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Customer Questions & Answers for
samsung t101g Cell Phone

Customer Questions & Answers:
39 Questions
 | 
39 Answers

Questions & Answers for samsung t101g Cell Phone

Question

How do I remove or hide the GPS and/or Web from my Samsung T101G Tracfone?

When I turn my phone on, a lot of the time the GPS/Web shows up on the display screen and the only way
I can get rid of it is to turn phone off and retry. NOTE: I do not use GPS/Web on the phone.
asked 3 years, 9 months ago
Pyramid
on t101g Cell Phone
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answer 1
Hi there!

Thank you for your inquiry. As I have checked the specifications of your phone,it doesn't support the GPS and web browsing feature. However if your phone gives you an option to go to these features, we highly advise you to call your Service Provider to check for options to deactivate it.

Note: Your phone will not give you an option to uninstall an application if it is a preloaded application on the phone, there are no configurable options to delete or alter the preloaded applications.

Have a great day.
answered 3 years, 6 months ago
SamsungSupport9
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Question

How do I get a manual on this phone. A download ???

Download
asked 3 years, 9 months ago
310at901
ohio
on t101g Cell Phone
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answer 1
You can download a copy of the user manual for the SGH-T101G from www.samsung.com

Here's the link where you can download a copy of the user manual;

http://www.samsung.com/us/support/supportDownloadCenter.do?prd_ia_cd=N0000022&prd_mdl_cd=SGH-T101NKGTRF&prd_mdl_name=SGH-T101G

We encourage you to view the FAQ's for your device, as this provides step by step instructions for many popular features of your device.
answered 3 years, 9 months ago
Samsung5
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Question

Phone sgh-t101g only answers in speakerphone mode?

phone is answered by pressing send key. need it to answer in earpiece mode.
asked 3 years, 8 months ago
paul3477
on t101g Cell Phone
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answer 1
Sorry for the inconvenience.

Has the phone been dropped to the floor? Is there any physical damage? Has the phone been exposed to liquid?

Try to do a soft reset on the phone by powering it off and removing the battery then placing it back again to reboot the handset.

If it didn't work, please call the Samsung Customer Care at your earliest convenience
through our toll free number 1-888-987-HELP (1-888-987-4357) for further assistance in troubleshooting and questions related to possible repair.

We appreciate your time writing us here at Samsung!

Technical Support Team
answered 3 years, 7 months ago
SamsungSupport12
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Question

How do you set the date and time after battery pull??

asked 3 years, 7 months ago
bezer
oklahoma
on t101g Cell Phone
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answer 1
Hi there.

From the menu or home screen, you can put the time and date by going to Settings then select Set Time and Date.

Thank you.
answered 3 years, 7 months ago
Samsung8
Samsung8
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Question

1

o.k i was messing with the pin codes and have locked myself out, i can get pass the pin code but not pass the sim block..phone tells me to sos..how can i reset on my own
asked 3 years, 7 months ago
jennijones2675
chatham,il
on t101g Cell Phone
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answer 1
Thank you for your inquiry. If you're having problem with your SIM card that you're using on your phone. You may contact the manufacturer of that or your service provider for them to give you the information for that issue. As the manufacturer of the SIM card, they will give you the option to resolve it from their end. What we can offer as passcodes for any passwords that the phone is asking would be “0000” or “00000000”. If these codes will not work, then call the Samsung Customer Support Center at our toll free number 1-888-987-4357, from 7:00 a.m. to 9:00 p.m. Monday to Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

Thank you for your continued interest in Samsung products.
answered 3 years, 6 months ago
Samsung10
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Question

Why doesn't my Serial Number work?

I try to register my cell phone but the serial number is invalid.
asked 3 years, 6 months ago
alchabre
on t101g Cell Phone
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answer 1
Hi there,

Thank you for your correspondence. The serial number on product registration will be the IMEI number of the handset, you can get the IMEI number underneath the battery of the phone and it’s going to be at the back of the phone itself after taking out the battery and see for the bar codes.

You may also follow the steps below for registering a product.

1. from the www.samsung.com/us Home page, click on OWNERS located at the upper right side part of the page.

2. The "OWNERS LOGIN" page would then appear. If you have already registered previously, fill out the necessary fields on the boxes on the Log in side. Then click on Log in.

2. The "OWNERS LOGIN" page would then appear. Fill out the necessary fields on the boxes on Register and then click on Sign up.

3. You can now register another product by clicking on "Register a Product"

3. Once you're registered, you can now register your products by clicking on "Register a Product"

4. On the "Register your Product" page, select "Mobile" for Product Group and "Cell Phones" for Category. Then you will be prompted to enter the IMEI number and this is will be the serial numbers.

Note: After filling the box for the IMEI number, wait for the website for a minute or two to be accepted. Once it's been accepted, the rest of the Product Information Fields will be filled out automatically.

5. Fill out the other fields, especially the ones marked with '*', then click on "SUBMIT". The product should then be displayed on the "My Account" page once successfully registered.

We sincerely apologize for any inconvenience this presents.
answered 3 years, 6 months ago
SamsungSupport13
SamsungSupport13
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Question

0n shgt101g how do I active the speakerphone

asked 3 years, 6 months ago
dsoward
on t101g Cell Phone
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answer 1
Hi there!

While on a call, try to press on either the left or right soft key for options>>press speaker.

Thank you for your continued interest in Samsung products.
answered 3 years, 6 months ago
SamsungSupport11
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Question

How do you turn on speaker feature for the Samsung T101G?

asked 3 years, 6 months ago
DeniseM
Bremerton,WA
on t101g Cell Phone
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Answers
answer 1
Hi DeniseM,

Thank you for your inquiry. Regarding your concern, we recommend you to contact your Service Provider for further assistance.

We thank you for your patronage of Samsung products. Have a good day.
answered 3 years, 6 months ago
SamsungSupport9
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Question

How can I unblock this phone (3 of them purchased in the US) so I can use any carrier

Hello there, I travel to different countries and purchased three of this in the US. I would like to use them wherever I go and can buy prepaid SIM cards. How could I unlock this phone? I am pretty savvy when it comes to computers.
asked 3 years, 6 months ago
jlaurentino
Fort Lauderdale, FL, USA
on t101g Cell Phone
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Answers
answer 1
Hi jlaurentino.

Thank you for your inquiry. First you need to request the NCK (Network Control Key) from your service provider and once you have the NCK, please call us back and provide the NCK so we can walk you through on how to unlock your phone.

Have a good day
answered 3 years, 6 months ago
Samsung5
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Question

Can I transfer numbers and names from my previously used, Verizon, Motorola Cell Phone?

asked 3 years, 8 months ago
Johslyn
Atlanta GA
on t101g Cell Phone
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Answers
answer 1
Thank you for your inquiry.
Hi, I just wanted to know if your Verizon Motorola Phone uses a SIM card. Because, if it does the best way to transfer phone numbers to your Samsung Phone is to save all the numbers on the SIM card and put the SIM card into the Samsung phone. Your Samsung phone will read and recognize your SIM card. You will be receiving a notification if you want to save the numbers on the phone memory. Another way would be to check if your Motorola phone has the option to send phone numbers via Bluetooth. You can also send phone numbers via Bluetooth if your phones has that feature. And for your last option, if in case your phone doesn’t have SIM card and it doesn’t have the option to send phone numbers via Bluetooth is to call your Service Provider and let them transfer the phone numbers to your Samsung phone.
Should you have other questions & concerns, feel free to call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.
Thank you for your continued interest in Samsung products.
Sincerely,
Technical Support
answered 3 years, 8 months ago
Samsung8
Samsung8
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Question

Can I easily transfer phonebook names & Numbers from my Verizon, Motorola cell phone?

asked 3 years, 8 months ago
Johslyn
Atlanta GA
on t101g Cell Phone
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answer 1
There's a way for you to try transferring phone book names & numbers however you need a software for you to do this thing. I highly suggest to contact your current service provider if they can give you that software as a back up from their system. Most likely this is a paid service from them.
answered 3 years, 8 months ago
Samsung10
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Question

Need To Setup a remember tone for pending voice mail. How to do it?

asked 3 years, 8 months ago
trichar2001
on t101g Cell Phone
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answer 1
Because Voicemail is a network service offered by your service provider, questions concerning voicemail, such as those outlined below, would be best addressed by contacting your service provider.

> Configuring your Voicemail for the first time
> Desire to change the greeting
> Unsure of the password
> Wish to change the password
> Would like to know how to access your voicemail from another phone

Thanks for writing us here at Samsung!

Technical Support Team
answered 3 years, 8 months ago
SamsungSupport12
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Question

how do i increase volume

asked 3 years, 7 months ago
ljnsn57
on t101g Cell Phone
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answer 1
Adjusting the volume

1. In the Idle mode, press the Left soft key to access Main Menu.
2. Select Settings > Set Sound Profiles.
3. Highlight the Normal option and press the Edit soft key.
4. Scroll Left or Right to Phone tab.
5. Scroll Up or Down to Volume setting.
6. Press OK to select Change.
7. Scroll Left or Right to adjust volume.
8. Press the OK key, and then press the Save soft key.
While a call is in progress, press Up or Down to adjust the earpiece volume.
answered 3 years, 7 months ago
SamsungSupport13
SamsungSupport13
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Question

Where can I purchase Samsung batteries for my mobile phone?

Model #SGH-T101NKGTRF
asked 3 years, 7 months ago
jangoldberg1942
Idyllwild, California 92549
on t101g Cell Phone
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answer 1
Hi!

You may call our Accessory sales Department at 1-888-987-4357 if you need a battery and for best suggestions on accessories you can use with your phone.

Thanks for writing!
answered 3 years, 7 months ago
SamsungSupport12
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Question

How to increase volume on telephone

Phone rings properly, but when I answer the phone, I can barely hear my caller. How can I increase the volume?
asked 2 years, 11 months ago
Anonymous
Pittsburgh, PA
on t101g Cell Phone
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Answers
answer 1
Hi there,

Thanks for reaching out to us for support.

Go to Settings>Set Sound Profiles>press OK button on profile you want to edit> go to 'Phone' tab on the right>scroll down to 'Volume'> press OK button to change desired volume>select desired volume>press OK button>press Save to save profile.

For future inquiries, you may also contact us via Twitter or Facebook.
Follow us on Twitter @galaxyssupport or @samsungsupport
To find us on Facebook, please visit https://www.facebook.com/samsungsupport
Thanks and have a great day!
Samsung Mobile Technical Support
answered 2 years, 11 months ago
SamsungSupport11
Austin, Texas
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Question

I have the T10G phone. Can I use a speaker phone option? If so, how?

asked 2 years, 11 months ago
bobphone1
on t101g Cell Phone
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answer 1
Hi there,

While on an incoming or outgoing call, the OK key functions as the Speakerphone button. Press it to enable the Speakerphone. You will see the Speakerphone icon on the SGH-A137 handset display to signify the Speakerphone option is enabled. Use the volume keys (located on the left side of the handset) to adjust the Speakerphone volume. Repeat the same steps again to disable the Speakerphone, for privacy.

For future inquiries, you may also contact us via Twitter or Facebook.
Follow us on Twitter @galaxyssupport or @samsungsupport
To find us on Facebook, please visit https://www.facebook.com/samsungsupport
Thank you for your continued interest in Samsung products.
Samsung Mobile Technical Support
answered 2 years, 11 months ago
SamsungSupport11
Austin, Texas
0points
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Question

Setting Date and Time

My phone has suddenly changed date and time, when I go into Set Time and Date I do not have the option to Change, only Save and Cancel. So how can I change the date and time? Thanks.
asked 2 years, 11 months ago
krrebate
on t101g Cell Phone
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Answers
answer 1
Thanks for your question!

Regarding your concern, from the menu or home screen, you can put the time and date by going to Settings then select Set Time and Date.

If you need additional assistance or information, please just write us again on this forum or you can also try calling Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further!

You can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.

Chat Support: http://goo.gl/ZALJm

We do appreciate hearing from our customers, as your comments are vital for us to continue improving our products, as well as our business.

Thanks and have a great day!
answered 2 years, 11 months ago
SamsungSupport9
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Question

my add airtime option is missing

I have 2 phones just alike one has the add air time option the other dont. can you help?
asked 3 years, 8 months ago
cargo66
on t101g Cell Phone
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answer 1
I suggest for you to call your Service Provider for that option since airtime is network dependent.
answered 3 years, 8 months ago
samsung6
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Question

How do I insert the @ symbol or "." in my contacts?

I have not been able how to figure out how to enter email addresses in my contacts, because I can't figure out how to insert the @ symbol or "." in my contacts.
asked 3 years, 8 months ago
lklipscomb
on t101g Cell Phone
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answer 1
The TracFone SGH-T101G handset features two different methods to change the current text input mode.

Quick Text Input Mode

The asterisk key ( * ) functions as the Quick Text Input Mode button. Press and hold it to switch the key entry functions from T9 Mode, Alphabet Mode or Numeric Mode. Press and hold the pound key ( # ) to enable the Symbols Mode.

Custom Text Input Mode

1.Press the left soft key for Options
2.Select Input Mode (4)
3.Choose from the following Text Input Modes:
■ab (1)
■Ab (2)
■AB (3)
■T9ab (4)
■T9Ab (5)
■T9AB (6)
■123 (7)
■Symbols (8)
Note: There are no configurable options available to change the default text input mode.

--------------------------------------------------------------------------------

T9 Mode

The T9 mode allows you to enter words with only one keystroke per letter. Each key on the keypad has more than one letter; for example, pressing the 5 key can enter J, K, or L. The T9 mode automatically compares the series of keystrokes you make with an internal linguistic dictionary to determine the most likely word, thus requiring far fewer keystrokes than the traditional Alphabet mode.

Note: If more than one word shares the same numeric sequence (such as, “263” for both “and” & “cod”), T9 Word provides the most commonly used word (such as, “and” for “263”). Briefly press the 0 key to display other words, if any are available.

Tip: Briefly press the asterisk key ( * ) to change the following case styles:

◦T9 AB, for All upper-case letters. For example, SAMSUNG
◦T9 Ab, for leading upper-case. For example, Samsung
◦T9 ab, for all lower-case letters. For example, samsung

Alphabet Mode

This mode allows you to enter letters by pressing the key labeled with the letter you want. Press the keypad letter once, twice, three, or four times until it displays.

Tip: Briefly press the asterisk key ( * ) to change the following case styles:

◦Abc, for leading upper-case. For example, Samsung
◦ABC, for All upper-case letters. For example, SAMSUNG
◦abc, for all lower-case letters. For example, samsung

Numeric Mode

This mode allows you to enter the numbers on the keypad.

Symbols Mode

This mode allows you to enter symbols, such as punctuation marks, periods, exclamation marks, etc.
answered 3 years, 8 months ago
Samsung10
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Question

how do i get the driver to uninstall off my coputer? i have uninstalled it 3 times,but it is not going off my programs and features page on windows 7.

asked 3 years, 8 months ago
silverado21
lodi,california
on t101g Cell Phone
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answer 1
Thank you for sending us an inquiry.

This issue is one that is best helped through calling our Customer Support Center, as they can help you troubleshoot this issue in a more timely manner than we could through forum correspondence.

At your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

Thank you for your continued interest in Samsung products.
answered 3 years, 7 months ago
SamsungSupport11
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