Looking for Answers about samsung (Unknown)?

Hi!

Thanks for reaching out. Unfortunately I do not see this as a configurable option on your device. You may be able to download a 3rd party application to meet your request. Unfortunately we are unable to recommend 3rd party apps at this time.

If you need additional assistance, feel free to reach out to us on Twitter @samsungsupport for speedy responses in the U.S.

Have a great day!

There is no clear answer unless the battery is tested thoroughly.
It appears your battery has a problem because I've been playing with my Galaxy Appeal for 3 days (opening all applications) and my battery is still 1/2 full.
About fully discharging and fully charging (at least 3 to 5 times) is true.
But this theory applies more so to batteries which contain a memory,
such as Ni-CD batteries, while Ni-MH can be charged at any time (even when 90% full for instance) because it doesn't affect the memory. I presume the battery in the Samsung are Lithium batteries, hence those memories are also not affected. When any batteries has only 1 bad cell, regardless of type, the rest of the cells with suffer, and you can charge and discharge all year long and it won't bring the battery back to paar. I would exchange the battery as soon as possible because I don't think they are covered under the 1 year warranty period, although I may be mistaken.

Hi reeves504,

Thank you for your inquiry and we understand the link provided to you in the previous respose didnt work and do apologize for any inconvenience this may cause you.

Your Samsung phone in PDF format is available for download from the Samsung Download Center. From the website, simply enter the model or portion of the model number or name into the product search field to take you to the user manuals available.

You may use the link provided below to get the downloadable manual for your phone.

Note: Please copy and paste the entire link on the search engine.

http://www.samsung.com/us/support/supportOwnersProduct.do?prd_ia_cd=N0000003&prd_mdl_cd=SGH-I827ZSAATT&prd_mdl_name=SGH-I827

Once you get to the page using the link, scroll down and click on the second tab for Manuals & Downloads, click on the tab for Manual, then click on the PDF blue button to download the manual.

Note: Please accept the terms and Conditions for Adobe reader to pull up the manual.

Do you have more questions regarding your Samsung Mobile Device? For 24 hour information and assistance, we recommend viewing the FAQs, Videos, How To Guides and other support materials on our Samsung Support website (www.samsung.com/us/support).

It's like having your very own personal Samsung Technician at your fingertips.

We appreciate your continued interest in Samsung products.

Hi reeves504,

Thank you for your inquiry and we understand that you're unable to see a troubleshooting guide. We do apologize for any inconvenience this may cause you.

Where are you trying to look for this troubleshooting guide?
Are you checking troubleshooting guide on your phone or from our website, Samsung.com?

We did not receive enough information regarding the concern for which you have requested assistance. Please send us another email inquiry with additional information regarding the issue about which you are inquiring, so that we may better assist you.

We look forward to your response.

Hi Bigdogfan,

Thank you for your inquiry and we understand that you would like to connect your phone, SGH-I827 to "N" network.

We did not receive enough information regarding the concern for which you have requested assistance. Please contact us with additional information regarding the concern about which you are inquiring, so that we may better assist you.

On what network you would like to be connected? Is it on the network of your service provider or to a Wi-Fi network?

We look forward to your response.

We thank you for your patronage of Samsung products.

when I first tried to connect it, it didn't work because I needed a microSDmemory card. After I got one it worked. I had the salesperson install the card.

You hook up the phone to your computer, a usb icon will appear in the status bar. than ...slide the notification panel open by touching and sweeping your finger from the top of the screen to the bottom. Touch USB Connected. You'll see another screen ...and you will need to touch connect. when you're done you will need to touch the disconnect button on your phone before you unhook it. I hope this helps

Hello and thanks for reaching out!
We apologize for the frustration. You may be able to access the manual here: http://bit.ly/QLuPoJ. This is in a PDF format, so you may need to have Adobe installed on your PC for it to download.

If you need additional assistance please contact us again. You can also reach out to us via twitter or facebook for quicker responses.

Thank you and have a great day!

Samsung Mobile Support is now available on Twitter & Facebook!
twitter.com/SamsungSupport (@samsungsupport)
facebook.com/SamsungSupport
Chat Support: http://goo.gl/ZALJm

Hello and thanks for reaching out!

It looks like you may be running your phone in safe mode. To exit safe mode, simply take out the battery for about 2 minutes to soft reset your phone.

If you need additional assistance please contact us again. You can also reach out to us via twitter or facebook for quicker responses.

Thank you and have a great day!

Samsung Mobile Support is now available on Twitter & Facebook!
twitter.com/SamsungSupport (@samsungsupport)
facebook.com/SamsungSupport
Chat Support: http://goo.gl/ZALJm

If you have an extra minute, it'd be great if you could take this survey to let us know how we're doing: http://svy.mk/WMl4Jb.

Hello and thanks for reaching out!

You can import contacts and calendar using this method: http://bit.ly/Mye5fV

If you need additional assistance please contact us again. You can also reach out to us via twitter or facebook for quicker responses.

Thank you and have a great day!

Samsung Mobile Support is now available on Twitter & Facebook!
twitter.com/SamsungSupport (@samsungsupport)
facebook.com/SamsungSupport
Chat Support: http://goo.gl/ZALJm

Hi!

Thanks for reaching out. This will show you how to assign individual ringtones to your contacts: http://www.samsung.com/us/support/S....

If you need additional assistance, feel free to reach out to us on Twitter @samsungsupport for speedy responses in the U.S. If you have an extra minute, would you mind filling out this quick survey to let us know how we are doing: https://www.surveymonkey.com/s/BG2Q.... Thank you in advance.

Have a great day!

Hi reeves504,

Thank you for your inquiry and we understand that Kies is not working properly when connecting your phone, SGH-I827.

Your phone is not supported by Kies.

All Samsung products are manufactured to the specifications of the service provider for whom they are produced.

You may use the link provided below for the steps on how to transfer files using USB mass storage from your phone to a Windows PC.

Note: Please copy and paste the entire link on the search engine.

http://www.samsung.com/us/support/supportOwnersHowToGuidePopup.do?howto_guide_seq=7183&prd_ia_cd=N0000003&map_seq=48727

You may use the link provided below for the steps on how to transfer files using USB mass storage from your phone to a Mac computer.

Note: Please copy and paste the entire link on the search engine.

http://www.samsung.com/us/support/supportOwnersHowToGuidePopup.do?howto_guide_seq=7170&prd_ia_cd=N0000003&map_seq=48675

Do you have more questions regarding your Samsung Mobile Phone? For 24 hour information and assistance, we offer our new FAQ/ARS System - Automated Response System at http://www.samsung.com/support.

It's like having your very own personal Samsung Technician at your fingertips.

We appreciate your continued interest in Samsung products.

Hello Inletson,

Multimedia message (MMS) size limits are determined by carrier. For example, if you send a larger message from your device, such as 1,000 KB, to another device with another carrier that has a limitation of 600 KB, your message may not appear as normal. Some limitations you may notice are:

The ability to hear audio, but not see video
The ability to see a picture, but not see or hear a video
Receiving a message saying the file is too large
Receiving a shortened video
Not being able to receive the message

For most Samsung phones, you can set recording mode to limit for MMS. This will allow you to capture video within the size limitations for multi media messages for your carrier. You can access this option while using the video camera. Touch settings > recording mode.

AT&T sets a limit of 600 KB for sending MMS on their network.

If you need additional assistance or information, please just write us again on this forum or you can also try calling Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further!

You can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @SamsungSupport for speedy responses in the U.S.

Chat Support: http://goo.gl/ZALJm

We do appreciate hearing from our customers, as your comments are vital for us to continue improving our products, as well as our business.

Hi daherbst, thanks for reaching out. Is this continuing to happen? It is recommended that we reboot our devices at least once a day.

Thanks for your inquiry!

If you don’t mind we would love to hear how our service was! http://svy.mk/18hsuJO

Samsung Mobile Support is now available on Twitter & Facebook!

twitter.com/SamsungSupport (@samsungsupport)
facebook.com/SamsungSupport
or
Live Chat Support: http://goo.gl/ZALJm

Thank you and have a great day!

Hi! Thanks for your question. I suggest performing a soft reset. To perform a soft reset, please power off the device and pull/replace the battery after 2-3 minutes before powering back on.

If you need additional assistance, feel free to ask us on Twitter @SamsungSupport for speedy responses in the U.S.

Thanks and have a great day!

Hi kimmyquack,

Thanks for your question. We will need more information to better support you. You can reach out to us at @SamsungSupport (Twitter) or www.facebook.com/samsungsupport (Facebook).

Thanks!