Search Samsung

Looking for Answers about samsung SGH-S959G?

Choose a Category
AppstoreApps(Q:636 A:259)
Battery(Q:1 A:0)
Chargers(Q:2 A:2)
Dishwashers(Q:16 A:25)
Dryers(Q:44 A:55)
Electric Ranges(Q:84 A:111)
French Door(Q:3 A:4)
Gas Ranges(Q:98 A:126)
Induction(Q:6 A:9)
LED Lighting(Q:2 A:3)
OTR(Q:117 A:171)
Pedestals(Q:8 A:7)
Side Vent Kit(Q:6 A:5)
Top Load Washers(Q:41 A:74)
UHD TV(Q:64 A:56)
Verizon Wireless(Q:109 A:125)
Washers(Q:25 A:37)
Water Filters(Q:14 A:14)
Shop now at Samsung
or
Choose a Category

Customer Questions & Answers for
SGH-S959G

Customer Questions & Answers:
17 Questions
 | 
18 Answers

Questions & Answers for samsung SGH-S959G

Question

I can't send/recieve picture messages, no mobile internet, and can't update.

I bought a Samsung Galaxy S II, two weeks ago for Straight Talk. I currently cannot send or receive picture messages, or access mobile internet. Nor can I update to ICS via Samsung Kies, as my phone is not a supported device. I am pretty sure the update will fix my other two problems. I have run it with USB Debugging active. I have a friend with the same phone through T-mobile and has no problems. What do I need to do??
asked 1 year, 11 months ago
AMossHerder
on SGH-S959G
+1point
2out of 3found this question helpful.
2 answers
Answers
answer 1
I am having the same problem, and my phone too is from straight talk. Were you able to get this fixed??
answered 1 year, 9 months ago
CFH2012
Ohio, USA
+1point
1out of 1found this answer helpful.
answer 2
Hi AMossHerder,

Thank you for your inquiry. We understand your concerns that you can't send or receive picture messages, cannot access mobile internet and cannot update to the Ice Cream Sandwich. We apologize for any inconvenience these may have caused you.

Questions concerning the use of your handset are best addressed through your service provider.

You may reach TracFone at 1-800-867-7183 for further assistance.

We appreciate your continued interest in Samsung products.
answered 1 year, 10 months ago
Samsung5
-9points
0out of 9found this answer helpful.
Question

IMEI not being accepted by Registration forum

asked 2 years ago
AMossHerder
on SGH-S959G
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi AMossHerder,

Thank you for your inquiry. We understand that the IMEI of your phone is not accepted on Registration Forum. We do apologize for the inconvenience this might have caused you.

If you are registering your phone to our website, you may follow the steps provided below:

Samsung recommends using “Internet Explorer” for this process, as other browsers can encounter difficulties with serial number acceptance and other box field to fill up. You may follow the steps below to register your product on our website:

1. Go to http://www.samsung.com/us/support/register/product
2. Enter the model number of your phone on the "Enter Model Number or Model Name" field.
Note: The model code can be found at the back of the phone underneath the battery.
3. The "Log In to My Samsung” page would then appear. For non-existing Samsung account click on “Create a Samsung Account”. Fill out the necessary fields on the boxes and then click on Submit. For existing Samsung account, enter the registered Email account and password.
4. You will be prompted to enter the HEX/ IMEI number and this is will be the serial numbers. You can get the IMEI/HEX number underneath the battery and this number is always on the bar codes on the back of the phone. When entering your HEX/ IMEI, please do not include slashes or spaces. Additionally, there are no alpha O’s – those characters are zeroes.
IMEI- The IMEI is the numeric code that is 15 characters long. (For AT&T, T-Mobile, and GSM TracFone, Net10, and StraightTalk handsets, as well as generic GSM handsets)
HEX- The Hexidecimal ESN is the alphanumeric code that is 8 - 14 characters in length. (For Verizon, Sprint, Alltel, Cricket, Clear, Helio, Jitterbug, MetroPCS, Qwest, Trumpet, US Cellular, Virgin Mobile, and CDMA TracFone, Net10, and StraightTalk handsets, as well as generic CDMA handsets)
Note: After filling the box with the HEX/IMEI number, do not press any key on the keyboard and wait for the website for a minute or two to accept the HEX/IMEI. Once it's been accepted, below the HEX/IMEI box field the manufactured date will be then displayed.
5. Fill out the other box fields and then click on "SUBMIT". The product should then be displayed on the "My Account" page once successfully registered.

We appreciate your continued interest in Samsung products.
answered 1 year, 10 months ago
SamsungSupport13
SamsungSupport13
0points
0out of 0found this answer helpful.
Question

will this phone ever see android 4.0 + (ice cream or jelly bean)

asked 1 year, 10 months ago
dbeer68
on SGH-S959G
-1point
2out of 5found this question helpful.
1 answer
Answers
answer 1
Hi dbeer68,

Thank you for your inquiry. We understand that you would like to know if your SGH-S959G will receive an update to Android 4.0 Ice Cream Sandwich or 4.1 Jelly Bean.

Questions concerning the use of your handset are best addressed through your service provider.

TracFone Support Number: 1-800-867-7183

We thank you for your patronage of Samsung products.
answered 1 year, 10 months ago
SamsungSupport13
SamsungSupport13
-28points
0out of 28found this answer helpful.
Question

Can my Sansumg S959G be used to as a mobile hot spot?

asked 1 year, 9 months ago
PatsyP
Michigan
on SGH-S959G
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi PatsyP,

Thank you for your inquiry. Unfortunately, using your device as a mobile hotspot is not a configurable option. If you require further assistance, feel free to reach out to us again. We are also available on other channels. You can visit them here:

twitter.com/SamsungSupport (@samsungsupport)
facebook.com/SamsungSupport
Live Chat Support: http://goo.gl/ZALJm

Thanks and have a great day!
-Samsung Support
answered 11 months ago
Samsung05
0points
0out of 0found this answer helpful.
Question

Is there a dock avalible for this phone? If so will it work with a case attached?

Galaxy sgh-s959g
asked 1 year, 8 months ago
hillshalfacre
on SGH-S959G
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hello, Hisshalfacre.

Unfortunately, there is no Samsung docking station currently available for your device. Please visit http://bit.ly/17qMtsa to view some other compatible Samsung accessories for your GS2.

If you have any additional questions please do not hesitate to reach back out. You can contact us on any of our social support channels:

twitter.com/SamsungSupport (@samsungsupport)
facebook.com/SamsungSupport
Live Chat Support: http://goo.gl/ZALJm

Thanks a lot!

Samsung Support
answered 11 months ago
SamsungJC
0points
0out of 0found this answer helpful.
Question

Will this model ever get an upgrade to Ice Cream Sandwich or Jelly Bean?

Will this model ever get an upgrade to Ice Cream Sandwich or Jelly Bean?

I've read all over the internet that it will not happen. This is total disappointment.
asked 1 year, 8 months ago
Yoshids
Chicago
on SGH-S959G
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hello, Yoshids.

We apologize for any inconvenience. Unfortunatley, we do not have any information on that at this time. Please stay tuned to our social support channels for updates:

twitter.com/SamsungSupport (@samsungsupport)
facebook.com/SamsungSupport
Live Chat Support: http://goo.gl/ZALJm

Thank you,

Samsung Support
answered 11 months ago
SamsungJC
-2points
0out of 2found this answer helpful.
Question

charging

Why is it that if I connect to a computer my phone won't charge unless I power down and then power back up? If I connect to a charger it works as I expect it would.
asked 1 year, 7 months ago
Nscarpi
on SGH-S959G
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thanks for your inquiry!

We would need a little more information about your device so that we can help you troubleshoot what you're experiencing.

Please reach out to us on our other available channels so that we can assist you. You can visit them here:

twitter.com/SamsungSupport (@samsungsupport)
facebook.com/SamsungSupport
Live Chat Support: http://goo.gl/ZALJm

Thank you and have a great day!
answered 11 months ago
SamsungTech09
0points
0out of 0found this answer helpful.
Question

Is this phone going to get a software update for the Android system in the near future?

asked 1 year, 7 months ago
rmeek
Ohio
on SGH-S959G
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thanks for your inquiry!

Unfortunately, we do not have any information about a future update at this time. Stay tuned to Samsung.com or your carrier's website for information.

If you require further assistance, feel free to submit another inquiry here or reach out to us on our other available channels. You can visit them here:

twitter.com/SamsungSupport (@samsungsupport)
facebook.com/SamsungSupport
Live Chat Support: http://goo.gl/ZALJm

Thank you and have a great day!
answered 11 months ago
SamsungTech09
-1point
0out of 1found this answer helpful.
Question

Where can I find instructions on how to use the navigation?

asked 1 year, 7 months ago
4sandgoddess
ca
on SGH-S959G
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi 4sangoddess , thanks for reaching out . Thank you for the inquiry. Please reach out to your service provider for support with that device. Tracfone provides direct support for all Samsung devices they carry. Follow this link to Tracfone support. http://bit.ly/AhELY4

If you don’t mind we would love to hear how are service was !http://svy.mk/ZFIqiD

Thanks for your inquiry .!

Samsung Mobile Support is now available on Twitter & Facebook!

twitter.com/SamsungSupport (@samsungsupport)
facebook.com/SamsungSupport
or
Live Chat Support: http://goo.gl/ZALJm

Thank you and have a great day!
answered 1 year, 7 months ago
SamsungTech01
-1point
0out of 1found this answer helpful.
Question

Is ther a way to connect to this device with Kies?

asked 1 year, 6 months ago
bluwater
United States
on SGH-S959G
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Bluwater!

Thanks for reaching out to us with your device inquiry! It appears that your carrier is either Net10 or Straight Talk. Both of those carriers handle all aspects of support for their devices. So, you will need to contact the appropriate carrier for your device. Here are the links to both:

Straight Talk - http://bit.ly/14XW5aU
Net10 - http://bit.ly/ZhWmgJ

Sincerely,
answered 1 year, 6 months ago
SamsungSupport
SamsungSupport
-2points
0out of 2found this answer helpful.
Question

software update

how do I get the software update?? where do I go to get it on my phone? others have told me there is an software update but I cant find it please help me get the software update! Thanks
asked 1 year, 5 months ago
pficht
Michigan, USA
on SGH-S959G
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hello there. Thanks so much for reaching out!

Your device should currently be operating on Android 2.3.6 Gingerbread (S959GUDLG1). This was the initial software release for this device. There are currently no available upgrades for your phone.

If you have any additional questions please do not hesitate to reach back out. You can contact us on any of social support channels:

twitter.com/SamsungSupport (@samsungsupport)
facebook.com/SamsungSupport
Live Chat Support: http://goo.gl/ZALJm

Also, if you have a free moment, please let us know how your experience with our support team has been: http://bit.ly/1dD5Fob

Thanks again!
answered 1 year, 1 month ago
SamsungJC
0points
1out of 2found this answer helpful.
Question

Why won'y my phone stay charged?

For the past month, my phone's charge won't last more than 6 or eight hours. Before that, the charge would last a whole day. I changed to a new battery, deleted unnecessary apps, and even purchased a new battery. My phone still dies within six to eight hours. What is wrong with it??
asked 1 year, 5 months ago
Reign
Illinois, USA
on SGH-S959G
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Reign, thanks for reaching out.
Thank you for the inquiry. Please reach out to your service provider for support with that device. Tracfone provides direct support for all Samsung devices they carry. Follow this link to Tracfone support. http://bit.ly/AhELY4

Thanks for your inquiry!

If you don’t mind we would love to hear how our service was! http://svy.mk/18hsuJO

Samsung Mobile Support is now available on Twitter & Facebook!

twitter.com/SamsungSupport (@samsungsupport)
facebook.com/SamsungSupport
or
Live Chat Support: http://goo.gl/ZALJm

Thank you and have a great day!
answered 1 year, 5 months ago
SamsungSupport
SamsungSupport
0points
0out of 0found this answer helpful.
Question

Why is my phone not turning on?

My Phone froze on Saturday May 11 2013 and will not turn on or recognize a charger. I don't know why and i was wondering how i go about fixing it
asked 1 year, 5 months ago
cbradley
on SGH-S959G
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hello cbradley.

Thank you for reaching out. You will need to contact Tracfone for assistance with this issue as they provide all of their customers with direct support. Their contact information has been provided in the link below.

http://bit.ly/10nTowi

Thanks again and have a great day!
answered 1 year, 5 months ago
SamsungTech01
-1point
0out of 1found this answer helpful.
Question

Is there a cover available for my Galaxy S11 ?

I would like a protective cover for my Galaxy S11 phone that protects the screen and protects against drops.
asked 1 year, 4 months ago
clnyule26
Virginia
on SGH-S959G
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi clnyule26!

Thank you for your inquiry. Unfortunately, there are no available Samsung cases for your device. You can contact your carrier to see if they have any other available options or look into a 3rd party manufacturer. If you require further assistance, we are also available on other channels. You can visit them here:

twitter.com/SamsungSupport (@samsungsupport)
facebook.com/SamsungSupport
Live Chat Support: http://goo.gl/ZALJm

If you don’t mind we would love to hear how our social support team is doing! http://bit.ly/1dEGD8X.

Thank you and have a great day!
-Samsung Support
answered 1 year, 1 month ago
SamsungTech06
0points
0out of 0found this answer helpful.
Question

When should I use "CLEAR RAM" in the "Task Manager" application?

When my phone is using a large percentage of its RAM (random access memory), at what point should I use "CLEAR RAM" to free memory? At 75%?,80%? etc. And will this reduce power consumption?
asked 1 year, 5 months ago
James99
on SGH-S959G
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi James99, thanks for reaching out. Please reach out to your service provider for support with that device. Tracfone provides direct support for all Samsung devices they carry. Follow this link to Tracfone support. http://bit.ly/AhELY4

Thank you and have a great day!

Samsung Mobile Support is now available on Twitter & Facebook!
twitter.com/SamsungSupport (@samsungsupport)
facebook.com/SamsungSupport
Chat Support: http://goo.gl/ZALJm
answered 1 year, 5 months ago
SamsungSupport
SamsungSupport
-2points
1out of 4found this answer helpful.
Question

What causes loss of battery charge when turning phone off and right back on?

I have a Samsung Galaxy S2 android smartphone. Sometimes when I turn the phone off and right back on I lose 20 to 25 percent of power(battery charge). I had a Galaxy Precedent that would do the same thing on occasion. It only happens occasionally and most of the time I don't lose any power when turning the phone off and right back on nor have I experienced any performance issues when this happens. Both phones have always worked fine both before and after this happens. Has this issue of major power loss just by turning the phone off and back on ever happened to anyone else and does anyone know what might cause this and if there is any way to prevent it (other than not turning the phone off)?
asked 1 year, 5 months ago
James99
on SGH-S959G
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Greetings James99,

Thanks for reaching out to us for assistance! I apologize, but due to the amount of answers I could provide as to why the battery is losing a portion of its charge, I believe it would be much easier to assist you via one of our other channels. Battery drain can be caused by a multitude of symptoms, such as (But not limited to):

- The age of the device
- The age of the battery
- Usage of Non-OEM accessories
- Physical/Liquid damage to the device

We are also available on other channels. You can visit them here:

Twitter
http://www.twitter.com/SamsungSupport (@SamsungSupport)

Facebook
http://www.facebook.com/SamsungSupport

Support Forms
http://on.fb.me/17Oxvtt

Let us know if you need anything else! If you have a moment for a quick survey on how we did: http://bit.ly/1dEGD8X

Thanks!
Samsung Support
answered 1 year, 1 month ago
SamsungTech06
0points
0out of 0found this answer helpful.
Question

I purchased new batteries (EB-L1A2GBA), but my phone will not charge them. Why?

asked 8 months ago
TrickyRick
Houston, TX, USA
on SGH-S959G
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
TrickyRick, thanks for your inquiry!

We would need more information on what you're experiencing to assist you. Please reach out to us on our other available channels. You can visit them here:

twitter.com/SamsungSupport (@samsungsupport)
facebook.com/SamsungSupport
Live Chat Support: http://goo.gl/ZALJm

Thank you and have a great day!
answered 6 months ago
SamsungTech09
0points
0out of 0found this answer helpful.
Page 1 of 1
Copyright © 1995-2014 SAMSUNG All rights reserved.