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Customer Questions & Answers for
SGH-T259

Customer Questions & Answers:
76 Questions
 | 
75 Answers

Questions & Answers for samsung SGH-T259

Question

Will there be update that will allow the shortcut key to go straight to contacts?

Basically i want to use the shortcut key for my contacts page.
asked 2 years, 9 months ago
tgsmash
Chicago
on SGH-T259
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi and thanks for reaching out!

Sorry but I cannot speculate on unreleased products or updates at this time.

If you need additional assistance, feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.

Thanks and have a great day!
answered 2 years, 8 months ago
SamsungSupport13
SamsungSupport13
0points
0out of 0found this answer helpful.
Question

I am not able to transfer photos from my new phone to my Macbook using bluetooth, either by sending from the phone, or by browsing from the Macbook.

The phone is a new Samsung T259. The two devices recognize one another, and are appropriately paired. When I try to send, the phone says it is sending, and the it says "sending failed." When I try to browse, the computer recognizes the phone and the memory card (and the folders within them), but it doesn't recognize any individual files.
asked 2 years, 9 months ago
rbarnum
on SGH-T259
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi there,
Thanks for reaching out for support. This inquiry is best addressed by calling into our customer service center. At your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.
For future inquiries, you may also contact us via Twitter or Facebook.
Follow us on Twitter @galaxyssupport or @samsungsupport
To find us on Facebook, please visit https://www.facebook.com/samsungsupport
You may also reach us via live chat at the following link: http://goo.gl/ZALJm
Thanks and have a great day!
Samsung Mobile Technical Support
answered 2 years, 8 months ago
SamsungSupport11
Austin, Texas
-2points
0out of 2found this answer helpful.
Question

How can I change the language of the phone to Chinese & English version only?

asked 2 years, 9 months ago
Anonymous
on SGH-T259
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi there,

Thank you for your inquiry! We appreciate your patience.
This is an issue that can best be resolved by reaching out to chat support at http://www.samsung.com/us/support/

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungSupport (@samsungsupport)
Facebook: Facebook.com/SamsungSupport

We thank you for your patience and appreciate your continued interest in Samsung products!
answered 2 years, 8 months ago
Samsung10
0points
0out of 0found this answer helpful.
Question

Isn't the display supposed to stay lit up when the phone is closed? Or at least longer than 10 seconds?

asked 2 years, 8 months ago
lala97
on SGH-T259
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi,

The settings can be changed for how long it is lit. To change the wallpaper, do the following: Menu > Settings > Personalize > Display Settings > Main Display > Wallpaper
Highlight Photos or Images and press OK
Highlight a desired image or photo and press Select

Samsung
answered 2 years, 8 months ago
Samsung10
-2points
0out of 2found this answer helpful.
Question

t259 explain the 2 soft keys

asked 2 years, 8 months ago
sonny1g
maryland
on SGH-T259
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thanks for your question!

Regarding your concern, please refer to the link below for more info on pages 22-23.

http://downloadcenter.samsung.com/content/UM/201101/20110126080312202/SGH-T259_English_User_Guide.pdf

If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support:
http://goo.gl/ZALJm

Thanks and have a great day!
answered 2 years, 8 months ago
SamsungSupport9
0points
0out of 0found this answer helpful.
Question

how do i turn up the volume for when i receive a incoming text

just got this phone, help please
asked 2 years, 8 months ago
morganman
on SGH-T259
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi there,
Thanks for reaching out for support. This inquiry is best addressed by calling into our customer service center. At your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

For future inquiries, you may also contact us via Twitter or Facebook.
Follow us on Twitter @galaxyssupport or @samsungsupport
To find us on Facebook, please visit https://www.facebook.com/samsungsupport
You may also reach us via live chat at the following link: http://goo.gl/ZALJm
Thanks and have a great day!
Samsung Mobile Technical Support
answered 2 years, 8 months ago
SamsungSupport11
Austin, Texas
0points
0out of 0found this answer helpful.
Question

How do I get rid of the opaque gray strip that contains time and date across the main screen on my t259 cell phone?

Image(s)
User submitted image
asked 2 years, 8 months ago
Lugan
Minnesota
on SGH-T259
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi there,

Thank you for your inquiry! We appreciate your patience. This is an issue that can be resolved by performing a soft reset: power down the device, remove the battery for several minutes, then re-insert and power up. Should this not resolve your issue, please contact Chat support at http://www.samsung.com/us/support/

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungSupport (@samsungsupport)
Facebook: Facebook.com/SamsungSupport

We thank you for your patience and appreciate your continued interest in Samsung products!
answered 2 years, 7 months ago
Samsung10
0points
0out of 0found this answer helpful.
Question

How do I get mp3s from my computer desktop onto my phone?

There's video game sound clips I want to use as ringtones.
asked 2 years, 8 months ago
Anonymous
on SGH-T259
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your inquiry.

Regarding your concern, there is no need to install any software on the computer for you to connect the handset with your PC. All you need to have is a memory card inside the handset and a data cable then set the phone to mass storage.

To connect the phone to the computer, please follow the steps below:
Pull out and up the memory card slot cover
Insert the formatted microSD card into the memory card slot
Connect the USB data cable to both the handset and the USB port on the PC
If Select USB Mode appears on the display press the clear key to return to the standby screen OR if the MTP Connect to the PC... appears on the display, press OK then with Yes highlighted press OK to disconnect from the PC
From the standby screen, press OK for Menu
Select Settings & Tools
Select Tools
Select USB Mass Storage
From the PC, double click on the My Computer icon on the Windows desktop
Double click on the newly created drive letter (which may appear as an icon or text, depending on your View settings)
Double click on the folder to view the contents
Copy and paste or drag n drop the files to/from the destination on the PC
From the handset, press OK for Disconnect
With Yes highlighted, press OK then remove the USB data cable from both the handset and PC

If you need additional assistance, feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.

Thanks and have a great day!
answered 2 years, 7 months ago
SamsungSupport13
SamsungSupport13
0points
0out of 0found this answer helpful.
Question

Can I store my voicemail password behind the speed dial so that I don't have to use the keyboard when driving?

My Samsung Alias 2 (Verizon) akkiws me to do so.
asked 2 years, 7 months ago
SuperL
on SGH-T259
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi there,

Thank you for your inquiry! We appreciate your patience.
This is an issue that can best be resolved by reaching out to chat support at http://www.samsung.com/us/support/

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungSupport (@samsungsupport)
Facebook: Facebook.com/SamsungSupport

We thank you for your patience and appreciate your continued interest in Samsung products!
answered 2 years, 7 months ago
Samsung10
0points
0out of 0found this answer helpful.
Question

Are any of your current T-Mobile phones able to be synced with a Mac?

I am looking for a phone that meets all of these 3 criteria:
1. Works with T-Mobile
2. Doesn't require a data plan. (Meaning it will allow talking and texting even if I don't have a data plan.)
3. Syncs contacts and calendar items with Mac OS X Lion.
asked 2 years, 7 months ago
carlhw2
USA
on SGH-T259
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi there,

Thank you for your inquiry! We appreciate your patience.
Unfortunately, this is an issue that can best be resolved by reaching out to chat support at http://www.samsung.com/us/support/ or by calling 1-888-987-4357.

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungSupport (@samsungsupport)
Facebook: Facebook.com/SamsungSupport

We thank you for your patience and appreciate your continued interest in Samsung products!
answered 2 years, 7 months ago
SamsungSupport9
0points
0out of 0found this answer helpful.
Question

Is it possible to change themes &/or background colors for the t259?

I don't like white on black on the display screen.
asked 2 years, 7 months ago
mgood63
Massachusetts
on SGH-T259
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi there,

Thank you for your inquiry! We appreciate your patience.
This is an issue that can best be resolved by reaching out to chat support at http://www.samsung.com/us/support/

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungSupport (@samsungsupport)
Facebook: Facebook.com/SamsungSupport

We thank you for your patience and appreciate your continued interest in Samsung products!
answered 2 years, 7 months ago
Samsung10
0points
0out of 0found this answer helpful.
Question

How to end the t9 auto-default torture?

So far I am very pleased with my new t-259, but for some reason I can not discover how to disable the annoyance of t9 auto-complete and set the default message text to standard English (I am over 16 years old). Even when I manually set the default to 'ABC' standard English, it always defaults to that annoying t9 auto-complete. I then have to go in and re-set the setting manually each time I want to create or reply to a text message. This is completely unacceptable, and no other phone or device I have used suffered from this terrible oversight. Can someone please discover and post a way to permanently disable t9 for the t259, and/or set the default to standard English? Many Thanks in Advance!
asked 2 years, 6 months ago
AnnoyedByT9
on SGH-T259
-1point
0out of 1found this question helpful.
1 answer
Answers
answer 1
Hi there,

Thank you for your inquiry! We appreciate your patience.
This is an issue that can best be resolved by reaching out to chat support at http://www.samsung.com/us/support/

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungSupport (@samsungsupport)
Facebook: Facebook.com/SamsungSupport

We thank you for your patience and appreciate your continued interest in Samsung products!
answered 2 years, 6 months ago
Samsung10
-2points
0out of 2found this answer helpful.
Question

download from pc

How do I get ring tones from my PC, to my phone?
asked 2 years, 6 months ago
Anonymous
on SGH-T259
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thanks for your question!

Regarding your concern, please refer to the link below for steps and more info.

http://www.samsung.com/us/support/SupportOwnersFAQPopup.do?faq_id=FAQ00040903&fm_seq=41071

If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support:
http://goo.gl/ZALJm

Thanks and have a great day!
answered 2 years, 6 months ago
SamsungSupport9
0points
0out of 0found this answer helpful.
Question

I just bought a t259 phone and was entering contacts. How do you correct a misspeling as you go?

asked 3 years ago
PattiPositive
Sandy, UT 84094
on SGH-T259
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi PattiPositive,

Thank you for your inquiry. We understand that you would like to know how correct spellings on your Samsung phone.

You can activate the T9 mode on your phone that can help you correct the spelling of the word your typing.

You may use the link provided below on how to change the text mode on your phone.

Note: Please copy and paste the entire link on the address bar of your search engine.

http://www.samsung.com/us/support/SupportOwnersFAQPopup.do?faq_id=FAQ00026212&fm_seq=26380

Do you have more questions regarding your Samsung Mobile Device? For 24 hour information and assistance, we recommend viewing the FAQs, Videos, How To Guides and other support materials on our Samsung Support website (www.samsung.com/us/support).

It's like having your very own personal Samsung Technician at your fingertips.

We appreciate your continued interest in Samsung products.
answered 1 year, 9 months ago
Samsung5
0points
0out of 0found this answer helpful.
Question

I just resently signed up with T Mobile

The phone I picked out was one of yours SGH T259 for the most part this is fine, I have but one issue that is for no reason it seems to turn it's seif off even with a fully charged battery. Perhaps there is a setting i've over looked.
asked 2 years, 11 months ago
Joestuning
Springfield NJ
on SGH-T259
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Joestuning,

Thank you for your inquiry. We understand your concern about the phone turning off even with a full charge battery. We apologize for any incovnenience this may have caused you.

Can you please tell us if its completely turning off or just the screen?

If it is only the screen that is turning off automatically, you can adjust the backlight screen to make it stay longer.

You may use the link provided below for steps on how to adjust the backlight on your Samsung SGH-T259.

Note: Please copy and paste the entire link on the address bar of your search engine.

http://www.samsung.com/us/support/SupportOwnersFAQPopup.do?faq_id=FAQ00040702&fm_seq=40870

Do you have more questions regarding your Samsung Mobile Device? For 24 hour information and assistance, we recommend viewing the FAQs, Videos, How To Guides and other support materials on our Samsung Support website (www.samsung.com/us/support).

It's like having your very own personal Samsung Technician at your fingertips.

We appreciate your continued interest in Samsung products.
answered 1 year, 9 months ago
Samsung5
0points
0out of 0found this answer helpful.
Question

Where is the driver software so that I may connect the phone to my computer and copy the pictures?

asked 2 years, 11 months ago
dtlofton
on SGH-T259
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi dtlofton,

Thank you for your inquiry. We understand that you would like to know where you can get a driver for downloading pictures from your phone to your computer.

There is no driver available for the Samsung SGH-T259. We apologize for any inconvenience this may present.

You may use the link provided below for the steps on how to connect your phone to your computer for transferring media files like pictures, videos and musics.

Note: Please copy and paste the entire link on the address bar of your search engine.

http://www.samsung.com/us/support/SupportOwnersFAQPopup.do?faq_id=FAQ00025654&fm_seq=25822

Do you have more questions regarding your Samsung Mobile Device? For 24 hour information and assistance, we recommend viewing the FAQs, Videos, How To Guides and other support materials on our Samsung Support website (www.samsung.com/us/support).

It's like having your very own personal Samsung Technician at your fingertips.

We appreciate your continued interest in Samsung products.
answered 1 year, 9 months ago
Samsung5
0points
0out of 0found this answer helpful.
Question

How can I copy pictures from the camera to my recorder? There don't seem to be drivers for this phone on your website.

asked 2 years, 11 months ago
Samvette
on SGH-T259
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Samvette,

Thank you for your inquiry. We understand that you would like to know how to copy pictures from your camera to your recorder and you can't see any drivers available from our website. We apologize for any incovnenience this may have casued you.

There is no available driver for the Samsung SGH-T259. The option that we can provide is the steps on how to transfer files from your phone to your computer.

You may use the link provided below for the steps on how to connect your phone to your computer for transferring media files like pictures, videos and musics.

Note: Please copy and paste the entire link on the address bar of your search engine.

http://www.samsung.com/us/support/SupportOwnersFAQPopup.do?faq_id=FAQ00025654&fm_seq=25822

Do you have more questions regarding your Samsung Mobile Device? For 24 hour information and assistance, we recommend viewing the FAQs, Videos, How To Guides and other support materials on our Samsung Support website (www.samsung.com/us/support).

It's like having your very own personal Samsung Technician at your fingertips.

We appreciate your continued interest in Samsung products.
answered 1 year, 9 months ago
Samsung5
0points
0out of 0found this answer helpful.
Question

How do we get the mute off the t259 phone?

asked 2 years, 11 months ago
schiffo
on SGH-T259
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Raise the volume by using the volume button! : )
answered 2 years, 7 months ago
PennsburyKid2011
Langhorne, PA
0points
0out of 0found this answer helpful.
Question

How do I change the font size of text messages?

Originally, the font size was just right. In the last 3 days, the font size changed, for no apparent reason, so that very few words fit on one screen (very large font).
asked 2 years, 11 months ago
dm0406
tucson, az
on SGH-T259
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi dm0406,

Thank you for your inquiry. We understand that you would like to know how to change the font size of the text messages on your phone, SGH-T259.

You may change the font size by opening one of the incoming text messages and press the volume UP/DOWN button to adjust the font size.

Do you have more questions regarding your Samsung Mobile Phone? For 24 hour information and assistance, we offer our new FAQ/ARS System - Automated Response System at http://www.samsung.com/support.

It's like having your very own personal Samsung Technician at your fingertips.

We appreciate your continued interest in Samsung products.
answered 1 year, 9 months ago
SamsungSupport13
SamsungSupport13
0points
0out of 0found this answer helpful.
Question

I am trying to register my cellphone online -typed in serial #, it was rejected, then IMEI# and same thing

asked 2 years, 11 months ago
coluki223
Woodbridge, VA
on SGH-T259
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi coluki223,

Thank you for your inquiry. We understand that you were having concerns on registering you phone on our Samsung website. We do apologize for any inconvenience this might have caused you.

Samsung recommends using “Internet Explorer” for this process, as other browsers can encounter difficulties with serial number acceptance and other box field to fill up. You may follow the steps below to register your product on our website:

1. Go to http://www.samsung.com/us/support/register/product
2. Enter the model number of your phone on the "Enter Model Number or Model Name" field.
Note: The model code can be found at the back of the phone underneath the battery.

3. The "Log In to My Samsung” page would then appear. For non-existing Samsung account click on “Create a Samsung Account”. Fill out the necessary fields on the boxes and then click on Submit. For existing Samsung account, enter the registered Email account and password.
4. You will be prompted to enter the HEX/ IMEI number and this is will be the serial numbers. You can get the IMEI/HEX number underneath the battery and this number is always on the bar codes on the back of the phone. When entering your HEX/ IMEI, please do not include slashes or spaces. Additionally, there are no alpha O’s – those characters are zeroes.

IMEI- The IMEI is the numeric code that is 15 characters long. (For AT&T, T-Mobile, and GSM TracFone, Net10, and StraightTalk handsets, as well as generic GSM handsets)

HEX- The Hexidecimal ESN is the alphanumeric code that is 8 - 14 characters in length. (For Verizon, Sprint, Alltel, Cricket, Clear, Helio, Jitterbug, MetroPCS, Qwest, Trumpet, US Cellular, Virgin Mobile, and CDMA TracFone, Net10, and StraightTalk handsets, as well as generic CDMA handsets)

Note: After filling the box with the HEX/IMEI number, do not press any key on the keyboard and wait for the website for a minute or two to accept the HEX/IMEI. Once it's been accepted, below the HEX/IMEI box field the manufactured date will be then displayed.

5. Fill out the other box fields and then click on "SUBMIT". The product should then be displayed on the "My Account" page once successfully registered.

Do you have more questions regarding your Samsung Mobile Device? For 24 hour information and assistance, we recommend viewing the FAQs, Videos, How To Guides and other support materials on our Samsung Support website (www.samsung.com/us/support).

It's like having your very own personal Samsung Technician at your fingertips.

We appreciate your continued interest in Samsung products.
answered 1 year, 9 months ago
Samsung5
0points
0out of 0found this answer helpful.
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