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Customer Questions & Answers for
samsung t301g Cell Phone

Customer Questions & Answers:
489 Questions
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496 Answers

Questions & Answers for samsung t301g Cell Phone

Question

How do I send pictures to an email address on the T301G

asked 3 years, 9 months ago
jsburns40
Dallas
on t301g Cell Phone
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answer 1
Thank you for your inquiry.
I have here the steps on how to send pictures to an email address and this is for the sgh-t301.
While in standby mode, press the left soft key for Menu
Select Messages (4)
Select Create New Message (1)
Select Multimedia Message (2)
With Subject highlighted, press the OK key
Enter the Subject text, using the keypad (up to 40 characters)
Press the left soft key for Options then select save (1)
Highlight Graphic, using the navigation keys, press the OK key
Select Add (1) then select from the following:
Take Photo (1)
Adjust the brightness level, using the right and left navigation keys
Zoom in or out, using the up and down navigation keys
Using the display as a viewfinder, press the OK button to take the picture
Press the left soft key to add the Photo to the Multimedia Message
My Photos (2)
Highlight the desired Photo, using the navigation keys
Press the left soft key for Options
Select to Add (2) the Photo to the Multimedia Message
Downloaded Graphics (3)
Highlight the desired image, using the navigation keys
Press the left soft key for Options
Select to Add (2) the image to the Multimedia Message
Highlight Message, using the navigation keys, press the OK key
Enter the Message text, using the keypad (up to 1000 characters)
Press the left soft key for Options then Select Save (1)
Press the right soft key for Send To
Either enter a E-mail address, using the keypad, or press the left soft key for Options
Recent Recipient (2)
Select either Number (1) or Email (2)
Highlight each Email address, using the navigation keys
Press the OK key to check the Recent Recipient's box
Press the left soft key for Options
Select Add (1) or after selecting all recipient's, press the left soft key for Add or Select
After selecting all Recipients, press the right soft key to send the Multimedia Message to the Recipient(s)
Tip: You can send a Multimedia Message to up to 10 Recipients
For further details regarding this phone, we advise you to visit our website www.samsung.com to check for other specifications that you may enjoy with this phone.
Thank you for your continued interest in Samsung products.
Sincerely,
Technical Support
answered 3 years, 9 months ago
Samsung8
Samsung8
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Question

How do I make non emergeny calls?

I have had this phone over a year.
Yesterday it started allowing "emergency calls only."
I believe it requires one of the three lower keys be pressed plus OK.
That does not seem to work.
asked 3 years, 9 months ago
Patw28
Sacramento CA
on t301g Cell Phone
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answer 1
This is an automatic feature that has actually helped me.
When the battery gets to a certain level and needs to be charged it sets itself to Emergency calls only so that you can dial 911 if needed.
Once I charge my phone it unlocks itself.
answered 3 years, 9 months ago
Lorii
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Question

What does PUK stand for? What is the code needed? Where do I find it?

asked 3 years, 9 months ago
peelee
new mexico
on t301g Cell Phone
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answer 1
Thank you for your inquiry.
Since your phone is asking for the PUK code, let me give you information regarding what PUK code means & when would be the time does the phone ask for it.
What is a PUK code?
PUK stands for Personal Unblocking Code. This acts as a security feature on your mobile. To protect you in the event of theft, the SIM card is immediately locked if someone keys in three different incorrect PIN codes in succession. This also applies if you or someone has entered an incorrect PIN code three times in a row. The message "PIN locked" will appear on the screen. In this event, you can fall back on the PUK code, which comprises eight digits.
And to get your PUK code, you may need to contact your Service Provider.
For further details regarding this phone, we advise you to visit our website www.samsung.com to check for other specifications that you may enjoy with this phone.
Thank you for your continued interest in Samsung products.
Sincerely,
Technical Support
answered 3 years, 9 months ago
Samsung8
Samsung8
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Question

My tracfone will not download ringtones from even tracfone site.

I have tried with no help at all from tracfone with this matter. When I try to download from there site it says wait 24 hours after activation and it has been more than 48 hours. If I go through other download sites it says the downloads are not supported. Please help me...
asked 3 years, 9 months ago
Zaxdad
on t301g Cell Phone
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answer 1
Thank you for your inquiry.
And I am sorry to hear that you can’t download ringtones for your phone. As you stated on your concern that your getting a message “downloads are not supported”. With your SGH-t301G phone it has limited music file format that supports. Here let me give you what are the file formats that your phone supports.
Audio
.aac
.mp3
.mid
As you can see there are only 3 file formats for audio or music that your phone supports and MP3 format is not included. If you have an MP3 file, maybe you can have it converted first.
Should you have other questions & concerns, feel free to call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.
Thank you for your continued interest in Samsung products.
Sincerely,
Technical Support
answered 3 years, 9 months ago
Samsung8
Samsung8
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Question

I currently own the trac fone T301G how do i get pictures from my phone to my computer

asked 3 years, 9 months ago
MDwire
santa fe
on t301g Cell Phone
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answer 1
The only method to transfer a picture to a PC is to send the picture to an Email address. There are no configurable options available to send a picture from a PC to the phone.

To send a Multimedia Message follow the steps below:

1.While in standby mode, press the left soft key for Menu
2.Select Messages (4)
3.Select Create New Message (1)
4.Select Multimedia Message (2)
5.With Subject highlighted, press the OK key
6.Enter the Subject text, using the keypad (up to 40 characters)
7.Press the left soft key for Options then select Save (1)
8.Highlight Graphic, using the navigation keys, then press the OK key
9.Select Add (1) then select from the following:
◦Take Photo (1)
■Adjust the brightness level, using the right and left navigation keys
■Zoom in or out, using the up and down navigation keys
■Using the display as a viewfinder, press the OK button to take the picture
■Press the left soft key to Add the Photo to the Multimedia Message
◦My Photos (2)
■Highlight the desired Photo, using the navigation keys
■Press the left soft key for Options
■Select to Add (2) the Photo to the Multimedia Message
◦Downloaded Graphics (3)
■Highlight the desired image, using the navigation keys
■Press the left soft key for Options
■Select to Add (2) the image to the Multimedia Message
10.Highlight Audio, using the navigation keys, then press the OK key
11.Select Add (1) then select from the following:
◦Record Audio (1)
■Press the OK key to start recording
■To stop recording press the OK key
■Press the left soft key to Save the voice memo
■Highlight the desired recording, using the navigation keys
■Press the left soft key for Options
■Select to Add (2) the Audio recording to the Multimedia Message
◦Recorded Audio (2)
■Highlight the desired recording, using the navigation keys
■Press the left soft key for Options
■Select to Add (2) the Audio recording to the Multimedia Message
◦Downloaded Tones (3)
■Highlight the desired Tone, using the navigation keys
■Press the left soft key for Options
■Select to Add (2) the Audio Tone to the Multimedia Message
12.Highlight Message, using the navigation keys, then press the OK key
13.Enter the Message text, using the keypad (up to 1000 characters)
14.Press the left soft key for Options then Select Save (1)
15.Press the right soft key for Send To
16.Either enter a phone number/E-mail address, using the keypad, or press the left soft key for Options
17.Select the recipient type from the following:
◦Contacts List (1)
■Highlight each Contact, using the navigation keys
■Press the OK key to check the Contact's box
■After selecting all Contacts, press the left soft key for Add
◦Recent Recipient (2)
■Select either Number (1) or Email (2)
■Highlight each phone number or Email address, using the navigation keys
■Press the OK key to Check the Recent Recipient's box
■Press the left soft key for Options
■Select Add (1) or After selecting all recipient's, press the left soft key for Add or Select
◦Group (3)
■Highlight a Group, using the navigation keys
■Press the left soft key for Select to view the Group members
■Highlight a Group Contact, using the navigation keys
■Press the OK key to Check the Group Contact's box
■After selecting all Group members, press the left soft key for Select
18.After selecting all Recipients, press the right soft key to Send the Multimedia Message to the Recipient(s)

Tip: You can send a Multimedia Message to up to 10 Recipients

Note: Although the TracFone SGH-T301G features a camera, there are no configurable options available for recording videos.
answered 3 years, 8 months ago
Samsung10
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Question

How to write text message

asked 3 years, 8 months ago
mollmae
on t301g Cell Phone
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answer 1
Hi mollmae!

If you want to create a text message, just go select the menu (the left soft key at the top of the send key), and go to messages and select Create Message. Then from there, you can create a text message.
answered 3 years, 8 months ago
Samsung10
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Question

How do I change the date on my Samsung T301G

I can change the format but have been unable to change the month, day and year
asked 3 years, 8 months ago
Nedra
on t301g Cell Phone
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answer 1
Here's the steps on how you can change the time and date on the SGH-T301.

From the standby screen, press Menu
Select Settings
Select Set Time and Date
answered 3 years, 8 months ago
Samsung5
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Question

T301G: Screen icon: the letter "G" in a red box -- what does it mean?

asked 3 years, 8 months ago
crewchief
on t301g Cell Phone
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answer 1
G icon is for GPRS which pertains to internet connectivity. Seeing the icon on the phone means that you are on a hotspot for strong internet connection.

The actual charge starts when you download or when you connect to a particular web page on the device.
answered 3 years, 8 months ago
Samsung4
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Question

I am a new cell phone user. Where is a basic set of user instructions for a person who has never used a cell phone before. The user guide is too adv

asked 3 years, 8 months ago
jyv529
on t301g Cell Phone
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answer 1
Hello jyv529!

For you to have a manual for your phone, here's what I can offer. Try to go to the link below for you to see the downloadable manual of your handset.

http://www.samsung.com/us/support/supportDownloadCenter.do?prd_ia_cd=N0000022&prd_mdl_cd=SGH-T301YKGTRF&prd_mdl_name=SGH-T301G
answered 3 years, 8 months ago
Samsung10
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Question

Conference calling?

How do I make a conference call on this phone?
asked 3 years, 8 months ago
Anonymous
Colorado
on t301g Cell Phone
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answer 1
To Make a Conference Call, between yourself and two other callers, on the handset follow the steps below:

1. While in standby mode, dial the number for the first party, then press SEND
2. When connected, ask them to remain on the line.
3. Press the SEND key to place them on hold.
4. Dial the second party’s phone number and press SEND.
5. When the second party answers, press SEND to connect all three parties.

Note: As the originator of the conference call, should you disconnect, the other two parties will also be disconnected. If one of the individuals should disconnect, you will still be connected to the other.

Note: For handsets which support more than 3 individuals on one call, repeat steps 1 through 5 until all parties are connected.

For more information on 3 Way Calling and Conference Calling see your service provider.

Thanks for writing!
answered 3 years, 8 months ago
SamsungSupport12
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Question

How do you add the 'dot' and the '@' in an email address when adding to the contacts?

asked 3 years, 8 months ago
fcdesigns
on t301g Cell Phone
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answer 1
Hi!

In text mode, press the Asterisk/ Shift key to change the character input type. Press and hold to enter a PAUSE when necessary for dialing phone numbers for automated systems.

We appreciate your time writing us here at Samsung!

Technical Support Team
answered 3 years, 8 months ago
SamsungSupport12
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Question

How do I download from my computer desktop to my phone? Can it be done?

I have tone on my desktop andwould like it on my phone.
asked 3 years, 8 months ago
Aloft4
on t301g Cell Phone
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answer 1
Hi!

MP3 files can be downloaded through a paid subscription service offered through the network. Please contact your service provider for subscription information such a pricing and availability in your area as well as information on how to download the MP3 ringtones.

We appreciate your time writing us here at Samsung!

Technical Support Team
answered 3 years, 8 months ago
SamsungSupport12
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Question

I have a tracphone t301g. I cant seem to change the time on the phone. The time changes in the spring and again in the fall.

asked 3 years, 8 months ago
tclarkeusa
on t301g Cell Phone
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answer 1
Thank you for your inquiry.
Hi, I think setting up the World Time on your phone can change the time on your phone that you wanted.
World Time allows you to view the time of day or night in over 30 different cities around the world, within all 24 time zones, and is very useful when traveling. When using the World Time feature it is not only possible to set your local time zone but the visiting time zone as well. You can also enable or disable DST (Day Light Savings Time), if needed.
To set the home and visiting time zones follow the steps below:
While in standby mode, press the left soft key for Menu
Select Tools (8)
Select World Time (9)
Set the home time zone (Blue number 1), using the navigation keys
Press the left soft key for Set DST, if applicable
Press the down navigation key then set the visiting time zone (Red number 2), using the navigation keys
Press the left soft key for Set DST, if applicable
Press the right soft key for Back to save the World Time settings
Note: Changes may not take effect until the handset is power cycled (turned off then turned on again)
For further details regarding this phone, we advise you to visit our website www.samsung.com to check for other specifications that you may enjoy with this phone or you can always send us your questions and we will be happy to check our resources and answer it.
Thank you for your continued interest in Samsung products.
Sincerely,
Technical Support
answered 3 years, 8 months ago
Samsung8
Samsung8
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Question

can I download pictures from computer to phone

asked 3 years, 8 months ago
dslott
on t301g Cell Phone
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answer 1
The only method to transfer a picture to a PC is to send the picture to an Email address. There are no configurable options available to send a picture from a PC to the phone.

To send a Multimedia Message follow the steps below:

While in standby mode, press the left soft key for Menu
Select Messages
Select Create New Message
Select Multimedia Message
With Subject highlighted, press the OK key
Enter the Subject text, using the keypad (up to 40 characters)
Press the left soft key for Options then select Save
Highlight Graphic, using the navigation keys, then press the OK key
Select Add then select My Photos Press the left soft key for Options then Select Save
Press the right soft key for Send To
Either enter a phone number/E-mail address, using the keypad, or press the left soft key for Options
Select the recipient type from the following:
-Contacts List
-Recent Recipient
-Group
After selecting all Recipients, press the right soft key to Send the Multimedia Message to the Recipient(s)
answered 3 years, 8 months ago
Samsung4
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Question

how do I set up "voice-mail" and how do I get an owners manuel? Thank you

asked 3 years, 8 months ago
shack
on t301g Cell Phone
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answer 1
Please contact your Service Provider to set up the "voice mail" on your phone. And the User Manual can be downloaded on the below link on Samsung website.

http://www.samsung.com/us/support/supportDownloadCenter.do?prd_ia_cd=N0000022&prd_mdl_cd=SGH-T301YKGTRF&prd_mdl_name=SGH-T301G
answered 3 years, 8 months ago
SamsungSupport13
SamsungSupport13
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Question

How do I access my email on my new SGH-T301YKGTRF

asked 3 years, 8 months ago
mywalden
Hendersonville, NC
on t301g Cell Phone
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answer 1
SGH-T301G handset does not have a configurable POP3 or IMAP4 application, via your service prviders' digital services there may be a downloadable Mobile E-mail feature. This application could provide, with certain E-Mail services, the opportunity to receive "new mail" alerts with shortcut access to your inbox to read, delete, and respond to your e-mail as if you were on a PC.

For assistance with the use of your service providers' E-mail services please contact your service provider.
answered 3 years, 8 months ago
SamsungSupport13
SamsungSupport13
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Question

Why doesn't my phone ring?

The phone goes directly to voicemail. It never rings.
asked 3 years, 8 months ago
guy777
home
on t301g Cell Phone
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answer 1
If your incoming calls are going straight to your voicemail, then you need to contact your service provider so they can configure the number of rings on your phone so that the phone will ring before the call will be transferred to the voicemail. Your service provider can configure it upto 10 rings.
answered 3 years, 8 months ago
Samsung5
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Question

How do you get hands free to work.

asked 3 years, 8 months ago
Saundra
on t301g Cell Phone
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answer 1
If you're referring to car kit, then the phone does not support the bluetooth Hands-Free Profile.

- OR -

If you're referring to Handsfree Mono Headset then you just have to connect it the handset and with its one-touch button, it answers and ends calls as well as initiates Voice Activated Dialing. (For use with SAMSUNG S20-pin phones)
answered 3 years, 7 months ago
SamsungSupport13
SamsungSupport13
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Question

How do I use my SMS alert ringtone?

I downloaded an SMS alert ringtone..and it says its an SMS alert ringtone...so how do I use it as an SMS alert ringtone?
asked 3 years, 7 months ago
SSkeppel
Cheesetown
on t301g Cell Phone
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1 answer
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answer 1
Hi!

Thank you for your inquiry. I have here the information on how you can change and set your own ringtones for your Samsung phone. Just go to the link below.

http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view.jsp?SITE_ID=22&PG_ID=557&PROD_SUB_ID=1516&PROD_ID=1519&AT_ID=147968

Happy Holidays!
answered 3 years, 7 months ago
Samsung10
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Question

how do I unlock the phone with out the password?

My son locked the phone and does not know the password. Can I reset the phone?
asked 3 years, 7 months ago
mhudman
home
on t301g Cell Phone
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answer 1
Hi!

Try using "0000” or “00000000” as a default passcode.

If it didn't work, please call the Samsung Customer Care at your earliest convenience through our toll free number 1-888-987-HELP (1-888-987-4357) 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

We are happy to assist you in troubleshooting your phone and have it unlocked for you.

Thanks for writing us!

Samsung Technical Support Team
answered 3 years, 7 months ago
SamsungSupport12
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