Looking for Answers about samsung SGH-I987?

Hi sorry your having trouble.

Please fill out our Support Form and give us as many details as possible. We will have a agent get in direct contact with you. http://on.fb.me/sLqKwT

Thanks!

Sadly yes, you will need two data plans if you want them both accessible.

You can also tap on the "Clear" icon to clear notifications.

Hi there!

Thank you for your inquiry.

We did not receive enough information regarding the issue or product for which you have requested assistance. Please send us again your forum inquiry with additional information so that we may better assist you.

Note: Did you download an appllication an application on the Android Market? Is the Samsung Tab subscribed with Tmobile?

Thank you for your continued interest in Samsung products.

Hi dayder!

Thank you for your inquiry.

Please coordinate with your service provider with regard to this inquiry.
T-mobile. (800-937-8997)

Thank you for your continued interest in Samsung products.

Hi CJYap,

Thank you for your inquiry. Regarding your concern, you may use this phone capability of your phone. However, you need to download a third party application from Android Market to have this functionality on your phone.

We thank you for your patronage of Samsung products. Have a good day.

Hi there,

Thank you for your inquiry! We appreciate your patience. This is an issue that can best be resolved by calling Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further!

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungService (@samsungservice)
Facebook: Facebook.com/SamsungService

We thank you for your patience and appreciate your continued interest in Samsung products!

I have had the same problem, and yes I too have done this "soft boot" but it still randomly reverts back to me NOT receiving my incoming text messages...how do I fix this permenantly??

Hi mikeandcaroline!

Thank you for your inquiry.

Regarding about your concern, for you to clear the search history on the Samsung Galaxy Tab (SGH-I987), please follow the steps below:

For you to delete cookies, cache and history on the tablet, please follow the steps below:
1. Tap on Browser icon.
2. Press the Menu Key.
3. Tap on More.
4. Tap on Settings.
5. Tap on Clear cache and then Ok.
6. Tap on Clear all cookie data and then Ok.
7. Tap on Clear history and then Ok.
8. Tap on Clear form data and then Ok.

We thank you for your patronage of Samsung products.

Hi there,

Thanks for reaching out to us for support.

Please cut and paste the link below into your web browser. There you will find the download link to update the software on the Galaxy Tab 7.

http://www.samsung.com/us/support/downloads/SGH-T849ZKATMB

Please note: The current available software OS for the Tmobile Galaxy Tab 7 is Froyo 2.2.

For future inquiries, you may also contact us via Twitter or Facebook.

Follow us on Twitter at www.twitter.com/galaxyssupport or www.twitter.com/samsungservice

To find us on Facebook, please visit https://www.facebook.com/SamsungService

Thank you for your continued support.

Samsung Mobile Technical Support

Hi there,

Thank you for your inquiry! We appreciate your patience.
This is an issue that can best be resolved by reaching out to chat support at http://www.samsung.com/us/support/

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungSupport (@samsungsupport)
Facebook: Facebook.com/SamsungSupport

We thank you for your patience and appreciate your continued interest in Samsung products!

Hi Samerenda,

Thank you for your inquiry. We understand that you would like to know if the Android 4.0 Icecream sandwich is available for your Samsung Galaxy Tablet SGH-I987.

Samsung is in close communication with both Google and our carrier partners to upgrade eligible devices to Android 4.0 Icecream Sandwich as quickly and as smoothly as possible. Specific models that are upgradable to Icecream Sandwich will vary by market. Other specifics for the Icecream Sandwich upgrade in the U.S. have not been announced.

Do you have more questions regarding your Samsung Mobile Device? For 24 hour information and assistance, we recommend viewing the FAQs, Videos, How To Guides and other support materials on our Samsung Support website (www.samsung.com/us/support).

It's like having your very own personal Samsung Technician at your fingertips.

We appreciate your continued interest in Samsung products.

Thank you for your inquiry.
Hi, I am sorry to hear that you are having issues with you email on your Samsung Tab. And since your email just stuck on your Outbox, maybe you can try to soft reset or power cycle your TAB by turning it off, remove the battery, remove the SIM card, wait for a minute or two and put everything back. Try to send the email again and observe if the email will still be stuck on the Outbox. If it does the same thing, maybe your email account needs to be deleted and re-setup it. We will advise you to call us, so that we can setup your email properly. Regarding setting up your email and where to put all the credentials, we can certainly help you on that. Because that would be our support boundary and it is on the device setting itself. However if you have issues on receiving, sending or forwarding emails from your phone, the problem might be on your email account or with your network. If you already talk with Service Provider and wasn’t able to help you out. Then you may call your email provider to check on their side.
Should you have other questions & concerns, feel free to call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.
Thank you for your continued interest in Samsung products.
Sincerely,
Technical Support

I would recommend you to please contact Samsung Technical Support 1-888-987-4357 Direct Hotline to be further assisted. The phone needs to be with you so that the representative can walk you through in performing the Master Reset on it. Otherwise, the phone needs to be Reflashed if Master Reset did not work to resolve the issue. Further details will be explained on the call.

If you intend to logout your Gmail account, there’s no option for that unless you will reset the phone. However, if you want to logout other email account, try to scroll down the page and you will see the option for logout.

With regards to the recent contact list for sent messages, here are the steps below how to delete them.

 From the Home Screen, tap Contacts
 Tap History
 Press Menu
 Tap and Hold the desired contact you wish to remove or if you wish to select all or multiple contacts, then you have to press Menu, Put a check mark on Select All or each boxes besides the contact.
 Select Delete to confirm deletion

Samsung Technical Support

The tether the phone to laptop via USB :

> Ensure that the Memory Card is properly inserted into the device
> Ensure that the USB mode is set on Mass Storage:

> Select Menu
> Settings
> Select Applications
> Select USB settings
> Select Mass storage even if already selected
> Press Home key to return to the home screen > Make sure that USB debugging is uncheck:

> Select Menu
> Applications
> Select Settings
> Development
> Uncheck alll three options (USB debugging, Allow mock location, Stay Awake)

> Connect the USB data cable to the device and a laptop or PC
> After the USB icon appears in the Notification Drawer, pull it down
> Select USB Connected
> Select Mount
> On the PC, navigate to the Removable Disk assigned to the device. This can be done through the automatic pop up screen or ‘My Computer.’
> Drag and drop (copy and paste) files from other locations of your PC to this folder

If connection is unsuccessful, kindly try to check the following....

> Try using a different USB port (if using a desktop PC, please try to connect the USB data cable at the back port of the CPU)
> Restart the PC and soft reset the phone (turn off and remove the battery for about a minute and put it back in the phone and turn it on again)
> Make sure that the USB cable is samsung genuine accessory
> Try using a different USB cable
> Try to check the removable storage through the "My Computer"
> Disable or turn off the bluetooth connection of the phone

You can purchase Memory card for your Galaxy Tab through our Accessory Sales Department. You can call the Samsung Customer Support Center at our toll free number 1-888-987-4357, from 7:00 a.m. to 9:00 p.m. Monday to Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.
And also, you can ask your current service provider if they can offer you one from them.

TIP: Your Galaxy Tab supports up to 32 GB microSD card.

A wireless plan is not required, but would provide mobile internet access and a lower purchase price. Otherwise, the Galaxy Tab’s purchase price would be full price and its internet usage restricted to areas where you have access to an available Wi-Fi network.

Have a good day

You can register your Samsung galaxy tab at www.samsung.com/us

Have a good day

For you to transfer mp3’s or media files, first tap menu, settings, applications, development and uncheck all the boxes.
Go back to the home screen, connect your tablet to your pc using a Samsung genuine usb cable, an option should pop up on the screen of your tablet and select or tap mass storage, tap mount, once you tap mount an window pop up box should appear on your pc saying removable disk, from there you will be able to transfer your media files to and from your table or pc

Have a good day