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Customer Questions & Answers for
samsung t301g Cell Phone

Customer Questions & Answers:
489 Questions
 | 
496 Answers

Questions & Answers for samsung t301g Cell Phone

Question

How do I find an explanation of the phones' screen symbols?

The Samsung services guide does not explain the screen layout
asked 2 years, 11 months ago
mnoe
on t301g Cell Phone
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answer 1
Hi mnoe,

Thank you for your correspondence. Regarding your concern, this issue is one that is best helped through calling our Customer Support Center, as they can provide you available options about this issue in a more timely manner.

Thank you for your continued interest in Samsung products.
answered 2 years, 11 months ago
SamsungSupport9
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Question

how can I get the sim card in my old phone to work in my new phone?

asked 2 years, 11 months ago
Bigdave197211
home
on t301g Cell Phone
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answer 1
Hi Bigdave197211!
Thank you for your inquiry.

Insert the sim card to your new phone`s memory card slot, if its asking for a sim lock code please Contact Samsung - Toll Free: 1-888-987-4357 to further assist you with your concern

We appreciate your continued interest in Samsung products.
answered 2 years, 11 months ago
samsung6
0points
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Question

I havea Samsung T301G

There is a very small symbol to the left of the charge level indicator that is a man running to the left. What does this mean?
asked 2 years, 11 months ago
absndmf
on t301g Cell Phone
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answer 1
Hi absndmf,

Thank you for your inquiry.

Questions concerning the use of your handset are best addressed through your service provider.

Trac Fone Customer Service Number: 800-867-7183

Thank you for your continued interest in Samsung products.
answered 2 years, 11 months ago
Samsung4
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Question

how to turn on T301G hands free speaker??

asked 2 years, 11 months ago
kawsky
lafayette
on t301g Cell Phone
-1point
0out of 1found this question helpful.
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1 answer
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answer 1
Hi Kawsky,

Thank you for your inquiry.

Questions concerning the use of your handset are best addressed through your service provider.

Trac Fone Customer Service Number: 800-867-7183

Thank you for your continued interest in Samsung products.
answered 2 years, 11 months ago
Samsung4
0points
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Question

enable speaker phone

asked 2 years, 11 months ago
SandyD1
Pinellas Park, FL
on t301g Cell Phone
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answer 1
Hi SandyD1!

Thank you for your inquiry. To activate the speaker phone on the SGH-T301G handset, while on the call, select Option and then choose to turn on the speaker phone.

Thank you for your continued interest in Samsung products.
answered 2 years, 10 months ago
SamsungSupport13
SamsungSupport13
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Question

How do I disable the browser and how do I activate the speakerphone on the T301G tracfone?

asked 2 years, 11 months ago
rdrdep
on t301g Cell Phone
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answer 1
Hi rdrdep!

Thank you for your inquiry.

There's no configurable option for you to disable the browser on your Samsung SGH-T301G TracFone. However, you may ask your service provider if there's an option to disable the internet service to stop the connection for the browser on your handset. And I highly suggest contacting them for your concern about the speakerphone on this device as we have limited resources for this type of phone.

We sincerely apologize for any inconvenience this presents.
answered 2 years, 10 months ago
Samsung10
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Question

How to use speaker phone function

asked 2 years, 10 months ago
oldboat
Augusta, GA
on t301g Cell Phone
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1 answer
Answers
answer 1
Hi oldboat!

Thank you for your inquiry. To activate the speaker phone on the SGH-T301G handset, while on the call, select Option and then choose to turn on the speaker phone.

Thank you for your continued interest in Samsung products.
answered 2 years, 10 months ago
SamsungSupport13
SamsungSupport13
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Question

How to send pictures to email from T301G

asked 2 years, 10 months ago
5011pab
Orange Park, FL
on t301g Cell Phone
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answer 1
Hi 5011pab,

Thank you for your inquiry.

Questions concerning the use of your handset are best addressed through your service provider.

TracFone Customer Service Number: 800-867-7183

Thank you for your continued interest in Samsung products.
answered 2 years, 10 months ago
Samsung4
0points
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Question

how do you unlock the keyboard

asked 2 years, 10 months ago
shvfd
on t301g Cell Phone
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answer 1
Hi shfd!

Thank you for your inquiry.

There are no configurable options available to lock any keys on the TracFone SGH-T301G handset. However, in Phone Lock mode, you can answer calls, but the phone must be unlocked to place outgoing calls (except to emergency numbers). The phone locks automatically the next time it is powered on and stays locked until you enter the correct lock code

We appreciate your continued interest in Samsung products.
answered 2 years, 10 months ago
SamsungSupport11
0points
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Question

How to turn off phone delete symbel?

My phone shows no network for outgoing calls and will not allow incoming calls. Where do I go to turn this off? I have a Samsung tracfone.
asked 2 years, 10 months ago
ph150
Benson, AZ
on t301g Cell Phone
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answer 1
Hi ph150!

Thank you for taking the time to inform us of the issue concerning your Samsung product.

Regarding your concern, we recommend having a soft reset on the t301g Cell Phone (SGH-T301G). Soft reset is removing the battery for about a minute on your phone and putting it back just for you to refresh the settings on the handset.

If this troubleshooting step will not work, we suggest contacting Trac Fone at their toll free number 1-800-867-7183 as they can help you troubleshoot this issue in a timelier manner.

Again, we thank you for comments and appreciate your patience and understanding in this matter.

We appreciate your continued interest in Samsung products.
answered 2 years, 10 months ago
Samsung7
0points
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Question

How do I email a photo from my phone?

asked 2 years, 10 months ago
tinachris
Arizona
on t301g Cell Phone
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answer 1
Hi tinachris!

Thank you for your inquiry.

For you to send a picture to an email address on the t301g Cell Phone (SGH-T301G), please follow the steps below:

1. While in standby mode, press the left soft key for Menu.
2. Select Messages.
3. Select Create New Message.
4. Select Multimedia Message.
5. With Subject highlighted, press the OK key.
6. Enter the Subject text, using the keypad (up to 40 characters).
7. Press the left soft key for Options then select Save.
8. Highlight Graphic, using the navigation keys, and then press the OK key.
9. Select Add (1) then select from the following: Take Photo, My Photos, and Downloaded Graphics.
10. Highlight Message, using the navigation keys, and then press the OK key.
11. Enter the Message text, using the keypad (up to 1000 characters).
12. Press the left soft key for Options then Select Save.
13. Press the right soft key for Send To.
14. Either enter an E-mail address, using the keypad, or press the left soft key for Options.
15. After selecting all Recipients, press the right soft key to Send the Multimedia Message to the Recipient(s).

Tip: You can send a Multimedia Message to up to 10 Recipients.

We appreciate your continued interest in Samsung products.
answered 2 years, 10 months ago
Samsung7
0points
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Question

how do i use the reject function in the contact information mode

how to remove or add numbers to the list
asked 2 years, 10 months ago
jojo711
on t301g Cell Phone
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answer 1
Hi jojo711!

Thank you for your inquiry.

For you to add and delete entries on the auto reject list on the t301g Cell Phone (SGH-T301G), please follow the steps below:

To add an entry to the Reject List:
1. From the standby screen, press the left soft key for Menu.
2. Select Contacts.
3. Select Reject List.
4. Press the left soft key for Options.
5. Select Add New.
6. Select any of the following:
• Number
a. Enter the phone number, using the keypad.
b. Press the left soft key to Save.
• Contacts
a. Highlight the desired Contact, using the navigation keys.
b. Press the OK key to Check the Contact's box.
c. Press the left soft key to Add the Contact to the Reject List.
• Group
a. Highlight the desired Group, using the navigation keys.
b. Press the left soft key for Select to add the Group to the Reject List.
• Recent Contacts
a. Highlight the desired Contact, using the navigation keys.
b. Press the OK key to Check the Contact's box.
c. Press the left soft key to Add the Contact to the Reject List.
• Unknown Numbers
a. For all incoming calls with an Unknown or Anonymous caller ID.

To delete entries from the Reject List:
1. From the standby screen, press the left soft key for Menu.
2. Select Contacts.
3. Select Reject List.
4. Highlight the specific Phone Number, Contact, Group or Unknown Numbers.
5. Press the left soft key for Options.
6. Select Remove.
7. Choose Selected to remove the entry from the Reject List.

We appreciate your continued interest in Samsung products.
answered 2 years, 10 months ago
Samsung7
0points
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Question

I'm trying to register my cell phone (Model SGH-T301G). Where is the serial number?

asked 2 years, 10 months ago
jruddgolf
Spokane,WA
on t301g Cell Phone
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answer 1
Hi jruddgolf!
Thank you for your inquiry.

The Serial Number can be found from the back of the phone on the label beneath the battery, it is also indicated on the box of the phone that came with.
You can also dial *#06# on your phone to get the IMEI

We appreciate your continued interest in Samsung products.
answered 2 years, 10 months ago
samsung6
0points
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Question

How do I reset my phone?

I forgot my password to unlock my sgh-301g. How do I reset my password?
asked 2 years, 10 months ago
masonbullard2001
on t301g Cell Phone
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answer 1
Hi masonbullard2001!

Thank you for your correspondence.

Regarding your concern, if the phone is lock and it asks for a pass code, what we can offer for the phone would be the default password which could be either "0000" or "00000000".

We do not have any option to retrieve the previous password that has set on the t301g Cell Phone (SGH-T301G).

If the default codes will not work, then you may call the Samsung Customer Support Center, as they can help you troubleshoot to unlock the phone in a timelier manner that we could through this forum.

At your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

Again, we thank you for comments and appreciate your patience and understanding in this matter.

We appreciate your continued interest in Samsung products.
answered 2 years, 10 months ago
Samsung7
0points
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Question

I have just purchased and activated a T301G Samsung. It has features I am not familiar with and do not know how to open the backto check the SIM card

asked 2 years, 10 months ago
N1027
NC
on t301g Cell Phone
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Answers
answer 1
Hi N1027!
Thank you for your inquiry.

with your phone turned off remove the backcover release at the back of your phone, slide the battery cover up and lift off, the sim card slot is located at the right top of your device.
make sure the gold contacts of the sim card are face down.

should you need further assistance please contact your Service Provider
We appreciate your continued interest in Samsung products.
answered 2 years, 10 months ago
samsung6
0points
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Question

how do I get my camera setting, on my soft key, instead of the browser?

asked 2 years, 10 months ago
bearyogi
on t301g Cell Phone
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answer 1
Hi bearyogi,

Thank you for your inquiry.

You can change the default navigation shortcut keys on the SGH-T301G phone by following the steps below.

1. From the standby screen, press the left soft key for Menu.
2. Select Settings (9).
3. Select Set Phone (4).
4. Select Shortcuts (2).
5. Highlight the desired Shortcut key to change, Up, Down, Left or Right.
6. Press the left soft key for Options.
7. Select Change (1).
8. Highlight the desired feature from the Shortcuts list, using the navigation keys.
9. Press the left soft key to Save the Shortcut key setting.
10. Repeat steps 5 thru 9 to change additional Shortcut keys.

Thank you for your continued interest in Samsung products.
answered 2 years, 10 months ago
Samsung8
Samsung8
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Question

How do I email?

T301G
asked 2 years, 10 months ago
FordSan
Naples, Florida
on t301g Cell Phone
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Answers
answer 1
Hi FordSan!

Thank you for your correspondence. By default there is no configurable option to send email on the phone. However, you may contact your service provider which is TracFone and ask for compatible configuration or application to make email on the phone. You may call up their Customer Care toll free number at 1-800-867-7183 for further assistance.

We appreciate your continued interest in Samsung products.
answered 2 years, 10 months ago
Samsung7
0points
0out of 0found this answer helpful.
Question

My daughter accidentally activated the PIN lock security system on her phone & has no idea what the PIN number is.

We have determined the PIN is a 9 digit number, but don't know what it is & it says she only has a limited number of tries to get the number right. Any way of finding this number?
asked 2 years, 10 months ago
cavtripx3
on t301g Cell Phone
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Answers
answer 1
Hi cavtripx3!
Thank you for your inquiry.

Please try to use the default pass code to unlock your phone. Default pass code is 0000 or 00000000. If the soft reset won’t work, we would be glad to give you further assistance in (issue). Just call Samsung Support Hotline at your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

Thank you for your continued interest in Samsung products.
answered 2 years, 9 months ago
samsung6
0points
0out of 0found this answer helpful.
Question

Downloaded the manual. Not enough detail on how to use. Where can I find step by step instructions

Where can I find more detailed instructions on how to add contacts, organize them into groups, etc.? Also where can I find a guide to what all the icons means?
asked 2 years, 10 months ago
Elaine2011
on t301g Cell Phone
0points
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answer 1
Hello and thanks for reaching out! Normally our user manuals are the most detailed literature on our devices. I can however help you on your specific issues you have listed. See below:

Creating groups:
Once the Gmail is synced on the phone you will need to save the contacts to the phone memory so that you can add the contacts on a group. Once the contact has been synced just tap and hold the contact, then browse down to add to group and choose the group were you want to add the contact to.

To add an existing contact to a current group:
1. Press and tap > Groups > [type] (if prompted) > [name of group].
2. Tap Add member.
3. From the list of contacts, tap the contact(s) you want to add or tap Select all. (A green check-mark appears next to the selected entries.)
4. Tap Add to add the contact(s) to your group.
5. Touch an existing group.

I am unaware of a guide on the web that lists what individual icons mean, however when I get a new phone, I love to explore each icon. Not only is it fun to see the phones capabilities, but you will also learn a lot!

If you need additional assistance, reach out to our customer support at 1.888.987.4357 or follow us on twitter:
twitter.com/galaxyssupport (@galaxyssupport)
twitter.com/samsungservice (@samsungservice)

Thank you and have a great day!
answered 2 years, 10 months ago
SamsungSupport13
SamsungSupport13
0points
0out of 0found this answer helpful.
Question

how to use speaker phone

asked 2 years, 10 months ago
SandyD1
Pinellas Park, FL
on t301g Cell Phone
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Answers
answer 1
Hi Thanks for contacting us. To enable speaker phone, while on a call press the right soft key to see the option to enable/ disable speaker phone.

If you need additional assistance, reach out to our customer support at 1.888.987.4357 or follow us on twitter:
twitter.com/galaxyssupport (@galaxyssupport)
twitter.com/samsungservice (@samsungservice)

Thank you and have a great day!
answered 2 years, 10 months ago
SamsungSupport13
SamsungSupport13
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