With Subject highlighted, press the OK key
Enter the Subject text, using the keypad (up to 40 characters)
Press the left soft key for Options then select save (1)
Highlight Graphic, using the navigation keys, press the OK key
Select Add (1) then select from the following:
Take Photo (1)
Adjust the brightness level, using the right and left navigation keys
Zoom in or out, using the up and down navigation keys
Using the display as a viewfinder, press the OK button to take the picture
Press the left soft key to add the Photo to the Multimedia Message
My Photos (2)
Highlight the desired Photo, using the navigation keys
Press the left soft key for Options
Select to Add (2) the Photo to the Multimedia Message
Downloaded Graphics (3)
Highlight the desired image, using the navigation keys
Press the left soft key for Options
Select to Add (2) the image to the Multimedia Message
Highlight Message, using the navigation keys, press the OK key
Enter the Message text, using the keypad (up to 1000 characters)
Press the left soft key for Options then Select Save (1)
Press the right soft key for Send To
Either enter a E-mail address, using the keypad, or press the left soft key for Options
Recent Recipient (2)
Select either Number (1) or Email (2)
Highlight each Email address, using the navigation keys
Press the OK key to check the Recent Recipient's box
Press the left soft key for Options
Select Add (1) or after selecting all recipient's, press the left soft key for Add or Select
After selecting all Recipients, press the right soft key to send the Multimedia Message to the Recipient(s)
Tip: You can send a Multimedia Message to up to 10 Recipients
For further details regarding this phone, we advise you to visit our website www.samsung.com to check for other specifications that you may enjoy with this phone.
Thank you for your continued interest in Samsung products.
Sincerely,
Technical Support
answered 3 years, 10 months ago
Samsung8
Samsung8
0points
0out of 0found this answer helpful.
Question

How do I make non emergeny calls?

I have had this phone over a year.
Yesterday it started allowing "emergency calls only."
I believe it requires one of the three lower keys be pressed plus OK.
That does not seem to work.
asked 3 years, 10 months ago
Patw28
Sacramento CA
on t301g Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
This is an automatic feature that has actually helped me.
When the battery gets to a certain level and needs to be charged it sets itself to Emergency calls only so that you can dial 911 if needed.
Once I charge my phone it unlocks itself.
answered 3 years, 10 months ago
Lorii
0points
0out of 0found this answer helpful.
Question

speaker phone option

how do you activate this feature on your t301g model?
asked 3 years, 10 months ago
t301g
on t301g Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Here's the steps on how you can activate the speakerphone on the SGH-T310;

While in an incoming or outgoing call, press 'Option' on the lower right or lower left of the screen
Under option you will be able to see Speaker option
Click on it & speaker phone is ON

To deactivate the speaker do same steps.
answered 3 years, 10 months ago
Samsung5
0points
0out of 0found this answer helpful.
Question

What does PUK stand for? What is the code needed? Where do I find it?

asked 3 years, 10 months ago
peelee
new mexico
on t301g Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your inquiry.
Since your phone is asking for the PUK code, let me give you information regarding what PUK code means & when would be the time does the phone ask for it.
What is a PUK code?
PUK stands for Personal Unblocking Code. This acts as a security feature on your mobile. To protect you in the event of theft, the SIM card is immediately locked if someone keys in three different incorrect PIN codes in succession. This also applies if you or someone has entered an incorrect PIN code three times in a row. The message "PIN locked" will appear on the screen. In this event, you can fall back on the PUK code, which comprises eight digits.
And to get your PUK code, you may need to contact your Service Provider.
For further details regarding this phone, we advise you to visit our website www.samsung.com to check for other specifications that you may enjoy with this phone.
Thank you for your continued interest in Samsung products.
Sincerely,
Technical Support
answered 3 years, 10 months ago
Samsung8
Samsung8
0points
0out of 0found this answer helpful.
Question

I currently own the trac fone T301G how do i get pictures from my phone to my computer

asked 3 years, 10 months ago
MDwire
santa fe
on t301g Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The only method to transfer a picture to a PC is to send the picture to an Email address. There are no configurable options available to send a picture from a PC to the phone.

To send a Multimedia Message follow the steps below:

1.While in standby mode, press the left soft key for Menu
2.Select Messages (4)
3.Select Create New Message (1)
4.Select Multimedia Message (2)
5.With Subject highlighted, press the OK key
6.Enter the Subject text, using the keypad (up to 40 characters)
7.Press the left soft key for Options then select Save (1)
8.Highlight Graphic, using the navigation keys, then press the OK key
9.Select Add (1) then select from the following:
◦Take Photo (1)
■Adjust the brightness level, using the right and left navigation keys
■Zoom in or out, using the up and down navigation keys
■Using the display as a viewfinder, press the OK button to take the picture
■Press the left soft key to Add the Photo to the Multimedia Message
◦My Photos (2)
■Highlight the desired Photo, using the navigation keys
■Press the left soft key for Options
■Select to Add (2) the Photo to the Multimedia Message
◦Downloaded Graphics (3)
■Highlight the desired image, using the navigation keys
■Press the left soft key for Options
■Select to Add (2) the image to the Multimedia Message
10.Highlight Audio, using the navigation keys, then press the OK key
11.Select Add (1) then select from the following:
◦Record Audio (1)
■Press the OK key to start recording
■To stop recording press the OK key
■Press the left soft key to Save the voice memo
■Highlight the desired recording, using the navigation keys
■Press the left soft key for Options
■Select to Add (2) the Audio recording to the Multimedia Message
◦Recorded Audio (2)
■Highlight the desired recording, using the navigation keys
■Press the left soft key for Options
■Select to Add (2) the Audio recording to the Multimedia Message
◦Downloaded Tones (3)
■Highlight the desired Tone, using the navigation keys
■Press the left soft key for Options
■Select to Add (2) the Audio Tone to the Multimedia Message
12.Highlight Message, using the navigation keys, then press the OK key
13.Enter the Message text, using the keypad (up to 1000 characters)
14.Press the left soft key for Options then Select Save (1)
15.Press the right soft key for Send To
16.Either enter a phone number/E-mail address, using the keypad, or press the left soft key for Options
17.Select the recipient type from the following:
◦Contacts List (1)
■Highlight each Contact, using the navigation keys
■Press the OK key to check the Contact's box
■After selecting all Contacts, press the left soft key for Add
◦Recent Recipient (2)
■Select either Number (1) or Email (2)
■Highlight each phone number or Email address, using the navigation keys
■Press the OK key to Check the Recent Recipient's box
■Press the left soft key for Options
■Select Add (1) or After selecting all recipient's, press the left soft key for Add or Select
◦Group (3)
■Highlight a Group, using the navigation keys
■Press the left soft key for Select to view the Group members
■Highlight a Group Contact, using the navigation keys
■Press the OK key to Check the Group Contact's box
■After selecting all Group members, press the left soft key for Select
18.After selecting all Recipients, press the right soft key to Send the Multimedia Message to the Recipient(s)

Tip: You can send a Multimedia Message to up to 10 Recipients

Note: Although the TracFone SGH-T301G features a camera, there are no configurable options available for recording videos.
answered 3 years, 9 months ago
Samsung10
0points
0out of 0found this answer helpful.
Question

t301g from tracfone says up to 100 phonebook entries. Is this a misprint?

I have one from last year that has 300 entries. Is a new one only going to have 100?
asked 3 years, 10 months ago
jbyd
on t301g Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Here's the Phonebook specification of the SGH-T301.

Handset:

Max Phone Book Entries: 500
Max Name Character Capacity
Last Name: 20
First Name: 20
Display Name: 20
Max Number Character Capacity: 40
Max Phone Numbers Per Name: 5
Max E-Mail Address Per Name: 1

SIM Card:

*** Attention: Information may vary depending on SIM Card. ***

Max Phone Book Entries: 250
Max Name Character Capacity: 14
Max Number Character Capacity: 40
Max Phone Numbers Per Name: 1
answered 3 years, 9 months ago
Samsung5
0points
0out of 0found this answer helpful.
Question

software for the computer for address book

I read somewhere that you had software for my cell phone, that i can use on my home computer. Where do I find it.
asked 3 years, 10 months ago
doreen
Sherman Oaks, CA
on t301g Cell Phone
+1point
1out of 1found this question helpful.
1 answer
Answers
answer 1
I'm sorry but there is no software download available for your phone to transfer or share data from your PC to your phone.
answered 3 years, 9 months ago
samsung6
-1point
0out of 1found this answer helpful.
Question

How to write text message

asked 3 years, 9 months ago
mollmae
on t301g Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi mollmae!

If you want to create a text message, just go select the menu (the left soft key at the top of the send key), and go to messages and select Create Message. Then from there, you can create a text message.
answered 3 years, 9 months ago
Samsung10
0points
0out of 0found this answer helpful.
Question

How do I change the date on my Samsung T301G

I can change the format but have been unable to change the month, day and year
asked 3 years, 9 months ago
Nedra
on t301g Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Here's the steps on how you can change the time and date on the SGH-T301.

From the standby screen, press Menu
Select Settings
Select Set Time and Date
answered 3 years, 9 months ago
Samsung5
0points
0out of 0found this answer helpful.
Question

I am a new cell phone user. Where is a basic set of user instructions for a person who has never used a cell phone before. The user guide is too adv

asked 3 years, 9 months ago
jyv529
on t301g Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hello jyv529!

For you to have a manual for your phone, here's what I can offer. Try to go to the link below for you to see the downloadable manual of your handset.

http://www.samsung.com/us/support/supportDownloadCenter.do?prd_ia_cd=N0000022&prd_mdl_cd=SGH-T301YKGTRF&prd_mdl_name=SGH-T301G
answered 3 years, 9 months ago
Samsung10
0points
0out of 0found this answer helpful.
Question

WHY DOES MY PHONE SHUT OFF BY ITSELF AFTER ABOUT 10 MINUTES?

THE BATTERY IS PROPERLY INSTALLED AND FULLY CHARGED.
asked 3 years, 9 months ago
WLGEORGE1
on t301g Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Greetings!
Pertaining to your query, please try this troubleshooting step on your phone first.
Power down the phone remove the battery from the phone, let it out for a minute to two then put back the battery and power the phone on again. Try to observe the phone for at least a day or two.
Also try a different compatible battery on the phone?
How about trying a different compatible charger?

If the issue persists, and should you desire additional assistance resolving this, we invite you to call Samsung Customer Support by phone at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

It was a pleasure doing business with you.
Technical Support Team
answered 3 years, 9 months ago
SamsungSupport11
0points
0out of 0found this answer helpful.
Question

My dog played with the phone and now the numbers on the keypad seem locked. Is there a way to lock/unlock the keypad?

asked 3 years, 9 months ago
DHacker
on t301g Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Greetings!
This issue is one that is best helped through calling our Customer Support Center, as they can help you troubleshoot this issue in a more timely manner.
At your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

It was a pleasure doing business with you.
Technical Support Team
answered 3 years, 9 months ago
SamsungSupport11
0points
0out of 0found this answer helpful.
Question

Can I chage the soft keys on the main screen.I want to change browser to call list

asked 3 years, 9 months ago
bettysue
on t301g Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
There are no configurable options to change the soft keys on the main screen from browser to call list - it is already defaulted on the phone.
answered 3 years, 9 months ago
SamsungSupport13
SamsungSupport13
0points
0out of 0found this answer helpful.
Question

can I download pictures from computer to phone

asked 3 years, 9 months ago
dslott
on t301g Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The only method to transfer a picture to a PC is to send the picture to an Email address. There are no configurable options available to send a picture from a PC to the phone.

To send a Multimedia Message follow the steps below:

While in standby mode, press the left soft key for Menu
Select Messages
Select Create New Message
Select Multimedia Message
With Subject highlighted, press the OK key
Enter the Subject text, using the keypad (up to 40 characters)
Press the left soft key for Options then select Save
Highlight Graphic, using the navigation keys, then press the OK key
Select Add then select My Photos Press the left soft key for Options then Select Save
Press the right soft key for Send To
Either enter a phone number/E-mail address, using the keypad, or press the left soft key for Options
Select the recipient type from the following:
-Contacts List
-Recent Recipient
-Group
After selecting all Recipients, press the right soft key to Send the Multimedia Message to the Recipient(s)
answered 3 years, 9 months ago
Samsung4
0points
0out of 0found this answer helpful.
Question

how do I set up "voice-mail" and how do I get an owners manuel? Thank you

asked 3 years, 9 months ago
shack
on t301g Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Please contact your Service Provider to set up the "voice mail" on your phone. And the User Manual can be downloaded on the below link on Samsung website.

http://www.samsung.com/us/support/supportDownloadCenter.do?prd_ia_cd=N0000022&prd_mdl_cd=SGH-T301YKGTRF&prd_mdl_name=SGH-T301G
answered 3 years, 9 months ago
SamsungSupport13
SamsungSupport13
0points
0out of 0found this answer helpful.
Question

How do I access my email on my new SGH-T301YKGTRF

asked 3 years, 9 months ago
mywalden
Hendersonville, NC
on t301g Cell Phone
-1point
0out of 1found this question helpful.
1 answer
Answers
answer 1
SGH-T301G handset does not have a configurable POP3 or IMAP4 application, via your service prviders' digital services there may be a downloadable Mobile E-mail feature. This application could provide, with certain E-Mail services, the opportunity to receive "new mail" alerts with shortcut access to your inbox to read, delete, and respond to your e-mail as if you were on a PC.

For assistance with the use of your service providers' E-mail services please contact your service provider.
answered 3 years, 9 months ago
SamsungSupport13
SamsungSupport13
0points
0out of 0found this answer helpful.
Question

How do i turn off conditional forwarding.

I have the tracfone version of the T301G and sometimes i see a message which says conditional forwarding.
I want to turn it off, I did not set any forwarding conditions on purpose, maybe by accident.
asked 3 years, 9 months ago
whatapain
on t301g Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
There's no option I can see on your handset alone to have that conditional forwarding off. I highly suggest contacting your current service provider for them to check the specification of your handset to their system because this feature is supported by them.
answered 3 years, 9 months ago
Samsung10
0points
0out of 0found this answer helpful.
Question

ring tones for ppl who sends messages

cannot figure out how to set ringtones for messages coming in....thanks for your help ;)
asked 3 years, 9 months ago
roxc
on t301g Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Here are the steps of how to set message alert tone.

While in standby mode, press the left soft key for Menu
Select Settings (9)
Select Set Sound Profiles (1)
Highlight the profile to be edited, using the navigation keys, then press the OK key to Edit
*Normal
*Silent
*Driving
*Outdoor
Highlight the Message tab, using the left or right navigation keys
Highlight Message Alert Type, using the navigation keys, then press the OK key for Change
Highlight desired Message Alert Type setting, using the navigation keys, from the following:
Mute
Melody
Vibration
Vibration then Melody
Press the left soft key for OK to save the Message Alert Type setting
Highlight Message Alert Tone, using the navigation keys, then press the OK key for Change
Highlight desired Message Alert Tone setting, using the navigation keys, from the following:
Tone 1
Tone 2
Tone 3
Tone 4
Press the left soft key for OK to save the Message Alert Tone setting
Highlight Message Alert Repetition, using the navigation keys, then press the OK key for Change
Highlight either Once, Every 1 Min or Every 2 Min, using the navigation keys
Press the left soft key for OK to save the Message Alert Repetition
Press the left soft key for OK again to save the Normal, Driving or Outdoor Profile settings
answered 3 years, 9 months ago
samsung6
0points
0out of 0found this answer helpful.
Question

How do I set up voicemail. Instructions in manual don't work.

Samsung tracfone T301G
asked 3 years, 9 months ago
Willy0
mi
on t301g Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Because Voicemail is a network service offered by your service provider, questions concerning voicemail, such as those outlined below, would be best addressed by contacting your service provider.
 Configuring your Voicemail for the first time
 Desire to change the greeting
 Unsure of the password
 Wish to change the password
 Would like to know how to access your voicemail from another phone
answered 3 years, 9 months ago
Samsung5
0points
0out of 0found this answer helpful.
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