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Customer Questions & Answers for
samsung t301g Cell Phone

Customer Questions & Answers:
489 Questions
 | 
496 Answers

Questions & Answers for samsung t301g Cell Phone

Question

What happens if somebody steals my phone?

asked 3 years, 5 months ago
Princek08
Jackson,Ms
on t301g Cell Phone
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answer 1
Hi there Princek08!
Thank you for your inquiry.

Regarding your concern if your phone got stolen you have to coordinate immediately with your service provider so they can take the necessary steps to assist you, or if you have an insurance on the phone you can coordinate with them as well if they would be able to replace it.

We thank you for your patronage of Samsung products.
answered 3 years, 5 months ago
samsung6
0points
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Question

How do I transfer files (photos) to/from my netbook computer using bluetooth

I have established pairing
asked 3 years, 5 months ago
Peikko
Selkirk NY
on t301g Cell Phone
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answer 1
Hi there!
Thank you for your inquiry.

There are no configurable options on how you can transfer files from from your computer using bluetooth, however you can transfer files from your phone to the computer via MMS

Below is a link on how you can transfer those files

http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view.jsp?SITE_ID=22&PG_ID=557&PROD_SUB_ID=1516&PROD_ID=1519&AT_ID=148141

We thank you for your patronage of Samsung products.
answered 3 years, 5 months ago
samsung6
0points
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Question

how do you turn the speakerphone on the T301G?

I could not find how to turn the speakerphone on in the manual.
asked 3 years, 5 months ago
sasami
on t301g Cell Phone
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answer 1
Hi sasami!

Thank you for your inquiry.

Regarding about your concern, you can only turn on the speaker on t301g Cell Phone (SGH-T301G) when you are in a call, or immediately after you have dialed a number and pressed “send.” When you are in one of those circumstances, you can press the “OK” key to activate speakerphone mode, and “OK” again to turn it off.

We appreciate your continued interest in Samsung products.
answered 3 years, 5 months ago
Samsung7
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Question

How do I download pics from my pc to my phone?

I connected the phone to my pc and downloaded the driver software. My computer recognizes the phone, but the phone does not show up as a drive on my pc.
asked 3 years, 5 months ago
leah15astar
Marietta, PA
on t301g Cell Phone
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answer 1
Hi there,

Thank you for your inquiry. Questions concerning the use of your handset are best addressed through your service provider.
Trac Fone ( 1-800-867-7183)

Thank you for your continued interest in Samsung products.
answered 3 years, 5 months ago
Samsung8
Samsung8
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Question

what is the correct battery for my phone?

I have a samsung tracphone, model SGH-T301G. I got a battery from another site, says it is a genuine samsung battery, but on standby, it only keeps a charge for maybe 4 days, if I use it, I have to recharge it after about 2 days. The original battery with the phone, I have had it for almost 2 years now, lasted a couple weeks on standby and even if I used it, would last at least a week! So, obviously that was the incorrect battery or a fake one that I just purchased! But I STILL need a proper, working, NEW battery!
asked 3 years, 5 months ago
Veeno
home
on t301g Cell Phone
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answer 1
Hi Veeno!

Thank you for your inquiry.

The compatible battery for the t301g Cell Phone (SGH-T301G) is the Standard Lithium Ion Battery with part number AB463446BABSTD.

If you want to purchase the battery for your phone, please contact our Accessories Department, as they will be able to answer any questions you might have about accessories, compatibility or how they work.

You can reach the Accessories Department by dialing toll-free 1-800-757-0280 and choosing option: 2 to purchase genuine Samsung Accessories.

We appreciate your continued interest in Samsung products.
answered 3 years, 5 months ago
Samsung7
0points
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Question

Where is the @ symbol on a t301g phone ?

asked 3 years, 5 months ago
Anonymous
on t301g Cell Phone
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answer 1
Hi there!

Thank you for sending an inquiry.

Please refer to the link below, to help you use the different text input mode on your phone.
http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view.jsp?SITE_ID=22&PG_ID=557&PROD_SUB_ID=1516&PROD_ID=1519&AT_ID=148107

Thank you for your continued interest in Samsung products.
answered 3 years, 5 months ago
SamsungSupport11
0points
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Question

Is there more of a manual than that one page printout?

asked 3 years, 5 months ago
jerrygr
on t301g Cell Phone
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answer 1
Hi jerrygr!

Thank you for your correspondence. There is no other manual that can be download on our website asides from one page print out. However, for other or more information about the features of the phone, you may have to contact your service provider.

We sincerely apologize for any inconvenience this presents and thank you for your continued interest in Samsung products.
answered 3 years, 5 months ago
SamsungSupport13
SamsungSupport13
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Question

how to send a picture to email

asked 3 years, 5 months ago
bvernon
on t301g Cell Phone
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answer 1
Hi bvernon!

Thank you for sending an inquiry.

Please refer to the link below, if you want to send pictures to your email.
http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view.jsp?SITE_ID=22&PG_ID=557&PROD_SUB_ID=1516&PROD_ID=1519&AT_ID=148141

Thank you for your continued interest in Samsung products.
answered 3 years, 5 months ago
SamsungSupport11
0points
0out of 0found this answer helpful.
Question

Why does my phone make a noise (like when it unlocks) when it is sitting in my pocket..when I check it, it is still locked.

asked 3 years, 1 month ago
cookie53
on t301g Cell Phone
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answer 1
Thank you for the inquiry. We are sorry to hear you are having trouble with your device. To give you the best possible support with this subject please call Samsung Customer Support on our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further!

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungService (@samsungservice)
facebook.com/SamsungService

Thank you for your continued interest in Samsung products.
answered 3 years, 1 month ago
SamsungSupport12
0points
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Question

How do I get a louder ring tone? It is currently set on 7

I have trouble hearing the ringtone or feeling the vibration.
asked 3 years, 5 months ago
jkanvik
Madison, WI
on t301g Cell Phone
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1 answer
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answer 1
Hi there!

Thank you for your inquiry.

Please coordinate with your service provider, with regard to downloading louder ringtone for this phone model.
Trac Fone ( 1-800-867-7183)

Thank you for your continued interest in Samsung products.
answered 3 years, 5 months ago
SamsungSupport11
0points
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Question

Is there a problem with this model's battery life?

I've had my phone (T301G) for roughly a year and recently it's had trouble keeping a charge, is there anyway to fix this?
asked 3 years ago
MeYesMe825
Pawling, NY
on t301g Cell Phone
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answer 1
Hello and thanks for reaching out!

Battery life durations specified on our products are tested in our labs under multiple different conditions and the talk and standby times are a realistic average maximum dependent on customer usage variables.
Battery power consumption depends on a number of factors, such as network configuration, signal strength, operating temperature, features selected, frequency of calls, and voice, data, and other application usage patterns.
Some variables that may affect battery life are:
• Blacklight settings set to always on or a long amount of time
• Ring tone settings set to higher volume settings
• Vibrate settings turned on
• Using Internet Services including Text Messaging
• Making and/or Receiving calls in, or simply standing by in, an analog service area
• If you tend to be in a "weak" coverage area where your signal strength meter shows only 1 to 2 bars
• Using non-SAMSUNG charging accessories can cause battery life and other issues, as well as void the manufacturer’s limited warranty.

If the battery is not holding a charge it may mean that it is not charging properly. Make certain that the charger cable is properly plugged in. It is also possible that the battery may be damaged. If you suspect that it may be, or should this issue continue to occur, please feel free to call us here at Samsung Technical Support at 1-888-987-4357.

Thank you for choosing Samsung.
answered 3 years ago
SamsungSupport13
SamsungSupport13
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Question

Phone is locked up with msg. Emergency Call? Below that, unlock. How do I get it to unlock?

There is no unlock code. I have disabled this option.
asked 2 years, 7 months ago
53tamale
on t301g Cell Phone
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1 answer
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answer 1
Hello there.

Please try to use the default pass code to unlock your phone. Default pass code is 0000 or 00000000. If the default password won’t work, we would be glad to give you further assistance in unlocking your phone. Just call Samsung Support Hotline at your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

If you need additional assistance, feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.

Thanks and have a great day!
answered 2 years, 7 months ago
SamsungSupport13
SamsungSupport13
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Question

how do I disable the browser?

asked 3 years, 4 months ago
simp
on t301g Cell Phone
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answer 1
Hi simp,

Thank you for your inquiry. Regarding your concern, there are no configurable options on your phone to disable the browser. However, you may contact your Service Provider for the deactivation of this feature.

We thank you for your patronage of Samsung products. Have a good day.
answered 3 years, 4 months ago
SamsungSupport9
-1point
0out of 1found this answer helpful.
Question

what is "creation mode" and how do I use it? what does "push message" mean?

asked 3 years, 4 months ago
patsfarmnzoo
on t301g Cell Phone
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answer 1
Hi patsfarmnzoo!

Thank you for your inquiry.

Regarding your concern, we recommend contacting Trac Fone as they can assist you with the t301g Cell Phone (SGH-T301G) in a timelier manner. You can reach Trac Fone Customer Support at their toll free number 1-800-867-7183.

Again, we thank you for comments and appreciate your patience and understanding in this matter.

We appreciate your continued interest in Samsung products.
answered 3 years, 4 months ago
Samsung7
0points
0out of 0found this answer helpful.
Question

phone displays "private caller" on receiving parties phone when calling or texting

how can i get the t301g phone to display a name on the receiving phone when calling or texting?
asked 3 years, 4 months ago
relsea
on t301g Cell Phone
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1 answer
Answers
answer 1
Hi there!
Thank you for your inquiry.

Try to do a soft reset on your phone, please coordinate this issue with your Service Provider for further assistance regarding this concern

Thank you for your continued interest in Samsung products.
answered 3 years, 4 months ago
samsung6
0points
0out of 0found this answer helpful.
Question

how to download pictures to computer

asked 3 years, 4 months ago
buster1954
on t301g Cell Phone
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answer 1
Hi buster1954!

The only method to transfer a picture to a PC is to send the picture to an Email address. There are no configurable options available to send a picture from a PC to the phone.

To send a Multimedia Message follow the steps below:

While in standby mode, press the left soft key for Menu
Select Messages (4)
Select Create New Message (1)
Select Multimedia Message (2)
With Subject highlighted, press the OK key
Enter the Subject text, using the keypad (up to 40 characters)
Press the left soft key for Options then select Save (1)
Highlight Graphic, using the navigation keys, then press the OK key
Select Add (1) then select from the following:
Take Photo (1)
Adjust the brightness level, using the right and left navigation keys
Zoom in or out, using the up and down navigation keys
Using the display as a viewfinder, press the OK button to take the picture
Press the left soft key to Add the Photo to the Multimedia Message
My Photos (2)
Highlight the desired Photo, using the navigation keys
Press the left soft key for Options
Select to Add (2) the Photo to the Multimedia Message
Downloaded Graphics (3)
Highlight the desired image, using the navigation keys
Press the left soft key for Options
Select to Add (2) the image to the Multimedia Message
Highlight Audio, using the navigation keys, then press the OK key
Select Add (1) then select from the following:
Record Audio (1)
Press the OK key to start recording
To stop recording press the OK key
Press the left soft key to Save the voice memo
Highlight the desired recording, using the navigation keys
Press the left soft key for Options
Select to Add (2) the Audio recording to the Multimedia Message
Recorded Audio (2)
Highlight the desired recording, using the navigation keys
Press the left soft key for Options
Select to Add (2) the Audio recording to the Multimedia Message
Downloaded Tones (3)
Highlight the desired Tone, using the navigation keys
Press the left soft key for Options
Select to Add (2) the Audio Tone to the Multimedia Message
Highlight Message, using the navigation keys, then press the OK key
Enter the Message text, using the keypad (up to 1000 characters)
Press the left soft key for Options then Select Save (1)
Press the right soft key for Send To
Either enter a phone number/E-mail address, using the keypad, or press the left soft key for Options
Select the recipient type from the following:
Contacts List (1)
Highlight each Contact, using the navigation keys
Press the OK key to check the Contact's box
After selecting all Contacts, press the left soft key for Add
Recent Recipient (2)
Select either Number (1) or Email (2)
Highlight each phone number or Email address, using the navigation keys
Press the OK key to Check the Recent Recipient's box
Press the left soft key for Options
Select Add (1) or After selecting all recipient's, press the left soft key for Add or Select
Group (3)
Highlight a Group, using the navigation keys
Press the left soft key for Select to view the Group members
Highlight a Group Contact, using the navigation keys
Press the OK key to Check the Group Contact's box
After selecting all Group members, press the left soft key for Select
After selecting all Recipients, press the right soft key to Send the Multimedia Message to the Recipient(s)
Tip: You can send a Multimedia Message to up to 10 Recipients

We appreciate your continued interest in Samsung products.
answered 3 years, 4 months ago
SamsungSupport11
0points
0out of 0found this answer helpful.
Question

HOW DO I RETRIEVE IMAGES FROM THE CAMERA TO MY COMPUTER???

asked 3 years, 4 months ago
SUNSPOT
ROME.NY
on t301g Cell Phone
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answer 1
Hi SUNSPOT!

Thank you for your inquiry.

The only method to transfer a picture to a PC is to send the picture to an Email address. There are no configurable options available to send a picture from a PC to the phone.

To send a Multimedia Message follow the steps below:

1.While in standby mode, press the left soft key for Menu
2.Select Messages (4)
3.Select Create New Message (1)
4.Select Multimedia Message (2)
5.With Subject highlighted, press the OK key
6.Enter the Subject text, using the keypad (up to 40 characters)
7.Press the left soft key for Options then select Save (1)
8.Highlight Graphic, using the navigation keys, then press the OK key
9.Select Add (1) then select from the following:
Take Photo (1)
>>Adjust the brightness level, using the right and left navigation keys
>>Zoom in or out, using the up and down navigation keys
>>Using the display as a viewfinder, press the OK button to take the picture
>>Press the left soft key to Add the Photo to the Multimedia Message
◦My Photos (2)
>>Highlight the desired Photo, using the navigation keys
>>Press the left soft key for Options
>>Select to Add (2) the Photo to the Multimedia Message
◦Downloaded Graphics (3)
>>Highlight the desired image, using the navigation keys
>>Press the left soft key for Options
>>Select to Add (2) the image to the Multimedia Message
10.Highlight Audio, using the navigation keys, then press the OK key
11.Select Add (1) then select from the following:
◦Record Audio (1)
>>Press the OK key to start recording
>>To stop recording press the OK key
>>Press the left soft key to Save the voice memo
>>Highlight the desired recording, using the navigation keys
>>Press the left soft key for Options
>>Select to Add (2) the Audio recording to the Multimedia Message
Recorded Audio (2)
>>Highlight the desired recording, using the navigation keys
>>Press the left soft key for Options
>>Select to Add (2) the Audio recording to the Multimedia Message
◦Downloaded Tones (3)
>>Highlight the desired Tone, using the navigation keys
>>Press the left soft key for Options
>>Select to Add (2) the Audio Tone to the Multimedia Message
12.Highlight Message, using the navigation keys, then press the OK key
13.Enter the Message text, using the keypad (up to 1000 characters)
14.Press the left soft key for Options then Select Save (1)
15.Press the right soft key for Send To
16.Either enter a phone number/E-mail address, using the keypad, or press the left soft key for Options
17.Select the recipient type from the following:
Contacts List (1)
>>Highlight each Contact, using the navigation keys
>>Press the OK key to check the Contact's box
>>After selecting all Contacts, press the left soft key for Add
◦Recent Recipient (2)
>>Select either Number (1) or Email (2)
>>Highlight each phone number or Email address, using the navigation keys
>>Press the OK key to Check the Recent Recipient's box
>>Press the left soft key for Options
>>Select Add (1) or After selecting all recipient's, press the left soft key for Add or Select
◦Group (3)
>>Highlight a Group, using the navigation keys
>>Press the left soft key for Select to view the Group members
>>Highlight a Group Contact, using the navigation keys
>>Press the OK key to Check the Group Contact's box
>>After selecting all Group members, press the left soft key for Select
18.After selecting all Recipients, press the right soft key to Send the Multimedia Message to the Recipient(s)
Tip: You can send a Multimedia Message to up to 10 Recipients

Thank you for your continued interest in Samsung products.
answered 3 years, 4 months ago
SamsungSupport11
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Question

Does the t301g support bluetooth file transfer between another phone or desk top?

asked 3 years, 4 months ago
Squaw
on t301g Cell Phone
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answer 1
Hi Squaw!

Thank you for your inquiry.

There is no configurable option on the settings of the phone to transfer files via bluetooth. The bluetooth functionality on your phone, is only for handsfree, and headset device.

Thank you for your continued interest in Samsung products.
answered 3 years, 4 months ago
SamsungSupport11
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Question

best way to transfer picture from my desktop computer to my samsung t301g display

asked 3 years ago
rhart004
on t301g Cell Phone
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Hi, with your sgh-t301g phone there is no need for any accessories to transfer pictures from phone to the computer. The only method to transfer a picture to a PC is to send the picture to an Email address. There are no configurable options available to send a picture from a PC to the phone.
How Do I Transfer Pictures or Videos Between My SGH-T301G Phone And My Computer?
To send a Multimedia Message follow the steps below:

While in standby mode, press the left soft key for Menu
Select Messages (4)
Select Create New Message (1)
Select Multimedia Message (2)
With Subject highlighted, press the OK key
Enter the Subject text, using the keypad (up to 40 characters)
Press the left soft key for Options then select save (1)
Highlight Graphic, using the navigation keys, then press the OK key
Select Add (1) then select from the following:
Take Photo (1)
Adjust the brightness level, using the right and left navigation keys
Zoom in or out, using the up and down navigation keys
Using the display as a viewfinder, press the OK button to take the picture
Press the left soft key to add the Photo to the Multimedia Message
My Photos (2)
Highlight the desired Photo, using the navigation keys
Press the left soft key for Options
Select to Add (2) the Photo to the Multimedia Message
Downloaded Graphics (3)
Highlight the desired image, using the navigation keys
Press the left soft key for Options
Select to Add (2) the image to the Multimedia Message
Highlight Message, using the navigation keys, then press the OK key
Enter the Message text, using the keypad (up to 1000 characters)
Press the left soft key for Options then Select Save (1)
Press the right soft key for Send To
Either enter an E-mail address, using the keypad, or press the left soft key for Options
Select the recipient type.
Recent Recipient
Select Email
Highlight Email address, using the navigation keys
Press the OK key to check the Recent Recipient's box
Press the left soft key for Options
Select Add (1) or after selecting all recipient’s , press the left soft key for Add or Select.
After selecting all Recipients, press the right soft key to send the Multimedia Message to the Recipient(s)
Tip: You can send a Multimedia Message to up to 10 Recipients

For further details regarding this phone, we advise you to visit our website www.samsung.com to check for other specifications that you may enjoy with this phone.

Thank you for your continued interest in Samsung products.
Sincerely,
Technical Support
answered 3 years ago
Samsung10
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Question

How is the speakerphone accessed on an SGH-t301G cell phone

asked 3 years ago
prepaid
on t301g Cell Phone
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answer 1
Hi there,

Thank you for your inquiry. Regarding on your concern, you can only turn on the speaker on t301g Cell Phone (SGH-T301G) when you are in a call, or immediately after you have dialed a number and pressed “send.” When you are in one of those circumstances, you can press the “OK” key to activate speakerphone mode, and “OK” again to turn it off.

We appreciate your continued interest in Samsung products.
Technical Support
answered 2 years, 11 months ago
SamsungSupport11
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