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Customer Questions & Answers for
t101g Cell Phone

Customer Questions & Answers:
39 Questions
 | 
39 Answers

Questions & Answers for samsung t101g Cell Phone

Question

How do I remove or hide the GPS and/or Web from my Samsung T101G Tracfone?

When I turn my phone on, a lot of the time the GPS/Web shows up on the display screen and the only way
I can get rid of it is to turn phone off and retry. NOTE: I do not use GPS/Web on the phone.
asked 3 years, 10 months ago
Pyramid
on t101g Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi there!

Thank you for your inquiry. As I have checked the specifications of your phone,it doesn't support the GPS and web browsing feature. However if your phone gives you an option to go to these features, we highly advise you to call your Service Provider to check for options to deactivate it.

Note: Your phone will not give you an option to uninstall an application if it is a preloaded application on the phone, there are no configurable options to delete or alter the preloaded applications.

Have a great day.
answered 3 years, 8 months ago
SamsungSupport9
0points
0out of 0found this answer helpful.
Question

How do I get a manual on this phone. A download ???

Download
asked 3 years, 10 months ago
310at901
ohio
on t101g Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
You can download a copy of the user manual for the SGH-T101G from www.samsung.com

Here's the link where you can download a copy of the user manual;

http://www.samsung.com/us/support/supportDownloadCenter.do?prd_ia_cd=N0000022&prd_mdl_cd=SGH-T101NKGTRF&prd_mdl_name=SGH-T101G

We encourage you to view the FAQ's for your device, as this provides step by step instructions for many popular features of your device.
answered 3 years, 10 months ago
Samsung5
0points
0out of 0found this answer helpful.
Question

How do I disbale internet access on my T101G

asked 3 years, 10 months ago
msmck
Florida
on t101g Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi there!

There is no configurable option to disable the browser button on the handset that would connect you to the server.

However, you may not subscribe to your service provider's data plan if you do not want the phone to access internet.
answered 3 years, 10 months ago
Samsung4
0points
0out of 0found this answer helpful.
Question

how do i get the driver to uninstall off my coputer? i have uninstalled it 3 times,but it is not going off my programs and features page on windows 7.

asked 3 years, 10 months ago
silverado21
lodi,california
on t101g Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for sending us an inquiry.

This issue is one that is best helped through calling our Customer Support Center, as they can help you troubleshoot this issue in a more timely manner than we could through forum correspondence.

At your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

Thank you for your continued interest in Samsung products.
answered 3 years, 8 months ago
SamsungSupport11
0points
0out of 0found this answer helpful.
Question

How do I change the function of the soft keys to disable the browser?

I carry my phone in my pocket and invariably the browser button will get pushed and burn up all my airtime. What I would like to do is change the softkey on the keypad so you can't access the browser from there. Or alternately disable the browser alltogether.
asked 3 years, 9 months ago
jongler1AZ
Phoenix, Arizona 85016-7600
on t101g Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
There's no configurable option for you to change the key for your browser on your Samsung phone. However, you may try to ask your current service provider on how to disable the browser on your handset as this is a paid service from them.
answered 3 years, 9 months ago
Samsung10
0points
0out of 0found this answer helpful.
Question

How do you set the date and time after battery pull??

asked 3 years, 9 months ago
bezer
oklahoma
on t101g Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi there.

From the menu or home screen, you can put the time and date by going to Settings then select Set Time and Date.

Thank you.
answered 3 years, 8 months ago
Samsung8
Samsung8
0points
0out of 0found this answer helpful.
Question

1

o.k i was messing with the pin codes and have locked myself out, i can get pass the pin code but not pass the sim block..phone tells me to sos..how can i reset on my own
asked 3 years, 8 months ago
jennijones2675
chatham,il
on t101g Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your inquiry. If you're having problem with your SIM card that you're using on your phone. You may contact the manufacturer of that or your service provider for them to give you the information for that issue. As the manufacturer of the SIM card, they will give you the option to resolve it from their end. What we can offer as passcodes for any passwords that the phone is asking would be “0000” or “00000000”. If these codes will not work, then call the Samsung Customer Support Center at our toll free number 1-888-987-4357, from 7:00 a.m. to 9:00 p.m. Monday to Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

Thank you for your continued interest in Samsung products.
answered 3 years, 8 months ago
Samsung10
0points
0out of 0found this answer helpful.
Question

Why doesn't my Serial Number work?

I try to register my cell phone but the serial number is invalid.
asked 3 years, 8 months ago
alchabre
on t101g Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi there,

Thank you for your correspondence. The serial number on product registration will be the IMEI number of the handset, you can get the IMEI number underneath the battery of the phone and it’s going to be at the back of the phone itself after taking out the battery and see for the bar codes.

You may also follow the steps below for registering a product.

1. from the www.samsung.com/us Home page, click on OWNERS located at the upper right side part of the page.

2. The "OWNERS LOGIN" page would then appear. If you have already registered previously, fill out the necessary fields on the boxes on the Log in side. Then click on Log in.

2. The "OWNERS LOGIN" page would then appear. Fill out the necessary fields on the boxes on Register and then click on Sign up.

3. You can now register another product by clicking on "Register a Product"

3. Once you're registered, you can now register your products by clicking on "Register a Product"

4. On the "Register your Product" page, select "Mobile" for Product Group and "Cell Phones" for Category. Then you will be prompted to enter the IMEI number and this is will be the serial numbers.

Note: After filling the box for the IMEI number, wait for the website for a minute or two to be accepted. Once it's been accepted, the rest of the Product Information Fields will be filled out automatically.

5. Fill out the other fields, especially the ones marked with '*', then click on "SUBMIT". The product should then be displayed on the "My Account" page once successfully registered.

We sincerely apologize for any inconvenience this presents.
answered 3 years, 8 months ago
SamsungSupport13
SamsungSupport13
0points
0out of 0found this answer helpful.
Question

0n shgt101g how do I active the speakerphone

asked 3 years, 8 months ago
dsoward
on t101g Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi there!

While on a call, try to press on either the left or right soft key for options>>press speaker.

Thank you for your continued interest in Samsung products.
answered 3 years, 8 months ago
SamsungSupport11
0points
0out of 0found this answer helpful.
Question

how do i increase volume of ringtones?

asked 3 years, 6 months ago
atlan
on t101g Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi atlan!

Thank you for your inquiry. You can follow the steps below to manage the ringtone volume of the phone.

In idle mode, press the Left soft key to access Main Menu
Select Settings> Set Sound Profiles
Highlight the Normal option and press the Edit soft key
Scroll Left or Right to Phone Tab
Scroll Up or Down to Volume setting
Press OK button to select Change
Scroll Left or Right to adjust volume
Press the OK button, and then press the Save soft key

Thank you for your continued interest in Samsung products.
answered 3 years, 6 months ago
SamsungSupport13
SamsungSupport13
0points
0out of 0found this answer helpful.
Question

Phone will not accept calls........everything goes to voice mail.

asked 3 years, 5 months ago
papapete
corolla, nc
on t101g Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi papapete,

Thank you for your inquiry.

Please call your service provider for further assistance in reconfiguring the voicemail settings on the phone.

Thank you for your continued interest in Samsung products.
answered 3 years, 5 months ago
Samsung8
Samsung8
0points
0out of 0found this answer helpful.
Question

I have a Samsung T101G cell phone. How can I set and delete alarms? Delete doesn't work!

I need step by step details. Thanks.
asked 3 years, 1 month ago
luckyfella3
NC-USA
on t101g Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thanks for your question!

Regarding your concern, you can try to disable the snooze option of the alarm so it will only snooze one time and not repetitive. However if you intend to disable the alarm please follow the steps below:

To disable an Alarm follow the steps below:
1.While in standby mode, press the left soft key for Menu
2.Select Alarms
3.Select one of the following Alarms:
oWake-up Alarm, for a morning Alarm
oAlarm 1, for a daily Alarm
oAlarm 2, for a daily Alarm
oAlarm 3, for a daily Alarm
oAlarm 4, for a daily Alarm
4.Highlight Alarm, using the navigation keys
5.Set to Off, using the navigation keys
6.Press the left soft key to Save the Alarm settings

If you need additional assistance or information, please just write us again on this forum or you can also try calling Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further!

You can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.

Chat Support: http://goo.gl/ZALJm

We do appreciate hearing from our customers, as your comments are vital for us to continue improving our products, as well as our business.

Thanks and have a great day!
answered 3 years, 1 month ago
SamsungSupport9
0points
0out of 0found this answer helpful.
Question

my phone has been locked how do I unlock it?

asked 2 years, 11 months ago
firstladykemokai
on t101g Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi there!

You should try reaching out to your service provider or by putting in: 00000000

Samsung
answered 2 years, 11 months ago
Samsung10
0points
0out of 0found this answer helpful.
Question

model number sght105sg phone, how do i turn off keyboard lock?

asked 2 years, 10 months ago
dianeone
grand coteau louisiana
on t101g Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thanks for your question!

Regarding your concern, please refer to the link below for steps.

http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view_us.jsp?SITE_ID=22&PG_ID=2&PROD_SUB_ID=557&PROD_ID=1516&AT_ID=232126

If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support: http://goo.gl/ZALJm

Thanks and have a great day!
answered 2 years, 10 months ago
SamsungSupport9
0points
0out of 0found this answer helpful.
Question

Why does this phone pocket dial 911 while locked and can it be resolved

9 times in 6 months my phone dialed 911 while in my work jacket or pants....it would be impossible to accidently hit unlock, star, then 9, then 1, then 1 perfectly in my pocket that many times in 6 months....the police came this last time and my husband was almost arrested.....is there a flaw....I just would like some answers....I love my phone...I do not want to buy another one if they all have this flaw.....Help
asked 2 years, 1 month ago
divorcecourt
Lacey, WA, USA
on t101g Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi!

Thanks for reaching out. You will need to contact TracFone for support for your device. See here for more info: http://www.tracfone.com/case_select....

Thanks and have a nice day.
answered 2 years, 1 month ago
SamsungTech2
0points
0out of 0found this answer helpful.
Question

How do I get a new password when I have forgotten mine?

I have forgotten my password to unlock my phone. How do I get a new one?
asked 3 years, 11 months ago
Buddy311
on t101g Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your inquiry. This issue is one that is best helped through calling our Customer Support Center, as they can help you troubleshoot this issue in a more timely manner. But you can try default codes "00000000"
At your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

sincerely,
Technical Support
answered 3 years, 11 months ago
samsung6
0points
0out of 0found this answer helpful.
Question

how do I activate the speaker phone feature

can i turn the speaker on and off??
asked 3 years, 10 months ago
bgthomson
phoenix
on t101g Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi, Bgthomson!

I would like to inform you that speaker phone feature is not available on your SGH-T101 handset.

Thank you for your continued interest in Samsung products.

Sincerely,
Technical Support
answered 3 years, 10 months ago
SamsungSupport9
0points
0out of 0found this answer helpful.
Question

Can I transfer numbers and names from my previously used, Verizon, Motorola Cell Phone?

asked 3 years, 10 months ago
Johslyn
Atlanta GA
on t101g Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your inquiry.
Hi, I just wanted to know if your Verizon Motorola Phone uses a SIM card. Because, if it does the best way to transfer phone numbers to your Samsung Phone is to save all the numbers on the SIM card and put the SIM card into the Samsung phone. Your Samsung phone will read and recognize your SIM card. You will be receiving a notification if you want to save the numbers on the phone memory. Another way would be to check if your Motorola phone has the option to send phone numbers via Bluetooth. You can also send phone numbers via Bluetooth if your phones has that feature. And for your last option, if in case your phone doesn’t have SIM card and it doesn’t have the option to send phone numbers via Bluetooth is to call your Service Provider and let them transfer the phone numbers to your Samsung phone.
Should you have other questions & concerns, feel free to call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.
Thank you for your continued interest in Samsung products.
Sincerely,
Technical Support
answered 3 years, 10 months ago
Samsung8
Samsung8
0points
0out of 0found this answer helpful.
Question

Can I easily transfer phonebook names & Numbers from my Verizon, Motorola cell phone?

asked 3 years, 10 months ago
Johslyn
Atlanta GA
on t101g Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
There's a way for you to try transferring phone book names & numbers however you need a software for you to do this thing. I highly suggest to contact your current service provider if they can give you that software as a back up from their system. Most likely this is a paid service from them.
answered 3 years, 10 months ago
Samsung10
0points
0out of 0found this answer helpful.
Question

Need To Setup a remember tone for pending voice mail. How to do it?

asked 3 years, 10 months ago
trichar2001
on t101g Cell Phone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Because Voicemail is a network service offered by your service provider, questions concerning voicemail, such as those outlined below, would be best addressed by contacting your service provider.

> Configuring your Voicemail for the first time
> Desire to change the greeting
> Unsure of the password
> Wish to change the password
> Would like to know how to access your voicemail from another phone

Thanks for writing us here at Samsung!

Technical Support Team
answered 3 years, 10 months ago
SamsungSupport12
0points
0out of 0found this answer helpful.
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