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Customer Questions & Answers for
SGH-T259

Customer Questions & Answers:
76 Questions
 | 
75 Answers

Questions & Answers for samsung SGH-T259

Question

I need to know what to download on my pc so it will recognize my cell when downloading pictures

I have a model T259
asked 3 years ago
jsgarden
Edmonds
on SGH-T259
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi jsgarden,

Thank you for your inquiry. We understand that you would like to know what to download on your PC so it will recognize your phone, SGH-T259.

There are no software available for your phone to be recognized by your PC.

You may transfer pictures from phone to PC via mass storage.

You may use the link provided below for steps on how to transfer pictures from phone to PC via mass storage.

Note: Please copy and paste the entire link on the search engine.

http://www.samsung.com/us/support/SupportOwnersFAQPopup.do?faq_id=FAQ00025654&fm_seq=25822

Do you have more questions regarding your Samsung Mobile Phone? For 24 hour information and assistance, we offer our new FAQ/ARS System - Automated Response System at http://www.samsung.com/support.

It's like having your very own personal Samsung Technician at your fingertips.

We appreciate your continued interest in Samsung products.
answered 1 year, 9 months ago
SamsungSupport13
SamsungSupport13
0points
0out of 0found this answer helpful.
Question

Why does the t259 turn itself off even when the battery is charged? How can I stop this?

asked 3 years ago
Zanne
on SGH-T259
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Zanne,

Thank you for your inquiry. We understand that your phone is turning off by itself even when your battery is charged. We apologize for any inconvenience this may have caused you.

Can you please tell us if its completely turning off or just the screen?

If it is only the screen that is turning off automatically, you can adjust the backlight screen to make it stay longer.

You may use the link provided below for steps on how to adjust the backlight on your Samsung SGH-T259.

Note: Please copy and paste the entire link on the address bar of your search engine.

http://www.samsung.com/us/support/SupportOwnersFAQPopup.do?faq_id=FAQ00040702&fm_seq=40870

If its completely turning off by itself, please try to do a soft reset. Turn of the phone, remove and put the battery back after 1-2 minutes.

Note: Using non-SAMSUNG charging accessories can cause battery life and other issues, as well as void the manufacturer’s limited warranty.

You may also drop by at your service provider's corporate store to try using a different battery or charger to check if it would work.

If any of this won't work, please perform a Factory Reset on the phone. You may use the link provided below for the steps on how to do a Factory reset on your Samsung phone.

Note: Please copy and paste the entire link on the address bar of your search engine.

http://www.samsung.com/us/support/SupportOwnersFAQPopup.do?faq_id=FAQ00026211&fm_seq=26379

Do you have more questions regarding your Samsung Mobile Device? For 24 hour information and assistance, we recommend viewing the FAQs, Videos, How To Guides and other support materials on our Samsung Support website (www.samsung.com/us/support).

It's like having your very own personal Samsung Technician at your fingertips.

We appreciate your continued interest in Samsung products.
answered 1 year, 9 months ago
Samsung5
0points
0out of 0found this answer helpful.
Question

How do I change the size of the font of received text messages?

The font in the text messages that are being sent to me are very large. The font was smaller when I first used the phone. Example: the date and time take two lines. The font is about 1/8 inch big.
asked 2 years, 11 months ago
Foxhill
on SGH-T259
+1point
1out of 1found this question helpful.
1 answer
Answers
answer 1
Press volume keys(up or down) during reading received text messages .
answered 2 years, 11 months ago
Jerzy57
Willowbrook, IL
+2points
2out of 2found this answer helpful.
Question

Samsung PC Studio 7 does not recognize my Samsung T259 phone via USB

asked 2 years, 11 months ago
markonymous
on SGH-T259
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi markonymous,

Thank you for your inquiry. We understand that the Samsung PC Studio is not recognizing your Samsung phone. We apologize for any inconvenience this may have caused you.

The Samsung PC Studio doesn't support the Samsung SGH-T259. We apologize for any inconvenience this may present.

You may use the link provided below for the steps on how to connect your phone to your computer for transferring media files like pictures, videos and musics.

Note: Please copy and paste the entire link on the address bar of your search engine.

http://www.samsung.com/us/support/SupportOwnersFAQPopup.do?faq_id=FAQ00025654&fm_seq=25822

Do you have more questions regarding your Samsung Mobile Device? For 24 hour information and assistance, we recommend viewing the FAQs, Videos, How To Guides and other support materials on our Samsung Support website (www.samsung.com/us/support).

It's like having your very own personal Samsung Technician at your fingertips.

We appreciate your continued interest in Samsung products.
answered 1 year, 9 months ago
Samsung5
0points
0out of 0found this answer helpful.
Question

how to change the time on a model sgh-T259

asked 2 years, 11 months ago
carlager
on SGH-T259
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi carlager,

Thank you for your inquiry. We understand that you would like to know how to change the time on your Samsung phone.

The Samsung SGH-T259 receives an automatic update of the time and date directly from the Service Provider's network, unless disabled, the handset uses NITZ (Network Initiated Time Zone) integrated into the phone's software and will automatically update the time and date.

To enable or disable the NITZ (Network Initiated Time Zone) on your phone, you may use the link provided below.

Note: Please copy and paste the entire link on the address bar of your search engine.

http://www.samsung.com/us/support/SupportOwnersFAQPopup.do?faq_id=FAQ00026185&fm_seq=26353

Do you have more questions regarding your Samsung Mobile Device? For 24 hour information and assistance, we recommend viewing the FAQs, Videos, How To Guides and other support materials on our Samsung Support website (www.samsung.com/us/support).

It's like having your very own personal Samsung Technician at your fingertips.

We appreciate your continued interest in Samsung products.
answered 1 year, 9 months ago
Samsung5
0points
0out of 0found this answer helpful.
Question

what do all the icons mean at the top of the screen?

your users guide for this phone is simple. But it needs to cover things in more detail. How do I get detailed information on the use of this phone?
asked 2 years, 11 months ago
lass
on SGH-T259
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi lass,

Thank you for your inquiry. We understand your concern about the icons on the top of the screen and regarding the user manual for your Samsung phone.

We appreciate hearing from our customers, as your comments are vital for us to continue improving our products, as well as our business.

We are committed to your satisfaction and would like to assist you in finding a resolution to this issue.

I was able to see that information regarding the icons that you can see on the top of your screen can be seen on the User's manual guide on page 15-16.

You may also use the link provided below to see the different icons you can have on the top of your screen.

Note: Please copy and paste the entire link on the address bar of your search engine.

http://www.samsung.com/us/support/SupportOwnersFAQPopup.do?faq_id=FAQ00040680&fm_seq=40848

Do you have more questions regarding your Samsung Mobile Device? For 24 hour information and assistance, we recommend viewing the FAQs, Videos, How To Guides and other support materials on our Samsung Support website (www.samsung.com/us/support).

It's like having your very own personal Samsung Technician at your fingertips.

We appreciate your continued interest in Samsung products.
answered 1 year, 9 months ago
Samsung5
0points
0out of 0found this answer helpful.
Question

Memory Card Files

Can I download/upload photos and/or music files to the SD Card on the Samsung T259?
asked 2 years, 11 months ago
Ramsfantwo
on SGH-T259
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Ramsfantwo,

Thank you for your inquiry. We understand that you would like to download/upload photos and/or music files to the SD card on your phone, SGH-T259.

You may transfer files from your computer to your phone by following the steps provided below:

1. From Home screen, press Menu (LSK) ➔ Settings ➔
Personalize ➔ Phone settings ➔ USB mode.
2. Choose Mass storage, this treats your phone’s memory, and an optional memory card, as a removable storage drive.
3. Press Save (LSK) to store your changes.
4. Connect the your Samsung genuine USB cable on your device to a PC using an optional PC data cable. A pop-up window displays on the PC when connected.
5. Open the folder to view files.
6. Copy files from the PC to the memory card.

Do you have more questions regarding your Samsung Mobile Phone? For 24 hour information and assistance, we offer our new FAQ/ARS System - Automated Response System at http://www.samsung.com/support.

It's like having your very own personal Samsung Technician at your fingertips.

We appreciate your continued interest in Samsung products.
answered 1 year, 9 months ago
SamsungSupport13
SamsungSupport13
0points
0out of 0found this answer helpful.
Question

change font size for incomming text messages

how can i increase the font size for incoming text messages on my phone
asked 2 years, 11 months ago
txtracker
on SGH-T259
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi txtracker,

Thank you for your inquiry. We understand that you would like to know how to increase font size of received text messages on your phone, SGH-T259.

You may change the font size by opening one of the incoming text messages and press the volume UP/DOWN button to adjust the font size.

Do you have more questions regarding your Samsung Mobile Phone? For 24 hour information and assistance, we offer our new FAQ/ARS System - Automated Response System at http://www.samsung.com/support.

It's like having your very own personal Samsung Technician at your fingertips.

We appreciate your continued interest in Samsung products.
answered 1 year, 9 months ago
SamsungSupport13
SamsungSupport13
0points
0out of 0found this answer helpful.
Question

I'm triing to register, but the imei 3356922 is not valid

asked 2 years, 11 months ago
robgar12
on SGH-T259
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Use the Serial Number (S/N) instead
answered 2 years, 9 months ago
gunty
Texas
0points
0out of 0found this answer helpful.
Question

How do I stop my phone from vibrating when it rings. How do I turn off the vibrate mode?

I have a Sammsung T-259
asked 2 years, 10 months ago
PCkess
on SGH-T259
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi PCkess,

Thank you for your inquiry. We understand that you would like to turn off the vibrate mode on your phone when it rings.

You can choose and customize sound settings or turn off vibrate mode on your phone while it rings, as part of sound profile using the steps below.

From Home screen, press Menu (LSK) ➔ Settings ➔ Personalize ➔ Sound profiles.

To customize the sound profile settings, highlight the sound profile (Normal) and press the press Options (LSK) ➔ Edit. Press the Navigation key left or right to select a new tab.
• Incoming call: highlight a setting and press OK Edit to make a selection.
– Call alert type: select an alert type for incoming calls, from Melody, Increasing melody, Vibration then melody, Vibration and melody, or Vibration and increasing melody.

Do you have more questions regarding your Samsung Mobile Device? For 24 hour information and assistance, we recommend viewing the FAQs, Videos, How To Guides and other support materials on our Samsung Support website (www.samsung.com/us/support).

It's like having your very own personal Samsung Technician at your fingertips.

We appreciate your continued interest in Samsung products.
answered 1 year, 9 months ago
Samsung4
Austin, Tx
0points
0out of 0found this answer helpful.
Question

Front display

OK I have the sgh t259, flip phone. how can i set the phone so that if I press the volume key the clock displays and should the front light stay on to advise me that there is a missed call or message. At this time the only way to see the time on the front display is to open and close the phone. Shouldn't there be a better way, appreciate the help
asked 2 years, 10 months ago
nancyk62
minnesota
on SGH-T259
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi nancyk62,

Thank you for your inquiry. We understand that you're looking for an option to set your phone to have the front display or clock on the phone lights up when you press the volume key. We do apologize for any inconvenience this may cause you.

There's no configurable option to set your phone to have the screen or clock light up when you press volume keys.

All Samsung products are manufactured to the specifications of the service provider for whom they are produced.

Do you have more questions regarding your Samsung Mobile Device? For 24 hour information and assistance, we recommend viewing the FAQs, Videos, How To Guides and other support materials on our Samsung Support website (www.samsung.com/us/support).

It's like having your very own personal Samsung Technician at your fingertips.

We appreciate your continued interest in Samsung products.
answered 1 year, 9 months ago
Samsung4
Austin, Tx
0points
0out of 0found this answer helpful.
Question

New Samsung SGH T259 Powers off intermittently.

Battery is FULL. Purchased 1 day ago T-Mobile account- Unit powers OFF unexpectedly at various intervals; sometimes a few hours, sometimes a few minutes. Not standby, not sleep mode, not silent - OFF.
Suggestions?
asked 2 years, 10 months ago
aztecmedia
Colorado Springs USA
on SGH-T259
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi aztecmedia,

Thank you for your inquiry. We understand that your phone, SGH-T259 intermittently powers off. We do apologize for the inconvenience this might have caused you.

Is OEM (Original Equipment Manufacturer / Samsung) equipment being used?

For troubleshooting purposes, it is important to use all genuine Samsung OEM accessories.

Is there any noticeable physical damage to the device?

Physical damage can include (but not limited to) missing, bent, or broken battery contacts. Remove the battery and inspect all contacts on the device and battery to ensure they are intact and free of damage or debris. Inspect all accessories to ensure there is no physical damage and they are in good working order.

Is there any liquid damage to the device?

Check the LDI (Liquid Damage Indicator) located inside the battery well and on the battery itself. LDI indicators should be solid white or white with visible pink/purple X's ( Click here for an example).

If the LDI is solid pink/purple/red, it indicates the device has been exposed to moisture and is not covered under Samsung's limited warranty.

Does the battery have a full charge?

To ensure the battery is not the root cause of failure, it is recommended to charge the battery to it's full capacity.

Has the device been exposed to extreme weather conditions?

Samsung devices come equipped with a safety feature that will automatically power down the device once it reaches a critical level.

Please check the information listed below for the charging time for your phone.

Initial charging time: 6-8 hours
Regular Charging time: 2-4 hours

You may also drop by at your service provider's corporate store to try using a different battery or charger to check if it would work.

We appreciate your continued interest in Samsung products.
answered 1 year, 9 months ago
SamsungSupport13
SamsungSupport13
0points
0out of 0found this answer helpful.
Question

Does having internet on this phone cause it to turn itself off randomly?

I have had two new t259 phones in the last two months and now am on the third phone. With each I have the following problems: phone turns itself off at least two times each day, missed calls (goes directly to voicemail and does not show missed call), inability to make a call (phone re-boots with date and time update and intializing contacts, and I have to try two or three times before successfully making a call).
asked 2 years, 10 months ago
ejepsen
on SGH-T259
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi ejepsen,

Thank you for your inquiry. We understand that your phone is not working properly and we do apologize for the inconvenience this might have caused you.

You may try performing a soft reset on the phone as a basic troubleshooting step to fix it, by taking out the battery for at least 15-30 seconds, then put the battery back in again and turn it back on to refresh the software.

Since Calling is network dependent feature of your phone, we recommend you to contact your Service Provider to check if there's a network issue or outage in your location, as they can provide you available options to fix this problem in a more timely manner.

You may reach T-Mobile 1-800-937-8997 for further assistance.

We appreciate your continued interest in Samsung products.
answered 1 year, 9 months ago
SamsungSupport13
SamsungSupport13
0points
0out of 0found this answer helpful.
Question

Computer software

Is there Samsung PC Suite software to download data such as contacts to the cell avoiding the manual
imput? Where is this program located and is it easy to download and install?
asked 2 years, 10 months ago
pmedina
Puerto Rico United States
on SGH-T259
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi pmedina,

Thank you for your inquiry. We understand that you would like to know where you can download a Samsung PC Suite that you can use in downloading contacts on your Samsung phone.

There is no Samsung PC Studio compatible for your Samsung SGH-T259. We apologize for any inconvenience this may presents.

You may try reaching your Service Provider's Customer Service at 1-800-937-8997 to check if there's a program they could offer you to transfer your contacts.

We appreciate your continued interest in Samsung products.
answered 1 year, 9 months ago
Samsung5
0points
0out of 0found this answer helpful.
Question

Do I need to remove and reinsert the battery of my phone every few days? When my wife could not make any calls T-Mobile told her to do that and the

phone worked OK.
asked 2 years, 10 months ago
Anonymous
Portsmouth VA
on SGH-T259
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Jerrykendall,

Thank you for your inquiry. We understand your concern about having to do a soft reset after few days to be able to make calls. We apologize for any inconvenience this may have caused you.

Reception problems can be linked to a number of factors. It may be a building that tends to block the signal due to the nature of its structure. It may also be that the strength of the signal may be particularly weak in that specific area. Geographic conditions, internal software and tower placement play a significant role in how well the phone grabs and maintains a signal.

If you feel there are more than just the above factors at work then please perform a Factory reset on the phone.

You may use the link provided below for the steps on how to do a Factory reset.

Note: Please copy and paste the entire link on the address bar of your search engine.

http://www.samsung.com/us/support/SupportOwnersFAQPopup.do?faq_id=FAQ00026211&fm_seq=26379

You might also contact your Service Provider to verify that you are within their service area.

Do you have more questions regarding your Samsung Mobile Device? For 24 hour information and assistance, we recommend viewing the FAQs, Videos, How To Guides and other support materials on our Samsung Support website (www.samsung.com/us/support).

It's like having your very own personal Samsung Technician at your fingertips.

We appreciate your continued interest in Samsung products.
answered 1 year, 9 months ago
Samsung5
0points
0out of 0found this answer helpful.
Question

how to sync with MS Outllok

Is there a version of PC Studio that works with the T-Mobile T259?

If not, is there a 3rd party that you know works?
asked 2 years, 9 months ago
gunty
Texas
on SGH-T259
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi gunty,

Thank you for your inquiry.We understand that you would like to know how to sync your Samsung phone with outlook and you are looking for a compatible Samsung PC Studio or 3rd party software that you can use with the phone.

We don't have any Samsung PC Studio that support your Samsung SGH-T259. There is no configurable option on the phone that will allow you to sync your phone with outlook. We apologize for any inconvenience this may present.

Samsung does not support the use of 3rd party applications and services with any of our devices. For this reason, we do not have information compiled on possible resources.
The suggestion we can offer would be to call your Service Provider to check if there's a program they could offer you.

You may reach T-mobile at 1-800-937-8997 for futher assistance.

Do you have more questions regarding your Samsung Mobile Device? For 24 hour information and assistance, we recommend viewing the FAQs, Videos, How To Guides and other support materials on our Samsung Support website (www.samsung.com/us/support).

It's like having your very own personal Samsung Technician at your fingertips.

We appreciate your continued interest in Samsung products.
answered 1 year, 9 months ago
Samsung5
0points
0out of 0found this answer helpful.
Question

Can you unlock my samsung SGH-T259 phone?

asked 2 years, 9 months ago
mdanielson
american samoa
on SGH-T259
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thanks for your question!

Regarding your concern, please contact your service provider as this is a network dependent feature on your device.

If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support:
http://goo.gl/ZALJm

Thanks and have a great day!
answered 2 years, 8 months ago
SamsungSupport9
0points
0out of 0found this answer helpful.
Question

Can you permanently change the T9 message entry to ABC mode?

T-Mobile store and I can't figure out how to do this. Is there a firmware upgrade that addresses this?
asked 2 years, 9 months ago
condor
on SGH-T259
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thanks for your question!

Regarding your concern, unfortunately, there is no configurable option to do this on your device.

If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support:
http://goo.gl/ZALJm

Thanks and have a great day!
answered 2 years, 8 months ago
SamsungSupport9
-3points
0out of 3found this answer helpful.
Question

How do I download a ringtone from the web?

I would like to download ringtones from the web, but I only have a "talk" plan. When I had a ringtone sent to my phone from a website it came as a text message with an embedded link. How do I get that ringtone on my phone?
asked 2 years, 9 months ago
viscioneg
Seattle WA
on SGH-T259
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thanks for your question!

Regarding your concern, please refer to the links below for steps.

http://www.samsung.com/us/support/SupportOwnersFAQPopup.do?faq_id=FAQ00040690&fm_seq=40858

http://www.samsung.com/us/support/SupportOwnersFAQPopup.do?faq_id=FAQ00040692&fm_seq=40860

If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support:
http://goo.gl/ZALJm

Thanks and have a great day!
answered 2 years, 8 months ago
SamsungSupport9
0points
0out of 0found this answer helpful.
Question

I have a T-259 cell phone. How do I add mp3 files to the memory chip?

Can I use the use the Power/Accessory Interface to hookup my computer and download files to the T-259? Can I use the use the Power/Accessory Interface to transfer files from the memory chip to my computer?
asked 2 years, 9 months ago
ALOTLIKEU
Surface of Gaia
on SGH-T259
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hello-

Thank you for the inquiry. Transfer mp3 files using mass storage mode. Copy and paste this link into your browser for instructions. http://bit.ly/vWCvJQ

Thank you and have a great day!

Samsung Mobile Support is now available on Twitter & Facebook!

twitter.com/GalaxySsupport (@galaxySsupport)

twitter.com/SamsungSupport (@samsungsupport)

facebook.com/SamsungSupport

Chat Support: http://goo.gl/ZALJm
answered 2 years, 8 months ago
SamsungSupport12
0points
0out of 0found this answer helpful.
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