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Customer Questions & Answers for
t139 Cell Phone

Customer Questions & Answers:
309 Questions
 | 
314 Answers

Questions & Answers for samsung t139 Cell Phone

Question

apps for increasing memory

How can I increase memory?
asked 3 years, 6 months ago
williamsej
little rock, arkansas
on t139 Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi williamsej!

Thank you for your inquiry.

Regarding about your concern, unfortunately, we have no available applications that can increase the internal memory of the t139 Cell Phone (SGH-T139). The phone also does not have the capability to use microSD memory card.

Again, we thank you for comments and appreciate your patience and understanding in this matter.

We appreciate your continued interest in Samsung products.
answered 3 years, 6 months ago
Samsung7
0points
0out of 0found this answer helpful.
Question

error code 3d010017 what does it mean

asked 3 years, 6 months ago
jellenz
denver, co
on t139 Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi jellenz!

Thank you for your correspondence. We don’t have information on the error code that you’ve got on the phone. However, for error codes of the phone to get rid of it, you may try performing a soft reset on the phone by taking out the battery for at least 10-15 seconds and then put the battery back in and evaluate it. If it's still not working and still doing the same thing, you may call the Samsung Customer Support Center, as they can help you troubleshoot this issue in a more timely manner than we could through this forum.

At your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

We sincerely apologize for any inconvenience this presents and thank you for your continued interest in Samsung products.
answered 3 years, 6 months ago
SamsungSupport13
SamsungSupport13
0points
0out of 0found this answer helpful.
Question

Can you send photos from your phone to your PC?

asked 3 years, 6 months ago
midgetsuperstar27
on t139 Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi midgetsuperstar27!

Thank you for your inquiry.

Transferring pictures between the SGH-T139 and a PC requires three things: the ability to send and receive picture messages on the device, a PC with an Internet connection, and an e-mail account.

Note: Please check with T-Mobile and about service charges associated with picture messages. Also, please check with your Internet and/or e-mail provider about applicable service charges. Samsung is not responsible for any charges incurred.

We appreciate your continued interest in Samsung products.
answered 3 years, 6 months ago
SamsungSupport11
+1point
1out of 1found this answer helpful.
Question

how do I find out what model code my phone is. ie; sgh-t139?????? what are the letters

I know there are six letters after the model no. But there are several codes to choose from.
asked 3 years, 6 months ago
MrLe
on t139 Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi there!

Thank you for your correspondence.

Regarding your concern, for troubleshooting and questions, you would be best assisted by calling Samsung Customer Care at your earliest convenience through our toll free number 1-888-987-HELP (1-888-987-4357).

Tip: Just in case you decided to contact us about your phone issue, we highly advise you to use a different handset, so that we could walk you through checking the phone while on a call.

We thank you for your patronage of Samsung products. Have a good day.
answered 3 years, 6 months ago
SamsungSupport9
0points
0out of 0found this answer helpful.
Question

Question about a message symbol (VERY IMPORTANT)

Okay, so I sent some picture messages, and when I went to my sent box, right by them is the picture message symbol, and then under that is this little blue symbol that almost looks like the no symbol why is this happening?
asked 3 years, 6 months ago
lovielovie
on t139 Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi lovielovie!

Thank you for correspondence.

Regarding your concern, we recommend contacting your service provider regarding about this icon on the t139 Cell Phone (SGH-T139) and for the configuration settings for the phone for MMS messaging.

Again, we thank you for comments and appreciate your patience and understanding in this matter.

We appreciate your continued interest in Samsung products.
answered 3 years, 5 months ago
Samsung7
0points
0out of 0found this answer helpful.
Question

how can I get the unlock code to I can use it with any sim card my imeiis; 012404004383121

asked 3 years, 6 months ago
misael
on t139 Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi misael!

Thank you for your inquiry.

Regarding about your concern, we cannot assist in unlock the phone for use on another network. We hold a proprietary licensing agreement with your Service Provider and it would be in violation of this agreement to assist in unlocking the phone.

Your Service Provider has these codes and should be able to provide support for this.

Please Note: Unlocking of the phone, although at the discretion of the service provider is possible, will void all Samsung warranties for support or service. Features that are available on the intended network may not be accessible on the alternate network. Features on the alternate network may not be available this phone as these features are not those of the network on which the phone was intended to be used, and therefore, are not programmed.

As to whether or not a phone of this type will be available for the network of your choice in the future, we are only able to provide information regarding models that are currently on the market for sale, as any pre-release information would be subject to change and could therefore be inaccurate at the time of launch.

Again, we thank you for comments and appreciate your patience and understanding in this matter.

We appreciate your continued interest in Samsung products.
answered 3 years, 5 months ago
Samsung7
0points
0out of 0found this answer helpful.
Question

MOBILE PHONE SGH-TI39: HOW DO YOU REMOVE THE BACK FOR ACCESS TO THE BATTERY?

DO YOU PRESS IT IN A CERTAIN PLACE OR A CERTAIN WAY BEFORE OR WHILE SLIDING IT OFF THE BASE?
asked 3 years, 5 months ago
NanoHead
on t139 Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi NanoHead!

Thank you for your correspondence. If necessary, switch off the phone by pressing and holding until the power-off image displays.

1. Press a little bit and slide the battery cover the direction of the arrow on the cover (as indicated) until you hear a click sound.
2. Carefully lift the battery cover away from the bottom of the phone.

Thank you for your continued interest in Samsung products.
answered 3 years, 5 months ago
SamsungSupport13
SamsungSupport13
0points
0out of 0found this answer helpful.
Question

i bought a USB card to down load my pictures to my computer but I keep getting a message saying device doesnt exsist please help

How do you get your pictures off your phone through the USB card? Why do I keep Getting the device is unregistered,so I can not download my pictures to my computer. please help.
asked 3 years, 5 months ago
glotho
on t139 Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi glotho!

Thank you for your inquiry. There is no option to connect the phone to the computer using USB cables. However, transferring media files between the SGH-T139 and a PC requires three things: the ability to send and receive picture messages on the device, a PC with an Internet connection, and an e-mail account.

Note: Please check with T-Mobile and about service charges associated with picture messages. Also, please check with your Internet and/or e-mail provider about applicable service charges. Samsung is not responsible for any charges incurred.

From Phone To PC:
Press Menu > Messages (5) > Create Messages (1) > Picture Message (2)
Highlight the Image option and press Add > Photos (2)
Highlight the desired image thumbnail and press Add > Send To > New Recipient (3) > Email Address (2)
Enter the e-mail address and press Send
From PC To Phone

Sending photos to your SGH-T139 is as simple as sending an e-mail to your tmomail.net address that was assigned to you when your T-Mobile account was activated. Generally this e-mail account is [your number]@tmomail.net (without the brackets). Contact T-Mobile for more information.

We thank you for your patronage of Samsung products.
answered 3 years, 5 months ago
SamsungSupport13
SamsungSupport13
0points
0out of 0found this answer helpful.
Question

Previous owner's name shows up when I call someone. How can that be changed to show my name?

asked 3 years, 5 months ago
Tom123
on t139 Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Tom123!

Thank you for your inquiry. This is a network dependent issue which is best assisted by your service provider. You may contact them so they can further assist you with the information about this matter.

Thank you for your continued interest in Samsung products.
answered 3 years, 5 months ago
Samsung10
0points
0out of 0found this answer helpful.
Question

What does the error message 3D010017 mean?

My phone will not work. The lights on the number pad are flashing and above the SGH-t139 the letters 3D010017 appear in red. What is wrong with my phone
asked 3 years, 5 months ago
ag11
on t139 Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi ag11!

Thank you for taking the time to inform us of the issue concerning your Samsung product.

Regarding about your concern, most issues may be resolved with minimal troubleshooting. Once troubleshooting has been done to the point of actual failure, we can setup warranty service for your phone, if it is determined the problem cannot be resolved over the phone.

If it is deemed, after troubleshooting, that the phone has failed, our Repair Administrators create a Return Material Authorization (RMA#) for the Phone. Provided there is no physical damage to the phone and that the failure is not due to any type of liquid damage, it will be repair under warranty.

For troubleshooting and questions related to possible repairs we invite you to contact Samsung Customer Care at your earliest convenience through our toll free number 1-888-987-HELP (1-888-987-4357).

A Customer Service Representative will be able to assist you between the hours 7:00 a.m. to 9:00 p.m. Monday thru Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time. The defective product will need to be sent to our repair center and a Proof of Purchase is required. The Repair Administrator will assign RMA # for the repair that will need to be written under our address on the outside of the package being sent. The phone will be tested and inspected for quality assurance while in our facilities.

Again, we thank you for comments and appreciate your patience and understanding in this matter.

We appreciate your continued interest in Samsung products.
answered 3 years, 5 months ago
Samsung7
0points
0out of 0found this answer helpful.
Question

Ok, to transfer photos you have to send them via email. To transfer contacts you say software is needed but you do not say what kind or where to get.

So how do you transfer contacts from sim to computer?
asked 3 years, 5 months ago
Anonymous
on t139 Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi there!

Thank you for your inquiry.

The software for your phone is not available in the Samsung website. However, you may contact your service provider and ask for options on how to transfer your contacts from the phone to the computer.

Thank you for your continued interest in Samsung products.
answered 3 years, 5 months ago
Samsung8
Samsung8
0points
0out of 0found this answer helpful.
Question

How do i unblock my phone once it says pin blocked. call customer service. what is the number for customer service .

asked 3 years, 5 months ago
Anonymous
burlington, nc 27217
on t139 Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Sueolmos,

Thank you for your correspondence.

Regarding your concern, this type of lock is used to limit access to the SIM.

Since the lock was saved on the sim card, you have to coordinate with your provider to remove the security on the card.

T-Mobile can be reached:
Online: http://www.tmobile.com
Phone: 1-800-937-8997

We sincerely apologize for any inconvenience this presents.

We appreciate your continued interest in Samsung products.
answered 3 years, 5 months ago
Samsung4
0points
0out of 0found this answer helpful.
Question

how do you take off income emergency calls only

just came on and can not call out on it now.
asked 3 years, 5 months ago
redrock05
on t139 Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Redrock05,

Thank you for your inquiry.

This message appears when all signals are lost. While this is displayed you may only dial emergency numbers such as 911, Police, Fire Department or perhaps an ambulance. However, if this continues for a long period of time, this could indicate that the SIM card may be damaged.

We recommend contacting your service provider to investigate the possibility that a replacement SIM card would resolve this issue.

Should you need more assistance resolving this, we invite you to call Samsung Customer Support by phone at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday thru Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

Thank you for your continued interest in Samsung products.
answered 3 years, 5 months ago
Samsung4
0points
0out of 0found this answer helpful.
Question

i am trying to activate a new phone but the only screen that comes up is one that "dial for quick info - wont let me go to ANY other screens

the options this screen are to ck bill, chk minutes, setup voice mail but it wont even let me do that
none of the buttons work
asked 3 years, 5 months ago
mcdian
on t139 Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi mcdian!

Thank you for taking the time to inform us of the issue concerning your Samsung product.

Regarding about this concern about your t139 Cell Phone (SGH-T139), this issue is one that is best helped through calling our Customer Support Center, as they can help you troubleshoot this issue in a timelier manner than we could through forum correspondence.

At your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

Again, we thank you for comments and appreciate your patience and understanding in this matter.

We appreciate your continued interest in Samsung products.
answered 3 years, 5 months ago
Samsung7
0points
0out of 0found this answer helpful.
Question

How can I change the telephone number for my SGHt139 cell phone?

asked 3 years, 5 months ago
jaatsamsung
77098
on t139 Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi jaatsamsung,

Thank you for your inquiry. This is a network dependent issue which is best assisted by your service provider. You may contact them so they can further assist and provide you more information about the option of changing your phone number.

Thank you for your continued interest in Samsung products.
answered 3 years, 5 months ago
Samsung8
Samsung8
0points
0out of 0found this answer helpful.
Question

How come my phone won't let me save one specific number?

Whenever I try to save a specific number to my phone it says that the contact is already in use and its not in my adress book and it won't let me save it. I dont understand why it thinks its in use and its not. I already tried to reset the phone and nothing has happend! Please help me. Thanks.
asked 3 years, 5 months ago
Bellzerluv
Gainesville, GA
on t139 Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Bellzerluv,

Thank you for your correspondence.

Please try doing a soft reset by turning off the phone, then remove the battery and put it back in and power on the phone again. Try to add the contact again by following the steps below.

1. Press Phonebook > Add New Contact (1).
2. Enter name and at least one point of contact (mobile, home, etc.).
3. Press Save.

If this does not work, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

We sincerely apologize for any inconvenience this presents. Thank you for your continued interest in Samsung products.
answered 3 years, 5 months ago
Samsung8
Samsung8
0points
0out of 0found this answer helpful.
Question

how do i change my phone number?

asked 3 years, 5 months ago
cynthia1988
jacksonville florida
on t139 Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi cynthia1988!

Thank you for your inquiry.

You may contact yuor service provider for further assistance in network dependent issues such as changing the phone number on your phone.

Thanks for writing us here at Samsung!
answered 3 years, 5 months ago
SamsungSupport12
0points
0out of 0found this answer helpful.
Question

why do my keys flash and display a red code?

when my phone turns on it goes to a black screen where it has SGH-T139 in white letters but right about it it has a red code 3D010017 and then all the lights on my keys flash on and off.
asked 3 years, 5 months ago
Jacedavis
Providence Ut
on t139 Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Jacedavis!

Thank you for taking the time to inform us of the issue concerning your Samsung product.

Regarding about your concern, most issues may be resolved with minimal troubleshooting. Once troubleshooting has been done to the point of actual failure, we can setup warranty service for your phone, if it is determined the problem cannot be resolved over the phone.

If it is deemed, after troubleshooting, that the phone has failed, our Repair Administrators create a Return Material Authorization (RMA#) for the Phone. Provided there is no physical damage to the phone and that the failure is not due to any type of liquid damage, it will be repair under warranty.

For troubleshooting and questions related to possible repairs we invite you to contact Samsung Customer Care at your earliest convenience through our toll free number 1-888-987-HELP (1-888-987-4357).

A Customer Service Representative will be able to assist you between the hours 7:00 a.m. to 9:00 p.m. Monday thru Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time. The defective product will need to be sent to our repair center and a Proof of Purchase is required. The Repair Administrator will assign RMA # for the repair that will need to be written under our address on the outside of the package being sent. The phone will be tested and inspected for quality assurance while in our facilities.

Again, we thank you for comments and appreciate your patience and understanding in this matter.

We appreciate your continued interest in Samsung products.
answered 3 years, 5 months ago
Samsung7
-2points
0out of 2found this answer helpful.
Question

How do I view account history

asked 3 years, 5 months ago
britneybean311
prior lake
on t139 Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi britneybean311!

Thank you for your inquiry.

Are you referring viewing the call history on the t139 Cell Phone (SGH-T139)?

For you to view the call records, please press on Menu and then select Call Records.

We thank you for your continued interest in Samsung products and look forward to your reply.
answered 3 years, 5 months ago
Samsung7
0points
0out of 0found this answer helpful.
Question

why dont i have signal on my phone

asked 3 years, 5 months ago
itsjustme2
rural retreat,virginia
on t139 Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Itsjustme2,

Thank you for your inquiry. Reception problems can be linked to a number of factors. It may be a building that tends to block the signal due to the nature of its structure. It may also be that the strength of the signal may be particularly weak in that specific area.

Geographic conditions, internal software and tower placement play a significant role in how well the phone grabs and maintains a signal. If you feel there are more than just the above factors at work then please call Samsung Customer Support at 1-888-987-4357 for troubleshooting to help determine if the handset should be sent in for repair/service.

You might also contact your Service Provider to verify that you are within their service area.

T Mobile Customer Service Number: 800-937-8997

Thank you for your continued interest in Samsung products.
answered 3 years, 5 months ago
Samsung4
0points
0out of 0found this answer helpful.
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